Best Customer Retention Software for Businesses in 2023
Best customer retention software are Zendesk, Olark, Qualtrics, and BlueVein, using which you can plan different strategies and work on retaining more customers for the business.
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List of 20 Best Customer Retention Software
Olark is the most beautiful and effective live chat software to talk to your customers for sales and support. And we make it super easy for you! Solve customer problems before they have a chance to click away. Read Olark Reviews
Starting Price: Starting Price: $17 Agent/Month
Recent Review
"Easyness of Olark" - Naveen Pabreja
Contenders | 2023
Retainful is a fully featured Customer Retention Software designed to serve Agencies, Enterprises. Retainful provides end-to-end solutions. This online Customer Retention System offers Email Editor, Analytics & Insights, Referral, Abandoned Cart Recovery at one place. Read Retainful Reviews
Starting Price: Available on Request
Recent Review
"All in one abandoned cart tool" - Shree Gowtham
Category Champions | 2023
HubSpot Client Management Software helps to business to keep the complete eye on each and every leads and touch point with those leads to track the lead status. Hubspot lead scoring system helps sales team reduce the time and efforts in filtering out the bulk lead. Read Hubspot CRM Reviews
Starting Price: Starting Price: $45 Per Month
Recent Review
"HubSpot CRM review" - Val R
| Pros | Cons |
|---|---|
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Easy navigation, Transparency, No hassels in data addition. Remarks added by anyone can be viewed by anybody in a sales heirarchy |
Faced only once con - lead source details had to be entered twice to register, despite adding the same at initial level |
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Automation and integration made easy |
need to fasten their customer response |
Category Champions | 2023
Zendesk builds software for better customer relationships. People interact with businesses every day across multiple channels like email, phone, live chat, and social media. Zendesk brings all this together in one beautifully simple help desk software platform, enabling you to create more meaningful and productive relationships with your customers. Read Zendesk Reviews
Starting Price: Starting Price: $5 Agent/ Month
Recent Review
"Zendesk review" - Lokendra
| Pros | Cons |
|---|---|
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It's fast than other. Low latency |
Creating view option should be enhanced |
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The best thing about Zendesk is that being a cloud platform, its implementation and customization was very fast. It also offers us the possibility of receiving incidents from our clients from a web page or from an email. |
The knowledge base that can be built with the history of the incidents is not the most optimal, I think that at this point there is an opportunity for significant improvement. |
Churn360 is a data-driven AI customer success platform that helps SaaS businesses reduce churn and increase the lifetime value of customers. Churn360 provides a central portal for daily tasks for your CSMs to integrate with all the supported third party software. Read Churn360 Reviews
Starting Price: Starting Price: $99 User/Month
Recent Review
"Address all customer needs and gaps" - Tiny Tom
| Pros | Cons |
|---|---|
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I loved how easy it was for me to get all the information about an account. 360 view of accounts give you everythjing including engagemnts, notes etc |
Since the product is new i have faced some teething issues with the product. Development team at Churn 360 was very impressive in taking the feedback and helping out. |
Contenders | 2023
loyaltygator is a one of the best of Web-based Customer Loyalty Software for the loyalty program, gift cards system, and employee loyalty program. Every attention is taken to ensure data is secure without interrupted accessing to the server and easy to connecting your businesses in the Loyalty Gator Software. Read loyaltygator Reviews
Starting Price: Starting Price: $88 Per Month
Recent Review
"Well robust Customer Loyalty Software for all business types." - Kartik Goel
| Pros | Cons |
|---|---|
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my business is spread across the globe. Previously I was using a software to manage the discounts and member portals but want very satisfied with it. A friend of mine recommended me to use web solution as it provides Loyatly card system. The entire soluti |
Very efficient web solution without any negavite point |
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CViewSurvey: Survey App is an Online & Offline Survey app. This Survey App is SaaS Based Available for Android, IOS, and the Web. Create Survey Anytime Anywhere. Read CViewSurvey Reviews
