BIGCOMMERCE Pricing, Features, Reviews and Comparisons

What is BIGCOMMERCE?

BigCommerce is the perfect solution for SMEs to launch their products on the online. BigCommerce is one of those online store builders that have the capability to free up your time.

BIGCOMMERCE Starting Price

$ 29.95/Per Month

BIGCOMMERCE Awards

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BIGCOMMERCE Screenshots

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Key Features of BIGCOMMERCE

  • Customer Support
  • Email Marketing / SMS Marketing
  • Inventory Management
  • Payment Gateway Integration
  • POS invoicing
  • Security
  • Secure Sockets Layer (SSL)
  • Orders Management
  • Discounts & Coupons
  • Facebook Store
  • Catalog Management
  • Mobile Friendly Store
  • Design Template Gallery
  • SEO and Online Marketing
  • Mobile App
  • Order Status / Tracking and History
  • Product configurator
  • Channel Management
  • Returns Management
  • SEO Management
  • Promotions Management
  • Order Management
  • Customer Account Profiles
  • Multi-Store Management
  • Shopping Cart
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BIGCOMMERCE Users

Business

  • Freelancers
  • StartUps
  • SMEs
  • Agencies
  • Enterprises

Available Support

  • Email
  • Phone
  • Live Support
  • Training
  • Tickets

Specifications

  • Deployment:

    Cloud Based

  • Payment:

    Monthly, Yearly

  • Api
  • Customization
  • Mobile Support

Desktop Platforms

  • Web App
  • Windows
  • Mac

Mobile Platforms

Language Support

  • English

BIGCOMMERCE Pricing

Standard
$ 29.95
Per Month
  • No transaction fees
  • Unlimited Products, file storage and bandwidth
  • Unlimited Staff accounts
  • Responsive website
  • Single-page checkout
  • Apple Pay
  • Coupons, discounts and gift cards
  • Shipping label discounts
  • Real time shipping quotes
Plus
$ 79.95
Per Month
  • All features in Standard
  • Customer groups and segmentation
  • Abandoned cart saver
  • 24/7 live agent support
  • No transaction fees to use leading payment gateways
Pro
$ 249.95
Per Month
  • All features in Plus
  • Google customer reviews
  • Faceted search (product filtering)
  • Premium account services, express routing, priority support
  • Strategic account management available

Company Details

  • Company Name :

    BigCommerce Pty. Ltd.

  • Headquarter :

    Austin

  • Full Address :

    Level 6, 1-3 Smail St Ultimo NSW 2007 Australia

Top Software in Ecommerce Category

Resources

webinar youtube_play_btn BigCommerce Partner Webinar Stencil Edit Theme Files Watch Now for free
BigCommerce 2021 Omnichannel Guide Get Your Free Copy
Headless Commerce Get Your Free Copy
BigCommerce how to create online store Get Your Free Copy

BIGCOMMERCE Slideshare

BIGCOMMERCE Videos

Integrations

Codisto, digital river, Mercado, Webgility, CedCommerce, Netsuite ERP Connector, eBridge Connections, eBay LINK, OneSaas, Keap, Cartmojo, AquaAPI, Lightspeed, Revel Systems

Overall Reviews

4.8/5

Based on 9 Reviews

Write a Review Or
Ask a question
Feature Feature 4.8

Feature

Out of 5

Ease of use Ease of use 4.8

Ease of use

Out of 5

Value for money Value for money 4.6

Value for money

Out of 5

Customer support Customer support 4.6

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 94%

Likelihood to recommend

Out of 100%

Overall Feedback from Customers

Pros

"It is quite easy to learn how to use, and it has an easily understandable dashboard. It is available in many different languages, hence it is used worldly. It has a variety of products, online selling made easy by this product. Third-party integrations can be done. "

"For me, the three differently designed business planes are the biggest advantage as it grants us the authority to pick as per the business structure. All the packs are packed with various integrated features which will streamline all your functions."

"Making and receiving payments is the regular routine of any organization. The software comes with an in-built payment gateways system that makes your entire transactions fee from the transaction fees. This way it saves a lot of money."

Cons

"The price is a little bit higher. They need to add more templates on the application. "

"Mobile app hangs at times while doing POS invoicing. However, an up-gradation and re-installation resolve the issues."

"As far as cons are concerned, I would only say one thing that they can provide a better an advanced training. As the software is packed with the various features, we need little extra time to understand it better."

BIGCOMMERCE Reviews (7)

JOSEPH K.

