Have Questions?
We can help!
Get personalized recommendations from our experts on call!
The high-tech, cloud-based business management software designed for landscaping and tree care businesses of any scale. In one smart and simple platform, we have combined all of the tools that you will ever need to manage your company efficiently and well.
Our Awards and Recognition
ArboStar
Changing business management software for the better in the tree care industry
We are glad to present ArboStar, new, cutting-edge, cloud-based business management software customized for tree maintenance and landscaping organizations of any level. In one instinctive and simple to use programming we combined all of the things that you will need to operate with your company easily and productively.
ArboStar: All Business Processes Under One Roof
We have made our software for the tree management industry remembering the needs of an advanced business while putting its customers' requirements at its heart. We prioritized having all of the highlights and functions that will assist your business in running easily and successfully, while being energizing and basic enough for its representatives to work with.
Platform Overview
Mobile App ArboStar Overview (iOS / Android; mobile / tablet)
We noticed most software existing on the market just covered just one single part of the tree care business, and left out different parts. Under these conditions, customers need to get different programming for different jobs, shuffle between numerous interfaces, and get their business data from various sources and platforms. While improving our product, we have basically assembled a list of the top things an advanced tree management business would need, and marked off all of the items on it.
GMail, QuickBooks, Authorize.Net, Google Calendar, Bambora, Google Maps, MailChimp
4.9/5
Based on 64 Reviews
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Likelihood to recommend
Out of 100%
"It has absolutely changed the way I run things, and I've seen a tangible increase in profits because of it. The customer service team is also incredibly responsive if any issues or questions arise."
"Dozens of sorting fields for client information. Incredibly easy to enter info on clients and search that info and deal with any issues that may arise. Very versatile and works on my phone and tablet."
"I love how easy it is to create client profiles and add all the necessary details into them. This allows me to see all my clients at once, who has paid what, and what jobs are still waiting to be completed."
"It took a while to train the team on the ins and outs of all of the various aspects. But this isn't necessarily a bad thing, as there's so many features, but they all play their part in ultimately making things run more smoothly and efficiently."
"Many modules is a good thing, but it can also be a bit overwhelming at first. But I stick to what I need to know and branch out as I feel comfortable, and that process has been working for me so far."
"There are some features available on the desktop version that aren't yet available on mobile, though they are apparently being added. These features are mostly analytics and reports, so they aren't usually something you'd need on-the-go anyway, though."
Kayla
Co-CEO
Used the software for : 6-12 months (Daily)
5.0
May 25, 2022
This platform is excellent for automating tasks and managing all aspects of my business. Would not go back to my old system. ArboStar is number 1 in my book.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar IOS App Experience
ArboStar After Sales Service Rating
It has absolutely changed the way I run things, and I've seen a tangible increase in profits because of it. The customer service team is also incredibly responsive if any issues or questions arise.
It took a while to train the team on the ins and outs of all of the various aspects. But this isn't necessarily a bad thing, as there's so many features, but they all play their part in ultimately making things run more smoothly and efficiently.
It took a while to train the team on the ins and outs of all of the various aspects.
Automating tasks and managing all aspects.
Mikaela
Customer Service
Used the software for : 6-12 months (Daily)
5.0
May 19, 2022
Makes dealing with customer issues a breeze. The ticketing system keeps everything orderly and convenient, and can be sorted to suit your needs, as can everything else.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
Dozens of sorting fields for client information. Incredibly easy to enter info on clients and search that info and deal with any issues that may arise. Very versatile and works on my phone and tablet.
Many modules is a good thing, but it can also be a bit overwhelming at first. But I stick to what I need to know and branch out as I feel comfortable, and that process has been working for me so far.
Getting started can be a little tricky - a little guidance will help.
Neal P.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 28, 2022
ArboStar has been a definite benefit to my business. I especially love the productivity pulse that gives me a quick overview of how my business is doing.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
I love how easy it is to create client profiles and add all the necessary details into them. This allows me to see all my clients at once, who has paid what, and what jobs are still waiting to be completed.
There are some features available on the desktop version that aren't yet available on mobile, though they are apparently being added. These features are mostly analytics and reports, so they aren't usually something you'd need on-the-go anyway, though.
Yes
Yes
Yes
nothing
Pearce M.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 23, 2022
Makes on-site estimating simple. The price of each tool, man hour rate, vehicles, etc. can all be chosen ahead of time, and then you can just select what the job requires and it'll add it all up for you right then and there. Not only does this produce accurate estimates but it allows me to tell the client immediately what the situation is. Makes my job easier, and leaves the customers happy. What's not to love? 5 stars for sure.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
Makes on-site estimating simple. The price of each tool, man hour rate, vehicles, etc. can all be chosen ahead of time, and then you can just select what the job requires and it'll add it all up for you right then and there. Not only does this produce accurate estimates but it allows me to tell the client immediately what the situation is.
Took a bit of time to get used to how the app works, but I don't think ArboStar could have made it any easier, honestly. I'm just a bit slow with phones.
Yes
Yes
Yes
don`t know
Dolly T.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 17, 2022
Top-notch implementation. The onboarding process was efficient and professional. They got us set up and showed us how to use the app, and what it could do for our company. And so far, it's living up to that promise!
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
Very easy process to create client profiles and jobs. Organizes everything into an easy-to-see list that can be sorted based on priority, proximity, etc. Automates so much of the core workflow.
Nothing to note. In my experience with the platform, even minor bugs did not arise.
Yes
Yes
Yes
nothing as now
Makayla M.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Mar 14, 2022
I've used ArboStar for over a year now. It really has become the lifeblood of how we do business. It is incredibly feature-rich and includes a plethora of modules, from accounting to estimating to analytics to customer service, the list goes on. I highly recommend this system to anyone in the tree care industry.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
I've used ArboStar for over a year now. It really has become the lifeblood of how we do business. It is incredibly feature-rich and includes a plethora of modules, from accounting to estimating to analytics to customer service, the list goes on.
Nothing major. Over the past year, if I encountered a bug, I'd reach out and the customer service team would address it promptly. And none of the bugs were anything major, anyway.
