Best Customer Satisfaction Software for Your Business in 2023

Best customer satisfaction software is zonka feedback, cloudtalk, surveylegend, live chat, zendesk, and others available for your business. It aids in determining how demands are developed and provided in accordance with consumer expectations.

Live Agent1
Live Agent2
Live Agent3
Get Free Demo

Connect With Your Personal Advisor

List of 20 Best Customer Satisfaction Software

Showing 1 - 20 of 25 products

Emergents | 2023

#1

Tidio Chat is the web-based Live-chat platform. Included the with emails, Facebook Messanger and website chat widgets for enabling agents to deal with clients. With the help of Tidio users able to customize the select chat widgets, sidebars and chat pages. Read Tidio Reviews

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"perfect tool" - Bahati Asher Faith

Category Champions | 2023

#2

CloudTalk is a fully featured Call Center Software designed to serve Agencies, SMEs. This online Call Center offers Queue Management, Call Recording, Contact Management, VoIP at one place. Read CloudTalk Reviews

Starting Price: Starting Price: $25 User/Month/Billed Annually

Mobile App
API
Most Reviewed

Emergents | 2023

#3

SurveyLegend enables you to create gorgeous mobile-ready surveys & forms on your tablet or computer. Share your survey with a click and view results instantly in real-time. SurveyLegend is the next generation of online surveys - engaging, platform-independent, beautiful, and free. Read SurveyLegend Reviews

Starting Price: Available on Request

Mobile App
API
Free Trial

Recent Review

"Great Usability with a fun twist " - Linh Nguyen

Contenders | 2023

#4

Zendesk builds software for better customer relationships. People interact with businesses every day across multiple channels like email, phone, live chat, and social media. Zendesk brings all this together in one beautifully simple help desk software platform, enabling you to create more meaningful and productive relationships with your customers.  Read Zendesk Reviews

Starting Price: Starting Price: $5 Agent/ Month

Mobile App
API
Free Trial

Recent Review

"Zendesk review" - Lokendra

Contenders | 2023

#5

LiveChat is a live chat software with help desk and online ticketing system features. Over 36,000 companies worldwide use LiveChat to communicate with customers on their websites to provide amazing customer support, increase conversions and online sales. Read LiveChat Reviews

Starting Price: Starting Price: $20 Per Agent/Month

Mobile App
API
Free Trial

Recent Review

"The perfect help desk solution." - Rebecca Elugbaju

Emergents | 2023

#6

Create your own data capture kiosk app for iPads or Android tablets without the need for an internet connection. Read QuickTapSurvey Reviews

Starting Price: Starting Price: $19 User/ Month

Mobile App
API
Free Trial

Recent Review

"Very easy, affordable and quick solution for huge amount of data." - Anand Khurana

Contenders | 2023

#7

SurveyLab is a professional survey software and questionnaire tool. System supports Customer Experience Management, Market Research, HR and Digital Surveys. It is used every day by over 85.000 companies and individuals around the world. Read SurveyLab Reviews

Starting Price: Starting Price: $25 Per Month

Mobile App
API
Free Trial

Recent Review

"Best survey software" - Kuba

Category Champions | 2023

#8

Wix Answers is the industry’s first cloud-based customer support solution that consolidates all support channels under the same platform so any business can deliver quality customer support, increase agent efficiency and boost customer satisfaction. Read WixAnswers.com Reviews

Starting Price: Starting Price: $24 Per Month

Free Trial
#9

CViewSurvey: Survey App is an Online & Offline Survey app. This Survey App is SaaS Based Available for Android, IOS, and the Web. Create Survey Anytime Anywhere. Read CViewSurvey Reviews

Starting Price: Available on Request

Recent Review

"cviewsurvey is best survey app with " - Shubham Kumar

#10

Churn360 is a data-driven AI customer success platform that helps SaaS businesses reduce churn and increase the lifetime value of customers. Churn360 provides a central portal for daily tasks for your CSMs to integrate with all the supported third party software. Read Churn360 Reviews

Starting Price: Starting Price: $99 User/Month

Mobile App

Recent Review

"Address all customer needs and gaps" - Tiny Tom

Emergents | 2023

#11

Zonka Feedback and Survey app is a revolutionary, out-of-the-box way of collecting customer feedback and taking surveys on tablets, iPads, mobile phones, touchscreen kiosks and the web. Works offline without the Internet. Read Zonka Feedback Reviews

Starting Price: Starting Price: $29 Per Month

Mobile App
API
Free Trial

High Performer | 2023

#12

Suvicate is the smart solution for the customer feedback. Having integration of powerful CRM and marketing automation platforms like Google, Pipedrive etc. which are giving the best opportunities to get all data on a single sheet. Also having features for improving the performance of sales and marketing. Learn more about Survicate Customer Feedback

Starting Price: Available on Request

Mobile App
API
Free Trial

Emergents | 2023

#13

Custify’s Customer Success Platform engineered for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Customer Success Managers always reach out proactively and efficiently. Learn more about Custify

Starting Price: Starting Price: $899 Up to 3 Seats / Users

Mobile App
API

Emergents | 2023

#14

Userlike is a Software-as-a-Service customer messaging platform that allows your business to provide real-time communication on your website and messaging apps like WhatsApp. Learn more about Userlike

Starting Price: Available on Request

Mobile App
API
Free Trial

Emergents | 2023

#15

Track the quality of your customer service with Nicereply an all-in-one customer satisfaction survey tool. Get more feedback from your customers with personalized CSAT, NPS and CES 2.0 surveys. Learn more about Nicereply

Starting Price: Starting Price: $39 Per Month

Mobile App
API
Free Trial

Emergents | 2023

#16

Understanding your customers starts now, meet Feedier - the next generation marketing tool! Brand unique and enjoyable surveys and get real feedback. Feedier is an online marketing platform that lets you set up online surveys and gather real feedback for your business. Learn more about Feedier

Starting Price: Available on Request

Mobile App
API
Free Trial

Emergents | 2023

#17

123FormBuilder is a fully featured Form Automation Software designed to serve SMEs, Enterprises. 123FormBuilder provides end-to-end solutions designed for Windows. This online Form Automation system offers Approval Process Control, Event Calendar, 360 Degree Feedback, Offline Response Collection, Survey Management at one place. Learn more about 123FormBuilder

Starting Price: Available on Request

Mobile App
API

High Performer | 2023

#18

With simple terminology, SmartSurvey will help you to get the real-time feedback of your customers. Create customer specific surveys, launch them on multiple platforms and get the accurate feedback by using this NPS software. Learn more about SmartSurvey

Starting Price: Available on Request

Mobile App
API
Free Trial

Emergents | 2023

#19

LabiDesk is a Helpcenter software with multiple support channels: Knowledge Base, Shared Email Inbox/ Ticketing System, HelpWidget, Chat. It helps manage incoming requests, onboarding, and communication with the customers. Learn more about LabiDesk

Starting Price: Starting Price: $150 Per Month

Mobile App
API
Free Trial

Emergents | 2023

#20

LabiKnow is a powerful knowledge base software with options to build help center site, post company news & announcements, embed self service help widget and share public roadmap with customers. Learn more about LabiKnow

Starting Price: Available on Request

API
Free Trial

Until 31st Mar 2023

Download Research Report Banner
Download Research Report

FAQs of Customer Satisfaction Software

Customer satisfaction software is a system that allows organisations to track customer contentment levels by generating formalised reports based on customer satisfaction surveys.

Last Updated: February 27, 2023