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Petpooja Pricing, Features, Reviews and Comparisons
What is Petpooja?
Petpooja is a comprehensive restaurant management platform that works both online and offline. We have developed a single point software for all your restaurant functionalities. Currently, we are operating with 50,000 + restaurants in Pan India, UAE, and South Africa.
Petpooja Starting Price
$ 138.89/User/ Year
Petpooja Awards
Get an Overview for the Leaders Matrix at glance
Our Awards and Recognition
More Awards
Key Features of Petpooja
- Customer Management
- Inventory Management
- Maintenance Staff Management
- POS invoicing
- Production Management
- Survey Management
- Vendor Management
- Warehouse Management
- Sales Tracking
- Food and Beverage Costing
- Multi Currency Support
- Inventory control
- Customer DataBase
- Table Management
- Notification via SMS and Email
- Order Tracking
- Delivery Management
- Credit Card & Gift Card Processing
- Track & Secure Payments
- Print Reciepts
- Online Payment
- Data Imports/Exports
- Stock Management
- Cash Management
- Point of Sale (POS)
- Performance Metrics
- Multi-Location
- Resource Management
- Billing & Invoicing
- Budgeting & Forecasting
- Dashboard
- Order Management
- Waiting Time Tracking
- Analytics
- Approval Process Control
- Incident Management
- Dispatch Management
- Purchasing
- Alerts/Notifications
- Recurring Billing
- Debit Card Support
- Gift Card Management
- POS Transactions
- Receipt Printing
- Staff Management
- Data Management
- Accounting Management
- Quotes / Estimates
- Sales Management
- Discount Management
- Distribution Management
- Food Costing
- Kitchen Management
- Menu Management
- Pricing Management
- Restaurant POS
- Retail Management
- Touch Screen
- Feedback Collection
- Predictive Analytics
- Costing
- Recipe Management
- Built-In Accounting
- Delivery Tracking
- For Restaurants
- Online Ordering
- Sales Trend Analysis
- Supports Loyalty Program
- Reporting & statistics
- Food Safety
- Sales Analysis
- Sales History
- General Ledger Entry
- Check Printing
- Customer Portal
- Separate Checks
- Tips Management
- Reporting/Analytics
- Mobile Payments
- Loyalty Program
- User Access Permissions
- Recipe/Formula Costing
- Recipe/Formula Management
- For Cafeterias
- Menu Planning
- Customer Journey Mapping
- Food & Beverage Management
- Multi-Facility
- Email / Online
- Statistical Analysis
- Self Check-in
- Driver ETA
- Wine Club Management
- Cash Drawer Management
- Production Tracking
- Bar POS
- Single Store
- Barrel Management
- Free / Reduced Meals
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Most Preferred on SoftwareSuggest
Petpooja Users
Business
- Freelancers
- StartUps
- SMEs
- Agencies
- Enterprises
Available Support
- Phone
- Live Support
- Training
- Tickets
Specifications
- Deployment:
Cloud Based
- Payment:
Yearly
-
Api
-
Customization
-
Mobile Support
Language Support
- Arabic
- Bengali/Bangla
- English
- Gujarati
- Hindi
- Kannada
- Malayalam
- Punjabi
- Tamil
- Urdu
Petpooja Categories on SoftwareSuggest
Top Software in Restaurant Management Category
Petpooja Pricing
Click here to get detailed pricing as per your requirements.
Petpooja First Year Payment
$ 138.89
User/ Year
- Billing and KOT Support
- Table Management
- Discounts and Payments
- Accounts and Reports
- Merchant Android App
- Cloud Dashboard
- Unlimited Terminal Support
- Inventory Management
- Central Kitchen
- Menu Management
- Taxes
- Customer Profiling
Get Pricing
Petpooja Yearly Payment
$ 104.17
Per Year
- Billing and KOT Support
- Table Management
- Discounts and Payments
- Accounts and Reports
- Merchant Android App
- Cloud Dashboard
- Unlimited Terminal Support
- Menu Management
- Inventory Management
- Taxes
- Central Kitchen
- Customer Profiling
Get Pricing
Company Details
-
Company
Name :
Petpooja
- Headquarter
:
Ahmedabad
- Website :
-
Full Address :
Petpooja- 81 Titanium, Corporate Rad, Prahaladnagar, Ahmedabad
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Petpooja Description
Petpooja is a complete restaurant management tool that allows you to control every area of your operation. Billing and KOT, Table management, Menu management, Customer Relationship Management (CRM), Inventory Management, 80+ Business Reports, and much more are included in Petpooja's basket. The app covers everything from incoming logistics (accounting of raw materials/ inventories) to bill printing and client feedback. To better understand your progress, we offer business reports that will provide you with additional information on your company's performance.
