Best CRM Apps For Your Business

What is Mobile App CRM?

Mobile CRM apps are designed to provide businesses with a better way to manage their customers. They allow companies to connect with clients through mobile devices such as smartphones or tablets.

A mobile CRM app allows you to send messages, track orders, and even offer discounts to your customers. These apps also enable you to view customer data from anywhere at any time.

16 Best Mobile CRM Apps that Fits for Your Business

Nowadays, businesses are constantly working to improve their customer relationship management (CRM) process. The improvement is necessary for two reasons – to ensure that sales keep pouring in, and to maintain and enhance the market position.

The mobile CRM app was introduced a few years back to revolutionize the CRM process. And now, deploying a mobile CRM app is the need of the hour.

There are so many credible contenders in the market that it is tough to finalize one.

1. HubSpot

HubSpot is unquestionably the CRM anyone could be looking for. It tracks, organizes, and nurtures the leads and customers systematically and effectually. This platform covers an extensive array of features and functionalities to facilitate business in all aspects.

There are a plethora of features offered by HubSpot to leverage your business: 

• Content Management System (CMS)

• Design Manager for easy web design and editing

• Social media marketing and Inbox streams

• Automation, analytics, and reporting

• Custom reports using the smart lists 

• Salesforce integration to monitor workflows

USP: HubSpot Offers a unified platform for inbound marketing

Pricing: HubSpot’s pricing starts at $35 per month

2. Salesforce Chatter

Salesforce Chatter is a social network platform for enterprises. Employees can connect, collaborate, and share resources to render effective customer relationship services. The mobile CRM app enables employees to engage at any time and from anywhere.

Features

• Cloud-based SaaS model

• Team management

• Real-time communication

• Documentation and reporting

• API integration

USP: Salesforce offers numerous services and solutions for overall management of business operations.

Pricing: Salesforce plans start at $25 per month if billed annually. Avail a trial version for a period of 14 days.

3. Freshsales

If you are looking for an integrated and intelligent CRM app, Freshsales should be your foremost consideration. It makes communication easier and assists sales executives in identifying potential clients after analyzing various indicators.

Features

• Built-in phone and email options

• Contact management

• Collaboration with the sales team from a centralized dashboard

• Management of multiple sales pipelines

• Compatible with iOS, Android, and Windows; the web-based app is also available 

USP: AI-based lead score mechanism conveys the probability of converting a lead into a sale. You can communicate in a desired manner after analyzing the lead score.

Pricing: Freshsales plans start at Rs 799 per month if billed annually. A 30-day free trial is available.

4. Pipedrive

Pipedrive is a powerful yet affordable mobile CRM app that utilizes automation and AI. Whether it’s an SMB or a large enterprise, Pipedrive makes sales pipeline management simpler and more efficient.

Features

• Activities management to track each and every activity in the pipeline

• Smart contact management and email integration

• Workflow automation

• Import/Export files and data

• Sales forecasting and reporting

• Permission management

USP: Pipedrive’s API connects with other software, lets you customize features, and acts as a resource for developers.

Pricing: Pipedrive plans start at $24.20 per month if billed annually. A 14-day free trial is available.

5. Insightly

Insightly is not just about sales. The online CRM software is capable of handling sales pipeline, project management, and delivery, and automating complex workflows.

Features

• Contact management and relationship linking

• Automated lead management

• Third-party app integration

• Dashboard Cards showing visual representations of data in block format

• Centralized dashboard for the overall management

USP: Compatibility with Google Apps and Microsoft Office 365 makes it a preferable choice for businesses of all sizes.

Pricing: Insightly plans start at $29 per month if billed annually. You can also try it for free of cost.

6. Zendesk Sell

Zendesk Sell was formerly known as Base CRM. The software allows you to collect and work on potential leads by automating the complete process, right from lead acquisition to project delivery.

Features

• Sales management

• Lead management

• Seamless communication, both internal and external

• API integration with third-party tools and apps

• Expert advice for implementation

• Explore tools in Zendesk Marketplace

USP: Zendesk Sell’s app features enterprise-grade functionality.

Pricing: Zendesk Sell’s plans start at $19 per month if billed annually. A 14-day free trial is also available.

7. Zoho CRM

Zoho CRM is loaded with numerous features to engage and convert potential leads. Whether it’s capturing leads using web forms or communicating via multiple channels; Zoho CRM handles every task with expertise.

Features

• Pipeline Management

• Multichannel communication

• AI-based functioning

• Performance and Analytics

• Process Management

• Sales Automation

• Team Collaboration

USP: Zoho has a complete suite of tools, necessary for managing the Sales and Marketing division.

Pricing: Zoho CRM’s plans start at Rs 720 per month if billed annually. A 15-day free trial is also available.

8. SugarCRM

Many renowned companies trust SugarCRM for their sales and marketing needs. It consistently ranks amongst top performers, owing to its generous range of features.

Features

• CRM reporting and monitoring on Sugar Dashboards

• Advanced workflow management

• Customization and configuration options

• Multilingual and multi-currency support

• Bug tracking and solutions

• Role management

USP: Sugar CRM provides a unified interface for support, marketing, and sales.

Pricing: Sugar CRM’s plans start at $40 per month if billed annually. A 7-day free trial is also available.

9. amoCRM

amoCRM claims to be the first mobile CRM app to offer a messaging feature. This CRM suite emphasizes communication aspects to close more leads in a shorter duration.

Features

• Messaging apps integration

• Complete pipeline management

• Work from anywhere on a mobile CRM app

• Team collaboration

• Chatbot installation

• Sales analytics and reporting

USP: Communicate effectively by using messaging apps such as FB Messenger, WeChat, Skype, Telegram, WhatsApp, and others.

