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Save big on your business call bills. Set up your complete call management, IVR and toll-free number with unlimited users on MyOperator. Awarded SoftwareSuggest high-performer of 2022. Trusted by 7500+ brands.
$ 34.71/Per Month
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IVR System
It projects your company as big and professional which in turn helps to improve your brand value and recognition. It also extends the reach of your business 24*7 and routes calls to the right departments for a faster point resolution.
Cloud EPABX
It doesn’t require any hardware or software installation. This thereby helps save installation and additional infrastructural costs required while scaling up. Also, it allows you to work anywhere and anytime.
Call tracking
All your phone calls, be it the ones you made, received or missed are tracked. This not only helps you upgrade your customers’ experience but also ensures that no prospect is lost.
Call recording
It helps in training your employees wherein they learn and understand real customer cases. It further helps improve business’ efficiency by giving an overall picture of how the organization is functioning both internally and externally.
Remarketing
It helps in retargeting those customers who showed interest in your website or product previously. Facebook and SMS remarketing are the ways that MyOperator offers to help you reconnect with your callers and repeat purchase.
Toll-free number
Toll-free numbers comprise an IVR that lets you stay available to your callers 24*7, routes all customer calls to the right department and enhances the brand image of your company.
Analytical reports
You get your caller's list classified under new callers and returning callers. Also, the panel shows how much traffic comes from which region, peak time and days of business calls. Get reports of your business call traffic using SMS and emails.
Automated call system
It sends automated confirmation messages for online deliveries. It increases customer retention as they are made aware of every single step of the delivery process.
Extension number
Publish a single number with extensions and get in touch with more companies. Having multiple numbers will increase your cost.
Call masking
Customers are given a masked number of the sales agents and the agents’ private number remains hidden. It ensures their privacy.
MyOperator was born out of the philosophy that an organization must not miss its business leads and should retain its customers. It’s a SaaS based cloud telephony application and works on Virtual PBX. It provides both toll-free and non-toll-free numbers.
I asked my team to find the top 10 benefits MyOperator could provide its users, and they came out with the following.
To verify the advantages of using MyOperator, we connected to one of their customers, Antilog Vacations. The company is in the travel industry and requires an easy-to-handle solution to a) manage multiple calls during peak hours, b) ensure that the calls are not missed due to an engaged line, c) record and file the conversation with the customer to assess the effectiveness of the customer representative and increase chances of sales closure.
How MyOperator helped Antilog–
Today, Antilog has a single virtual number (Antilog prefers non-toll-free, though my operator can also provide toll-free numbers) which makes it possible for Antilog to give its customers one number instead of multiple phone lines. The MyOperator Panel keeps track of the calls and records the conversations taking place. Additionally, it allows Antilog’s team to call missed customers with the click of a button with its click-to-call feature.
Besides Antilog, they claim big names like Mahindra First Choice, Dulux Paints, Lenskart, Snapdeal & even the Aam Aadmi Party as their customers.
We wanted to know why one should choose MyOperator over the other PBX players, so we asked them the question. And this is what they had to say-
The service looked pretty good to us, but their mobile app can be further improved. However, the team is working on it and promised to bring a new version live in less than a month’s time.
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Zapier, zoho, freshdesk, salezshark, leadsquared, pipedrive
"Easy to use and monitor the campaigns"
"The software is extremely user friendly. It is very easy to use. It has all the elements we looked forward to. The support staff is amazing."
"Outgoing calls are extremely expensive restricting us from using the outgoing services. "
"Not easy to upload the script, if you want to change the greeting IVR"
"Also provide CRM, where can we update all our customer details and not required to make excel sheet."
Sunil S.
Used the software for : Less than 6 months
Company Size :11-50 employee
I paid for 12 months & request for refund on 28th day as I cannot see who is calling. They said they cannot refund as I have bought it at discount. So now I am stuck with a service which I cannot use for next 11 months but still need to Pay. I am not sure whether its even legal to take money without providing service.
Shenaz
Reporter
Used the software for : 1-2 years
Company Size :51-200 employee
Verified By :
This software for the past 1 month and feels. It is very good and reliable in a competitive way. Feels the interface needs to improve considering what other softwares have been providing for a long time.
Gaurav
Properieter
Used the software for : Less than 6 months
Company Size :1-10 employees
Experience has been great with minor issues which we ourselves haven't looked into pro-actively but in a bigger scenario.I really like the service and support from shivam has been fantabulous and prompt
Customer support
Outgoing calls are extremely expensive restricting us from using the outgoing services.
Prateek
Managing Partner
Used the software for : More than 1 year
Company Size :11-50 employees
Its nice, the overall experience is awesome. Its great using your service. Supportive staff and user friendly dashboard completes the circle. Its been more than an year we are using your services. Thanks Salik! for being there everytime we need you!
Easy to use and monitor the campaigns
Not easy to upload the script, if you want to change the greeting IVR
Shivam A.
MD
Used the software for : Free trial
Company Size :11-50 employees
Excellent experience with the software loved the user interface and all the little features that give your business an edge over others. Would definitely recommend the services to other people so they can witness the quality themself.
User interface
Not found yet
The starting price of MyOperator is $ 34.71/Per Month. It has different pricing plans:
MyOperator also provides a free trial to users.
MyOperator integrates with various apps:
The top 5 features for MyOperator are: