Best Cloud Contact Centre Solutions in 2023

Best cloud contact centre solutions include servetel, Exotel, avoxi, Genesys, five9, sparktg, deep call, etc. The cloud centre solutions can be accessed from any location, device, etc.

Live Agent1
Live Agent2
Live Agent3
Get Free Demo

Connect With Your Personal Advisor

List of 20 Best Cloud Contact Center Solutions

Showing 1 - 20 of 30 products
#1

Cloudli is a fully featured Unified Communication Software designed to serve SMEs, Startup, Agencies, Enterprises. Cloudli provides end-to-end solutions designed for Web App. This Unified Communication System offers Dashboard, Chat / Messaging, Multi-User Collaboration, Mobile Access and Audio / Video Conferencing at one place. Read Cloudli Reviews

Starting Price: Starting Price: $25 Per Month

Mobile App
API
Free Trial

Recent Review

"Cloudli" - Aqib Raza

Category Champions | 2023

#2

Servetel is the leading cloud telephony service provider in India that facilitates you with cloud telephony solutions for all your business needs. We spark your business communication with our economical, innovative and handy cloud solutions. Read Servetel Reviews

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"Satisfaction with services." - Vasundhara Tyagi

Most Reviewed

Category Champions | 2023

#3

SparkTG is a Cloud-based Contact Centre Solution provider, trusted by many scaling startups & growing organizations. Apart from giving an exceptional experience to callers, it helps in complete agent & contact center tracking by real-time dashboards, reports & recording. Read SparkTG Reviews

Starting Price: Starting Price: $13.89 User/Month

Mobile App
API
Free Trial

Recent Review

"The service was smooth and there were no technical glitches. " - Chitra Rawat

#4

DeepCall is a cloud telephony service provider company offering its top-notched cloud-hosted communication platform to many huge businesses across India and Opt for their best-in-class services. Read DeepCall Reviews

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"Deepcall's proactive dialer is like boon to us" - Shivam Bhargava

Emergents | 2023

#5

Exotel is Asia’s largest cloud communication platform, supporting 4k+ businesses across India & SEA through calls & SMS for sales & support teams. Deploy a reliable & scalable solution for businesses of any size within 30 minutes. Read Exotel Reviews

Starting Price: Starting Price: $77.15 Per 3 Months

Mobile App
API
Free Trial

Recent Review

"We being in software firm have to handle various calls form our customers and other people daily. exotel has made our calling process simple and relaxed. Now we can listen clearly throughout the calls and help our cutomers in the best possible way." - Soumya Thakur

Emergents | 2023

#6

Knowlarity is a leading cloud telephony solutions provider in India enabling streamlined business communication on the cloud. Switching to cloud solutions will upgrade the existing traditional contact center to a smarter virtual calling platform. Read Knowlarity Reviews

Starting Price: Starting Price: $233.33 Per Year

Mobile App
API
Free Trial

Category Champions | 2023

#7

Kaleyra is a trusted global cloud communications platform provider that offers integrated multi-channel communication services, comprising Messaging, Voice, WhatsApp, Video with tools like OTP verification, IVR flow builder & chatbots. Read Kaleyra Reviews

Starting Price: Available on Request

API
Free Trial

Recent Review

"Exactly what I needed!" - Startup Builder

#8

Ozonetel is an industry leader within the Customer Experience space. Ozonetel’s cloud telephony solution helps businesses manage all conversations across voice, chat, SMS, social media & WhatsApp in one place. Read Ozonetel CloudAgent Reviews

Starting Price: Available on Request

Mobile App

Recent Review

"Excellent Features on a Reasonable Price" - Ashish Singh

Category Champions | 2023

#9

Ameyo's Contact Center Software helps improve first call resolution and reduces agents' idle time significantly, thereby boosting overall productivity. Ameyo endows with CX rich solutions which are easy to access & agent friendly, yet affordable. Read Ameyo Contact Center Reviews

