Find the Best Customer Database Software
Best customer database software includes Olark, Zendesk, Really Simple Systems CRM, Hubspot CRM, and insightly CRM. This customer data management software allows for storing data and details about any communication or client you have had business with.
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List of 20 Best Customer Database Software
Olark is the most beautiful and effective live chat software to talk to your customers for sales and support. And we make it super easy for you! Solve customer problems before they have a chance to click away. Read Olark Reviews
Starting Price: Starting Price: $17 Agent/Month
Recent Review
"Easyness of Olark" - Naveen Pabreja
Category Champions | 2023
HubSpot Client Management Software helps to business to keep the complete eye on each and every leads and touch point with those leads to track the lead status. Hubspot lead scoring system helps sales team reduce the time and efforts in filtering out the bulk lead. Read Hubspot CRM Reviews
Starting Price: Starting Price: $45 Per Month
Recent Review
"HubSpot CRM review" - Val R
Pros | Cons |
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Easy navigation, Transparency, No hassels in data addition. Remarks added by anyone can be viewed by anybody in a sales heirarchy |
Faced only once con - lead source details had to be entered twice to register, despite adding the same at initial level |
Automation and integration made easy |
need to fasten their customer response |
Category Champions | 2023
Bitrix24 is one of the best CRM software which provides a platform to organize and track interaction with potential or existing clients, partners, agents and other contacts. It is a collaboration platform that's perfect for CRM. It has over 30 tools that will help your business grow and enjoy the work in a team. Read Bitrix24 Reviews
Starting Price: Starting Price: Available on Request
Recent Review
"TOP 1 CRM Software- Bitrix 24" - evez
Pros | Cons |
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The most impressive features of Bitrix 24 are tasks, workgroups and, most importantly, the CRM system. The program is easy to use on computers. This program gives a positive direction to any company. |
A missing feature in Bitrix 24 is the employee tracking section. Business owners need tracking programs to increase their trust in their employees. If the tracking function is added to this program, it will become the number one program in the CRM sector |
Its long lasting Feature list |
User Interface is quite complicated |
Contenders | 2023
Zendesk builds software for better customer relationships. People interact with businesses every day across multiple channels like email, phone, live chat, and social media. Zendesk brings all this together in one beautifully simple help desk software platform, enabling you to create more meaningful and productive relationships with your customers. Read Zendesk Reviews
Starting Price: Starting Price: $5 Agent/ Month
Recent Review
"Zendesk review" - Lokendra
Pros | Cons |
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It's fast than other. Low latency |
Creating view option should be enhanced |
The best thing about Zendesk is that being a cloud platform, its implementation and customization was very fast. It also offers us the possibility of receiving incidents from our clients from a web page or from an email. |
The knowledge base that can be built with the history of the incidents is not the most optimal, I think that at this point there is an opportunity for significant improvement. |
Category Champions | 2023
Flowlu is an easy-to-use all-in-one business management platform for effective team collaboration. Best for: small and medium-sized businesses of creative, consulting, construction, marketing, IT industries. Read Flowlu Reviews
Starting Price: Available on Request
Recent Review
"Powerful Agile project and issue tracker" - Irene Davines
Pros | Cons |
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I'm so happy that Flowlu constantly upgrade and add new features, especially for the Agile module! Happy to see that your favorite software grows bigger. |
I'd love to see more videos about Agile module on your Youtube channel. Both guidelines and tips&tricks |
It has all the features that every business need. |
Sometimes the support team responds too slow, but it's ok. |
Emergents | 2023
A smart CRM that provides you with contact management, marketing automation, web analytics, telephony, newsletter management, 2-way emails, real time activity alerts, third-party integrations, and much more. Read AgileCRM Reviews
Starting Price: Available on Request
Recent Review
"Good CRM Software and best of customer service." - Ruslan Kostikov
Contenders | 2023
Really Simple Systems cloud CRM is specifically designed for small and mid-sized businesses operating B2B. It's easy to set up and use, so you'll be up and running in minutes. You'll find a wealth of support resources and our customer support if completely free. Read Really Simple CRM Reviews
Starting Price: Starting Price: $25 User/Month
Recent Review
"Great and simple CRM system" - Rachael Stainsby
Pros | Cons |
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Easy to use and personalise. |
None |
I have used many CRM's in my time - this one is really quick to use and train new staff to use. Does everything I need to track leads, clients and opportunities. |
None really |
Contenders | 2023
The Next Generation Pharma CRM for Indian Pharmaceutical companies with customer centricity at the core. Trail is India's only Pharma CRM with intelligent capabilities like Smart Tour Plan, Smart CLM, Primary and Secondary Sales automation and truly innovation driven Sales Force Effectiveness & Automation system combined. Read Trail Pharma CRM Reviews
Starting Price: Available on Request
Recent Review
"Nice software which excels business" - V Yuvaraj
Pros | Cons |
---|---|
All in one |
Nill |
High Performer | 2023
CRM Software Solution for All Types of Business
Insightly as a simple to use yet powerful CRM system for small business. With integrations to Google Apps, Office 365, MailChimp, and major social media sites; great mobile apps for tablets and smart phones; and easy access to a REST API for custom integration, Insightly is the leading small business CRM. Read Insightly CRM Reviews
Starting Price: Available on Request
Recent Review
"A comprehensive CRM solution" - Mir Nayeem Ul Haq
Pros | Cons |
