Best AI Chatbot Software
Best chatbot software are Salesforce, Olark, ZenDesk, Hubspot CRM, NotifyVisitors, and Drift. These software platforms will help you establish more control over human-machine interaction, and provide them with a more immersive experience.
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List of 20 Best Chatbot Software
Sales IQ is a hassle free live chat software re imagined for business growth. This Live chat software which increase sales, improve customer service and play analytics rolled into one platform. Read Zoho SalesIQ Reviews
Starting Price: Available on Request
Recent Review
"Easy to set up the software" - Bahati Asher Faith
Olark is the most beautiful and effective live chat software to talk to your customers for sales and support. And we make it super easy for you! Solve customer problems before they have a chance to click away. Read Olark Reviews
Starting Price: Starting Price: $17 Agent/Month
Recent Review
"Easyness of Olark" - Naveen Pabreja
Tidio Chat is the web-based Live-chat platform. Included the with emails, Facebook Messanger and website chat widgets for enabling agents to deal with clients. With the help of Tidio users able to customize the select chat widgets, sidebars and chat pages. Read Tidio Reviews
Starting Price: Available on Request
Recent Review
"perfect tool" - Bahati Asher Faith
Landbot, the conversational website builder, allows companies to capture leads on their website, intelligently qualify them and send them to the Marketing tools they already use, not a single line of code required. Read Landbot Reviews
Starting Price: Starting Price: $35 Per Month
Recent Review
"Simple and intuitive tool to create conversational chatbots to capture leads" - Ana Cervantes
Category Champions | 2023
Automating customer support is easy than ever with Hubspot. Using this chatbot software, businesses can lighten your team’s operational burden. It can help you qualify the leads and arrange meetings without any human intervention. Read Hubspot CRM Reviews
Starting Price: Starting Price: $45 Per Month
Recent Review
"HubSpot CRM review" - Val R
| Pros | Cons |
|---|---|
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Easy navigation, Transparency, No hassels in data addition. Remarks added by anyone can be viewed by anybody in a sales heirarchy |
Faced only once con - lead source details had to be entered twice to register, despite adding the same at initial level |
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Automation and integration made easy |
need to fasten their customer response |
Category Champions | 2023
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Akrivia is a new-age online HR software platform that enables HRs to engage with employees efficiently, save time on redundant tasks, and create an engaging workplace that sets a bar. Read Akrivia HCM Reviews
Starting Price: Available on Request
Recent Review
"Software that makes payroll easy and efficient" - Swathi Pola
| Pros | Cons |
|---|---|
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The software's error-free payroll saves time on several levels. The software eliminates the need for rechecking and correcting mistakes that can happen before paychecks are issued. |
The leave management module of the mobile app needs to be updated more frequently. Other than that, the rest of the modules are perfect. |
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The software is easy to use and implement, and the company's support is prompt and helpful, making it easier to implement the solution. |
So far, I have not come across any cons. |
Category Champions | 2023
Herbie Advanced & Matured Conversational AI Chatbot. Two Way Voice-Enabled Speaking Smart Assistant who can serve your customers conversationally both on voice & text. With 24x 7x 365 energetic support and Unified approach, Herbie is available on 13 + social channels. Read Herbie.ai Reviews
Starting Price: Available on Request
Recent Review
"Nice chatbot for business" - Gnana Sundharam
| Pros | Cons |
|---|---|
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It answers very accurately, It's multilingual and voice assistance also |
it has good customer support and good features so I benefited most from it from Herbie.ai |
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Easy Integration with my existing CRM helps to manage the task with instant Notification |
WhatsApp feature with Ms-Teams can be improved so that it can be worked easily and efficiently |
Contenders | 2023
Zendesk is what you need to set-up a human-like AI-driven chatbot and offers comprehensive customer support to your customer. Functions like chat support and queries handling can be handled easily using this feature-rich chatbot software. Read Zendesk Reviews
Starting Price: Starting Price: $5 Agent/ Month
Recent Review
"Zendesk review" - Lokendra
| Pros | Cons |
|---|---|