Starting Price: Available on Request

Mobile App
API

Recent Review

"Highly recommended for any organization who dialing daily basics " - Aman Kumar

Contenders | 2023

#10

Voiptime Contact Center is the cloud call center solution that increases your agents’ productivity. Get up and running in 24 hours, with a fully configured instance and affordable call rates in 140+ countries. Read Voiptime Cloud Reviews

Starting Price: Starting Price: $45 User/Month

API
Free Trial

Recent Review

"Customer feedback" - Vladimir

Contenders | 2023

#11

NICE inContact Call Center is a fully featured Call Recording & Analytics Software designed to serve Enterprises, SMEs. NICE inContact Call Center provides end-to-end solutions designed for Windows. This online Call Recording & Analytics system offers Call Sharing, Distributed Call Recording, Recording Bookmarking, File Transfer, Scheduled Recording at one place. Read NICE inContact Call Center Reviews

Starting Price: Available on Request

Mobile App
API
Free Trial

Contenders | 2023

#12

Five9 is a leading provider of cloud contact center software. It are driven by a passion to transform contact centers into customer engagement centers of excellence, coupled with a deep understanding of the cost and complexity involved in running a contact center. Read Five9 Reviews

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"Five9" - Allison Papasin

#13

SanCCS Cloud is a cutting edge technology for call center dialer solution allowing its users to host their dialer solution to cloud , hence minimizing expenditure on own premises infrastructure and maintenance. Read SanCCS Cloud Reviews

Starting Price: Available on Request

API

Recent Review

"Easy to use" - Shubham Singh

Emergents | 2023

#14

TELUS International is a fully featured Cloud Contact Center Solutions designed to serve Startups, SMEs and Enterprises. TELUS International provides end-to-end solutions designed for Web App. This online Cloud Contact Center Solutions offers at one place. Read TELUS International Reviews

Starting Price: Available on Request

Recent Review

"Lead" - Sunny Islam

Emergents | 2023

#15

Through scalable and flexible contact center virtualization genesys create a great customer experience. With Genesys it creating a powerful, virtualized customer engagement environment to route any customer interaction across your departments. Learn more about Genesys

Starting Price: Available on Request

Mobile App

Emergents | 2023

#16

TTEC Digital is a leading Cisco technology solutions and services provider. The renowned company is the first authorized reseller of Cisco’s latest offering—Webex Contact Center Enterprise, which aims at delivering an enterprise-level CCaaS solution. Learn more about TTEC Digital

Starting Price: Available on Request

Mobile App

Emergents | 2023

#17

AVOXI Genius is the first affordable cloud-based call center software platform to integrate with your contact center solution. With phone numbers in 170+ countries, easily manage your business communications from anywhere in the world. Learn more about AVOXI

Starting Price: Starting Price: $19.99 User/Month

Mobile App
API
Free Trial

Emergents | 2023

#18

VCC Live not only seeks to provide the most advanced contact center technology linked with telco services but it also brings its clients a combination of multiple solutions, including customer support, consultation, real-time monitoring, and quality management. Learn more about VCC Live

Starting Price: Starting Price: $62.79 Per Month

API

Emergents | 2023

#19

vocalcom is the leading company to provide the solution for the telemarketing business. Helps to increases the real contacts for improving the campaign productivity. Track the conversion between employee and customer, conversion rates, daily inbound/outbound call volume and customer satisfaction. Learn more about Vocalcom

Starting Price: Starting Price: $75.73 User/Month

Mobile App
Free Trial

Emergents | 2023

#20

3CLogic’s predictive dialer automatic contacts leads though agents are working finalizing calls minimizing the time consume within communication and grow productivity. Optimize an agent’s performance while improving the possibility of reaching or top sales targets. Learn more about 3cLogic

Starting Price: Available on Request

Mobile App
API
Free Trial

Until 31st Mar 2023

Download Research Report Banner
Download Research Report

FAQs of Cloud Contact Center Solutions

Cloud contact centre solutions are a very versatile option and cost-effective as well. With help of this software, customers can be reached by chat, mail, or phone calls using any cloud-based contact centre software.

Last Updated: February 27, 2023