Gusto Pricing, Features, Reviews and Comparisons

What is Gusto?

Gusto is the employee onboarding platform, offering payroll, benefits, HR tools, and world-class support for small businesses. With Gusto, it’s easy to take care of your team and grow your business all in one place.

Gusto Starting Price

$ 40/Per Month

Gusto Awards

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Gusto Screenshots

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Key Features of Gusto

  • Attendance management
  • Document Management
  • Employee Self Service Management
  • Expense Management
  • HR & Payroll
  • Multiuser Login & Role-based access control
  • Payroll Management
  • Taxation Management
  • Time Tracking
  • Pay Slip
  • Data Security
  • Salary Adjustment
  • Benefits Administration
  • Events & Reminders
  • Salary Information & History
  • Back Office Assistance
  • Self-onboarding
  • Retirement Plan Management
  • Time Off Requests
  • Multiple Pay Schedules
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Gusto Users

Business

  • Freelancers
  • StartUps
  • SMEs
  • Agencies
  • Enterprises

Available Support

  • Email
  • Phone
  • Live Support
  • Training
  • Tickets

Specifications

  • Deployment:

    Cloud Based

  • Payment:

    Monthly, Yearly

  • Api
  • Customization
  • Mobile Support

Desktop Platforms

  • Web App
  • Windows
  • Mac

Mobile Platforms

  • Android
  • iOS

Language Support

  • English

Gusto Pricing

Simple
$ 40
Per Month
  • Full-service single-state payroll including W-2s and 1099s
  • Employee profiles and self-service
  • Basic hiring and onboarding tools
  • Gusto-brokered health insurance administration
  • Employee financial benefits
  • Payroll and time-off reports
  • Custom admin permissions
  • Integrations for accounting, time tracking, expense management, and more
  • Basic support
Plus
$ 80
Per Month
  • Everything in the Simple plan, plus:
  • Full-service multi-state payroll including W-2s and 1099s
  • Next-day direct deposit
  • Advanced hiring and onboarding tools
  • PTO management and policies
  • Time tracking and project tracking
  • Workforce costing and custom reports
  • Team management tools
  • Full support

Company Details

  • Company Name :

    GUSTO

  • Headquarter :

    San Francisco, Denver

  • Full Address :

    525 20th St. San Francisco, CA 94107

Top Software in Payroll Category

Gusto Description

Gusto is a modern, online platform, helping over 100,000 small businesses onboard, pay, insure, and engage their team. With Gusto, you get unlimited payrolls at no extra cost, customer support is a breeze, and payroll taxes are filed automatically. Whether you just need payroll or want to add benefits and expert HR support too, Gusto is an easier, faster, and more reliable choice for modern businesses.

Full-service payroll

Gusto makes running payroll easy. Payroll taxes are automatically calculated and filed to help keep you compliant, and best-in-class customer support is available along the way.

Benefits that work for your team and budget

Gusto makes it possible to offer benefits to your employees, at nearly any small business budget.  Whether buying health insurance for the first time or integrating an existing plan with payroll, Gusto provides expert resources and support. Plus, get add-ons like 401(k), life insurance, and commuter benefits to create a competitive package that attracts and retains employees. This modern, intuitive software and team of licensed advisors helps you navigate benefits with ease. 

The source of truth for all your HR data

Gusto offers expert HR tools for hiring, onboarding, and team management from day one, so you can send offer letters, create employee surveys, track PTO, and sign and store paperwork all in one place. Plus, time tracking and holiday requests are automatically synced to your payroll.

It can be a long, frustrating process to track employee hours and time off and then apply it to their wages when it comes time to run payroll. Small businesses expend time and energy to ensure each pay period goes off without a hitch.

Perhaps the best way for a small business to save time and resources is by partnering with a payroll provider that makes it easy to run payroll, file taxes, and stay mindful of compliance.

Introduction to Gusto

Gusto is a full-service payroll platform that is easy to use and exceptionally smart. It offers intuitive payroll features coupled with benefits management and compliance support. Gusto’s ability to run payroll and file taxes automatically impresses the experts.

A key advantage Gusto offers is automated payroll management, i.e., it enables the users to set up and schedule payments, and the system handles the rest. With these automated options in place, Gusto helps to eliminate human error from the payroll process and is thus less prone to errors.

Now that you know what prime advantages. Gusto brings along; let’s unpack its primary features!

An Overview of the Prime Features of Gusto

1. Dashboard

Gusto’s dashboard previews your to-do list, reminders, upcoming events, and celebrations. You can customize the HR features your business uses most to make it easier to manage your team.

Gusto Dashboard

You can send a digital birthday/anniversary card to your employees right from the dashboard. You can personalize the card and even see its preview before sending it. Want to remind yourself about upcoming events? Gusto’s dashboard lets you add reminders to your calendar. 

2. People

Here, you can look at a complete list of your employees and contractors, along with their roles in your company and contact numbers. On top of that, you can create your organization chart by adding managers for each employee.

