Best Issue Tracking Software for Businesses in 2023

Best issue tracking software platforms that you can use are Zoho Desk, Zendesk, ManageEngine ServiceDesk Plus, UseResponse, Hygger, and Helprace. These software platforms come with a wide array of features that makes it easy for businesses to keep track of the existing issues.

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List of 20 Best Issue Tracking Software

Showing 1 - 20 of 26 products
#1

With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use, and doesn't cost you a fortune. Part of Zoho's 45+strong suite of business software. Read Zoho Desk Reviews

Starting Price: Available on Request

Mobile App
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Free Trial

Recent Review

"zoho desk" - Radwa

#2

BugHerd is a fully featured Project Management Software designed to serve Startups, Enterprises. BugHerd provides end-to-end solutions designed for Windows. This online Project Management system offers Collaboration, Task Board View, Prioritization, Workflow Management, Milestone Tracking at one place. Learn more about BugHerd

Starting Price: Starting Price: $39 Per Month

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Free Trial

Category Champions | 2023

#3

HubSpot Client Management Software helps to business to keep the complete eye on each and every leads and touch point with those leads to track the lead status. Hubspot lead scoring system helps sales team reduce the time and efforts in filtering out the bulk lead. Read Hubspot CRM Reviews

Starting Price: Starting Price: $45 Per Month

Mobile App
Free Trial

Recent Review

"HubSpot CRM review" - Val R

Category Champions | 2023

#4

Jira is a issue tracking software, developed by Atlassian. It provides bug tracking, issue tracking, and project management feature for small, medium and large team. Read Jira Reviews

Starting Price: Starting Price: $10 Per Month

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Free Trial

Recent Review

"Jira review" - JAIME MEJIA

Most Reviewed

Category Champions | 2023

#5

Trello enables to organize and prioritize the project in a very good manners with flexibility. It assigned the task as avoid all the time-consuming and unnecessary meeting. Periodically share all the details regarding the project to the team. Read Trello Reviews

Starting Price: Starting Price: Available on Request

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Recent Review

"Easy to use for daily tasks, and suitable for organizing numerous tasks at once" - Rehan Kanuga

Contenders | 2023

#6

Zendesk builds software for better customer relationships. People interact with businesses every day across multiple channels like email, phone, live chat, and social media. Zendesk brings all this together in one beautifully simple help desk software platform, enabling you to create more meaningful and productive relationships with your customers.  Read Zendesk Reviews

Starting Price: Starting Price: $5 Agent/ Month

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Recent Review

"Zendesk review" - Lokendra

Category Champions | 2023

#7

Vitalize your IT service management practices with a robust ServiceNow ITSM solution to enhance the performance of your IT team, minimize IT expenses, and improve IT and business service availability. Read ServiceNow ITSM Reviews

Starting Price: Available on Request

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Recent Review

"Featuring the itsm tool" - Kanika Gupta

Emergents | 2023

#8

Happyfox is a web-based help desk software hosted on the cloud. It tracks and manages customer request coming from multiple channels like email, phone, facebook and chat through a centralized helpdesk ticket management system. Read HappyFox Reviews

Starting Price: Starting Price: $19 Staff /Month

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Free Trial

Recent Review

"Excellent Product" - Mehul Shah

High Performer | 2023

#9

SmartSheet is the world's leading enterprise SaaS base collaboration solution for organizations and easily to managing and automatically work. It has combines ease use of a spreadsheet with collaborative file sharing. Read Smartsheet Reviews

Starting Price: Starting Price: $14 User/ Month

Mobile App
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Free Trial

Recent Review

"Very nice" - Mamta Nagpal

#10

EcholoN is used by small, medium and large companies. It is easy and efficient to start and successively expand as needed without having to buy a new tool. EcholoN is an end-to-end solution Read EcholoN Reviews

Starting Price: Starting Price: $5500 One Time

Mobile App
API
Free Trial

Recent Review

"EcholoN IT Ticketsystem" - Matthias F.

Contenders | 2023

#11

ManageEngine ServiceDesk Plus is a web-based, easy to use help desk and asset management software which integrates ticketing, asset tracking, purchasing, project management, contract management and knowledge base in one low-cost package. Read ManageEngine ServiceDesk Plus Reviews

Starting Price: Starting Price: $8 Technician/Month

Mobile App
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Free Trial

Recent Review

"I used this for a good time, it's best" - Mudit Mishra

Contenders | 2023

#12

UseResponse is the leading company for Customer Support & Community Feedback Software. Having Omni channel communications tracking, Live Chat, Feedback and Knowledge Base tools. Read UseResponse Reviews

Starting Price: Starting Price: $49 Per Month

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Free Trial

Recent Review

"Great Support and Ticketing Tool." - Kim Hanks

Emergents | 2023

#13

Wix Answers is the industry’s first cloud-based customer support solution that consolidates all support channels under the same platform so any business can deliver quality customer support, increase agent efficiency and boost customer satisfaction. Read WixAnswers.com Reviews

Starting Price: Starting Price: $24 Per Month

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#14

All-in-one web SaaS applications in a custom, unique and personal digital workspace to run your entire business/organization/workgroup. Bring your team online, and start working together, wherever you are. Learn more about OpenStudio

Starting Price: Available on Request

Mobile App
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Emergents | 2023

#15

Yodiz is a fully featured Project Management Software designed to serve SMEs, Enterprises. Yodiz provides end-to-end solutions designed for Windows. This online Project Management system offers Prioritization, Recurring Issues, Issue Tracking, Project Management, Sprint Planning at one place. Learn more about Yodiz

Starting Price: Available on Request

Mobile App
API

Emergents | 2023

#16

Hygger is an agile project management tool with built-in prioritization. When the cost of feature creation is high in terms of time and money, there is no way to go without Hygger Learn more about Hygger

Starting Price: Available on Request

Mobile App
API
Free Trial

Emergents | 2023

#17

Tuleap is the only all-in-one Enterprise ALM, 100% Open Source, and Agile solution which enables teams to plan, track, code, and collaborate on software products and applications. Learn more about Tuleap

Starting Price: Available on Request

Mobile App
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Free Trial

Emergents | 2023

#18

Helprace is a cloud-based customer service application for companies looking to build a connection with their customers. With Helprace, companies can start off with basic support, populating their self-service portal and customer community as their brand evolves. Learn more about Helprace

Starting Price: Available on Request

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Free Trial

Emergents | 2023

#19

NeeyamoWorks is a fully featured Employee Expense Management Software designed to serve Startups, SMEs and Enterprises. NeeyamoWorks provides end-to-end solutions designed for Web App. This online Employee Expense Management Software offers at one place. Learn more about NeeyamoWorks

Starting Price: Available on Request

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Emergents | 2023

#20

SutiDesk is a fully featured Help Desk software designed to serve SMEs, Startup, Agencies, Enterprises. SutiDesk provides end-to-end solutions designed for Web App and On Premises. This Help Desk software offers Document Storage, Email Integration, Reporting/Analytics at one place. Learn more about SutiDesk

Starting Price: Available on Request

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FAQs of Issue Tracking Software

Issue tracking software keeps track of the issues, maintains the list, creates reports on the action taken, and quickly shares information and answers related to the problems.

Last Updated: February 27, 2023