Best Airline Reservation System

Best airline reservation systems are PROVAB TECHNOSOFT, Lemax, Travelopro, Trawex Cloud, Blue Sky Booking, and Resfinity. These airline reservation software automate ticket booking, improving airline customer relationships.

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List of 20 Best Airline Reservation System

Showing 1 - 20 of 14 products

Emergents | 2023

#1

Trawex Cloud is not just an airline reservation company. It provides multiple software solutions of various categories, like e-booking, reservation, sales, and revenue management software, to airlines, travel agencies, and operators. Apart from that, different types of APIs are provided, which elevates the positive user experience and offers a competitive edge to our clients. Read Trawex Cloud Reviews

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"Web-Based App Development Company" - Jessica R

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Category Champions | 2023

#2

Travelopro provides assistive technology solutions to every entity involved in the travel business. There are numerous benefits of an airline reservation system, but the most essential of Travelopro is tenable business growth. It is highly dedicated to bringing digital transformation for companies and individuals involved in this sector by deploying cloud-integrated software solutions and other management tools to increase income. Read Travelopro Reviews

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"A reliable partner with skilled technical experts on board." - Maarten V

Emergents | 2023

#3

Lemax is an airline reservation software provider that serves travel agencies and DMCs. The deployment of this software automates and streamlines airline operations. It increases the speed of tour organizing and flight and hotel booking processes, allowing the company to make more sales and generate more revenue. It also ensures a better user experience. Read Lemax Reviews

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"let your dreams come true by travelling all over the world" - Khasim Baig Baig

Category Champions | 2023

#4

Provab Technosoft provides airline reservation systems with a global presence. It offers numerous B2B and B2C travel portal solutions, from travel agencies to individual APIs. Headquartered in India, it provides various services such as high-tech support to agencies and DMCs, different online reservation systems, and multiple inventories of rental cars, hotels, flights, etc. Read PROVAB TECHNOSOFT Reviews

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"Good environment for freshers" - Shohtr

Category Champions | 2023

#5

Unlike other air reservation companies, iFly Res offers high-end software that is extremely assistive in driving growth and providing the most unique and effective user experience. Furthermore, management tools for cargo, crew, passenger, and loyalty cover an airline's operations. The company is well-versed in the effective deployment of solutions to accelerate profits. Read iFly Res Reviews

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Emergents | 2023

#6

Results Reservation System is a fully featured Airline Reservation Software designed to serve Enterprises, Startups. Results Reservation System provides end-to-end solutions designed for Web App. This online Airline Reservation system offers at one place. Learn more about Results Reservation System

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Emergents | 2023

#7

Known as Videcom, VRS has served the aviation and travel sectors since 1972. It is an IATA-affiliated flight reservation system offering ample reservation, tracking, e-booking, and monitoring systems to airlines across the globe. The platform provided by VRS is extremely robust that stabilizes airline processes, and elevates efficiency. Learn more about VRS

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Emergents | 2023

#8

AeroCRS is a highly featured and one of the best airline reservation systems available, as it is extremely advanced and easy to accommodate. Assistive tools are provided for effectively managing inventory, processes, clients, organizations, etc. The adaptability provided is quick, and training the workforce takes practically no time, making it the best airline ticketing software. Learn more about AeroCRS

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Emergents | 2023

#9

IRS, an airline reservation system that is centralized and offers a wide range of advanced features, escalates an organization's growth. All the services are provided, from air tickets to car rentals, to ease and optimize the process. Real-time insights on data are offered that assist in effective decision-making. Learn more about IRS

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Emergents | 2023

#10

With over two decades of market presence, Radixx is one of the best airline reservation systems. It has a tailored and dedicated product for each service like internet booking, passenger service system, departure service, etc. The company's main motto is to assist airlines in being profitable and providing the finest user experience by achieving operational excellence. Learn more about Radixx Galaxy

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Emergents | 2023

#11

Airmax System is one of the best airline reservation system providers. It is completely focused on making the business for airlines swiftly operational and profitable. All the solutions are provided and embedded with advanced functionalities and security features, from flight operation systems to crew management. Making the brand unique from its competitors. Learn more about AirMAX System