Essentially, all of your work can be done from a single platform, saving you a tremendous amount of time and money in every way.
Petpooja also has over 200+ integrations, ranging from payment gateways to reward programmes to meal delivery interfaces. We provide a fantastic 24-hour customer support service in your native language, and all missed calls and enquiries are monitored because we want you to have a pleasant and stress-free experience.
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Alternatives of Petpooja
Petpooja Videos
Integrations
Swiggy, Sodexo, PayTm, UPI, Dunzo, #Loyalty, Lazypay, Eazyloans, SAP, Ticket, INDIFI, AWS, Mobikwik, exclusif, xeno, Eazydiner, UrbanPiper, Pinelabs, IIFL, worldline, Sunmi, Bijlipay, olamoney, Roadcast, Razorpay, amazon, udaan, zomato
Overall Reviews
4.7/5
Based on 148 Reviews
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Likelihood to recommend
Out of 100%
Overall Feedback from Customers
Pros
"Yes, easy to use, most beneficial is Customisation options and Reports""Product is easy to use and supporting team is very helpful.""It is an all in one platform for all restaurant billing and order management.""
"Yes, easy to use, most beneficial is Customisation options and Reports"
"Product is easy to use and supporting team is very helpful."
Cons
"Printing of an order at different printers based on requirements. Eg if we have 3 printers and customer order for one tandoor item , one chat item and one sabji. Rhen kot should be printed in. 3 different printers as we have different printers for chat , tandoor and kitchen items"
"Quick chat bot need to be added in admin section"
"There is a learning curve to the software"
Petpooja Reviews (145)
DIVJOT S.
Owner
Used the software for : 1-2 years (Daily)
4.0
May 25, 2022
Restaurant management software is good
It is good software. Initially, it was not easy, but after taking training and using it, we loved this software as it also includes many features.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Impressive thing is their feature and their all upcoming things as they never stop they always try to keep themselves
Cons
Inventory part can be improved and also try to make software for hotels
Any missing feature?
Yet we can not say about it except rooms management for hotel
Sachin P.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
May 23, 2022
Good. But not best
This is good software but not most likely helpful for the software customer support. Not too much generous support from the customer support executives.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Taneer
Director
Used the software for : Less than 6 months (Daily)
Company Size :11-50 employees
5.0
Jan 02, 2023
Good Training Session
The training session conducted by Hiren was excellent, and he explained very neatly. Moreover, he is very patient and responds most appropriately to my questions.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Latest
Pros
Design
Cons
Menu updation
Any missing feature?
Proper accounting like trail balance
What other products like Petpooja have you used or evaluated?
Nothing
How Petpooja is better/different from its competitors?
NA
Brothers F.
resturant
Used the software for : Free trial (Daily)
Company Size :1-10 employees
Verified By : 
5.0
Dec 27, 2022
very nice training & good experience
Easy to use, and most beneficial is Customisation options and Reports. It is an all-in-one platform for all restaurant billing and order management. "Product is easy to use, and supporting team is very helpful."
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Latest
Pros
Yes, easy to use, most beneficial is Customisation options and Reports""Product is easy to use and supporting team is very helpful.""It is an all in one platform for all restaurant billing and order management."
Cons
no cons
Any missing feature?
noooo
Neelav R.
Owner
Used the software for : Less than 6 months
Company Size :1-10 employees
4.0
Dec 02, 2022
Great Application for restaurant and kitchen billing
Loved the customer service response and the very user friendly app. The excellent support team from PetPooja. Easy to use and easy to keep track of the customers. I would surely recommend it to others.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Pros
user friendly powerful
Cons
none
Anand G.
