Best Customer Communications Management Software in 2023

With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and doesn't cost you a fortune. Part of Zoho's 45+strong suite of business software. Read Zoho Desk Reviews

If you are looking for software to revolutionize your small business communication Thryv is the right choice for you. It helps you to manage customer and contacts sending them fast text messages and Emails. Read Thryv Reviews

BombBomb is a fully featured Email Marketing Software designed to serve Enterprises, SMEs. BombBomb provides end-to-end solutions designed for Macintosh. This online Email Marketing system offers Template Management, Video Streaming, CAN SPAM Compliance, Subscriber Management, Drip Campaigns at one place. Read BombBomb Reviews

Help Scout is a web based help desk composed for a great customer experience. It creates multiple mailboxes for each shared email address so you can work seamlessly across departments, or manage several products Read Help Scout Reviews

HubSpot Client Management Software helps to business to keep the complete eye on each and every leads and touch point with those leads to track the lead status. Hubspot lead scoring system helps sales team reduce the time and efforts in filtering out the bulk lead. Read Hubspot CRM Reviews

The Next Generation Pharma CRM for Indian Pharmaceutical companies with customer centricity at the core. Trail is India's only Pharma CRM with intelligent capabilities like Smart Tour Plan, Smart CLM, Primary and Secondary Sales automation and truly innovation driven Sales Force Effectiveness & Automation system combined. Read Trail Pharma CRM Reviews

We at Tranquil CRM recognize that the business process is unique for every industry, as are the needs involved in achieving sales success. That's why we developed CRM Software an end to end sales, marketing, and support solution that are adaptable and adjustable. Read Tranquil CRM Reviews

Kommo is a cloud-based sales management solution for small business. It automates your pipeline, interacting with leads at the right time with the right message—that way, leads are nice and warm when your sales reps get them. Read Kommo Reviews

SLGT - CRM providing technical advancements to engage with your customers and managing the relationship with potential and Future Customers. SLGT - Sales and Leads Generation Tools assisting to bring leads to improve sales productivity. Read SLGT - CRM Reviews

Ecrion is a fully featured Document Management Software designed to serve Enterprises, SMEs. Ecrion provides end-to-end solutions designed for Windows. This online Document Management system offers Dynamic content, Multi-Channel Communication, Document Assembly, Document Retention, Collaboration Tools at one place. Learn more about Ecrion

Userlike is a Software-as-a-Service customer messaging platform that allows your business to provide real-time communication on your website and messaging apps like WhatsApp. Learn more about Userlike

Preferred Patron Loyalty Software is a special design for small, medium and large loyalty management software with features such as gift card system, CRM, membership portal, referral tracking, loyalty card system and etc. It has offered by four editions like as bronze, silver, gold and platinum according to the different budget of businesses. Learn more about Preferred Patron Loyalty

If you are looking to serve your visitors in an advanced manner to augment your sales figures, JivoChat is what you need the most. This open source live chat software helps you strengthen your customer relationship & empower your customer support. Learn more about JivoChat

Moxtra is a fully featured Collaboration Software designed to serve Agencies, Startups. Moxtra provides end-to-end solutions designed for Macintosh. This online Collaboration system offers Task Management, Knowledge Management, Content Management, Document Management, Video Conferencing at one place. Learn more about Moxtra

LiveVox is a widely-used and most-trusted contact management software. It helps you provide unmatched and exclusive customer experience to each customer, control multi-channel consent management, and so on. Learn more about LiveVox

Nexmo is leading call tracking software that can help you ensure the high productivity of your employees by tracking their activities. You can track SMS and voice conversation, check the browser history and even block certain sites as well. Learn more about Nexmo

Blinger.io offers all popular messengers in the mix along with e-mail and live chat to facilitate customer support and sales experience for companies. Sort your operators into groups based on keywords, set up autoresponders. Learn more about Blinger.io

Napersoft CCM is a fully featured Document Management Software designed to serve Agencies, Enterprises. Napersoft CCM provides end-to-end solutions designed for Windows. This online Document Management system offers Document Assembly, Electronic Signature, Template Management, Document Archiving, Batch Communications at one place. Learn more about Napersoft CCM

ActiveDocs Opus is a powerful tool which generates custom, error-free documents fastly for big organizations. It provides a modular approach to your documents. It has got a server or cloud options.  Learn more about ActiveDocs Opus

Airy Messenger is a fully featured Live Chat Software designed to serve SMEs, Agencies. Airy Messenger provides end-to-end solutions designed for Web App. This online Live Chat system offers Canned Responses, Customizable Branding, Proactive Chat, Third Party Integration, Transfers/Routing at one place. Learn more about Airy Messenger