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Emergents | 2023

#12

The majority of the air reservation systems of the company are related to airlines, tour operators, and online travel agencies. But what differentiates this brand is the provision of several dedicated solutions, such as income optimizer, to filter the sales process and ensure increased revenue. Also, accurate data solutions and committed quick e-booking engines are provided. Learn more about Resfinity

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Emergents | 2023

#13

Cangooroo Booking Engine is the best airline ticketing software and is completely dedicated to providing B2B and B2C booking engine solutions. Booking solutions are offered for various prospects, such as hotels, flights, tour packages, rental cars, etc. The framework it operated on is so advanced that it rapidly integrated with many suppliers, broadening the product portfolio. Learn more about Cangooroo Booking Engine

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Emergents | 2023

#14

SVAMS is an all-in-one airline reservation system that enables airlines to manage their course of business more efficiently and generate revenue. It provides valuable insights based on data collected to increase profit margins significantly. There is also a feature that identifies frequent flyers and allows the airline company to offer loyalty benefits to them. Learn more about SVAMS

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Until 31st Mar 2023

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airline reservation system guide

How does an Airline Reservation System Work?

Airline reservation systems work by allowing airlines to manage their schedules, flight inventory, and prices. They also allow airlines to communicate with customers about their reservations. 

It helps consolidate flight plans to show the available seats for specific destinations. Customers can then choose the most feasible option to book tickets. As soon as the payment is made, the system blocks the seat (if the passenger has booked a specific one) so no other customer can choose the same sitting space.

Airlines can also sell tickets offline, check in passengers, track their baggage, process flight plans, and monitor reservations. In addition to the essential functions of flight booking software, an airline may offer additional services such as frequent flyer program membership management and crew scheduling.

What are the Benefits of Flight Booking Systems?

benefits of flight booking systems

The primary benefits of a flight booking system are it is cost-effective, helps you offer personalized experiences, delivers accurate, real-time data, and improves inventory management.

Let's look at the benefits of a flight booking system in detail.

  1. Cost-effective

    Flight booking systems are cheaper than hiring full-time employees. Therefore, it will always be more beneficial and cost-effective when you consider what flight software can do (book tickets, manage inventory, send flight updates, accept payments, etc.). Besides, it is available 24/7 at no extra cost.

  2. Provides a better customer experience

    Today customers want the convenience of booking tickets from anywhere in the world. And that's exactly what an online airline reservation system allows them to do. It lets customers choose their preferred seats and add meals and other add-ons.

  3. Increase Revenue

    A flight reservation system helps you eliminate commissions that you'd otherwise pay to travel agencies or third-party booking solutions. Furthermore, it allows you to create a frequent flyers program to encourage passengers to book directly from you, thereby increasing your profits.

  4. More Accurate and Timely Data

    The most important advantage of a flight booking system is that it provides your business with more accurate data. With this, you can make better decisions and be more efficient in your work.

  5. Better Risk Management

    Risk management is an important part of your business. It helps you to protect both your customers and yourself. Risk management is even more critical when running a flight booking system as it helps reduce the possibility of fraud or human error. This means that it’s less likely that there will be any problems with the booking process and less likely that anything will go wrong on the day of travel.

  6. Automated Fraud Checker

    One of the most crucial benefits of flight booking system software is automated fraud detection. Because this software is designed to manage and track bookings and other flight data, it can also help identify fraudulent bookings.

    Besides, it automatically analyzes passengers' ID proof (Aadhar, Driving License, etc.) to mitigate the chances of fraud.

What are the Features of Flight Software?

Features of Flight Software

Travel is one of the busiest industries, making it crucial for businesses in the airline industry to choose a system that helps manage their operations and provide good customer service. Here are the key features to look for in airline reservations platforms.

  1. Online and Offline Booking System

    Allow customers to book flight tickets conveniently online and offline. Your airline system should provide customers access to all the available routes and fares, enabling them to choose the best option. On the other hand, the offline booking process allows your employees to book tickets from anywhere.