Yes
Yes
Yes
nothing
Aarron L.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Feb 24, 2022
Switched over to ArboStar three months ago, and we've already seen results. If you aren't using tech like this in the arborist industry, you're missing out, in my opinion anyway.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
So many features packed into one platform. Dozens of modules for virtually every aspect of my company. Easy onboarding with great training and customer support from ArboStar. Intuitive design. Fantastic automation. What more can I say?
Will update if anything comes up, but so far I don't have a bad word to say about this app.
Yes
Yes
Yes
don`t know
Naya V.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Feb 21, 2022
Providing customer support is my job, and this app helps me do that a lot easier and more efficiently than before. But our whole team uses ArboStar, and there seems to be features for every team member, but I can only comment on the features I've used.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
ArboStar has been very helpful at dealing with clients. It comes with an advanced ticketing system, automated SMS and email messages, and the ability to track issues by priority or convenience. Makes my job a lot easier.
Had a couple of quirks (our company got on early), but the ArboStar team sorted them out very quickly.
Yes
Yes
Yes
nothing at the moment
Iwan P.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Feb 14, 2022
Has changed the way my team functions, making them more efficient and effective. Definitely would recommend. Useful for a variety of project management tasks and goal-setting. Helps coordinate the team and keep everyone on the same page. Instant access to where each team is, fleet availability, equipment condition, etc.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
Useful for a variety of project management tasks and goal-setting. Helps coordinate the team and keep everyone on the same page. Instant access to where each team is, fleet availability, equipment condition, etc.
Took a little while to train certain employees on the app usage, but this is true of any new tech.
Yes
Yes
Yes
nothing as now
Stella B.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Feb 09, 2022
I find myself primarily centered around only a few of the apps discrete modules, but there are also countless other modules at use by others in our company. So this really seems like a catch-all app with a multitude of uses.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
One of my favorite features is the ability to get a full picture of the estimate without leaving the site. I can make them as detailed as I want, including the necessary equipment, number of people on the team, estimated hours, other expenses, you name it. And there's even an auto-estimator function to help take all these things into account. And it all works right from my phone.
I really don't have anything bad to say about the app. It has been incredibly helpful for my day-to-day work.
Yes
Yes
Yes
I really don't know
Zacharia F.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Feb 04, 2022
An extremely useful and thorough app that works from both mobile and PC. Report generation and data entry are quick and intuitive. If you're an arborist business, this software is definitely worth it.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
Very helpful analytics and report creation is a breeze. Very effective modules for dealing with invoices and data entry.
A bit of a learning curve, but nothing compared to other more confusing software I've used in the past. There's an adjustment period like any software, but this one is quite brief.
Yes
Yes
Yes
nothing yet
Trey H.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Jan 27, 2022
In the ways in which I've used the app, I'd highly recommend it. I haven't checked out all the features (there's a lot of them), but the ones I have used have proved to be very useful.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
I love the auto-estimate feature and the ability to quickly turn estimates into work orders. I also really find the GPS photo-tagging ability to be very convenient. Instead of trying to describe trees and locations, I can snap a photo, and it's tagged by its location so there's no confusion for the workers.
I had an initial issue on mobile, but I contacted the customer service team and they responded prompt and accurately, solving my issue. So really no complaints here.
Yes
Yes
Yes
nothing at this moment
Jaiden L.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Jan 21, 2022
Highly recommend this to anyone within the tree care industry. The modules and how they communicate with one another are incredibly helpful in getting things done much more efficiently.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
I love the varied modules offered on the platform. There's so much value here that it's hard to say no to a product like this. Also works on all my devices and syncs to all my workers
Because there's so many modules, each with their own functions, it can take a while to digest everything here. Still, the more time you put into learning it, the better the platform gets.
Yes
Yes
Yes
nothing as now
Gracey B.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Jan 17, 2022
Easy to communicate information across employees and clients, view what needs to be done, and get to doing it. GPS features, live map, equipment tracking, etc. Tons of useful ways to use the app. Not really a con, but the interface looked different to me on my Windows tablet versus my phone, but I realized that was just a difference between the two operating systems. Very useful app that allows me to do my job effectively and see where all the equipment is at any given time. So much better than the old way of doing things.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
Easy to communicate information across employees and clients, view what needs to be done, and get to doing it. GPS features, live map, equipment tracking, etc. Tons of useful ways to use the app.
Not really a con, but the interface looked different to me on my Windows tablet versus my phone, but I realized that was just a difference between the two operating systems.
Yes
Yes
Not Sure
nothing
Manpreet L.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Jan 12, 2022
Very intuitive user interface, easy to field messages from both current and prospective clients, loads of sorting mechanisms. Very happy with this platform so far. With a clean UI and convenient ticketing system, this software makes my job easier and more efficient.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
Very intuitive user interface, easy to field messages from both current and prospective clients, loads of sorting mechanisms. Very happy with this platform so far.
Nothing as of yet, but have only been using the platform for a few weeks now. Will edit if anything arises.
Yes
Yes
Yes
Nothing as of yet
Kris G.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Dec 27, 2021
Top of the line features, geared specifically toward the tree care industry. This makes it the perfect fit for the type of reports I need to produce and interpret.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar IOS App Experience
ArboStar After Sales Service Rating
Easy to access reports and data cells. Dozens of ways to sort through clients and information. Easy to create and interpret analytical reports.
Took a bit of time to get used to the switch from more traditional accounting software. Glad I did though.
Yes
Yes
Not Sure
nothing
Christiana G.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Dec 27, 2021
A superior service to other platforms we've tried in the past. This one is specific to the arborist niche, making it an ideal fit for us.Excellent array of modules that have helped my company at both the micro and macro level to scale effectively. Very good customer service and roll out.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar IOS App Experience
ArboStar After Sales Service Rating
Excellent array of modules that have helped my company at both the micro and macro level to scale effectively. Very good customer service and roll out.
Nothing yet; will update if anything changes on that front.
