CallRail Pricing, Features, Reviews and Comparisons

What is CallRail?

CallRail call tracking software provides call analytics to data driven marketers so they can improve customer acquisition. Delivering intuitive self-service software to businesses that care about phone calls, CallRail enables smart marketers to know what makes their phone ring.

CallRail Starting Price

CallRail Awards

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Our Awards and Recognition

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CallRail Screenshots

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Key Features of CallRail

  • Call Routing
  • Call Recording
  • Caller ID
  • IVR / Voice Recognition
  • Lead Capture
  • Lead Distribution
  • Lead Segmentation
  • File Transfer
  • On-Demand Recording
  • Event Triggered Actions
  • Keyword Tracking
  • Conversion Tracking
  • Archiving

CallRail Users

Business

  • Freelancers
  • StartUps
  • SMEs
  • Agencies
  • Enterprises

Available Support

  • Email
  • Phone
  • Live Support
  • Training
  • Tickets

Specifications

  • Deployment:

    Cloud Based

  • Payment:

    Monthly, Yearly

  • Api
  • Customization
  • Mobile Support

Desktop Platforms

  • Web App
  • Windows
  • Mac

Mobile Platforms

Language Support

  • English

Company Details

  • Company Name :

    CallRail Inc.

  • Full Address :

    100 Peachtree Street NW, Suite 2700 Atlanta, GA 30303 USA

Top Software in Call Tracking Category

Starting at $ 19.99

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Overall Reviews

4.0/5

Based on 1 Review

Write a Review Or
Ask a question
Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 0%

Likelihood to recommend

Out of 100%

Overall Feedback from Customers

Pros

"UI is pretty good, having tons of clients in our PPC agency, requires a lot of organization and time efficiency. Callrail makes it very efficient and productive with most of the features, account levels, and UI friendliness. So far so good with the overall service. Our clients are happy with their call leads reports. "

Cons

"I think that customer service could be improved, we once had a problem with billing and it took a while to be fixed, plus response time takes a while."

CallRail Reviews (1)

Jorge P.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Jun 20, 2021

Agency Calltracking Solution

CallRail is our call tracking software solution for our PPC department, we work with 500+ clients and manage their phone leads for them. This tool allows us to set up, optimize and monitor our client's PPC phone leads in a very efficient and intelligent way which is translated into one more added value for our clients.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

CallRail Mobile App Experience

1 2 3 4 5 6 7 8 9 10

CallRail After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

UI is pretty good, having tons of clients in our PPC agency, requires a lot of organization and time efficiency. Callrail makes it very efficient and productive with most of the features, account levels, and UI friendliness. So far so good with the overall service. Our clients are happy with their call leads reports.

Cons

I think that customer service could be improved, we once had a problem with billing and it took a while to be fixed, plus response time takes a while.

Do you think CallRail delivers value for the money spent?

Yes

Are you satisfied with CallRail features?

Yes

Did implimentation of CallRail was easy?

Yes

Any missing feature?

Search term tracking

What other products like CallRail have you used or evaluated?

Calltracking Metrics, Dialogtech

How CallRail is better/different from its competitors?

Better UI. Scalability is a strong point and it is more cost effective.

CallRail FAQs

How much does CallRail cost?

CallRail also provides a free trial to users.

What are the top 5 features for CallRail?

The top 5 features for CallRail are:

  • Call Routing
  • Call Recording
  • Caller ID
  • IVR / Voice Recognition
  • Lead Capture