Best Incident Management Software for Businesses in 2023
Best incident management software solutions are ManageEngine ServiceDesk Plus, Faveo, DisasterLAN, Safetymint, QUASR, and Zenduty. These software solutions opt for a standard incident management flow to address digital problems.
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List of 20 Best Incident Management Software
Contenders | 2023
Help desk software with asset & project management
ManageEngine ServiceDesk Plus is a web-based, easy to use help desk and asset management software which integrates ticketing, asset tracking, purchasing, project management, contract management and knowledge base in one low-cost package. Read ManageEngine ServiceDesk Plus Reviews
Starting Price: Starting Price: $8 Technician/Month
Recent Review
"I used this for a good time, it's best" - Mudit Mishra
Pros | Cons |
---|---|
Just awesome |
I didn't find that |
Category Champions | 2023
Faveo is specifically designed to cater the needs of startups and SME’s empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges. Read Faveo HelpDesk Reviews
Starting Price: Available on Request
Recent Review
"Efficient piece of software to deliver needful and more customer related services." - Samuel
Pros | Cons |
---|---|
Easy, user-friendly software that can be used to interact with customers on a daily basis. |
N / A |
it's very easy to use for all users |
live chat with users I think will be great |
Category Champions | 2023
Solution to boost your IT team’s performance
Vitalize your IT service management practices with a robust ServiceNow ITSM solution to enhance the performance of your IT team, minimize IT expenses, and improve IT and business service availability. Read ServiceNow ITSM Reviews
Starting Price: Available on Request
Recent Review
"Featuring the itsm tool" - Kanika Gupta
Pros | Cons |
---|---|
It is easy to assign the request to the concerned team |
The workflow sometimes is not clear n sometimes glitches are there |
Increase efficiency, low cost and can be configured in a ease compared to other leading tools. |
When it comes to Change Management. |
Emergents | 2023
Adashi Systems is a fully featured Scheduling Software designed to serve Startups, Enterprises. Adashi Systems provides end-to-end solutions designed for Web App. This online Scheduling system offers Dispatching, Field Reporting, Incident Mapping at one place. Learn more about Adashi Systems
Starting Price: Available on Request
Emergents | 2023
D4H Equipment Management for Emergency Response is a commendable equipment maintenance software for any business. The software provides features like dispatch management, equipment tracking, inventory control. Also, there are various deployment options offered. Learn more about D4H
Starting Price: Available on Request
Emergents | 2023
Octopus System is a fully featured Incident Management Software designed to serve Startups, Agencies. Octopus System provides end-to-end solutions designed for Web App. This online Incident Management system offers Customer Management, Multiple Alarm Queues, Incident Management, Safety Management, Investigation Management at one place. Learn more about Octopus System
Starting Price: Available on Request
Emergents | 2023
WebEOC is a fully featured Incident Management Software designed to serve Startups, Agencies. WebEOC provides end-to-end solutions designed for Macintosh. This online Incident Management system offers Disaster Recovery, Incident Reporting, Corrective Actions (CAPA), Safety Management, Ticket Management at one place. Learn more about WebEOC
Starting Price: Available on Request
Emergents | 2023
Exigence is a fully featured Incident Management Software designed to serve Enterprises, SMEs. Exigence provides end-to-end solutions designed for Web App. This online Incident Management system offers Disaster Recovery, Incident Reporting, Root-Cause Diagnosis, Task Management, Ticket Management at one place. Learn more about Exigence
Starting Price: Available on Request
Emergents | 2023
Swimlane is a fully featured Incident Management Software designed to serve Startups, Agencies. Swimlane provides end-to-end solutions designed for Macintosh. This online Incident Management system offers Incident Reporting, Ticket Management, Corrective Actions (CAPA), Task Management, Root-Cause Diagnosis at one place. Learn more about Swimlane
Starting Price: Available on Request
DisasterLAN (DLAN) is an intuitive emergency management system that provides tools for disaster preparedness, response, and recovery, as well as daily operations and event planning. Learn more about DisasterLAN
Starting Price: Available on Request
Emergents | 2023
Statuspage is a fully featured Incident Management Software designed to serve Agencies, Enterprises. Statuspage provides end-to-end solutions designed for Windows. This online Incident Management system offers Incident Reporting at one place. Learn more about Statuspage
Starting Price: Available on Request
Emergents | 2023
VMRay is a fully featured Incident Management Software designed to serve SMEs, Startups. VMRay provides end-to-end solutions designed for Windows. This online Incident Management system offers at one place. Learn more about VMRay
Starting Price: Available on Request
Emergents | 2023
incy.io is a fully featured Incident Management Software designed to serve Startups, Enterprises. incy.io provides end-to-end solutions designed for Web App. This online Incident Management system offers OSHA Compliance, Task Management, Injury Reporting , Inspection Management, Industrial Safety Management at one place. Learn more about incy.io
Starting Price: Available on Request
Emergents | 2023
Software by Convergence Training
Safety Incident Management is a fully featured Incident Management Software designed to serve Enterprises, Startups. Safety Incident Management provides end-to-end solutions designed for Windows. This online Incident Management system offers OSHA Compliance, Root-Cause Diagnosis, Incident Reporting, Task Management, Audit Trail at one place. Learn more about Safety Incident Management
Starting Price: Available on Request
Emergents | 2023
ITRAK 365 is a fully featured Quality Management & Control Software designed to serve Enterprises, Startups. ITRAK 365 provides end-to-end solutions designed for Web App. This online Quality Management & Control system offers Complaint Management, OSHA Recordkeeping, Corrective / Preventive Actions, Emissions Inventory, Sustainability Management at one place. Learn more about ITRAK 365
Starting Price: Available on Request
Using Groupdolists enables a business to do better incident management. By identifying the unforeseen incidents in their infancy stage, it enables to reduce the risks. With its mobile-friendly interface, you can find out the risks from your mobile phone. Learn more about Groupdolists
Starting Price: Available on Request
Emergents | 2023
Status and incident communication platform for mod
StatusIQ is a status and incident communication platform using which you can communicate incidents, and scheduled maintenances with customers in real-time via status Pages, emails and sms as well as showcase the uptime of your IT resources. Learn more about StatusIQ
Starting Price: Available on Request
Emergents | 2023
Safetymint helps organizations of all sizes digitize and enhance their safety processes through their cloud-based safety management software. Learn more about Safetymint
Starting Price: Starting Price: $3600 5 User Licences for any one module per year
Emergents | 2023
Alert Catcher is a fully featured Incident Management Software designed to serve Enterprises, SMEs and StartUps. Alert Catcher provides end-to-end solutions designed for Web App and Android. This online Incident Management system offers Incident Reporting at one place. Learn more about Alert Catcher
Starting Price: Available on Request
Regroup is a fully featured Incident Management Software designed to serve Enterprises, SMEs and StartUps. Regroup provides end-to-end solutions designed for Web App and Android. This online Incident Management system offers Incident Management, Training Management, Inspection Management, Incident Reporting, Disaster Recovery, Audit Trail, Mass Notifications, Two-Way Communication, Industrial Safety Management and Occupational Health Management at one place. Learn more about Regroup
Starting Price: Available on Request
Until 31st Mar 2023