Marketing manager

Used the software for : More than 1 year

Company Size :1001-5000 employees

5.0

Jun 08, 2020

A Reliable E commerce platform

Bigcommerce has provided us with the opportunity to be able to sell products from each and every corner of the world. We use it for marketing and we created our online store where we sell our products. It is very simple to put products on Bigcommerce.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Pros

It is quite easy to learn how to use, and it has an easily understandable dashboard. It is available in many different languages, hence it is used worldly. It has a variety of products, online selling made easy by this product. Third-party integrations can be done.

Cons

The price is a little bit higher. They need to add more templates on the application.

Sunil K.

Used the software for : 6-12 months

Company Size :1-10 employees

5.0

May 17, 2019

Great software for online business

Please use it for your business and you can use it for new leads generation I have business accounts on different platforms and I get more and more leads by this and happy that I have increased my business very little time.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Pros

Easy to use

Cons

Sometimes not accuracy

Vivek

Used the software for : Less than 6 months

Company Size :1001-5000 employees

5.0

Apr 04, 2018

There are three different plans to choose from.

The software came as a knight in shining armor when I was struggling hard to establish my business. Initially, I opted the standard business plan which helps me up to a great extent to establish my business. it handles are the operation with minimum supervision. Now, I am planning to switch their plus business plan.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Pros

For me, the three differently designed business planes are the biggest advantage as it grants us the authority to pick as per the business structure. All the packs are packed with various integrated features which will streamline all your functions.

Cons

I am a happy user.

Ankit

Used the software for : More than 1 year

Company Size :501-1000 employees

4.0

Apr 04, 2018

You need not pay transaction fees with leading payment gateways.

If you want to have a hassle free payment structure for your organization, this software is your best bet. I am using it for my start-up and I must say that the software helps me to accumulate significant profit in the first quarter only.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Pros

Making and receiving payments is the regular routine of any organization. The software comes with an in-built payment gateways system that makes your entire transactions fee from the transaction fees. This way it saves a lot of money.

Cons

Mobile app hangs at times while doing POS invoicing. However, an up-gradation and re-installation resolve the issues.

Amaresh

Used the software for : Less than 6 months

Company Size :51-200 employees

5.0

Apr 04, 2018

It will manage all your customer accounts easily.

We are using this software for more than a year and finding it quite useful. The software comes with mobile app version as well which will help you track the business activities around the clock. We find its SEO Management tool highly useful as it helps us to do effective marketing of our business.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Pros

The software comes with Customer Account Profiles modules. The modules are highly laudable to manage the details of our customers. With all details handy, we are able to serve them better. It really helped us to provided customer-oriented services.

Cons

Training part could be improved little.

Ambrish S.

Used the software for : 6-12 months

Company Size :501-1000 employees

5.0

Apr 04, 2018

Have it without any doubt if you run an SME

BIGCOMMERCE is a real boon for the SME’s as it comes with the variously integrated modules. All the modules will take charge of all sorts of functions and eliminate the need for any professional to do so. 

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Pros

We are happy with its performance.

Vaishnavi

Used the software for : More than 1 year

Company Size :501-1000 employees

4.0

Apr 04, 2018

Highly professional software

It is highly useful for the companies to launch their products over online platforms. The robust payment gateways will help you to receive all your payments promptly and securely.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Pros

Bigcommerce is changing the way eCommerce was used to carry out. All its features are highly useful to resolves all sort of real-time business issues

Cons

As far as cons are concerned, I would only say one thing that they can provide a better an advanced training. As the software is packed with the various features, we need little extra time to understand it better.

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BIGCOMMERCE FAQs

How much does BIGCOMMERCE cost?

The starting price of BIGCOMMERCE is $ 29.95/Per Month. It has different pricing plans:

  1. Standard : $ 29.95/Per Month
  2. Plus : $ 79.95/Per Month
  3. Pro : $ 249.95/Per Month

BIGCOMMERCE also provides a free trial to users.

What apps do BIGCOMMERCE integrate with?

BIGCOMMERCE integrates with various apps:

  • Codisto
  • digital river
  • Mercado
  • Webgility
  • CedCommerce
  • Netsuite ERP Connector
  • eBridge Connections
  • eBay LINK
  • OneSaas
  • Keap
  • Cartmojo
  • AquaAPI
  • Lightspeed
  • Revel Systems

What are the top 5 features for BIGCOMMERCE?

The top 5 features for BIGCOMMERCE are:

  • Customer Support
  • Email Marketing / SMS Marketing
  • Inventory Management
  • Payment Gateway Integration
  • POS invoicing