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It's fast than other. Low latency |
Creating view option should be enhanced |
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The best thing about Zendesk is that being a cloud platform, its implementation and customization was very fast. It also offers us the possibility of receiving incidents from our clients from a web page or from an email. |
The knowledge base that can be built with the history of the incidents is not the most optimal, I think that at this point there is an opportunity for significant improvement. |
Contenders | 2023
Whether it’s offering compressive customer support or automating Sales & Marketing, Engati can handle everything and anything. You can raise automated sales & transactions inquiry in multiple languages using this chatbot software. Read Engati Chatbot Reviews
Starting Price: Available on Request
Recent Review
"The most convenient and ease to use chatbot & live chat platform i have come across. " - Gaayatri
| Pros | Cons |
|---|---|
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Easy to use, easy to deploy over 14 channels. No need for me to build different bots for different channels. Overall, very easy to use! |
Nothing- so far, so good! |
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The platform is completely user friendly. No coding knowledge is required to get started with building your own bot. You can navigate through the platform with ease and build a customized bot to your liking within no time. The customer experience an support is very good and quick. I haven't faced any trouble so far. |
I haven't experienced any as of now. It has been nothing but smooth sailing. |
Salesforce makes it easy for small businesses and startups build stronger client relationships with an all-in-one sales and support solution that is easy to use, setup, and maintain - Best client management software with standard cost. Read Salesforce Reviews
Starting Price: Starting Price: $25 User/Month
Recent Review
"Best CRM Management Tool For Enterprises" - Sabish Chaurasia
| Pros | Cons |
|---|---|
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The Salesforce CRM solution is available only for software-as-a-service (SaaS) deployment. In addition, this Salesforce app provides a technology stack that covers database and security as well as workflow and user interfaces. |
Nothing as such. It is just a very helpful and productive tool for us |
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We can easily track project status, customer interaction status. We can produce customizable reports and dashboards. |
Sometimes it gives error and poor customer service experience. |
Chative is a live chat platform which allows business to effectively communicate across channels by having thousand of conversations streamed directly to one single inbox, service customers round the clock with the help of automation. Read Chative Reviews
Starting Price: Available on Request
Recent Review
"Great Customer Focused Platform - quickly on support" - Allen Christian
| Pros | Cons |
|---|---|
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This app has the data of customers such as: information, total conversations, total leads and activities, d I can analyze the data to support my customers more insightful and professional. Moreover, I can adjust my live chat's appearance to suit my brand and make it catchy for my customer. |
Nothing really to dislike about Livechat from my experience. I was involved in my organization's deployment of Chative, and I was impressed every step of the way. |
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I loved connecting instantly with our customers, answering their questions, and immediately assisting them with their support. |
Not much I dislike on the platform. And currently, I am waiting for Chative to add chatbot feature so that my communication with customers can be more quickly. |
Contenders | 2023
Without having prior programming knowledge, you can set-up a fully-functional chatbot using the user-friendly interface of NotifyVisitors. This chatbot software offers pre-build chatbots to address immediate needs without asking any coding skills. Read NotifyVisitors Reviews
Starting Price: Available on Request
Recent Review
"This software is a big plus for us" - Khalil
| Pros | Cons |
|---|---|
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easy to use |
none |
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Easy to use for first time buyer. |
The only con with this tool is that I don’t like its pricing. |
Emergents | 2023
Click2Magic helps businesses of all forms and sizes engage their website visitors with its live chat facility. Not just only live chat, but it also allows business owners to assess qualified leads and helps them convert into the potential customer base. Read Click2Magic Reviews
Starting Price: Starting Price: $39 Per Seat/Month, Billed Annually.
