innRoad Pricing, Features, Reviews and Comparisons

What is innRoad?

innRoad is a cloud-based, fully automated hotel management, including with booking engine and property management. A very flexible and customized solution to manage every size of the business. Reduce the waste of time of frontdesk.

innRoad Starting Price

$ 10/Room/Month

innRoad Awards

innRoad Award

Our Awards and Recognition

More Awards

innRoad Screenshots

innRoad Screenshot1

Key Features of innRoad

  • Inventory Management
  • Multi Currency
  • Front Office management
  • House keeping
  • Banquet and conference Management
  • Property Management
  • Multi Property Support
  • Reservation & Booking
  • Mobile App
  • Multiple Currencies
  • Multiple Language
  • Employee Management
  • Point of Sale (POS)
  • Room Management
  • Online Booking
  • Payment Processing
  • GDS OTA Integration
  • Reservations Management
  • Guest Management
  • Multiple Rate Plans
  • Revenue Management
  • Single / Group Reservations
  • Single Property
  • Vacation Rental
  • Reporting
  • Channel Manager
  • Booking Engine
  • Daily Reports
  • Secret & Public Promo Codes
  • Email and SMS Alerts
  • Online Payment Processing
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innRoad Users

Business

  • Freelancers
  • StartUps
  • SMEs
  • Agencies
  • Enterprises

Available Support

  • Email
  • Phone
  • Live Support
  • Training
  • Tickets

Specifications

  • Deployment:

    Cloud Based

  • Payment:

    Monthly

  • Api
  • Customization
  • Mobile Support

Desktop Platforms

  • Web App
  • Windows
  • Mac

Mobile Platforms

  • Android
  • iOS

Language Support

  • English

innRoad Comparisons

innRoad Pricing

Basic
$ 10
Room/Month
  • Channel Manager
  • Reservations
  • Booking Engine
  • 24/7 Live Support & Training

Company Details

  • Company Name :

    innRoad

  • Headquarter :

    New York

  • Full Address :

    519 8th Avenue, 15th Floor New York, NY 10018 USA

Top Software in Hotel Management Category

Starting at $ 39.99

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Available on request

Get Pricing

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innRoad Description

innRoad's award-winning property management system is an all-in-one solution including reservation management, a high-converting booking engine, channel management with connections to 100's of OTAs, credit-card processing, and revenue management tools. innRoad serves thousands of properties around the world including hotels, bnb, vacation rentals, campgrounds, resorts, inns, pubcos, rv parks, and more. When properties switch to innRoad, they report an average of 20% increase to their direct bookings and around a 10% increase in room revenue compared to their former system. innRoad offers credit card processing through their in-house payment system, innRoad payments. Clients have reported saving an average of $1600 on innRoad payments due to their competitive rates and discounted processing fees.

Customers love innRoad's 24/7 live customer support team (phone and email) and assigned implementation advisors. innRoad leaves no data behind by offering free data migration when switching to their system. This covers both past and future reservations. When switching to innRoad there's no hidden fees, no up-charges, and no fine print.

Other key features included in innRoad's all-in-one property management software include: daily performance reports, surge alerts, mobile optimization, monthly feature releases, and increased security.

Make the switch to innRoad's award winning system today!

Resources

By The Sea Guests Bed & Breakfast Case Study Get Your Free Copy
How To Handle Last Minute Cancellations Get Your Free Copy

innRoad Slideshare

Alternatives of innRoad

Starting at $ 39.99

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innRoad Videos

Overall Reviews

4.8/5

Based on 5 Reviews

Write a Review Or
Ask a question
Feature Feature 4.8

Feature

Out of 5

Ease of use Ease of use 4.8

Ease of use

Out of 5

Value for money Value for money 4.6

Value for money

Out of 5

Customer support Customer support 4.6

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 0%

Likelihood to recommend

Out of 100%

Overall Feedback from Customers

Pros

"How easy is it to use. You can tell that thought was put in to how they set up creating reservations and checking in guests. "

"Efficient, user-friendly, and capable features such as the dash board, housekeeping, guest folios, reports, task management, and revenue management. "

Cons

"More exposure to all social media outlets so more bookings can be converted into sales"

"Room Blocks - this side of InnRoad is outdated and hard to use. It is not intuitive and there are restrictions on how you can edit blocks after they are created which make it very difficult to use. "

"The company seems to have moved to more email based tech support, and it is also working for us"

innRoad Reviews (5)

Umesh

Guest service agent

Used the software for : 2+ years (Daily)

Company Size :1-10 employees

5.0

Sep 01, 2022

Everything at your fingertips

Make fundamental time changes and modifications to bookings on any device where Wi-Fi is available. Easy user is friendly for clients and personnel.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

innRoad IOS App Experience

1 2 3 4 5 6 7 8 9 10

innRoad After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Evolutionary adaptation made by a genius

Cons

More exposure to all social media outlets so more bookings can be converted into sales

Any missing feature?

