Act Pricing, Features, Reviews and Comparisons

What is Act?

Act! makes it easy for small businesses to grow, delivering proven CRM and powerful Marketing Automation. For over 30 years, Act! has been a pioneer in the small business software market and today offers the rich functionality, unparalleled flexibility & more.

Act Starting Price

$ 79/User/Month

Act Awards

Act Award

Our Awards and Recognition

More Awards

Act Screenshots

Act Screenshot1

Key Features of Act

  • Case Management
  • Contact Manager
  • CRM
  • CRM & Sales Dashboards
  • CRM & Sales Reports
  • Document Management
  • Email Integration
  • Email Templates
  • Inventory Management
  • Lead Generation
  • Marketing Automation
  • Product Database
  • Project Management
  • Sales Tracking
  • Opportunity Management
  • Lead Management
  • Customer DataBase
  • Performance Metrics
  • Document Storage
  • Dashboard
  • Key Performance Indicators
  • Call Center Management
  • A/B Testing
  • Activity Tracking
  • Lead Capture
  • Lead Scoring
  • Pipeline Management
  • Campaign Management
  • Lead Nurturing
  • Knowledge Base
  • Contract Management
  • Calendar Management
  • Web Forms
  • Campaign Analysis
  • Customizable Templates
  • Proposal Management
  • Team Management
  • Interaction Tracking
  • Landing Pages
  • Quotes Management
  • Sales Pipeline Tracking
  • Sales Dashboards & Reports
  • Progress Tracking
  • Mobile Access
  • Contact History
  • Templates
  • Reporting & statistics
  • Email Marketing
  • Sales pipeline management
  • Drag & Drop
  • Marketing Reports
  • Shared Contacts
  • Appointment Reminders
  • Text Editor
  • Calendar/Reminder System
  • Marketing Automation Integration
  • Customer Profiles
  • GDPR Compliance
  • Search/Filter
  • Knowledge Library
  • Drip Campaigns
  • Mobile Optimized Emails
  • WYSIWYG Email Editor
  • Customizable CTAs
  • Customer Surveys
  • Calendar Sync
  • Landing Pages/Web Forms
  • WYSIWYG Rich Text Editing
  • KPIs
Show More

Act Users

Business

  • Freelancers
  • StartUps
  • SMEs
  • Agencies
  • Enterprises

Available Support

  • Email
  • Phone
  • Live Support
  • Training
  • Tickets

Specifications

  • Deployment:

    Cloud Based

  • Payment:

    Monthly, Yearly

  • Api
  • Customization
  • Mobile Support

Desktop Platforms

  • Web App
  • Windows
  • Mac

Mobile Platforms

Language Support

  • English
  • French
  • German
  • Spanish

Act Pricing

Act! Growth Suite
$ 79
User/Month
  • Contact & Activity Management
  • Opportunity & Sales Tracking
  • Marketing Automation
  • Apps & Integrations
  • Business Insights
  • Deployment, Access & Payment Flexibility
  • Sales Pipeline Management
Act! CRM
$ 35
User/Month
  • Customer Management
  • Calendar & Activity tracking
  • Sales Process Automation
  • Opportunity Tracking
  • Sales Pipeline management
  • Unlimited Customization
  • Deployment, Access & Payment Flexibility
Act! 365
$ 10
user/month
  • Customer Management
  • Email Marketing
  • Sales Acceleration
  • Connections to Apps
  • Embedded Inbox Experience

Company Details

  • Company Name :

    Swiftpage Act!, LLC

  • Headquarter :

    Denver

  • Full Address :

    ?Denver Headquarters 621 17th Street, Suite 500 Denver, CO 80293

Act Description

Affordable and easy to use, Act! is the trusted solution to help individuals, small businesses, and sales teams organize prospect and customer details in one place, send emails, market products and services more effectively, and drive sales results.

Collaborate with your team to stay up-to-date on the latest contact and activity details, automate best practice sales processes, and send targeted email marketing campaigns – from in the office, or on the road.

  • Contact & Activity Management - Track customer information, manage calendars, and prioritize activities.
  • Opportunity & Sales Tracking - Convert leads, drive sales through the pipeline, and track productivity.
  • Marketing Automation - Segment contacts, create and send targeted email campaigns, and prioritize hot leads.
  • Sales pipeline management - Track products or services, status, days open, probability of close, documents, and more with every sales opportunity. 
  • Automation & Integration - Automate follow-up activities, trigger defined processes, and seamlessly integrate with business tools like Outlook® and Office.
  • Mobility - Access Contact, Opportunity, and Calendar details on-the-go.
  • Business Insights - Segment and target select customer groups, gain critical business insights, and guide strategic improvements.
  • Deployment, Access & Payment Flexibility - Act! offers unparalleled choice when it comes to tailoring a solution that fits with the unique ways you do business.
  • Administration & Security - Act! is designed to maximize flexibility and provide a variety of optons for customizing access and securing your data.