Pricing: amoCRM’s plans start at $15 per month if billed annually. A 14-day free trial is also available.

10. Capsule CRM

The simplicity of Capsule CRM makes it easier to address sales and marketing tasks. Seamless integration with multiple tools and apps ensures effective lead management.

Features

• Pipeline management

• Task and calendars

• Centralized dashboard

• Team collaboration and communication

• Android and iOS compatibility

USP: Capsule CRM acts as contact management software, capable of managing leads, vendors, sales reps, and other contacts on a unified dashboard.

Pricing: Capsule CRM offers a free plan for small business owners. For paid subscriptions, a 30-day free trial is available.

11. Less Annoying CRM

Manage your contacts, track leads at every step, and ensure timely follow-ups with Less Annoying CRM. It adapts conveniently according to the screen size, making it a preferable mobile CRM app for your business.

Features

• Contact management

• Leads and pipeline management

• Calendar and tasks

• User management

• Ease of customization

USP: Affordable CRM solutions without any conditions. And you can scale it any time as per requirements.

Pricing: Less Annoying CRM plan starts at $10 per month. Opt for a 30-day free trial period before making a purchase.

12. Infusionsoft

Segregate your leads, set up appointments, and meet your sales targets in time. Infusionsoft is an ideal sales and marketing software for small and medium businesses.

Features

• Client management

• Pipeline management

• Invoices and payments

• Supports over 230 apps integration

• Marketing automation

• E-commerce solution

USP: Right from setting up the appointments to collecting payments, Infusionsoft automates all the tasks.

Pricing: Infusionsoft plans start at $99 per month. A 14-day free trial is available.

13. Nutshell CRM

If you are seeking a power-packed yet affordable mobile CRM app with an excellent support system, opt for a demo of the Nutshell CRM app. In addition to an intuitive interface, you can expect automation-driven features.

Features

• Contact management

• Sales automation

• Pipeline management

• Team collaboration

• Customized reporting

USP: Nutshell CRM ensures the installation of a fully-functional and customized CRM application within 24 hours.

Pricing: Nutshell CRM’s Starter plan is available at $19 per month if billed annually. A 14-day free trial is also available.

14. Nimble CRM

Nimble CRM complements your efforts in various disciplines such as contact management, pipeline management, and team collaboration. An elegant and intuitive interface is the highlight of Nimble.

Features

• Contact management

• Pipeline management

• Google Apps and Office 365 integration

• Smart social search and segmentation

• Business intelligence

• Sales and marketing automation

USP: Nimble Mobile CRM 3.0 is a dedicated mobile CRM app, capable of functioning as fully-equipped CRM application.

Pricing: Nimble CRM plans start at $9 per month if billed annually. There is a provision for a free trial as well.

15. SuperOffice

SuperOffice is an all-in-one mobile CRM application beneficial for your sales, marketing, and service teams. It aids in company and contact management, documentation and activity management, and team collaboration.

Features

• Sales management

• Marketing management

• GDPR-compliant

• SuperOffice App Store offers various apps, modules, and integrations

• Work on unlimited prospects and leads

USP: Offers different plans for sales, marketing, and services. You can either opt for a Standard CRM plan or opt for a complete CRM focusing on all three disciplines.

Pricing: SuperOffice plans start at EUR 45 per month if billed annually. A 30-day free trial is also available.

16. Kapture CRM

Kapture CRM offers a comprehensive solution ranging from sales to customer service. A dedicated Kapture mobile CRM app allows you to manage your business operations from your mobile phone.

Features

• Sales automation

• Quotations and payments

• Customer service automation

• Order management

• Customer data management

USP: Based on your requirements, you can either opt for the sales cloud package or the service cloud package.

Pricing: Kapture CRM plans start at Rs 1499 per month if billed annually. A free trial is available for a period of 30 days.

Final Thought

Evaluate the CRM solution providers on the basis of their credibility, available features, USP, and pricing. Invest in mobile CRM apps that are in complete harmony with your business operations and don’t burn a hole in your pocket.

Related Research Articles:

• Why you Need a CRM Strategy for Your Business?

• 5 Benefits and Importance of CRM In Banking Sector

• 5 Reasons Why You Should Integrate CRM With Messengers

• 5 Innovative CRM Trends to Keep an Eye on in 2022

• Top 36 Free CRM Software

• 8 Best Legal CRM Solutions for Better Client Relations

• All You Need to Know the Dynamics CRM Sales Process

• Best Practices to Improve CRM User Adoption

• CRM Books To Scale Your Business

• How to Maintain Customer Relationships With Remote Work?

• Mistakes in CRM Security You Should Never Ignore

• Need of CRM in Service Sector

• Role of CRM In Insurance Sector

• Top 10 Reasons Why your Business Needs a Mobile CRM Strategy

• What is a CRM Call Center? What are the Potential Drawbacks of it?

• WordPress CRM Plug-ins to Help You Manage Your Business

• 7 Most Common Issues faced by Small Businesses in Online Marketing

• List of the Best CRM Blogs to Follow for Managers

• Reasons Why Your CRM Fails and How to Prevent It From Happening

• 6 Reasons Why IoT in CRM Will Influence Customer Engagement

• HubSpot vs Salesforce vs Zoho: An In-Depth Comparison of Top CRMs

• Best Customer Retention Software for Reducing Churn Rate

• Best CRM for eCommerce Business

• CRM and ERP – What is the Main Difference and Why to Use Them