Keep up the great work , by evolving each day

What other products like innRoad have you used or evaluated?

Room master inquest

How innRoad is better/different from its competitors?

Cloud based so excessive from any where on the planet, customer service top notch always empathetic and willing to help

Rebecca R.

Front Desk Manager

Used the software for : Less than 6 months (Daily)

Company Size :11-50 employees

4.0

Aug 16, 2022

Intuitive Program, Always Improving

InnRoad is an easy software to learn and use. The reservation site is intuitive, and training for the software is simple. The support team isn't domestic, which can make for language barriers, but they quickly respond to inquiries. There are areas in the software that could be modernized/improved, such as the room block side, but they often do updates to enhance the experience's quality.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

innRoad Mobile App Experience

1 2 3 4 5 6 7 8 9 10

innRoad After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

How easy is it to use. You can tell that thought was put in to how they set up creating reservations and checking in guests.

Cons

Room Blocks - this side of InnRoad is outdated and hard to use. It is not intuitive and there are restrictions on how you can edit blocks after they are created which make it very difficult to use.

Any missing feature?

Stayover service selection on reservations

What other products like innRoad have you used or evaluated?

Our hotel switched to InnRoad from Skytouch HOS. While I had very high hopes for this switch, I would say it is a lateral switch at best. InnRoad is much more intuitive than Skytouch and makes the front end side very easy, but Skytouch has better support and easier use on the backend.

How innRoad is better/different from its competitors?

I like that InnRoad takes suggestions from users and will make changes to support them. They are a forward thinking company.

Jennifer

Reservationist

Used the software for : 2+ years (Daily)

Company Size :1-10 employees

5.0

Aug 16, 2022

InnRoad is wonderful!

InnRoad makes it easy to manage reservations from anywhere in the world. Easy to use software and excellent customer support. We have used InnRoad for several years now and always enjoy the experience and ease of use.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Pros

Great customer care, support and instruction.

Cons

The company seems to have moved to more email based tech support, and it is also working for us

Any missing feature?

We have not yet implemented gift certificates, but that is my user error and not InnRoads.

What other products like innRoad have you used or evaluated?

We surveyed a few other companies before going with InnRoad. InnRoad was the best and still is.

How innRoad is better/different from its competitors?

Ease of use and customer care.

Manny &.

Manager

Used the software for : 6-12 months (Daily)

Company Size :1-10 employees

Verified By : Google

5.0

Aug 16, 2022

Great Software

The only complaint I have when the software is excellent is that I wish it were more compatible with some of the other software we use. On the other hand, it is easy to use. We could have more access to customer service.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

innRoad IOS App Experience

1 2 3 4 5 6 7 8 9 10

innRoad After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

The ease of use.

Cons

The ability to contact customer service is difficult. Once I was able to contact them I had no problems.

Any missing feature?

just the ability for it to communicate more effectively with Booking.com

What other products like innRoad have you used or evaluated?

Other software like Mircosoft Word, excel, and publisher. No other PMS

How innRoad is better/different from its competitors?

unsure

Richard K.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jul 29, 2021

Outstanding Customer Service!

innRoad offers a very useful and capable management tool to help run our property. Helpful features include a practical dashboard, user-friendly housekeeping, efficient reporting options, and key software integrations. Customer Support is top-notch and in a class of it's own. We are very pleased with the product and staff are phenomenal to work with. Highly Recommended!

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Pros

Efficient, user-friendly, and capable features such as the dash board, housekeeping, guest folios, reports, task management, and revenue management.

Cons

Learning curve is steep but very manageable with excellent support from customer service.

Do you think innRoad delivers value for the money spent?

Yes

Are you satisfied with innRoad features?

Yes

Did implimentation of innRoad was easy?

Yes

innRoad FAQs

How much does innRoad cost?

The starting price of innRoad is $ 10/Room/Month. It has different pricing plans:

  1. Basic : $ 10/Room/Month

innRoad also provides a free trial to users.

What are the top 5 features for innRoad?

The top 5 features for innRoad are:

  • Inventory Management
  • Multi Currency
  • Front Office management
  • House keeping
  • Banquet and conference Management