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There are many things I found impressive about Insightly CRM, but some of the standouts include its ease of use, flexibility, and robust integration capabilities. The platform has helped my team to streamline sales process and better manage customer relationships. It is a great value for the price, and I have been very pleased with the results. |
If I had to nitpick, I would say that the interface could be a bit more user-friendly. There is a lot of functionality packed into the platform, and it can be overwhelming for users or new team members, who are not familiar with CRM software. However, this is a minor issue and does not impact the overall usefulness of the platform. |
Contenders | 2023
Accelo is a cloud-based customer database software that manages all your client work at one place, making business lucrative and effortless. It allows connecting all moving part of your business at one unified platform. Accelo includes Sales, Projects, Service, and Retainers to manage your entire business, from prospect to close and everything in between Read Accelo Reviews
Starting Price: Starting Price: $39 User / Month (Yearly Plan)
Recent Review
"It is undoubtedly a great software which is able to keep track of our hours and projects in the best possible manner." - Georgina Flores
Pros | Cons |
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It is a great tool and we would like to recommend it to others. |
We found that the ticket system is not that very good. It sometimes gets lost which proves to be a drawback for this software. |
If you have Accelo installed in your organization, you need to worry about the productivity as it will help you to take it to another level. The software is highly innovative and comes with an app support. |
The app needs it be little more feature rich |
High Performer | 2023
Creatio is the global supplier of no-code platform for industry workflows automation and CRM. Creatio’s customers enjoy the freedom to own their automation. Freedom is provided through unlimited customization, the ability to build apps without a line of code and a universe of ready-to-use templates and connectors. Read Creatio Reviews
Starting Price: Available on Request
Recent Review
"Good software for customer support" - Viral Virani
Contenders | 2023
Fusioo is a fully featured Project Management Software designed to serve SMEs, Startups. Fusioo provides end-to-end solutions designed for Windows. This online Project Management system offers Idea Management, Client Portal, Kanban Board at one place. Read Fusioo Reviews
Starting Price: Available on Request
Recent Review
"Fusioo review" - Kairen Bader
Pros | Cons |
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Ease of use, robust permission system, great flexibility, built-in collaboration options (separate chat on each item), activity logs for everything. |
As a manager of a team of 15 people, I would like to see more options in the activity screens, search, filter etc. |
Category Champions | 2023
Airtable is the solution for CRM to manage all-in-one with powerful features. It suits for such business like entertained, restaurant and hotels. It is very accurate and flexible software that delete all the duplication itself and integration with social media for secure communication. Read Airtable Reviews
Starting Price: Available on Request
Recent Review
"eased my professional work" - nikhil sachan
Pros | Cons |
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very precise to use and easy to customize according to your needs. |
customization of date should be more improved as sorting dates some times tough |
Emergents | 2023
Reflect CRM Software enables businesses to easily track customer relationship information, interactions, notes, tasks and events. Contact management helps businesses know their customers better and build stronger relationships with clients. Read Reflect CRM Reviews
Starting Price: Available on Request
Recent Review
"It is very user friendly" - Kiran Panara
Contenders | 2023
Custom Loyalty CRM to Increase Retention Rate
Advanced Loyalty CRM will attract more customer and get better business bottom line. Moreover, it can improve the customer retention rate and decrease customer management cost. Read BlueApple Loyalty CRM Reviews
Starting Price: Available on Request
Recent Review
"All in one CRM with Loyalty" - Shripriya Choubey
Pros | Cons |
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The Loyalty CRM software that helps grow your sales. It has inbuilt smart features which reduce the manual tasks with automated workflow. Hence, it reduces the time, increase productivity and improves engagement with customers. |
I have an suggestion to add social media channels links like Facebook, Twitter, Instagram, Pinterest & You Tube because at present these have become very trendy. |
Contenders | 2023
Maximizer CRM is easy to deploy and inexpensive to maintain, yet powerful enough to meet the changing needs of your growing business. Simply Successful CRM - Powerful CRM to create business clarity, help you make better decisions and build stronger customer relationships. Read Maximizer CRM Reviews
Starting Price: Starting Price: $29 User/Month/Billed Monthly
Emergents | 2023
With Tabidoo it is really easy to organize your data. You can create simple apps, share the app with your colleagues and set the required and very detailed permissions. Also there are predefined apps as Task and Project Management, CMDB, Fleet evidence, Helpdesk etc. Learn more about Tabidoo
Starting Price: Available on Request
Emergents | 2023
Protect your customer database, put access control, share the data with security and get 360 views of data distribution by using People.ai. It helps you recognize customer engagement opportunities with a minimum of efforts. Learn more about People.ai
Starting Price: Available on Request
Emergents | 2023
With inCust, mass businesses get the wide choice of instruments that help to increase the efficiency of interactions with customers for B2B, B2C, B2B2C, B2G, and B2E businesses. Learn more about inCust
Starting Price: Starting Price: $15 Per Month
Emergents | 2023
Cloutos is a fully featured CRM Software designed to serve Enterprises, Startups. Cloutos provides end-to-end solutions designed for Web App. This online CRM system offers Task Management, Mobile Access, Internal Chat Integration at one place. Learn more about Cloutos
Starting Price: Available on Request
Until 31st Mar 2023