Best Hosted IVR Solutions in India for 2023
Best hosted IVR solutions are Avoxi, Knowlarity, Ameyo Contact Center, Servetel, Delacon, and TeleCMI. Use Best solution to handle all the calls over the internet and route them appropriately according to the traffic network.
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List of 20 Best Hosted IVR Solutions
Category Champions | 2023
Bitrix24 is one of the best CRM software which provides a platform to organize and track interaction with potential or existing clients, partners, agents and other contacts. It is a collaboration platform that's perfect for CRM. It has over 30 tools that will help your business grow and enjoy the work in a team. Read Bitrix24 Reviews
Starting Price: Starting Price: Available on Request
Recent Review
"TOP 1 CRM Software- Bitrix 24" - evez
| Pros | Cons |
|---|---|
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The most impressive features of Bitrix 24 are tasks, workgroups and, most importantly, the CRM system. The program is easy to use on computers. This program gives a positive direction to any company. |
A missing feature in Bitrix 24 is the employee tracking section. Business owners need tracking programs to increase their trust in their employees. If the tracking function is added to this program, it will become the number one program in the CRM sector |
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Its long lasting Feature list |
User Interface is quite complicated |
Category Champions | 2023
Servetel is the leading cloud telephony service provider in India that facilitates you with cloud telephony solutions for all your business needs. We spark your business communication with our economical, innovative and handy cloud solutions. Read Servetel Reviews
Starting Price: Available on Request
Recent Review
"Satisfaction with services." - Vasundhara Tyagi
| Pros | Cons |
|---|---|
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Everything |
Nothing |
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Onboarding |
Whatsapp integration |
Emergents | 2023
Knowlarity is a leading cloud telephony solutions provider in India enabling streamlined business communication on the cloud. Switching to cloud solutions will upgrade the existing traditional contact center to a smarter virtual calling platform. Read Knowlarity Reviews
Starting Price: Starting Price: $233.33 Per Year
| Pros | Cons |
|---|---|
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Their claim of stability and API |
Actually reality where nothing is plug and play and everything is riddled with issues |
Category Champions | 2023
A business phone system for global enterprise comm
Telecmi is a cloud communications platform as a service company based in Chennai, India. Telecmi provides cloud telephony services such as virtual phone numbers and telephony applications for small and medium enterprises in India. Read TeleCMI Reviews
Starting Price: Starting Price: $18.06 Per Month/4 User
Recent Review
"Excellent" - Poornima
| Pros | Cons |
|---|---|
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User friendly |
NA |
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Their accuracy and server up time |
Missing outbound number from different states |
Ozonetel is an industry leader within the Customer Experience space. Ozonetel’s cloud telephony solution helps businesses manage all conversations across voice, chat, SMS, social media & WhatsApp in one place. Read Ozonetel CloudAgent Reviews
Starting Price: Available on Request
Recent Review
"Excellent Features on a Reasonable Price" - Ashish Singh
| Pros | Cons |
|---|---|
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The customer support is by far the most impressive point. Features are by far are the same as compared to other companies but the customer support is great in Ozonetel which is evident. |
So far nothing and I hope it will go on like this in the future. |
Emergents | 2023
CloudAgent-lite is a virtual business phone system, that provides your business with all the business productivity tools, mandatory for any business to operate professionally and efficiently with ivrs and cloud telephony system. Read Ozonetel CloudAgent-lite Reviews
Starting Price: Available on Request
Recent Review
"Complete IVR System Software" - Komal Deladiya
Category Champions | 2023
Avaya build a better customer experience by Improving Contact Center Operations. It streamline contact center operations and increase agent productivity. Read Avaya Reviews
Starting Price: Available on Request
Recent Review
"Avaya review " - MANOJ SAHU
| Pros | Cons |
|---|---|
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Calling facility and productivity. |
Monitoring or Recording |
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Smooth Calling Experience & Easy Connectivity. |
Disconnects automatically as the traffic increases. |
Contenders | 2023
An interactive voice response system (IVRS) hosted in the cloud is called Cloud Telephony, it is an automated bot that answers your phone call, asks you the questions based on your enquires and you respond to it using your keypad (DTMF). Read Salesquared Reviews
Starting Price: Available on Request
Recent Review
"Good product" - Aniessh
Category Champions | 2023
Vonage is a cloud-based Intelligent Phone System that unified communication for small and medium-sized business. Features i.e business asset by customers budget, good services, customize and save time and money and give smart advice. Read Vonage Reviews
Starting Price: Starting Price: $19.99 Per Month
Recent Review
"A seamless, feature-rich, and easy to get started phone system." - Rahul Jaiswal
| Pros | Cons |
|---|---|
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Easy learning curve, customer support and features. |
Dashboard graphics and overall layout. |
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Crystal clear sound quality, zero downtime, and best customer support. |