Recent Review
"Great tool!" - Maanav Raj
| Pros | Cons |
|---|---|
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Quick and easy to useCanned responsesIn-depth reports and analyticsImproved customer experience |
I don’t think it has cons. |
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There will be no wait times for customers!.Customer queries are answered and issues are resolved quickly.It's a competitive advantage. |
no cons |
Category Champions | 2023
Engage your employees with a gamified HR software
Beautiful and free HR and Payroll Software to manage people and payroll processes for small businesses in India, US, UK, Germany and Singapore. Gamified HR portal that provides conversational interface via integration with Slack, MS Teams and other communication platform. Read Asanify HR, Payroll and Benefits Reviews
Starting Price: Starting Price: $1.38 Employee/Month
Recent Review
"Asanify - Employee Centric HR system" - Dinesh Ganti
| Pros | Cons |
|---|---|
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Payslip generation Leave mgmt |
Performance mgmt can be baked in |
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Very user friendly and intuitive interface. Advanced AI features to do self-service via bots (e.g. Slack based leave application) |
None at the moment |
Category Champions | 2023
Drift creates responsive chatbots that can qualify the leads automatically on your website and help you assist your customers better. This chatbot software can easily connect with your sales team and integrate with a calendar for a hassle-free booking. Read Drift Reviews
Starting Price: Available on Request
Recent Review
"Great experience in terms of features available" - Shravan Tomar
| Pros | Cons |
|---|---|
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Its customizable & intergace |
No, in my view. They can work on customer support & user interface. |
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Their User friendly Platform, always helpful customer support and easy to design playbooks. |
Pricing can be in the more affordable range. Also, integrations should also include Zoho CRM. |
Emergents | 2023
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Are you struggling in getting leads? No worries we have launched an amazing portal that will help you to generate bulk leads, export emails to CSV, export emails from domains, access over 500M contacts. Read Leads And CRM Reviews
Starting Price: Starting Price: $49 Per Month
Recent Review
"best tool for lead generation for e-mail marketing " - ujjwal dhiman
| Pros | Cons |
|---|---|
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Software is fully capable of generating leads. I found phone numbers and emails in bulk, That's a great job. I am using CRM and emails marketing after generating leads. I can send emails to all in bulk. I am able to track emails openings. Overall nice tool. |
The software is good and I did not find anything wrong |
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The most impressive part is that product comes with more than 10+ tools packed. I can do leads Generation, crm, linked in automation, emails marketing, chatboats with single dashboard. Awesome. |
I am still exploring and till I didn't find anything wrong |
Ameyo's Contact Center Software helps improve first call resolution and reduces agents' idle time significantly, thereby boosting overall productivity. Ameyo endows with CX rich solutions which are easy to access & agent friendly, yet affordable. Read Ameyo Contact Center Reviews
Starting Price: Available on Request
Recent Review
"Highly recommended for any organization who dialing daily basics " - Aman Kumar
| Pros | Cons |
|---|---|
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I'm using a lot of things because of my job duties, perfectly integrates with my CRM tools , Reporting daily reports, Real-time to maintain the Service level, updating the dialer for the outbound/inbound Campaign . There is a great part of the reporting and all the required data to manage the service level.Recording can be easily shared with secured method. The best part if i can say we use the ameyo anywhere in the whole world. |
if we can go for improvement section then Screen recording feature is not available . Autocall time not shown when voice is ON , low internet speed connections take so much time to load the page and this might some issues 'HANG-UP" |
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Data rechurn is very easy, and you can increase attempts very easy. |
Real time monitor is best in this and pacing works very good. |
Contenders | 2023
Botpress is a powerful chatbot builder that can create custom and human-like chatbots for your business and help you gain an edge over others. This chatbot software integrates easily with various third-party APIs to expand your work operability. Read Botpress Reviews
Starting Price: Available on Request
Emergents | 2023
Create your very own responsive chatbot and improve your customer experience using goal-driven chatbot software Chatbot. Its intuitive interface makes it everyone’s cup of tea. It helps you carry a human-like conversation. Read ChatBot Reviews
Starting Price: Available on Request
Promero is a fully featured Call Center Software designed to serve SMEs, Agencies. Promero provides end-to-end solutions designed for Web App. This online Call Center system offers Inbound Call Center, Contact Management, Campaign Management, Call Transfer, Callback Scheduling at one place. Read Promero Reviews
Starting Price: Available on Request
Recent Review
"Oracle Contact Center Anywhere" - Silky Singla
| Pros | Cons |
|---|---|
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It has inbuilt templates for sending emails to customer which actually saves a lot of time. |
Loading takes more than usual time which can be improved. |
Recent Review
Until 31st Mar 2023