Yes
Yes
Yes
Nothing yet
Guy C.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Dec 27, 2021
Really helps me to make estimates quickly and easily and send them down the pipeline. I especially like the auto-estimate feature, as it's bang-on a lot more often than I would have thought. I encountered what I thought was a bug on iOS when I first started using the software, but after reaching out to the customer service team, I realized it was on my end. A very helpful platform that has greatly increased my productivity. Would definitely recommend it.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar IOS App Experience
ArboStar After Sales Service Rating
Really helps me to make estimates quickly and easily and send them down the pipeline. I especially like the auto-estimate feature, as it's bang-on a lot more often than I would have thought.
I encountered what I thought was a bug on iOS when I first started using the software, but after reaching out to the customer service team, I realized it was on my end.
Yes
Yes
Not Sure
nothing
Lavinia S.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Dec 27, 2021
I'd recommend making the switch to any accountants out there in the arborist industry. If you can get your company to use ArboStar, it'll make your life a lot easier.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
Allows me to generate all manners of reports, custom-tailored to my exact needs. Has excellent analytics as well that allow me to really present a concrete image of where our company is headed.
Haven't encountered any major issues. It took me a while to get used to it from using QuickBooks, but once I did, it was worth it, as it's specific to the tree-care industry.
Yes
Yes
Yes
nothing as now
Malcolm A.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Dec 27, 2021
I love the varied modules that ArboStar offers. Each one is worth its weight in gold and helps immensely with that specific aspect of my business. Obviously some modules are more useful to me than others, but they really all have their place. Not much to speak of. It took a while for me to learn all the modules, and I'm still learning new things all the time, but I see that as a good thing. 5/5 app. Would definitely recommend it to anyone running a tree-care business.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
I love the varied modules that ArboStar offers. Each one is worth its weight in gold and helps immensely with that specific aspect of my business. Obviously some modules are more useful to me than others, but they really all have their place.
Not much to speak of. It took a while for me to learn all the modules, and I'm still learning new things all the time, but I see that as a good thing.
Yes
Yes
Yes
nothing
Isa S.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Dec 20, 2021
I will always recommend this tool to any tree care business. I have been using ArboStar for some time now and I don't think I could see myself switching to any other tool. It's exactly what I wanted when searching for a business management platform and I'm not looking back.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
ArboStar is very user-friendly and customizable to fit my business. Their customer service team is quite impressive and they go out of their way to assist you with any questions you may have and are willing to take suggestions from end-users. This really helps make the software even better.
Well, the one thing I would love to see on the platform is an advanced search option. That would make things a bit more convenient, so I hope they add something like that in the future.
Yes
Yes
Yes
Advanced search capability.
Their customer service team.
Claude N.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Dec 13, 2021
I've been in the tree care business for over 30 years now and have used many different service platforms. I found ArboStar to be exactly what my tree care business needs. From streamlining the business process to ease of use, this software is so much better than the ones I've used in the past. Everything just makes so much more sense with this app. For example, the financial records of my company are stored in the cloud and are synced with Quickbooks immediately, which definitely gives me peace of mind. I absolutely love it and would definitely recommend ArboStar to other businesses.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
This platform helps us automate tasks like estimation and invoicing which would otherwise be very time-consuming. It also provides us with sales and marketing reports, which play a huge role in the future of our company.
My only complaint is that I found the mobile app for ArboStar a bit lacking in terms of features, but this is something that's been improved over the past few months.
Yes
Yes
Not Sure
ArboStar is a bit lacking in features.
Remy L.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Dec 06, 2021
ArboStar is a 5/5 for me without question. The software is easy to use and organized with efficiency in mind. And the customer service team is friendly and speedy if I have any questions or issues. Very pleased with this platform.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
I'm able to quickly and easily set up text and email messages and notifications to our clients with ease. There is a ton of functionality and customizability that allows me to keep our customers happy and engaged. The support tickets are populated within the app and can be answered quickly and easily without switching apps. Everything can be organized by countless filters.
So far I don't have a single bad word to say about the platform. I'll update this review if anything comes up, but it really has everything I need to do my job – a big step up from the software my team was using before.
Yes
Yes
Yes
nothing as now
Zain M.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Dec 06, 2021
Our company has been using ArboStar for the past 6 months and it works great. The platform is customizable and lets us use it the way that's comfortable for us. Their customer service did an awesome job helping us transition from the old platform we were using to this one. It was really an easy experience.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
ArboStar has helped to streamline our business process and we're also able to automate a ton of tasks. Their mobile app works well and helps our fieldworkers do their jobs. I would highly recommend it to anybody looking for solid scheduling/dispatching/whatever-you-need software.
There's really nothing bad I can say about this app right now. Will update if anything comes up, but so far it's been smooth sailing.
Yes
Yes
Not Sure
There's really nothing bad I can say about this app right now. Will update if anything comes up, but so far it's been smooth sailing.
Ralph L.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Dec 01, 2021
I'm very happy our company made the switch to ArboStar. It's custom-tailored to the tree-care industry and has excellent report generation and data analysis tools. Highly recommended for its financial and accounting features alone.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
Excellent report generation. It pulls financial data from the other modules and auto-populates the reports module with said data, allowing for easier and more accurate reports free from human error. This makes it a breeze to generate any and all reports that I think might be useful and might steer the company in a better financial direction. These reports have also shown us where we're overspending and where we can trim the fat to save on expenses.
Nothing to criticize. There were a couple of bugs (I was a fairly early adopter of the app), but these were taken care of within the first week that we started using the software and weren't anything major anyway.
Yes
Yes
Yes
nothing
Rees V.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 30, 2021
From a boots on the ground perspective, I think this app is great. The app works right from my smartphone and allows me to do my job quicker and immediately resolve any issues that come up. I've started to see it as another essential tool in my toolkit. A couple weeks ago I forgot to charge my phone, so I had to borrow my wife's which didn't have the app installed, and it felt like I was missing a vital tool throughout the day. That just shows me how useful ArboStar has become to my daily work.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
App has made my job a lot easier. I show up on site, and there's GPS-tagged pictures of the trees with descriptions of what exactly needs doing. No more second-guessing if I'm removing the wrong tree. Now I can just show up on site and do the job. It also makes it super easy to contact other team members as well as keep track of all our vehicles. Very pleased with this app.