There is no as such missing feature in the software I have observed so far. |
Contenders | 2023
Delacon’s advanced call tracking solution able to analyse the data to gain insights into what happens before, during and after the call. You’ll be able to follow your lead’s journey from the marketing initiative that sparked their interest, through to the phone conversation with your team and beyond. Read Delacon Reviews
Starting Price: Available on Request
Recent Review
"Easy to use and great support " - Peter Caplan
| Pros | Cons |
|---|---|
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Very simple to use, integrated into all the other apps we use |
We are very satisfied |
Emergents | 2023
Routee is a cloud communication platform that helps you build unique marketing funnels that actually convert, generate leads and grow your business! All this through Messaging, Voice, Verification and Phone Numbers. Read Routee Reviews
Starting Price: Available on Request
| Pros | Cons |
|---|---|
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Zero. zilch. Nothing. |
They should hire new support people who know how to provide support to potential new customers and not criticism. |
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Great customer service. All in one tool. I use SMS, Email, Voice, 2FA which previously were not part of the business. |
In the beginning it took me some time to get a hung on the platform |
Category Champions | 2023
Ameyo's Contact Center Software helps improve first call resolution and reduces agents' idle time significantly, thereby boosting overall productivity. Ameyo endows with CX rich solutions which are easy to access & agent friendly, yet affordable. Read Ameyo Contact Center Reviews
Starting Price: Available on Request
Recent Review
"Highly recommended for any organization who dialing daily basics " - Aman Kumar
| Pros | Cons |
|---|---|
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I'm using a lot of things because of my job duties, perfectly integrates with my CRM tools , Reporting daily reports, Real-time to maintain the Service level, updating the dialer for the outbound/inbound Campaign . There is a great part of the reporting and all the required data to manage the service level.Recording can be easily shared with secured method. The best part if i can say we use the ameyo anywhere in the whole world. |
if we can go for improvement section then Screen recording feature is not available . Autocall time not shown when voice is ON , low internet speed connections take so much time to load the page and this might some issues 'HANG-UP" |
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Data rechurn is very easy, and you can increase attempts very easy. |
Real time monitor is best in this and pacing works very good. |
Contenders | 2023
Formulated with Sunshine platform, Zendesk Talk is a powerful call center software that every business needs. You can create self-service portals for customers, set personalized IVR messages and do live chats over a single click. Read Zendesk Talk Reviews
Starting Price: Available on Request
Recent Review
"Amazing clarity and connectivity" - Abhijeet
| Pros | Cons |
|---|---|
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Chrome integration |
None |
Emergents | 2023
Flexible, Affordable, and Easy-to-Use Cloud Contac
AVOXI Genius is the first affordable cloud-based call center software platform to integrate with your contact center solution. With phone numbers in 170+ countries, easily manage your business communications from anywhere in the world. Learn more about AVOXI
Starting Price: Starting Price: $19.99 User/Month
Emergents | 2023
Smart Cloud Communication Software for Businesses
The Real PBX is a leader in providing secure cloud communication solutions, i.e., business phone numbers (toll free & local numbers) along with intelligent modern-day business phone system features - IVR, Call Forwarding, Call Barge, Call Recording, Analytics, etc. Learn more about The Real PBX
Starting Price: Starting Price: $9 1 Toll Free Number
Emergents | 2023
Start Converting Leads Into Customers Today
Get your free predictive dialer for 10 days with lots of benefits as no need for the setup fee, there will be no base charges, no minimum charges, get free 24x7 support and easily integrate with any VoIP service provider. Learn more about CallCenterHosting Predictive Dialer
Starting Price: Starting Price: $13.99 User/Month
Emergents | 2023
Generate Higher Number Of Leads With Auto Dialer
Auto dialer from CallCenterHosting is a multi-purpose outbound tool that generates maximum number of leads and enhances overall call center productivity. Sign up for a 7-Day free trial! Learn more about CallCenterHosting Auto Dialer
Starting Price: Starting Price: $7.49 User/Month
Emergents | 2023
CallFire is an efficient calling and texting software that helps you reach more clients so as to increase sales. This award-winning software is a market leader in its domain. It is trusted by businesses across industries for minimizing customer attrition. Learn more about CallFire
Starting Price: Starting Price: $99 Per Month
Emergents | 2023
Solutions by WebXion Technologies LLP
WebXion Cloud Telephony Service provider offering cloud based cloud telephony service at most affordable rates. Our cloud telephony service is a web based panel with detailing call log panel. Your entire call conversion along with any voice mails are automatically recorded inti our cloud based cloud telephony system. Learn more about WebXion Cloud Telephony
Starting Price: Available on Request
Emergents | 2023
MessageBird is an impeccable business phone software which helps in voice calls, SMS texting and WhatsApp communicating at a reasonable price. It connects to over 220 global operators. Learn more about MessageBird
Starting Price: Available on Request