Owner
Used the software for : Less than 6 months (Daily)
Company Size :1-10 employees
5.0
Nov 14, 2022
Support system
The support system is fantastic, I have many businesses and use software for almost all, but no other software company gives this sound support system. Specially I want to thank Hiren.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Support
Cons
Nothing felt yet
Any missing feature?
Not any for me
What other products like Petpooja have you used or evaluated?
Fitgym software
Sagar
Partner
Used the software for : 6-12 months (Daily)
Company Size :11-50 employees
5.0
Sep 25, 2022
Very effective software for Restaurant Management
Easy to work with, feature-rich, Reports, and Analytics are very easily accessible and available at the fingertips. In addition, a lot of customization is available as per your needs.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Yes, easy to use, most beneficial is Customisation options and Reports
Cons
Menu Nesting, little more backend control.
Any missing feature?
More editing options for Bill and KOT format, allow more layers of Menu Nesting.
What other products like Petpooja have you used or evaluated?
Yes, we have tried Posist, Limetray and Torqus.
How Petpooja is better/different from its competitors?
It's clearly better in terms of Customer Support, Features, Customisation, Speed and Stability.
R.P.Singh
CFO
Used the software for : Less than 6 months
Company Size :1-10 employees
5.0
Sep 25, 2022
Best software for small to big F&B outlet
Very simple to use billing software for the user and lot of detailed reports with a lot of options for the owner from the control and yield management point of view
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Pros
user friendly powerful
Cons
none
Anurag S.
Cafe and restaurant
Used the software for : Less than 6 months (Daily)
Company Size :1-10 employees
Verified By :
5.0
Sep 12, 2022
Best demo and training team
The product is fantastic and comes up with a lot of features. I am looking forward to making the most of it. Thanks again, team, for conducting the training sessions so accurately.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Mobile App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
The reports and dashboard
Cons
None
Any missing feature?
None
THE L.
Owner
Used the software for : 2+ years (Daily)
Company Size :11-50 employees
Verified By :
5.0
Aug 25, 2022
We are satisfed with the product and customer service
Being a single source for billing, inventory, online order track record, and pet pooja make my life easier and a master application for all our needs.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Single platform for everthing
Cons
more for the campaigns
Any missing feature?
features like salary update should be in the owners dashboard also
Rachana S.
Restaurant
Used the software for : 1-2 years (Daily)
Company Size :11-50 employees
5.0
Aug 24, 2022
Support and ease of usage
The entire Petpooja team has been accommodating, specially Sumit and Swapnil. They had always been available on need bases. Swapnil helped us easily install the setup at our new outlet, and we appreciate his help. Moreover must say software is easy to use for even first-time users.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Product is easy to use and supporting team is very helpful.
Cons
Printing of an order at different printers based on requirements. Eg if we have 3 printers and customer order for one tandoor item , one chat item and one sabji. Rhen kot should be printed in. 3 different printers as we have different printers for chat , tandoor and kitchen items
Any missing feature?
Printing of an order at different printers based on requirements. Eg if we have 3 printers and customer order for one tandoor item , one chat item and one sabji. Rhen kot should be printed in. 3 different printers as we have different printers for chat , tandoor and kitchen items
What other products like Petpooja have you used or evaluated?
Sanguine
How Petpooja is better/different from its competitors?
User friendly and support
Talwinder
Owner
Used the software for : Less than 6 months
Company Size :1-10 employees
5.0
Aug 16, 2022
Good Software to use
Good Software. I have been using this for the last six months, and It's suitable for the food industry. I am delighted with the inventory part. All the data was managed very well. I will continue for the next working years,
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Pros
user friendly powerful
Cons
none
Rajesh C.
Trainer
Used the software for : 2+ years
Company Size :501-1000 employees
Verified By :
5.0
Aug 04, 2022
Best restaurant management software
Best restaurant management software. 24x7 support. We can manage our restaurant easily, including online order management and inventory and multiple staff
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Pros
user friendly powerful
Cons
none
v.k. S.