I'm not a tech-guy at all. I'm lucky if I can get Netflix to work. So I was a little unhappy at first when we were told we had to start using this software. But honestly, it didn't take too long to learn, and now it makes my job way easier. So if you're like me and don't like fancy apps, don't worry. Everything is laid out in a way that makes sense, and I'm shocked at how easy it was to get familiar with. Now it's like second-nature to me.
Yes
Yes
Not Sure
nothing as now
Keiren B.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 29, 2021
Am very pleased with this software and have no plans to go back. Everything is divided into modules, and each module is a gem in its one right. I haven't poked around too much outside of what my current role at my business demands, but the modules I've personally used have all been very easy to understand and incredibly efficient.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
Previously, our company only used catch-all software that was designed to handle every industry. I never knew that the same type of software is out there for the tree-care industry. Making the switch was great, as having software specific to the tree-care niche gives us access to tools we didn't previously have. Things like fleet management and HR issues are obviously specific to the tree-care industry, so having software that's specific to those issues allows us to be so much more efficient. Issues can be handled right in the app, and the fleet management module is particularly useful compared to our previous software.
As with any new technology, there's a learning period that you have to go through to truly become comfortable with the software. I used my old software for many years, so at first I was hesitant to switch. But ArboStar is just better suited for the tree-care industry than the catch-all software our business used, so I'm glad I took the time to learn a new system.
Yes
Yes
Yes
as now nothing
Jenny D.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 29, 2021
The entire platform has been really enjoyable to work with. It's just so much easier than what I'm used to. I'm still getting the hang of things, but as far as my job is concerned, it makes it a whole lot simpler.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
This app makes it a breeze to send messages to potential and current clients. No more messing with calendars and schedules trying to figure out when to send messages to which customer. Everything can be automated to send my texts and emails to whom I want, when I want. Makes my life a whole lot easier, and that's a pro in my book! It also allows my customers to communicate back to ME in a very easy way. It has an intuitive ticket system that allows me to see all potential issues, and respond to them in the order they came in.
No current issues. I did have one bug involving the ticket resolution service, but I brought it up to ArboStar and it was fixed within 24 hours.
Yes
Yes
Yes
No current issues.
Gregor M.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 24, 2021
The learning curve has been challenging but engaging, as there are so many features to work with. The features all make life easier though, so even if they take a bit of time to initially learn, they more than make up for it in the long run. I personally would never go back to my old way of doing things. The integration is just great with ArboStar, and they're apparently adding more features as people request them, so that's a big plus too.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
I love the auto-estimate feature. It learns what types of estimates you have made in the past, and auto-suggest an estimate that you can tweek if you find it too high or too low. This has taken a lot of the guesswork out of the situation, as often the estimate is dead-on. The pipeline from initial estimate to work orders is also very efficient. Once I confirm an estimate, I can send it right over in the app and it just moves down through the system. It's a really effortless interface and makes things easy.
I suppose the only con would be if you wanted to use this app for a different field. It is specifically designed for the arborist niche, so make sure you keep that in mind. My friend runs a painting company, and while I wish I could suggest this to him, it just is too specific to the tree care industry. But if you deal with trees, this is the app you want!
Yes
Yes
Yes
nothing at the moment
Fred M.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 23, 2021
I'm really glad our company made the switch. Initially, I didn't want to, as I know QuickBooks and it's what I've used for over a decade now. But as this software is tailored specifically to the tree care industry, it really is superior for our uses.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
Better than QuickBooks. For any people in accounting out there, that's basically all I need to say! This app makes everything so much more streamlined: invoicing, payments, record-keeping, you name it. I wasn't sure what to expect when I was asked to switch to this app, but after the first week I was sold.
Nothing to really complain about. Sometimes I get a bit confused with where certain features are located, but I can refer to the documentation to sort that out. I also have only been using the software for a few months now, and the more I use it, the less confused I get, which is always a good sign!
Yes
Yes
Yes
nothing as now
Jordon
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 23, 2021
We had always had a hard time managing our fieldworkers’ schedules, keeping track of customers, and sending out invoices. Now that we're using ArboStar, all that has changed. Our workflow is much more organized and we're seeing an increase in income. We are able to manage a lot more details now and we're able to focus on providing excellent customer service and actually running our business instead of being worried about constantly falling behind.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
ArboStar helps automate a lot of repetitive tasks in the business process and there's no more double entry since it syncs with Quickbooks! Honestly, it's a tool that every arborist business should use. If you own a tree care company and want to make your life a heck of a lot easier, give it a try.
I had a little trouble at the start trying to adapt to the software, but their customer service did a great job at helping me adapt. I think I'm just not that great at picking up new technology.
Yes
Yes
Not Sure
?t the moment it's ok
Otis A.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 23, 2021
This app has been a huge time-save for me. Everything in the app is streamlined and easy to use. As far as apps go, this one is definitely on the cleaner side of things. Everything is logically placed and easy to find, which makes my job that much easier. I definitely wouldn't want to go back to the old way of doing things.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
Incredibly easy to use, feature-rich, and works great on both my PC and my iPhone. The built in GPS features are second to none, and make the actual work so much more accurate. You can literally mark individual trees on the app, eliminating any confusion when it comes to getting the work done.
As easy as this app is to get used to, there are so many features and report options that it can definitely seem overwhelming at first. What I did was just tackle each part piece by piece, getting to know each feature before moving onto the next. But if you just tried to dive in and started tapping around wildly, you might find yourself in over your head. Make sure to follow the instructions and take some notes if you have trouble with feature-rich apps.
Yes
Yes
Not Sure
Nothing as of now
Jessica P.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 19, 2021
I've been using ArboStar for about a month now, and am so far very impressed with what I've seen so far. It makes my job so much easier – it allows me to take down customer information into as many cells as needed, and automatically create estimates, work orders, and invoices. There haven't been any hiccups in the process at all, and any time I don't know how to use a particular feature, I can reach out to ArboStar and get a prompt and helpful answer.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
Very streamlined, which in the customer service world, is absolutely everything. Instead of having to juggle multiple apps while I'm on a call with a client, I can simply let one app do all of the work. Honestly, I wish the company I work for had started using software like this when I first joined the team.
