Best Cloud Communication Platforms
Best cloud communication platform software includes Knowlarity, Servetel, Exotel, CallHippo, and CometChat. Best mobile cloud communication platforms let developers quickly and easily integrate voice and calling features into applications using a set of communication APIs rather than building their telephony infrastructure.
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List of 20 Best Cloud Communication Platform
Zadarma is a fully featured Cloud Telephony & IVRS Software designed to serve Enterprises, Agencies. Zadarma provides end-to-end solutions designed for Web App. This online Cloud Telephony & IVRS system offers Outbound Reporting, Call Routing, IVR / Voice Recognition, Virtual Call Center, Predictive Dialer at one place. Read Zadarma Reviews
Starting Price: Available on Request
Category Champions | 2023
The Virtual Phone System for Super Efficient Teams
CallHippo, the most powerful and easy-to-use VoIP based Virtual Phone System, which takes your business productivity & sales engagement to the next level. Read CallHippo Reviews
Starting Price: Starting Price: $20 User/Month
Recent Review
"CallHippo" - Bhavin Naik
Cloudli is a fully featured Unified Communication Software designed to serve SMEs, Startup, Agencies, Enterprises. Cloudli provides end-to-end solutions designed for Web App. This Unified Communication System offers Dashboard, Chat / Messaging, Multi-User Collaboration, Mobile Access and Audio / Video Conferencing at one place. Read Cloudli Reviews
Starting Price: Starting Price: $25 Per Month
Recent Review
"Cloudli" - Aqib Raza
Emergents | 2023
CometChat is a cloud communication platform that helps engage website users with a plethora of features. This cloud communication platform offers Power-Packed Suite of Chat Features, Moderation Tools, Prompt Notifications, and Multiple Platform Compatability. Learn more about CometChat
Starting Price: Available on Request
DialerHQ allows you to make calls and send messages from your second number without interacting with your personal number. For higher security, the conversation is completely private. Read DialerHQ Reviews
Starting Price: Starting Price: $10 Per Month
Recent Review
"Got rid of 2 extra phones. What a relief." - Ralph K
iPlum is a fully featured VoIP Software designed to serve SMEs, Startup, Agencies, Enterprises. iPlum provides end-to-end solutions designed for Web App. This VoIP System offers Call Monitoring, Contact Management, Unified Communications, Call Routing, Call Recording at one place. Read iPlum Reviews
Starting Price: Available on Request
Category Champions | 2023
Call center software for sales and support teams
CloudTalk is a fully featured Call Center Software designed to serve Agencies, SMEs. This online Call Center offers Queue Management, Call Recording, Contact Management, VoIP at one place. Read CloudTalk Reviews
Starting Price: Starting Price: $25 User/Month/Billed Annually
| Pros | Cons |
|---|---|
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Well sold to us! The integration into our crm and recording feature. |
Their terms and conditions are awful - really unfair on their customers. Their app is very weak. |
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Easy to use and very user friendly, can start immediately. Sales and support team especially Chia has been very helpful and responsive. |
Talktime charges for Singapore seem to be on higher side compared to other dialer even with preferential pricing. Will be good if can download all the call logs at one go and to sort them according to length of call |
AVOXI Genius is the first affordable cloud-based call center software platform to integrate with your contact center solution. With phone numbers in 170+ countries, easily manage your business communications from anywhere in the world. Learn more about AVOXI
Starting Price: Starting Price: $19.99 User/Month
Emergents | 2023
Call center software for startups and small teams
Freshdesk Contact Center (formerly Freshcaller) is a cloud-based call center solution. You can set-up your business call center in 2 minutes. You can focus solely on scaling your business without having to worry about the complexities of managing a call center. Learn more about Freshdesk Contact Center (formerly Freshcaller)
Starting Price: Available on Request
Contenders | 2023
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A B2B SaaS company for outbound call centers. We provide software for industries like telecom, finance, insurance etc. Thousands of agents are using Adversus daily for improving outbound prospecting in Europe and US based companies. Read Adversus Reviews
Starting Price: Starting Price: $150 Per Month
Recent Review
"Good Experience" - Vikas Manocha
Category Champions | 2023
RingCentral is the award-winning solution for communication and collaboration. It is the server-based, most flexible, customized and cost effective solution. Empower the workforces to be connected by voice, video calling, team messaging, collaboration, online conference meetings. Read RingCentral Reviews
Starting Price: Starting Price: $19.99 User/Month
Recent Review
"Descent product" - Rahul Deewan
| Pros | Cons |
|---|---|
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Very easy to use and good UI. It takes very less time to get started. Good for meeting. Needs less internet bandwidth. |
The app gets crashed sometimes, all chat messages are not notified, sometimes doesn't allow to connect or join a meeting. |
Voiso is a premium telecom software solution designed to streamline call center operations. In addition to customizable dashboards, agile historical reporting, and advanced call recording features, Voiso offers DID numbers from 120+ countries, only a few clicks away. Learn more about Voiso
Starting Price: Starting Price: $49 Single User
Category Champions | 2023
Convoso is the cloud-based solution for the call center management. Having robust and reliable tool for the contact platform. Accelerate the sales productivity by improving conversion time and deliver instant services. Read Convoso Reviews
Starting Price: Available on Request
Recent Review
"The best call center software!" - Jesse Frohling