Act Videos

Overall Reviews

5.0/5

Based on 1 Review

Write a Review Or
Ask a question
Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 3

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 0%

Likelihood to recommend

Out of 100%

Overall Feedback from Customers

Pros

""Customer First is a great software and blessing to me as a freelancer It is very easy to manipulate through to give you the best responding to customer needs in a timely manner is imperative. And The main asset provided is the email integration, Very quick and easy to use, where customer need/complaint emails are compiled into an easy-to-use (albeit slightly old-fashioned) database, allowing employees to easily see trends and address needs promptly. There is a section to Rapid resolution of bugs and other customer issue is the name of the game with software development. That's why I love Customer First -- it enables me to keep track of such problems, identify platform inconsistencies, and stay in touch with customers until issues have been resolved. CustomerFirst. Gives anyone the ability to be successful in whatever businesses you may be doing. You will definitely love CustomerFirst. I suggest and recommender to companies that are supporting internally developed software. To Purchasing the software and begin your positive business customer service journey today"

Cons

"As with all technology, there are a few drawbacks, I think some of the functions have the potential to be more users friendly; Inserting a database could be easer to do. It is difficult to figure out if a link is required. The interface feels old-fashioned and clunky. Employees would prefer something a little more up-to-date feeling. Additionally, we would love to be able to label messages/complaints with tags -- that would simplify the organization of the database and allow for the opportunity to apply certain metrics, which would greatly enhance our view of customer issues. Improving readability is the suggestion here. ""

Act Reviews (1)

syed s.

Safety officer

Used the software for : Free trial (Daily)

Company Size :501-1000 employees

5.0

Dec 12, 2022

Review of software suggest

Customer First is a great software and a blessing to me as a freelancer. It is straightforward to manipulate through to give you the best response to customer needs promptly is imperative. And The main asset provided is the email integration, which is Very quick and easy to use, where customer need/complaint emails are compiled into an easy-to-use (albeit slightly old-fashioned) database, allowing employees to see trends and address needs promptly easily. There is a section for Rapid resolution of bugs, and other customer issues, which is the game's name with software development. That's why I love Customer First -- it enables me to keep track of such problems, identify platform inconsistencies, and stay in touch with customers until issues have been resolved. CustomerFirst. It allows anyone to be successful in whatever business they may be doing. You will love CustomerFirst. I suggest and recommend to companies that are supporting internally developed software. Purchase the software and begin your positive business customer service journey today.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 3

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Act After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

"Customer First is a great software and blessing to me as a freelancer It is very easy to manipulate through to give you the best responding to customer needs in a timely manner is imperative. And The main asset provided is the email integration, Very quick and easy to use, where customer need/complaint emails are compiled into an easy-to-use (albeit slightly old-fashioned) database, allowing employees to easily see trends and address needs promptly. There is a section to Rapid resolution of bugs and other customer issue is the name of the game with software development. That's why I love Customer First -- it enables me to keep track of such problems, identify platform inconsistencies, and stay in touch with customers until issues have been resolved. CustomerFirst. Gives anyone the ability to be successful in whatever businesses you may be doing. You will definitely love CustomerFirst. I suggest and recommender to companies that are supporting internally developed software. To Purchasing the software and begin your positive business customer service journey today

Cons

As with all technology, there are a few drawbacks, I think some of the functions have the potential to be more users friendly; Inserting a database could be easer to do. It is difficult to figure out if a link is required. The interface feels old-fashioned and clunky. Employees would prefer something a little more up-to-date feeling. Additionally, we would love to be able to label messages/complaints with tags -- that would simplify the organization of the database and allow for the opportunity to apply certain metrics, which would greatly enhance our view of customer issues. Improving readability is the suggestion here. "

Any missing feature?

No it's great

Act FAQs

How much does Act cost?

The starting price of Act is $ 79/User/Month. It has different pricing plans:

  1. Act! Growth Suite : $ 79/User/Month
  2. Act! CRM : $ 35/User/Month
  3. Act! 365 : $ 10/user/month

Act also provides a free trial to users.

What are the top 5 features for Act?

The top 5 features for Act are:

  • Case Management
  • Contact Manager
  • CRM
  • CRM & Sales Dashboards
  • CRM & Sales Reports