Starting Price: Available on Request
Recent Review
"cviewsurvey is best survey app with " - Shubham Kumar
| Pros | Cons |
|---|---|
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Cviewsurvey helps a non-technical user or common man to create a survey in a professional manner, and share the same across. Data & results can be collected. |
It is not that intuitive, they should add some colors to make it interesting. |
Contenders | 2023
With the help of Qualtrics, you can easily optimize your customer metrics, identify at-risk and vulnerable customers and take remedial actions instantly. The constructive net promoter score software monitors the product improvement and measures the customer feedback. Learn more about Qualtrics
Starting Price: Available on Request
Emergents | 2023
Customer Loyalty Solutions
Annex Cloud's Customer Loyalty program is enhanced with Social Commerce solutions that work together to engage, delight, and reward customers. Learn more about Annex Cloud Customer Loyalty
Starting Price: Available on Request
Emergents | 2023
TOTANGO customer engagement is catching customer experienced at every integration and can make it all the differential feedback. Totango system is as success platform to help recurring revenue businesses. Many reputed companies trusted on Totango for customer engagement. Learn more about Totango
Starting Price: Available on Request
High Performer | 2023
Questback Feedback Platform is a fully featured Performance Management Software designed to serve Enterprises, Startups. Questback Feedback Platform provides end-to-end solutions designed for Windows. This online Performance Management system offers 360 Degree Feedback, On-going Performance Tracking, Supports External Reviewers, Individual Reports, Customizable Questions at one place. Learn more about Questback
Starting Price: Available on Request
Emergents | 2023
Brightback is a well-rounded customer management software. It helps you retain and get the customers back who are planning to leave your product. It also provides insights on the customer experience indicating the reason for leaving or staying back. Learn more about Brightback
Starting Price: Available on Request
Category Champions | 2023
Software by PayPro Global, Inc
PayPro offers the best shopping experience to your customers with its advanced payment processing system. It lets you provide your customers with secure transactions, versatility, and user-friendly environment. The main goal of this software is to maintain customer satisfaction and online reputation for you. Learn more about PayPro Global
Starting Price: Available on Request
Emergents | 2023
Antavo Loyalty Software is a fully featured Customer Loyalty Management Software designed to serve Startups, Enterprises. Antavo Loyalty Software provides end-to-end solutions designed for Windows. This online Customer Loyalty Management system offers Discount Management, Membership Management, Gift Card System, Loyalty Card System, No-Card Loyalty System at one place. Learn more about Antavo
Starting Price: Available on Request
Emergents | 2023
Voucherify is an API-first, cloud-based promotion and loyalty management software. Voucherify supports omni-channel promotion distribution and detailed tracking and analytics. Learn more about Voucherify
Starting Price: Starting Price: $169 Monthly License
Emergents | 2023
CityGro offers pre-set templates for email marketing, SMS, campaigns, and surveys and helps you gain an insight into your customers’ thought process. By the use of this customer retention software, you can make customer-business relations strong than ever. Learn more about CityGro
Starting Price: Available on Request
Emergents | 2023
Initiate feedback & surveys across channels & languages as soon as customers have an offline/online interaction with your brand’s touchpoints. Measure customer interactions, resolve issues and take necessary action via real-time data visibility on role-based dashboards. Learn more about LitmusWorld for CX
Starting Price: Starting Price: $0.01 Projects/Month
Emergents | 2023
AI Powered customer insights technology that deliv
Touchpoint Ipiphany helps you read & analyse large volumes of open ended (unstructured) digital feedback text & CRM data in minutes. Uncover & draw valuable insights into factors influencing changes in your brand or product perception. Learn more about Ipiphany
Starting Price: Available on Request
Emergents | 2023
LabiDesk - Customer Support Software to Assist, En
LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers. Learn more about LabiDesk
Starting Price: Starting Price: $150 Per Month
Emergents | 2023
Gravy is a fully featured Recurring Billing Software designed to serve SMEs, Enterprises. Gravy provides end-to-end solutions designed for Windows. This online Recurring Billing system offers at one place. Learn more about Gravy
Starting Price: Available on Request
Recent Review
Until 31st Mar 2023