| Pros | Cons |
|---|---|
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Pros: The best implementation and support team I have ever worked with. They help you set up everything and are always there for you when you need help or if there are any issues. The software is incredibly powerful and customizable. Its features far exceed any other solution in the market for outbound call center software. The predictive dialer increased our contact rates and with their hyper-accurate voicemail detector, we saved a lot of time and money. |
Cons: The admin interface could be improved to be more visually pleasing but the customization of the software makes up for it. |
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List Management, Real time Dashboard, Dynamic Scripting, Answering Machine Detection, Compliance Support |
It requires a newer computer and strong internet. |
Category Champions | 2023
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Everything you need for your business phone system
Save big on your business call bills. Set up your complete call management, IVR and toll-free number with unlimited users on MyOperator. Awarded SoftwareSuggest high-performer of 2022. Trusted by 7500+ brands. Read MyOperator Reviews
Starting Price: Starting Price: $34.71 Per Month
| Pros | Cons |
|---|---|
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Customer support |
Outgoing calls are extremely expensive restricting us from using the outgoing services. |
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Easy to use and monitor the campaigns |
Not easy to upload the script, if you want to change the greeting IVR |
Category Champions | 2023
Servetel is the leading cloud telephony service provider in India that facilitates you with cloud telephony solutions for all your business needs. We spark your business communication with our economical, innovative and handy cloud solutions. Read Servetel Reviews
Starting Price: Available on Request
Recent Review
"Satisfaction with services." - Vasundhara Tyagi
| Pros | Cons |
|---|---|
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Everything |
Nothing |
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Onboarding |
Whatsapp integration |
Category Champions | 2023
WebEx online meetings couldn’t be easier. Add Collaboration Meeting Rooms video bridging and people using any standard audio or video service or equipment can join you in your cloud too, in the blink of an eye. Read Cisco WebEx Reviews
Starting Price: Available on Request
Recent Review
"Great Software" - Kayla Hallums
| Pros | Cons |
|---|---|
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Usability, and above all, good connection and movement. You can always use it with confidence. |
There is nothing in particular |
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Easily interactive, More Flexible, Lower cost. |
I could not find anything wrong with this tool. So, I have nothing to dislike or to be improved. |
Category Champions | 2023
SparkTG is a Cloud-based Contact Centre Solution provider, trusted by many scaling startups & growing organizations. Apart from giving an exceptional experience to callers, it helps in complete agent & contact center tracking by real-time dashboards, reports & recording. Read SparkTG Reviews
Starting Price: Starting Price: $13.89 User/Month
Recent Review
"The service was smooth and there were no technical glitches. " - Chitra Rawat
| Pros | Cons |
|---|---|
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The product is easy to use, not glitchy, and the customer support has always been very proactive. |
The product has been a perfect fit for us. |
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Features are most important like a detailed report of the caller. No downtime in the service. Anytime you can call for support. |
Add bulk SMS features in the dashboard. |
Category Champions | 2023
Remote-Ready Customer Communication Solutions Over
Exotel is Asia’s largest cloud communication platform, supporting 4k+ businesses across India & SEA through calls & SMS for sales & support teams. Deploy a reliable & scalable solution for businesses of any size within 30 minutes. Read Exotel Reviews
Starting Price: Starting Price: $77.15 Per 3 Months
Recent Review
"We being in software firm have to handle various calls form our customers and other people daily. exotel has made our calling process simple and relaxed. Now we can listen clearly throughout the calls and help our cutomers in the best possible way." - Soumya Thakur
| Pros | Cons |
|---|---|
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It has helped us manage our calls in the best possible and effectiveway. |
Sometimes the international calls get disconnected. |
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We are gald we switched to this software for calling. It has helped us make the call process more relaxing |
there is no free-trial session available. |
Emergents | 2023
Knowlarity is a leading cloud telephony solutions provider in India enabling streamlined business communication on the cloud. Switching to cloud solutions will upgrade the existing traditional contact center to a smarter virtual calling platform. Read Knowlarity Reviews
Starting Price: Starting Price: $233.33 Per Year
| Pros | Cons |
|---|---|
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Their claim of stability and API |
Actually reality where nothing is plug and play and everything is riddled with issues |
Ozonetel is an industry leader within the Customer Experience space. Ozonetel’s cloud telephony solution helps businesses manage all conversations across voice, chat, SMS, social media & WhatsApp in one place. Read Ozonetel CloudAgent Reviews
Starting Price: Available on Request
Recent Review
"Excellent Features on a Reasonable Price" - Ashish Singh
| Pros | Cons |
|---|---|
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The customer support is by far the most impressive point. Features are by far are the same as compared to other companies but the customer support is great in Ozonetel which is evident. |
So far nothing and I hope it will go on like this in the future. |
Recent Review