Gusto People

If you are looking to grow your team, you can create offer letters, add details of new employees/contractors, and set up documents directly under this module.

3. Run Payroll

This is the core feature of Gusto. It offers a suite of robust functions that make it a breeze to compute and complete the payroll process.

Gusto Run Payroll

  • Multiple States

When you set up Gusto, it lets you add the tax details of your State. Gusto runs payroll in all 50 states.  If you fill in the required details, Gusto will take care of the rest.

  • Flexible Payment Schedule

You can pay your team weekly, bi-monthly, twice a month, or monthly. It also supports hourly and salary-based payment cycles. Plus, unlike other payroll providers, you can run payroll as often as you’d like at no extra cost.

  • Multiple Pay Rates & Schedules

You can set different pay rates based on your employees’ time tracking and PTO during each pay period.  You can even personalize the pay schedules depending on your team’s needs.

  • Bonus & Off-Cycle Payroll

Off-Cycle Payroll means making payments outside of a regular payroll cycleReward team members for their excellent work with a bonus, gift, or commission. Then update their reimbursements and additional earnings, and schedule the payment. 

  • Net-to-Gross Calculations

When you enter the net amount that your employee should receive, Gusto will determine what you need to pay before taxes. This feature is especially helpful for bonuses, which are taxed differently than regular payroll earnings.

  • Reimbursements

You can pay reimbursements to your employees at the same time you run payroll.

  • Deductions

You can add deductions pre-tax for benefits and post-tax for other features like wage garnishments.  This helps when calculating payroll and filing taxes accurately. 

  • Garnishments

For child-support garnishments, Gusto automatically sends payments to the state for you, provided that you’ve set up deductions.

  • Payroll Reports

Gusto allows you to generate and download various reports. This includes payroll history, bank transactions, paid time off, contractor payments, and tax payments.

  • Pre-tax benefits

Gusto calculates your taxes and files them with the right government agencies each time you run payroll. It allows you to administer benefits like medical insurance, 401(k), commuter benefits, college savings accounts, etc. Deductions automatically sync with payroll.

  • Federal R&D Tax Credit

For companies that are eligible for Federal R&D Tax Credit, Gusto supports claims for them.

  • Integrations

Gusto supports a wide range of software integrations for expensing (syncs expenses with Receipt Bank), accounting (Xero, QuickBooks, Clover, Trainual, and more), and time-tracking (TSheets, Homebase, Deputy, Ximble, etc.).

4. Pay Contractors

If your business works with contractors, Gusto easily processes contractor-specific payroll. You can set the payment date, include wages, reimbursements, and bonuses, and make the payment.

5. Time Tracking

With Gusto’s time-tracking integration capabilities, you can free yourself from manually managing spreadsheets or keeping track of it. It lets you track your team’s working hours right from the portal. You can review their working hours and run payroll.

Gusto Time Tracking

Whether it’s a clock-in and clock-out system or you add hours all at once, Gusto keeps a tab on everything. The details are stored in the corresponding employee’s account, time-off records, pay stubs, and more. If employees forget to edit their hours, Gusto sends a reminder at the end of each pay period. Similarly, managers get a reminder to approve their team’s hours. Once managers approve hours, they are locked for the pay period, and employees won’t be able to alter them. You can then submit the locked hours to payroll in just one click.

6. Time-Off

You can review all of your employees’ time-off requests here. You can also apply different filters to view approved and paid time-off requests. Moreover, it provides a detailed look at the time-off request date (from to date), description (the reason for time-off), and request (number of hours). Gusto also facilitates the admin to record employee time off.

Here, you can view and create different time-off policies like paid time off, sick, paid holiday, and more.

7. Benefits

Many employees don’t have retirement savings plans, so they are more likely to save when employers offer them benefits. Gusto lets you integrate 401(k) with payroll. Employee contributions are automatically deducted every pay cycle. Plus, employees can manage their own accounts and adjust their contributions according to their needs.

Gusto Benefits

With Gusto, companies can easily manage many other benefits like Medical, Dental, Vision, Health FSA, Dependent Care FSA, Commuter, and Health Savings Accounts.

8. Stay Compliant

Gusto automates a lot of compliance items for you. Besides you can also set up workers’ compensation insurance for your employees.

Gusto Stay Compliant

Your workers’ compensation insurance company will help if an employee gets injured on the job. You can call the workers’ compensation insurance specialist to understand how to submit a claim. 

On top of these excellent features, Gusto offers other modules like Employee Surveys, Reports, Company Details, Referrals, and Documents. It’s a full payroll automation platform allowing quick access to information and hassle-free navigation. Besides helping you stay compliant, it makes offering employee benefits a reality, even for limited small business budgets.

Thanks to its ease of use, over 100,000 companies use Gusto to manage their payroll. With integrated benefits, time tracking, compliance, and expert customer support, Gusto is the go-to Payroll solution for your business.

You can explore more about Gusto on their website or the SoftwareSuggest Profile Page.