There's definitely a bit of a learning curve when it comes to getting the most out of the app. I personally started off slow and used the features that made sense to me, and incorporated new ones into my work process as I understood them. Just don't expect to understand everything the app offers on day one. It took me some tinkering around to really get used to everything.
Yes
Yes
Not Sure
nothing
Chelsy C.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 18, 2021
ArboStar has definitely changed the way my business runs, for the better. I'm a traditional guy, and while technology is part of my job, I always like to be very careful before I add the latest trends to my workflow. But ArboStar has been incredibly helpful in allowing me to save a ton of time by taking care of the more monotonous tasks I usually have to do manually. I have no plans to go back to the old way of doing things, that's for sure.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
ArboStar has a lot of ways that it can automate my daily tasks. This alone for me has been a game changer. I no longer have to send out each individual email and sms message to my clients, I no longer have to remember which invoices still need to be sent, and which clients I haven't spoken to in a while. Everything is done within the app and so much can be set up automatically. The app is also surprisingly easy to learn. Like I said, I'm more old-school in my approach, so I thought there might be a steep learning curve, but honestly within the first week of using the app I was already getting the hang of it. And I'd imagine someone even more tech-savvy than me could get into the swing of things even faster.
I really don't have anything to complain about. I'm wondering if there are more features that I don't even know exist, because I feel like I'm constantly discovering more that this app can do. Maybe I could do with some big documentation that can help to explain the potential of every feature.
Yes
Yes
Yes
Maybe I could do with some big documentation that can help to explain the potential of every feature.
Travis W.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 16, 2021
Before ArboStar we were still using paper invoices. We really wanted to go paperless and this really helped! Before ArboStar, we'd have to tell customers they'd need to call the office to pay with their card. We're a small family company so sometimes they were stuck waiting until I was available to process it for them. Now all that can happen online without me having to be there to do it.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
It was great that our estimators were able to input all the necessary details to build up the invoice at the job site. The GPS and Live map features are also great. They let us know where our field team was at all times and if they were still running on schedule so we could call customers if we needed to inform them of any delays.
I found it very easy to use, but some of our less tech savvy team members struggled a bit at first.
Yes
Yes
Yes
nothing
Eesa R.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 11, 2021
This software has helped us grow within a short period of time. They also have a great support team and a very easy app to take control over every estimation request.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
We love the simplicity of it. It helps streamline our workflow and keeps the jobs organized. We love that it's compatible with QuickBooks, as keeping our books straight is very important to us.
I would love to see more features be added to the mobile app.
Yes
Yes
Not Sure
I would love to see more features be added to the mobile app.
Henry W.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 08, 2021
This app has been a huge time-save for me. Everything in the app is streamlined and easy to use. As far as apps go, this one is definitely on the cleaner side of things. Everything is logically placed and easy to find, which makes my job that much easier. I definitely wouldn't want to go back to the old way of doing things. Incredibly easy to use, feature-rich, and works great on both my PC and my iPhone. The built in GPS features are second to none, and make the actual work so much more accurate. You can literally mark individual trees on the app, eliminating any confusion when it comes to getting the work done. As easy as this app is to get used to, there are so many features and report options that it can definitely seem overwhelming at first. What I did was just tackle each part piece by piece, getting to know each feature before moving onto the next. But if you just tried to dive in and started tapping around wildly, you might find yourself in over your head. Make sure to follow the instructions and take some notes if you have trouble with feature-rich apps.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
Incredibly easy to use, feature-rich, and works great on both my PC and my iPhone. The built in GPS features are second to none, and make the actual work so much more accurate. You can literally mark individual trees on the app, eliminating any confusion when it comes to getting the work done.
As easy as this app is to get used to, there are so many features and report options that it can definitely seem overwhelming at first. What I did was just tackle each part piece by piece, getting to know each feature before moving onto the next. But if you just tried to dive in and started tapping around wildly, you might find yourself in over your head. Make sure to follow the instructions and take some notes if you have trouble with feature-rich apps.
Yes
Yes
Not Sure
As easy as this app is to get used to, there are so many features and report options that it can definitely seem overwhelming at first. What I did was just tackle each part piece by piece, getting to know each feature before moving onto the next. But if you just tried to dive in and started tapping around wildly, you might find yourself in over your head. Make sure to follow the instructions and take some notes if you have trouble with feature-rich apps.
Brittney
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 08, 2021
ArboStar offers us the opportunity to quickly reschedule and update work orders in real time. The Quikbooks integration saves us time and money because we only enter customer info once.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
ArboStar enabled us to scale up the business really quick and offers us excellent tracking for billing, communication, and customer service.
There are no issues or downside for my company. We have been using ArboStar for quite some time now and it is really awesome. They also have great customer service. If you have any issues, you can contact them.
Yes
Yes
Not Sure
No problem or flaw.
Stephan S.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 03, 2021
ArboStar has definitely changed the way my business runs, for the better. I'm a traditional guy, and while technology is part of my job, I always like to be very careful before I add the latest trends to my workflow. But ArboStar has been incredibly helpful in allowing me to save a ton of time by taking care of the more monotonous tasks I usually have to do manually. I have no plans to go back to the old way of doing things, that's for sure. ArboStar has a lot of ways that it can automate my daily tasks. This alone for me has been a game changer. I no longer have to send out each individual email and sms message to my clients, I no longer have to remember which invoices still need to be sent, and which clients I haven't spoken to in a while. Everything is done within the app and so much can be set up automatically. The app is also surprisingly easy to learn. Like I said, I'm more old-school in my approach, so I thought there might be a steep learning curve, but honestly within the first week of using the app I was already getting the hang of it. And I'd imagine someone even more tech-savvy than me could get into the swing of things even faster. I really don't have anything to complain about. I'm wondering if there are more features that I don't even know exist, because I feel like I'm constantly discovering more that this app can do. Maybe I could do with some big documentation that can help to explain the potential of every feature.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
ArboStar has a lot of ways that it can automate my daily tasks. This alone for me has been a game changer. I no longer have to send out each individual email and sms message to my clients, I no longer have to remember which invoices still need to be sent, and which clients I haven't spoken to in a while. Everything is done within the app and so much can be set up automatically. The app is also surprisingly easy to learn. Like I said, I'm more old-school in my approach, so I thought there might be a steep learning curve, but honestly within the first week of using the app I was already getting the hang of it. And I'd imagine someone even more tech-savvy than me could get into the swing of things even faster.
