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Oracle Hospitality is a comprehensive restaurant management for all the size of a restaurant. This is useful to increase our business by the latest functionalities. Simple and easy to fast systems for users and also built a good relationship with them.
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Oracle Corporation
San Mateo
Oracle Corporation 500 Oracle Parkway, M/S 5op7 Redwood Shores, CA 94065 USA
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"Its quite easy to customize this application as required."
"Packed with integrated modules like inventories management and stick management, Oracle Hospitality is here to trim down the hassle involved in stock management. It will streamline the entire process. "
"The restaurant industry is customer-oriented and Oracle Hospitality is well-equipped with integrated modules which assure for a happy and customer. It is compatible to accept the payment by various methods which eliminates the need to keep cash"
"Customer Support is average. This can be improved."
"HORRIBLE customer service and tech support, Edits, changes, and customizing reports impossible "
"A better app layout will make it more appealing. "
jb
Manager and Guest Services
Used the software for : More than 1 year
Company Size :51-200 employees
Don't do it they want to charge you for everything and only want to email you help pages. I for one am not at my desk on my email unless I have to be. I have employees, guests, walk throughs!! I have had an open issue with the support team for over 3MONTHS and they just keep passing me around to someone else and wanting to charge me for everything. I completely changed my confirmation letters and paid over $600.00 and they still don't work Look at another PMS and POS system!!!!!
PMS is easy to use
HORRIBLE customer service and tech support, Edits, changes, and customizing reports impossible
Silky S.
Senior Software Engineer
Used the software for : More than 1 year
Company Size :10,001+ employees
Overall experience with the Oracle Hospitality is good. Server can be customized. Ease of setting up availability of items. Its quite easy to fix any issue with this tool . Its highly scalable and robust in terms of functionality.
Its quite easy to customize this application as required.
Customer Support is average. This can be improved.
Akhil S.
Used the software for : More than 1 year
Company Size :201-500 employees
For me, Oracle Hospitality came as a blessing in disguise. I recently joined a hospitality leader as Stock Manager. In my previous job, the record of stocks was prepared by manually which was both tiring and erroneous. But, now it is as easy as clapping because they are using Oracle Hospitality.
Packed with integrated modules like inventories management and stick management, Oracle Hospitality is here to trim down the hassle involved in stock management. It will streamline the entire process.
A better app layout will make it more appealing.
Glaiza
Used the software for : 6-12 months
Company Size :51-200 employees
I run a restaurant which gets a pretty good crowd on the weekends. Despite the huge rush, the software keeps on updating our customers’ feedback that helps us to improve our services. Keeping a track on your customers’ was never so easy. It really helped us to have a constant footfall.
The restaurant industry is customer-oriented and Oracle Hospitality is well-equipped with integrated modules which assure for a happy and customer. It is compatible to accept the payment by various methods which eliminates the need to keep cash
Mobile app layout can be improved.
Oracle Hospitality also provides a free trial to users.
The top 5 features for Oracle Hospitality are: