Best Conversational Marketing Software
Best conversational marketing software exists Drift, Whisbi, Six & Flow, LiveWorld, and Verloop. Conversational marketing platform engages potential clients with personalized, one-on-one chats en route to precise product recommendations or offers.
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List of 20 Best Conversational Marketing Software
Relish AI is a fully featured Conversational AI Platform Software designed to serve SMEs, Startup, Agencies, Enterprises. Relish AI provides end-to-end solutions designed for Web App. This Conversational AI Platform offers Chatbot, Code-free Development, Pre-configured Bot, Sentiment Analysis, Reporting at one place. Read Relish AI Reviews
Starting Price: Starting Price: $29 Per Month
Recent Review
"Amazing application " - Ravi kumar
| Pros | Cons |
|---|---|
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Understand you (most of the time |
Automate Customer Support |
Category Champions | 2023
HubSpot is Ai software for smart companies. It helps you extract more from sales and marketing operations through conversational marketing. It helps create bots providing a personalized experience. Read Hubspot CRM Reviews
Starting Price: Starting Price: $45 Per Month
Recent Review
"HubSpot CRM review" - Val R
| Pros | Cons |
|---|---|
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Easy navigation, Transparency, No hassels in data addition. Remarks added by anyone can be viewed by anybody in a sales heirarchy |
Faced only once con - lead source details had to be entered twice to register, despite adding the same at initial level |
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Automation and integration made easy |
need to fasten their customer response |
Contenders | 2023
Intercom helps to convert web visitors into customers with tools for conversational marketing. It connects your lead through one-to-many live chat. It provides bot support to commonly asked questions. Read Intercom Reviews
Starting Price: Available on Request
Recent Review
"Beneficial solution to maintain happy customers" - Sujata
Category Champions | 2023
Drift provides you conversational marketing tools which help you connect better with your leads thus helping you grow better. It helps you have personalized conversations at scale with prospects. Read Drift Reviews
Starting Price: Available on Request
Recent Review
"Great experience in terms of features available" - Shravan Tomar
| Pros | Cons |
|---|---|
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Its customizable & intergace |
No, in my view. They can work on customer support & user interface. |
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Their User friendly Platform, always helpful customer support and easy to design playbooks. |
Pricing can be in the more affordable range. Also, integrations should also include Zoho CRM. |
Kenyt.AI is a leading Enterprise AI-Assistants platform helping organizations improve customer engagement, and employee engagement using AI chatbots. Accelerate your Marketing, Sales and Support with Kenyt Enterprise AI Assistants. Read Kenyt AI Assistant Reviews
Starting Price: Starting Price: $29 Per Month
Recent Review
"Awesome Experience with AI Driven Chatbots" - Nityam Academy
| Pros | Cons |
|---|---|
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Creating a basic conversational flow is very easy and fast and we got good feedbacks from our end users as well while deploying very friendly and easy to use interface AI Chatbots . |
A bit concern with the pricing part or else all is great and the interface is very user friendly and easy to deploy with many features and customized installations. |
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It' seamless automated conversational flow and the customer support team. |
We can improve on the live chat feature. Where we can attach the files, links, images/video file. |
Contenders | 2023
Respond Flow is the first business text automation software that allows two-way text and call from a 10-digit number you own. It gives the power back to the user by allowing them to be in control of their own number. You own the number - We provide the interface. Read Respond Flow Reviews
Starting Price: Starting Price: $45 Per Month
Recent Review
"Helped us bring our leads back from the dead" - Miles Purcell
| Pros | Cons |
|---|---|
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Was super easy to set up and helped us no longer having to cold call. Once a lead comes in, they get a text right away and that's it. We have been able to be so much more efficient. |
Was kind of wonky in the start, but they listened to our comments and its so much better now. |
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This software saves me so much time. It has allowed me to have personal, ongoing two-way communication with my existing and prospective customers. |
Notifications could be better. The web app does not make a sound. Also, wish there was an app for my phone. |
Category Champions | 2023
Exceed.ai platform enables marketing and sales teams to scale and drive more pipeline from email and website visitors. Exceed AI Assistant works 24/7/365 alongside humans to ensures every lead is followed up with, nurtured, and qualified using two-way conversations. Read Exceed AI Reviews
Starting Price: Available on Request
Recent Review
"Extend your marketing automation with AI SDRs" - Heather
| Pros | Cons |
|---|---|
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Allows us to have conversations as with leads to qualify and nurture without hiring mode rep |
Could add more reports since Exceed has very insightful data they collect (on the roadmap they say :-) ) |
High Performer | 2023
Active Campaign combines all aspects of email marketing into a single & easy to use platform. Seamlessly create beautiful & engaging emails, send them to your segmented subscribers, and see what interactions & reactions occur in real time! Email marketing remains one of the best marketing options for positive returns on your investment. Read Active Campaign Reviews
Starting Price: Starting Price: $9 Per Month
Recent Review
"Active Campaign Enhances Email Marketing " - Elias Muiruri
| Pros | Cons |
|---|---|
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The user-friendliness and intuitiveness of this software are two amazing features I find attractive about it. I also love how Active Campaign has a user-friendly customer support team. |
Active Campaign is so reliable. It work very well for us. It has improved our email marketing drastically. |
Emergents | 2023
LiveWorld is a conversational marketing tool which helps you convert more traffic into qualified deals. It helps in better Facebook Messaging, Chatbot Management, and so on. Learn more about LiveWorld
Starting Price: Available on Request
Emergents | 2023
Verloop provides a platform for personalized conversation with lead. It helps in one-to-many conversation. It helps in creating an impact on leads, converting them into customers. Learn more about Verloop
Starting Price: Available on Request
Category Champions | 2023
Software by Automat Technologies, Inc
Automat Conversational Marketing is a cloud-based platform. It provides your team with the power to communicate with your leads and customers more passionately and personalized. Learn more about Automat
Starting Price: Available on Request
Emergents | 2023
iAdvize helps to make your conversations more dynamic making a better impression on leads, helping you in sales. It helps in a live chat with many at a time. It creates easy to use chatbots easily. Learn more about iAdvize
Starting Price: Available on Request
Category Champions | 2023
Six & Flow helps you manage your conversations with powerful bot technology to make it more impactful. It helps you create chat-bots which provide a human touch to your conversation. Learn more about Six & Flow
Starting Price: Starting Price: $8880 Per Month
Emergents | 2023
MobileMonkey is a Facebook Messenger Marketing Platform which helps you automate your conversions, provide better customer support, and much more. It is used by more than 1.3 billion satisfied users. Learn more about MobileMonkey
Starting Price: Available on Request
Emergents | 2023
Bitesize helps you to send any number of SMS easily and fastly. Just a few clicks and your SMS will be sent to thousands of customers. It is used by Forbes, Inc., Crushbase, etc. Learn more about Bitesize
Starting Price: Available on Request
Emergents | 2023
Conversica helps you take your business to unmatched heights by providing conversational marketing tools. It opens us opportunities for personalized human-like two-way conversation. Learn more about Conversica
Starting Price: Starting Price: $2999 Per Month
Emergents | 2023
Saleswhale is a conversation-centric AI-powered software which helps in converting leads into qualified opportunities. It is one of the leading brands is used by many across the world. Learn more about Saleswhale
Starting Price: Available on Request
Contenders | 2023
Whisbi helps in fostering conversations related to sales and marketing. It provides you the opportunity to use live video-chat, chatbots and much more to convert potential leads into real customers. Learn more about Whisbi
Starting Price: Available on Request
Emergents | 2023
Optimize microconversions to boost conversion rate
Chatlets leverage conversational interfaces and interactive forms and combine first-party and third-party data to boost and personalize micro conversions, the smaller steps consumers take like watching a video or signing up for a newsletter that ultimately result in macro-conversions like purchase. Learn more about Chatlets
Starting Price: Available on Request
Emergents | 2023
Only Meaningful Interactions
Giosg Conversion Marketing is a fully featured Conversational Marketing Software designed to serve Agencies, SMEs. Giosg Conversion Marketing provides end-to-end solutions designed for Web App. This online Conversational Marketing system offers Chatbot, Human Handover, Product Recommendations at one place. Learn more about Giosg Conversational Marketing
Starting Price: Available on Request
Recent Review
Until 31st Mar 2023
All About Conversational Marketing Software
Marketing is an important domain of any business as sales. While traditional marketing deals with one-way communication, conversational marketing is two-way communication between the company and the customer. Conversational marketing is a one-to-one approach to marketing wherein the companies interact with their customers to learn about them, know their buying behavior, create strategies around and shorten their sales cycle by knowing the exact requirement.
Conversation marketing is unlike traditional marketing and focuses on target messaging and AI- smart chatbots system to interact with the customers and engage them in real time. Conversational marketing is such software that deals with interacting with customers.
The software is implemented at the organization's end and is a user-friendly platform. Conversation marketing software is also known as messenger marketing software which helps engage potential customers with personalized on to one conversations and suggests specific products and services of interest. Using the AI software inbuilt with conversational software the potential customers and the leads can be diverted to the website and further communication can be done based on the study of their social search, buying behavior, buying history, income range, etc.
The chatbots help the sales team in the conversion of the leads effectively as they consider the facts pre-loaded and respond in a formal manner while scanning and recommending all the other available options. This not only cut down the cost of hiring and assigning a team of full-time employees for the task but also helps boost sales with timely responses and smart conversation. Conversational marketing software implemented and used properly can generate a large number of valuable and qualified leads provide in-depth analysis through the insights provided, such as customer preferences, income range, and demographics, and accelerate the sales cycle.
How Conversational Marketing Works?
While everyone is talking about conversational marketing software it needs to know how this software actually works. Focusing on major functions, conversational marketing software can be divided into three parts:
- Capturing Leads - The first component is converting the captured leads into customers. Conversational Marketing is an incredibly powerful tool if you’re seeking to convert potential buyers. Conversational Marketing Software makes the process of communication easier. It communicates with the customer on behalf of the company, recommends the products/services available, and diverts them to the online or the physical store with all the possible links and information available. And all this in a fraction of a second! Hence, it’s an AI of the organization that takes care of all your platforms and makes them customer oriented.
- Qualifying Leads - The traditional marketing process focused on waiting for the customer to visit the platform, tracking them down through the backend, creating the list out of their browsing history, and then communicating with them through a long chain of emails and calls. The conversational marketing software is a smart AI that analyses the customer through his browsing history and chats on behalf of the organization. It asks them the questions necessary to qualify as a potential customer and transfers the lead to the sales representative. This makes capturing data and qualifying leads easier than traditional marketing tactics.
- Sales through Conversational Marketing - One of the most appreciated features of conversational marketing software is one-to-one conversation and its ability to generate sales by using smart AI bots. A potential customer raising query about the product or delivery can be attended to by the chat messenger. The software messenger scans through the data and updates the current status of the product. The more specific questions can be answered by the representatives assigned. The entire process is flawless and hence makes customer will more likely to visit the channel again
Key Features of Conversational Marketing Software
Conversational marketing software, regardless of the medium helps the business by answering people's questions, listening and responding to the feedback of people, and uncovering the ways to help the customer while expanding the horizon of your business. The key features of conversational marketing software are:
- Assisting in the creation of a platform where intelligent messaging can engage visitors on one or more channels.
- Providing conversational marketing software tools to create a personalized experience for every user within conversations.
- Sorting and analyzing the potential buyers and directing them to the sales representatives for further meetings or conversations. On successful conversion, it could also help in transferring the customer to the online or physical store.
- Tracking customers’ search history and products explored and making a smart decision on the buying behavior. This recorded data can be used by sales representatives for further communication with the customer.
The Benefit of Conversational Marketing Software
Conversational Marketing software not only helps track the data and generate leads but also has many other benefits. The curated list of conversational marketing software is as follows:
- Conversational Marketing Software doesn’t have any additional system requirements and can be implanted alongside existing marketing campaigns and funnels. This adds extra value to the existing system and helps generate more leads.
- Conversational Marketing Software Tools shorten the sales cycle. With quick, timely, and instant responses to customers, conversational marketing software makes the shopping experience personalized for the customer.
- Generating more leads and analyzing the data. The conversational marketing software not only tracks down and records the buying behavior of the customer but also analyses the recorded data and generates a report for the sales representatives to take follow-ups.
- Cuts down the cost of the manual task. Conversational Marketing Software cuts down the cost involved in appointing a team of individuals focusing on a conversation with the audience and also the team of individuals observing the customer buying behavior and generating a report. The software makes the process quick and easy for the company.
With all the listed features and benefits, it is highly preferable to opt for conversational marketing software as it is the most convenient way to capture new leads for the business. It not only helps grow the sales pipeline and shorten the sales cycle but also helps learn more about the potential customers. Implementing conversational marketing software tools gives the business a competitive edge and is a necessity to compete as customer seeks quick and exact response to their queries.