    It should also generate a PNR number to identify the booking information of a passenger and other details related to the ticket.

  2. Flexible Seat Selection

    A flexible seat selection feature in airline software helps make your service stand out from the competition. This feature allows passengers to choose their seats before they fly rather than being assigned at check-in and placed throughout the cabin based on availability.

  3. Return or Cancellation

    The refund will follow the airline's terms and conditions if a ticket is canceled. However, if the passenger has bought a free cancellation or date change add-on during the booking, the flight booking software should allow them to cancel or change their schedule for free.

  4. Offers and Promotions

    Airlines constantly look for new ways to attract customers, such as discounts and holiday packages. Therefore, your airline booking system must allow you to manage offers and promotions seamlessly.     

  5. Payment Gateway Integration

    The last thing you'd want is customers going away at the last stage of the booking process. Therefore, ensure your system supports multiple payment options, including mobile wallets and UPI.

  6. Customer Management

    It should have a database to store customers' information, including their names, phone numbers, email addresses, booking history, and interactions with the airline. This will enable you to send personalized offers and increase your conversions.

  7. Analytics and Reports

    You should be able to view custom reports and data analytics on any aspect of your operation. These include customer behavior, transaction patterns, sales, and revenue reports. You can use these insights to drive decision-making based on customer behavior insights.

  8. Flight Schedules and Status Updates

    Flight schedules and status updates are two essential features of an airline booking system. Flight schedules and status updates help track a flight's progress, including departure and arrival times, delays or cancellations, gate changes, crew assignments, and more.

What are the Types of Airline Management Systems?

Types of Airline Management Systems

There are three airline management systems: inventory control, airline reservation, and departure control. Let's understand them in detail.

  1. Inventory Control System

    An inventory control system is a system that allows airlines to control seat availability in different cabins and manage group fares. The airline inventory system opens or closes fare buckets based on the rules set by the company.

    In most cases, the inventory system integrates with airline reservation systems and ensures constant information exchange for real-time updates.

  2. Airline Reservation System

    An airline reservation system is a database for flight schedules, available seats, fares, and rules for each booking class and passenger profile. Apart from storing information, it also helps:

    • Manage reservation requests and cancellations
    • Display flight schedules, available seats, and prices to passengers and intermediates (third-party booking systems)
    • Generate PNRs containing passenger, baggage, and travel details
    • Issue tickets (both paper and electronic)
  3. Departure Control System

    A departure control system is a tool that handles passengers in the airport. It helps airlines make the entire check-in to onboarding process seamless. The DCS system interacts with the airline reservation system to confirm and update booking information in real-time.

    With a DCS system, you can:

    • Process check-ins from all touchpoints: service counters, web-check in, kiosks, and self-check-in
    • Manage baggage (including checking weights and loading on flights)
    • Generate and print baggage tags
    • Share necessary information with security services
    • Generate load sheets that contain balance data and load weight of the particular flight (including aircraft's weight, fuel, crew & passenger details, baggage, cargo, mail, and pantry).

What are the Common Problems that can Face With Flight Reservation Systems?

The most common problem with an airline booking system is that it tends to get slow when many people use the software simultaneously, making it difficult to do the job. Other common problems include:

  • It might not handle the high volume of passengers and flights.
  • In addition, it doesn't always have an intuitive interface unless you customize it, making it difficult for customers to navigate.
  • It has limited security measures, making it vulnerable to data theft. But, of course, you can implement additional security practices to minimize the risks.
  • Flight reservation systems do not support multiple languages. This cannot be easy if you want to localize your business, especially in India, where hundreds of languages exist.
  • It usually has a slow response time, even when you implement automation. This can have a significant impact on the customer experience.

However, it is worth noting that working with the vendor can resolve these issues with the airline management system.

Best Airline Booking Systems

Best Airline Booking Systems

The ten best airline booking systems are:

1. SabreSonic Res

2. Amadeus Altea Suite

3. Crane Pax

4. AeroCRS

5. Videcom

Let's dig deeper into the five best airline reservation systems so you can make an informed decision.

