innRoad Pricing, Features, Reviews and Comparisons
What is innRoad?
innRoad is a cloud-based, fully automated hotel management, including with booking engine and property management. A very flexible and customized solution to manage every size of the business. Reduce the waste of time of frontdesk.
innRoad Starting Price
$ 10/Room/Month
innRoad Awards
Our Awards and Recognition
Key Features of innRoad
- Inventory Management
- Multi Currency
- Front Office management
- House keeping
- Banquet and conference Management
- Property Management
- Multi Property Support
- Reservation & Booking
- Mobile App
- Multiple Currencies
- Multiple Language
- Employee Management
- Point of Sale (POS)
- Room Management
- Online Booking
- Payment Processing
innRoad Users
Business
- Freelancers
- StartUps
- SMEs
- Agencies
- Enterprises
Available Support
- Phone
- Live Support
- Training
- Tickets
Specifications
- Deployment:
Cloud Based
- Payment:
Monthly
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Desktop Platforms
Mobile Platforms
Language Support
- English
innRoad Categories on SoftwareSuggest
innRoad Comparisons
innRoad Pricing
- Channel Manager
- Reservations
- Booking Engine
- 24/7 Live Support & Training
Company Details
-
Company
Name :
innRoad
- Headquarter
:
New York
- Website :
-
Full Address :
519 8th Avenue, 15th Floor New York, NY 10018 USA
Top Software in Hotel Management Category
Available on request
Starting at $ 28.42
innRoad Description
innRoad's award-winning property management system is an all-in-one solution including reservation management, a high-converting booking engine, channel management with connections to 100's of OTAs, credit-card processing, and revenue management tools. innRoad serves thousands of properties around the world including hotels, bnb, vacation rentals, campgrounds, resorts, inns, pubcos, rv parks, and more. When properties switch to innRoad, they report an average of 20% increase to their direct bookings and around a 10% increase in room revenue compared to their former system. innRoad offers credit card processing through their in-house payment system, innRoad payments. Clients have reported saving an average of $1600 on innRoad payments due to their competitive rates and discounted processing fees.
Customers love innRoad's 24/7 live customer support team (phone and email) and assigned implementation advisors. innRoad leaves no data behind by offering free data migration when switching to their system. This covers both past and future reservations. When switching to innRoad there's no hidden fees, no up-charges, and no fine print.
Other key features included in innRoad's all-in-one property management software include: daily performance reports, surge alerts, mobile optimization, monthly feature releases, and increased security.
Make the switch to innRoad's award winning system today!
Resources
innRoad Slideshare
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Overall Reviews
Overall Feedback from Customers
Pros
"How easy is it to use. You can tell that thought was put in to how they set up creating reservations and checking in guests. "
"Efficient, user-friendly, and capable features such as the dash board, housekeeping, guest folios, reports, task management, and revenue management. "
Cons
"More exposure to all social media outlets so more bookings can be converted into sales"
"Room Blocks - this side of InnRoad is outdated and hard to use. It is not intuitive and there are restrictions on how you can edit blocks after they are created which make it very difficult to use. "
"The company seems to have moved to more email based tech support, and it is also working for us"
innRoad Reviews (5)
Umesh
Guest service agent
Used the software for : 2+ years (Daily)
Company Size :1-10 employees
Everything at your fingertips
Make fundamental time changes and modifications to bookings on any device where Wi-Fi is available. Easy user is friendly for clients and personnel.
innRoad IOS App Experience
innRoad After Sales Service Rating
Pros
Evolutionary adaptation made by a genius
Cons
More exposure to all social media outlets so more bookings can be converted into sales
Any missing feature?
Keep up the great work , by evolving each day
What other products like innRoad have you used or evaluated?
Room master inquest
How innRoad is better/different from its competitors?
Cloud based so excessive from any where on the planet, customer service top notch always empathetic and willing to help
Rebecca R.
Front Desk Manager
Used the software for : Less than 6 months (Daily)
Company Size :11-50 employees
Intuitive Program, Always Improving
InnRoad is an easy software to learn and use. The reservation site is intuitive, and training for the software is simple. The support team isn't domestic, which can make for language barriers, but they quickly respond to inquiries. There are areas in the software that could be modernized/improved, such as the room block side, but they often do updates to enhance the experience's quality.
innRoad Mobile App Experience
innRoad After Sales Service Rating
Pros
How easy is it to use. You can tell that thought was put in to how they set up creating reservations and checking in guests.
Cons
Room Blocks - this side of InnRoad is outdated and hard to use. It is not intuitive and there are restrictions on how you can edit blocks after they are created which make it very difficult to use.
Any missing feature?
Stayover service selection on reservations
What other products like innRoad have you used or evaluated?
Our hotel switched to InnRoad from Skytouch HOS. While I had very high hopes for this switch, I would say it is a lateral switch at best. InnRoad is much more intuitive than Skytouch and makes the front end side very easy, but Skytouch has better support and easier use on the backend.
How innRoad is better/different from its competitors?
I like that InnRoad takes suggestions from users and will make changes to support them. They are a forward thinking company.
Jennifer
Reservationist
Used the software for : 2+ years (Daily)
Company Size :1-10 employees
InnRoad is wonderful!
InnRoad makes it easy to manage reservations from anywhere in the world. Easy to use software and excellent customer support. We have used InnRoad for several years now and always enjoy the experience and ease of use.
Pros
Great customer care, support and instruction.
Cons
The company seems to have moved to more email based tech support, and it is also working for us
Any missing feature?
We have not yet implemented gift certificates, but that is my user error and not InnRoads.
What other products like innRoad have you used or evaluated?
We surveyed a few other companies before going with InnRoad. InnRoad was the best and still is.
How innRoad is better/different from its competitors?
Ease of use and customer care.
Manny &.
Manager
Used the software for : 6-12 months (Daily)
Company Size :1-10 employees
Verified By :
Great Software
The only complaint I have when the software is excellent is that I wish it were more compatible with some of the other software we use. On the other hand, it is easy to use. We could have more access to customer service.
innRoad IOS App Experience
innRoad After Sales Service Rating
Pros
The ease of use.
Cons
The ability to contact customer service is difficult. Once I was able to contact them I had no problems.
Any missing feature?
just the ability for it to communicate more effectively with Booking.com
What other products like innRoad have you used or evaluated?
Other software like Mircosoft Word, excel, and publisher. No other PMS
How innRoad is better/different from its competitors?
unsure
Richard K.
Used the software for : 2+ years
Company Size :51-200 employee
Outstanding Customer Service!
innRoad offers a very useful and capable management tool to help run our property. Helpful features include a practical dashboard, user-friendly housekeeping, efficient reporting options, and key software integrations. Customer Support is top-notch and in a class of it's own. We are very pleased with the product and staff are phenomenal to work with. Highly Recommended!
Pros
Efficient, user-friendly, and capable features such as the dash board, housekeeping, guest folios, reports, task management, and revenue management.
Cons
Learning curve is steep but very manageable with excellent support from customer service.
Do you think innRoad delivers value for the money spent?
Yes
Are you satisfied with innRoad features?
Yes
Did implimentation of innRoad was easy?
Yes
innRoad FAQs
How much does innRoad cost?
The starting price of innRoad is $ 10/Room/Month. It has different pricing plans:
- Basic : $ 10/Room/Month
innRoad also provides a free trial to users.
What are the top 5 features for innRoad?
The top 5 features for innRoad are:
- Inventory Management
- Multi Currency
- Front Office management
- House keeping
- Banquet and conference Management