Gusto Customers

Gusto Customers
Gusto Customers
Gusto Customers
Gusto Customers

Gusto Videos

Overall Reviews

4.2/5

Based on 6 Reviews

Write a Review Or
Ask a question
Feature Feature 4.2

Feature

Out of 5

Ease of use Ease of use 4.3

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4.2

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 0%

Likelihood to recommend

Out of 100%

Overall Feedback from Customers

Pros

"It was dependable, never experienced any problems with payment receipt, and funds were deposited directly into my checking account without any additional costs or expenses."

Cons

"It sounds like you had a negative experience with the software, specifically regarding its difficulty of use, lack of effective support, and issues with payment processing. It appears that the support staff were unable to resolve the issue, despite it being described as a major software bug. It also seems that a validation process was causing issues with payment processing."

"Customer service - live support from the tax compliance department "

Gusto Reviews (5)

Junaid A.

All

Used the software for : 6-12 months (Daily)

Company Size :11-50 employees

5.0

Jan 23, 2023

Review for Gusto

It sounds like you had a positive experience using direct deposit to receive payment from a contractor. It allowed you to receive the funds quickly and without additional fees, and the money was deposited directly into your checking account, saving you the step of transferring the funds yourself.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Gusto After Sales Service Rating

1 2 3 4 5 6 7 8 9 10
Latest

Pros

It was dependable, never experienced any problems with payment receipt, and funds were deposited directly into my checking account without any additional costs or expenses.

Cons

It sounds like you had a negative experience with the software, specifically regarding its difficulty of use, lack of effective support, and issues with payment processing. It appears that the support staff were unable to resolve the issue, despite it being described as a major software bug. It also seems that a validation process was causing issues with payment processing.

Any missing feature?

No

How Gusto is better/different from its competitors?

Because of its features

Ankit

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jun 12, 2017

Reliving from the tides work load and make smooth regular activities.

As the HR lead of a small start-up, I faced the challenge of regulating work activities and easing the workload. It was then my friend talked about Gusto Payroll and after installing the payroll software, our employees are in gusto. Its interactive features, easy integration, and user-friendly modules enable us to keep everyone connected in a single domain. The payroll solution does most of the work in the blink of an eye.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Sejal

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Apr 04, 2017

Great payroll service provider!

Gusto payroll has an amazing user interface. The software innovates and catches up with new trends and changes faster than any other software. It is neat and it is fairly easy to navigate through the software. There are no complex requirements or technical knowledge required before using this software. The tech team seems to be continuously working harder to improve on the system. Whenever my team has contacted client support, the response has been prompt and quick. Very detailed and knowledge based answers. I would personally recommend Gusto payroll service to the users who are struggling with their accounting. It is simply an innovative tool to have. Great payroll service provider!

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Parita

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Apr 03, 2017

Gusto payroll is great even for a small size business

Gusto payroll is great even for a small size business. It provides the user with very robust accounting controls, and does a reasonable job of keeping the books. The new add ons and features just make Gusto an almost full blown payroll software. It's a completely hassle free product and has efficiently satisfied our needs. It makes the entire process of payroll checks hands free and does a great job at bookkeeping. It has definitely improved the technical side of our business. The software has now become an indispensable part of the firm. Its ease of use, reports, inventory management as well as payroll features are exactly the things that we need to run our business successfully. Its ability to sync with other services and software is commendable.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Lisa T.

Used the software for : Less than 6 months

Company Size :11-50 employee

1.0

Sep 30, 2021

Beware - Horrible Support From Tax Department

We have been with Gusto for about a year now. Setting up was easy but I received several notices from the IRS regarding under payments after properly entering all previous payroll liability information into Gusto. Being a small business and very serious about tax compliance I immediately reached out to Gusto. Was told to go in their program and upload my a copy of my document and the tax team would be in contact. Well nearly 6 months latter I got a reply by email. You can call customer support and speak to a live representative for anything else at Gusto except the most important Dept. This is not acceptable as you have the potential to have serious fines from the tax authorities. Total fail in my opinion and we will be switching payroll providers January 1st. Considering Homebase Payroll or Paychex.

Feature Feature 1

Feature

Out of 5

Ease of use Ease of use 2

Ease of use

Out of 5

Value for money Value for money 1

Value for money

Out of 5

Customer support Customer support 1

Customer support

Out of 5

Gusto Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Gusto After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Ease of set up

Cons

Customer service - live support from the tax compliance department

Do you think Gusto delivers value for the money spent?

No

Are you satisfied with Gusto features?

No

Did implimentation of Gusto was easy?

Yes

Any missing feature?

Live support

Gusto FAQs

How much does Gusto cost?

The starting price of Gusto is $ 40/Per Month. It has different pricing plans:

  1. Simple : $ 40/Per Month
  2. Plus : $ 80/Per Month

Gusto also provides a free trial to users.

What are the top 5 features for Gusto?

The top 5 features for Gusto are:

  • Attendance management
  • Document Management
  • Employee Self Service Management
  • Expense Management
  • HR & Payroll