  1. SabreSonic Res

    SabreSonic Res is a cloud-based airline management system that helps airlines manage customers, reservations, product merchandising, inventory tracking, and ticketing. Additionally, users can handle online bookings, call center operations, customer loyalty programs, and departure control from one place.

    SABRE (Semi-Automated Business Research Environment) was the first computer reservation system built in the 1960s. It has evolved significantly in the last few decades to offer advanced reservations management to airlines.

    Key Features of SabreSonic Res

    • Booking management
    • Customer database
    • Customizable reports
    • Departure control
    • Loyalty program
    • Multi-channel distribution
    • Self-service portal
    • Reservations management
    • Inventory tracking
    • Payment processing

    Pricing

    SabreSonic Res offers customized pricing. Please contact the company for a quote.

  2. Amadeus Altea Suite

    The Amadeus Altea Suite is an end-to-end airline software that offers reservations, inventory, and departure control capabilities. Amadeus is used by leading airlines like Tata Group, Hawaiian Airlines, and Etihad Airways.

    Key Features of Amadeus Altea Suite

    • Reservation management
    • Inventory management
    • Departure control system
    • Ticketing platform
    • Ticket changer

    Pricing

    Amadeus offers customized pricing based on your requirements. Please contact the company for a quote.

  3. Crane Pax

    Crane Pax is a modern airline management system that empowers airlines to deliver the best possible service to passengers via its rich features. Crane Pax integrates with all the major global distribution systems and travel agencies. In addition, this full-fledged web-based airline reservation system helps with airline ancillary services for better up-selling and cross-selling opportunities.

    Key Features of Crane Pax

    Pricing

    Contact the company for pricing.

  4. AeroCRS

    AeroCRS is a cloud-based airline reservation system that helps you efficiently manage and operate your routes. AeroCRS comprises interline capabilities, an embedded internet booking engine with a content management system, API, and more. It also comes with business intelligence tools that help you understand your business performance.

    Key Features of AeroCRS

    • Reservation management
    • Flight management
    • Departure control system
    • Business intelligence and reports
    • Fares and classes
    • Agents management system
    • Frequent flyer program
    • Airport operations
    • Distribution management
    • Charter operations
    • Website management

    Pricing

    • AeroCRS Plus: $713 per month billed yearly
    • AeroCRS Premium: $1,200 per month billed yearly
    • AeroCRS Ultimate: $2,175 per month billed yearly
  5. Videcom

    Videcom is an IATA-compliant airline software that provides airlines and travel agencies with modern, flexible reservation and inventory management solutions. It has an easy-to-use interface and integrated departure control system for rapid passenger check-in and real-time access to reservations.

    Key Features of Videcom

    • Airline hosting system and services
    • Airline scheduling
    • Fare management
    • Booking management
    • Direct travel agent reservation
    • Reservation reporting modules
    • Mobile phone bookings
    • Frequent travelers management

    Pricing

    Videcom offers customized pricing. Contact the company for a quote.

FAQs of Airline Reservation System

The airline reservation system enables the airlines to sell seat tickets and offer customers information related to fares and schedules.

An airline uses a reservation system to manage all its operations, including check-in, boarding, baggage handling, and ticketing. It helps them streamline their operations and automate repetitive tasks, such as issuing boarding passes and web check-in.

The three major parts of an airline ticketing system are the central reservation system (CRS), inventory control system (ICS), and departure control system (DCS). The CRS helps manage flight-related information like schedules, fares, booking requests, cancellations, etc. ICS helps control seat availability and manage fare groups for different classes. Finally, DCS helps process check-ins, control baggage, and generate boarding passes and load sheets.

The process of airline systems starts with the traveler entering their details. They then choose their preferred seat from the available ones (if they don't, a seat will be assigned automatically before boarding) and make the payment to confirm their ticket. On the other hand, flight operators can plan schedules, control slots, and manage customer information.

How long you can hold a flight reservation varies from airline to airline. Most flights allow you to keep your flight reservation for three to seven days. However, make sure to check it on the flight booking platform to avoid any surprises.

Last Updated: March 13, 2023