I really don't have anything to complain about. I'm wondering if there are more features that I don't even know exist, because I feel like I'm constantly discovering more that this app can do. Maybe I could do with some big documentation that can help to explain the potential of every feature.
Yes
Yes
Yes
Maybe I could do with some big documentation that can help to explain the potential of every feature.
Elisa
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Aug 30, 2021
Our company has been using ArboStar for the past 6 months and it works great. The platform is customizable and lets us use it the way that's comfortable for us. Their customer service did an awesome job helping us transition from the old platform we were using to this one. It was really an easy experience.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
ArboStar has helped to streamline our business process and we're also able to automate a ton of tasks. Their mobile app works well and helps our fieldworkers do their jobs. I would highly recommend it to anybody looking for solid scheduling/dispatching/whatever-you-need software.
There's really nothing bad I can say about this app right now. Will update if anything comes up, but so far it's been smooth sailing.
Yes
Yes
Yes
nothing right now
Drew
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Aug 26, 2021
We had always had a hard time managing our fieldworkers’ schedules, keeping track of customers, and sending out invoices. Now that we're using ArboStar, all that has changed. Our workflow is much more organized and we're seeing an increase in income. We are able to manage a lot more details now and we're able to focus on providing excellent customer service and actually running our business instead of being worried about constantly falling behind. .
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
ArboStar helps automate a lot of repetitive tasks in the business process and there's no more double entry since it syncs with Quickbooks! Honestly, it's a tool that every arborist business should use. If you own a tree care company and want to make your life a heck of a lot easier, give it a try.
I had a little trouble at the start trying to adapt to the software, but their customer service did a great job at helping me adapt. I think I'm just not that great at picking up new technology.
Yes
Yes
Yes
at the moment everything is fine
Connah
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Aug 25, 2021
One of the best arborist mobile apps i have use. This platform should be the best friend for fieldworkers. It provides me with everything i need in the field and i am able to communicate with office employees with ease.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
As a fieldworker, i will say that ArboStar has one of the best mobile apps that you will find out there. The interface is top-notch, clean, and easy to navigate. You can log in once you are at the job site and log out when you are done. It also shows your schedules and gives you the opportunity to communicate with office employees.
I find absolutely nothing wrong with this app. I have been using this app for a long time now and still have not found anything to complain about. It is actually really awesome.
Yes
Yes
Not Sure
I find absolutely nothing wrong.
Nikki
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Aug 23, 2021
Before ArboStar we were still using paper invoices. We really wanted to go paperless and this really helped! Before ArboStar, we'd have to tell customers they'd need to call the office to pay with their card. We're a small family company so sometimes they were stuck waiting until I was available to process it for them. Now all that can happen online without me having to be there to do it.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
It was great that our estimators were able to input all the necessary details to build up the invoice at the job site. The GPS and Live map features are also great. They let us know where our field team was at all times and if they were still running on schedule so we could call customers if we needed to inform them of any delays.
I found it very easy to use, but some of our less tech savvy team members struggled a bit at first.
Yes
Yes
Yes
nothing
Jeremiah
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Aug 19, 2021
We can easily see all jobs scheduled for any given day, search open and historic work orders, track the progress on longer jobs, and ensure all invoices are created and sent in a timely manner. This has resulted in less lost paperwork and an increase in communication, while also minimizing the number of support staff needed in the office to keep operations running smoothly. ArboStar has a fairly intuitive layout and search function. Once the customer list is loaded, you can view all jobs relating to individual customers, upload photos, set up future services, and easily move calls between technicians. This is a great program to start with when moving away from an antiquated platform (paper, Excel, etc.). I'd like to see even more customization out of ArboStar in the future, but hey, maybe I'm just being greedy!
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
ArboStar has a fairly intuitive layout and search function. Once the customer list is loaded, you can view all jobs relating to individual customers, upload photos, set up future services, and easily move calls between technicians. This is a great program to start with when moving away from an antiquated platform (paper, Excel, etc.).
I'd like to see even more customization out of ArboStar in the future, but hey, maybe I'm just being greedy!
Yes
Yes
Yes
I'd like to see even more customization out of ArboStar in the future
Marco
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Aug 16, 2021
Using ArboStar, we're able to create estimates and work through an ongoing job without it affecting our bookkeeping in Quickbooks Online. It lets fieldworkers track our time records when they arrive on the job site, and we're also able to keep more detailed notes about the equipment without them being accessible to the customer.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
Synchronization with Quickbooks Online. Basic functions are easy to use. Adaptable to your company's needs (custom fields and reports, etc). Directions/maps are integrated into each customer's location for quickly planning your day's journey.
I would love to see a more detailed search feature.
Yes
Yes
Not Sure
I would love to see a more detailed search feature.
Alister
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Aug 11, 2021
We were using too much paper and spending too much time going between different programs. ArboStar provided us with all of that in one platform. The platform is simply amazing. And their customer support is out of this world.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
We love the ease of use, It has a search bar that you can search for your in customer several different ways. The customer can be emailed/ texted via the platform. This software actually replaced three others that we were using. Their tech support is out of this world with helping when needed.
There is really nothing that I absolutely do not like. It provides our business will all the features we need and streamlines our business process. Most of the other apps we used in the past limited our growth.
Yes
Yes
Yes
I did not notice anything critical
Gianni
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Aug 02, 2021
ArboStar allows me to be able to schedule things in multiple ways for different applications. Searching for a customer is really easy as well. The daily function of entering orders is so easy and convenient that our in store customers don't have a long wait time for me to create the order.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
ArboStar allows me to be able to schedule things in multiple ways for different applications. Searching for a customer is really easy as well. The daily function of entering orders is so easy and convenient that our in store customers don't have a long wait time for me to create the order.
There is not anything I do not like about this software.
Yes
Yes
Not Sure
There is not anything I do not like about this software.
Davida S.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Jul 26, 2021
ArboStar has been able to help our tree care business eliminate many repetitive tasks from the initial contact with customers to the final billing phase. Everything is input in one software and progresses effortlessly. We no longer use multiple softwares, no more inputting the same thing over and over. The initial setup and getting used to the software looks very daunting. But with the help of the setup team, it’s not as difficult as it may first appear. ArboStar has helped to eliminate the repetitive tasks in our business process and provided more time to focus on important aspects
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
ArboStar has been able to help our tree care business eliminate many repetitive tasks from the initial contact with customers to the final billing phase. Everything is input in one software and progresses effortlessly. We no longer use multiple softwares, no more inputting the same thing over and over.
The initial setup and getting used to the software looks very daunting. But with the help of the setup team, it’s not as difficult as it may first appear.
Yes
Yes
Not Sure
ArboStar has helped to eliminate the repetitive tasks in our business process and provided more time to focus on important aspects
Lawrence
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Jul 26, 2021
ArborStar has always provided first-class customer service in every interaction I had with them. Their tech support staff I often contact offers second to none customer service with very fast responses to all my questions. ArborStar understands the value of a customer.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
ArborStar keeps steps simple for efficiency and ease of use. Their staff has always treated me well, addressing all my concerns and fast responses.
The biggest I have with this platform is not being able to do any accounting, invoicing, deposits from Mobile Estimator. There is no good way to access any of this information while I am out in the field.
Yes
Yes
Not Sure
There is no way to keep records, issue invoices!
Victor K.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Jul 26, 2021
Before ArboStar we were using an outdated program that was very limited and didn’t meet up to our day to day tasks as a tree care company. With ArboStar, we can customize the platform to fit our everyday needs and gives us options we never even dreamed of using. The amount of options at hand is abundant. It’s so nice not to be limited when scheduling customers and creating their profiles. It cuts out time in half if not more being able to customize our program to fit our needs. It’s been about a month now using the program and couldn’t be happier.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
The amount of options at hand is abundant. It’s so nice not to be limited when scheduling customers and creating their profiles. It cuts out time in half if not more being able to customize our program to fit our needs. It’s been about a month now using the program and couldn’t be happier.
Nothing as of now
Yes
Yes
Yes
nothing
Theodore M.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Jul 19, 2021
They are quick to solve problems and easy to work with in troubleshooting issues big or small. It is intuitive and easy to use. It also eliminates several steps in the lifecycle of our operations.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
It is intuitive and easy to use. It also eliminates several steps in the lifecycle of our operations.
The inventory management features need some improvements to better fit our needs. Since we deal with internal equipment transfers it would be nice to create a more seemless process.
Yes
Yes
Not Sure
The inventory management features need some improvements to better fit our needs. Since we deal with internal equipment transfers it would be nice to create a more seemless process.
Betty
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Jul 13, 2021
My experience with ArboStar has been amazing. Our company has grown at around 20% each year, and ArboStar systems have given us the capacity to grow without losing the quality of service. People frequently asked how we can manage our company successfully with only one office employee. We point them to ArboStar. It is not just the project manager's favourite software. The crew leaders, managers and owners all remark on how much they love ArboStar’s functionality.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
There are so many things I enjoy about ArboStar and it is hard to name just one. ArboStar listens to customers. I have witnessed some of my suggestions become a reality. I love the tasks module where you can keep track of all your tasks. It even gives you a live view of the tasks on the map. This is an invaluable feature in this day & age.
I honestly have nothing to complain about this platform yet.
Yes
Yes
Yes
So far, so good.
Leory G.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Jul 08, 2021
ArboStar has a great mobile app as well as a great interface online. Lots of powerful features that any service-related business needs. Affordable, easy to view jobs and what status they are in which is always a huge plus when it comes to keeping track of things. I just wish I had more robust reporting features with it. This software serves our business very well and provides a seamless experience. We have been able to grow and expand due to the many features offered by ArboStar.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
ArboStar has a great mobile app as well as a great interface online. Lots of powerful features that any service-related business needs. Affordable, easy to view jobs and what status they are in which is always a huge plus when it comes to keeping track of things
I just wish I had more robust reporting features with it.
Yes
Yes
Not Sure
This software serves our business very well and provides a seamless experience. We have been able to grow and expand due to the many features offered by ArboStar.
Harold C.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Jul 05, 2021
Their mobile app and online interface is nicely done. Lots of powerful features that all arborist business needs. It is affordable, easy to view jobs and what status they are in which is always a huge advantage when it comes to keeping track of things. They need to create a more sophisticated live online booking platform. This platform provided me with everything I needed. So, I can not complain on anything in this software!
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
Their mobile app and online interface is nicely done. Lots of powerful features that all arborist business needs. It is affordable, easy to view jobs and what status they are in which is always a huge advantage when it comes to keeping track of things.
They need to create a more sophisticated live online booking platform.
Yes
Yes
Not Sure
This platform provided me with everything I needed. So, I can not complain on anything in this software!
Caiden L.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Jun 28, 2021
Having a platform that can be easily and quickly be implemented and used by any arborist business is essential. You can easily integrate your workflow into the system without any problems. ArboStar does the job nicely, easily, quickly, and is quite affordable for any arborist business. It integrates nicely with financial systems such as QuickBooks too. The reporting feature is a little bit weak with the version I currently have. It provides some standard reports that have some fair data qualities but to customize reports using custom fields or job fields is quite weak. My overall experience with ArboStar is positive as it helps me to do my job with ease. It assigns and tracks all work requests, quotes, tasks, and jobs. It also does our invoicing and sends data to Quickbooks for great financial reporting.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
Having a platform that can be easily and quickly be implemented and used by any arborist business is essential. You can easily integrate your workflow into the system without any problems. ArboStar does the job nicely, easily, quickly, and is quite affordable for any arborist business. It integrates nicely with financial systems such as QuickBooks too.
The reporting feature is a little bit weak with the version I currently have. It provides some standard reports that have some fair data qualities but to customize reports using custom fields or job fields is quite weak.
Yes
Yes
Yes
My overall experience with ArboStar is positive as it helps me to do my job with ease. It assigns and tracks all work requests, quotes, tasks, and jobs. It also does our invoicing and sends data to Quickbooks for great financial reporting.
Jenn
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Jun 28, 2021
Not only is the software great, but so is the ArboStar support team. With the best customer service and the many options available, the experience was amazing for both our team and clients.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
Our entire team uses this software for every aspect of the business. From estimating, scheduling and invoicing to route optimization, email marketing and instant job reporting available for download instantly. With constant updates and easy integration of different APIs, this software is very robust for any user. ArboStaris the future of the tree care industry.
It was a little bit pricy for our company at the start.
Yes
Yes
Not Sure
Nothing else at the moment.
Howie M.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Jun 23, 2021
I have fallen in love with ArboStar’s ability to automate repetitive tasks. Lots of the tasks in my workflow have been automated, and now I have time to do other high priority activities. The ArboStar platform helped to automate tasks such as creating estimates and work orders. It took me some time to understand all the features of the platform. After that, it was smooth sailing and made my work easier. This software is a lifesaver and ensures that you are able to serve more customers. It increases productivity and saves time.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
I have fallen in love with ArboStar’s ability to automate repetitive tasks. Lots of the tasks in my workflow have been automated, and now I have time to do other high priority activities. The ArboStar platform helped to automate tasks such as creating estimates and work orders.
It took me some time to understand all the features of the platform. After that, it was smooth sailing and made my work easier.
Yes
Yes
Yes
nothing
Kasey M.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Jun 20, 2021
ArborStar has simplified our business in lots of ways. We are overall extremely pleased! More than half a year of use, until I noticed anything critical. If i see i will let you know.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
We are now able to track our customers, work orders, proposals, accounts receivable and payables much more efficiently! So glad we signed up with the platform a few months ago.
I really cannot think of any Cons.
Yes
Yes
Not Sure
Nothing critical.
Jemma F.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Jun 14, 2021
This software has changed the way I view finance and accounting. It provides me with real-time financial data from all the other modules. With this, I am able to generate accurate reports that help us to make better financial decisions. It has helped our company cut back on some needless expenses and save funds for other useful projects. There is not much I can criticize this platform for. It provides me with all the features I need as an accountant in a tree care business. I really enjoy using this platform because it is tailored specifically for the tree care business and has lots of features that make my job easy.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
This software has changed the way I view finance and accounting. It provides me with real-time financial data from all the other modules. With this, I am able to generate accurate reports that help us to make better financial decisions. It has helped our company cut back on some needless expenses and save funds for other useful projects.
There is not much I can criticize this platform for. It provides me with all the features I need as an accountant in a tree care business.
Yes
Yes
Not Sure
No
Barbara
Used the software for : 2+ years
Company Size :51-200 employee
5.0
May 22, 2021
This platform has helped streamline my work and communications between office employees and field workers. Also, Anytime I have run into an issue, customer support is quick to help and easy to contact. They also seem to really care about keeping your company running smoothly.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
The ArboStar platform has many useful features. It can communicate with many third-party apps and programs, reducing the workload of employees. Every single customer service representative I have interacted with has been top-notch and incredibly helpful.
I would love to see more customization options with automated appointment reminders, such as changing or removing the timestamps.
Yes
Yes
Yes
I would love to see more customization options with automated appointment reminders, such as changing or removing the timestamps.
Joe M.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Apr 28, 2021
It makes it so easy to communicate with our clients because we can access the notes, jobs, pictures, estimates, schedule, job completion and even invoice in one roof! Arbostar has many useful features. I love the constant improvements and updates to ensure the platform is running effectively and continuously getting better.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
Arbostar has many useful features. I love the constant improvements and updates to ensure the platform is running effectively and continuously getting better.
Invoice
Yes
Yes
Yes
None
Jemma F.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Apr 28, 2021
It makes it so easy to communicate with our clients because we can access the notes, jobs, pictures, estimates, schedule, job completion and even invoice in one roof! Arbostar has many useful features. I love the constant improvements and updates to ensure the platform is running effectively and continuously getting better.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Hamilton
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Apr 05, 2021
I've been using Arbostar for a little over four months now and it's helped my business streamline some of the areas that used to be a hassle to deal with. I like to stick to my methods of doing things, but since I pulled the trigger and got the software, I can't see myself going back to my old way of doing things.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
Arbostar has a ton of useful modules and features, and they seem to be constantly adding more. I love the real-time lead display that shows up instantly on my phone. The app connects to my phone's GPS, meaning if I'm in the area I can easily check out potential job sites the moment the customer needs something. The software also keeps track of basically every piece of information I could possibly need, so everything I need to know about my business operations is sitting right in my pocket at all times.
Everything is quite intuitively placed, but I would have liked some type of tutorial that walked me through every feature. There were some features, like the ability to listen to recorded phone conversations, that I didn't know existed until I stumbled upon them a month after getting the app. There's a lot of helpful features, and I want to make sure I'm aware of all of them and know how to use them.
Yes
Yes
Yes
Tutorial
Trevis
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Jan 18, 2021
Arbostar is the most user-friendly software I have used for my business. It is created with the end-user in mind. It is exactly what I need. I can’t imagine running my business without Arbostar anymore. With Arbostar we are now more organized and more productive. I like having everything easily accessible in one software. From creating client profiles to estimating, creating workorders, scheduling, invoicing, customer communication, etc. With the mobile app, we visit our clients, provide instant estimates on the spot, and if needed make the necessary changes. It has made the estimating process faster and smoother. Obviously, this has resulted in a profit increase. The Arbostar team is also very helpful in supporting us with everything we need. I am very much satisfied with Arbostar and recommend it to other tree care businesses.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ArboStar Android App Experience
ArboStar After Sales Service Rating
All I need for my business I can do in Arbostar. This greatly simplifies and speeds up my work, which means I can serve a larger number of clients
I cannot name those, because, in my opinion, they do not exist.
Yes
Yes
Yes
Nope
Arborgold
More features and great value for money
The details of ArboStar’s free trial have not been shared by the vendor.
ArboStar integrates with various apps:
The top 5 features for ArboStar are:
Get personalized recommendations from our experts on call!