Finance
Used the software for : 1-2 years (Daily)
Company Size :11-50 employees
Verified By :
5.0
Jul 28, 2022
Amazing Software for POS
Quick response by the team and the pieces of training were planned well in advance. As a result, menu management is as simple as that in fingertips, user-friendly POS software.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
User Friendly
Cons
Quick chat bot need to be added in admin section
Any missing feature?
Missing of Tab version in i cloud platform
Ajay p.
Owner
Used the software for : 6-12 months (Daily)
Company Size :1-10 employees
5.0
Jul 28, 2022
Software are good
The sales team are good, software good but after sale service not good because not pick up the phone on time, the overall experience is good, I like to buy the product for others out late
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Very easy
Cons
After sale service
Any missing feature?
Sms system when customer order is ready..
Mr. J.
Owner
Used the software for : Less than 6 months (Daily)
Company Size :1-10 employees
Verified By :
5.0
Jul 22, 2022
petpooja software training
Petpooja Software training provided by Jitwin. The training was Wonderful. My queries were resolved in training. All features were explained briefly and also assured of support whenever required.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Mobile App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Brief Explanation for all features.
Cons
Nothing so far.
Any missing feature?
Not so far.
Palash K.
Owner
Used the software for : Less than 6 months (Daily)
Company Size :1-10 employees
Verified By :
5.0
Jul 18, 2022
Easy to use
The software is easy to use and is full of features without being overwhelming. The support is always available and very helpful. Overall it’s excellent software and helps a lot in billing and management.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja IOS App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
The extensive feature set
Cons
There is a learning curve to the software
Any missing feature?
More features than what most people would ever need
Roma S.
Event Coordinator
Used the software for : Less than 6 months (Daily)
5.0
Jul 11, 2022
Smooth customer support and one of the best integrated software for horeca management
PETPOOJA is a fantastic integrated software for Horeca management. Customer support is always active and on time to assist. It is user friendly and smooth to use. Even the prices are fair as per the services they are providing with. Have enough features to maintain your billings and orders. It must be recommended.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Mobile App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
It is an all in one platform for all restaurant billing and order management.
Cons
nil
Any missing feature?
nil
What other products like Petpooja have you used or evaluated?
inrestro, csat
How Petpooja is better/different from its competitors?
way better than others because of its single platform features.
Stephanie
Co-Owner
Used the software for : Less than 6 months (Daily)
5.0
Jul 11, 2022
Go for it!
I'm impressed with all the features and the staff. Every person I talked to was friendly, extremely patient, and committed to helping me. Also, training with Hiren was excellent. I couldn't recommend more!
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Mobile App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
The billing was awesome, many features and altogether friendly and intuitive.
Cons
I don't know yet, once I'll use it everyday I'll get back to you.
Any missing feature?
n/a
What other products like Petpooja have you used or evaluated?
n/a
How Petpooja is better/different from its competitors?
n/a
Imran K.
Owner
Used the software for : 6-12 months (Yearly)
5.0
Jul 06, 2022
Training session of pet Pooja
It is extremely user friendly and has all the features you need to operate a restaurant. Hiren Patel, sir, excellent work, easy to understand thankyou
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Pros
It suffice the requirements and comes in my budget also. better than expensive alternatives.
Cons
Not now
Any missing feature?
Not now
Ravi J.
Review for petpooja
Used the software for : Less than 6 months (Daily)
Company Size :1-10 employees
Verified By :
5.0
Jul 01, 2022
Awsome
Excellent, excellent software. User friendly user interface is easy to understand & very easy to use. The support team is always available to help with any issue; whether it is technical or menu-related, I give 10/10, especially their support and training team provide the solution to our problem.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
very good software. most user friendly user interface easy to understand & very easy to use. The support team always available to help at any issue whether it technical or menu relatedi am giving 10/10 for the especially their support and training team they give solution of our issue.
Cons
All is good
Any missing feature?
No
What other products like Petpooja have you used or evaluated?
No
How Petpooja is better/different from its competitors?
Easy to use
Gandhinathan
AGM
Used the software for : 1-2 years (Daily)
4.0
Jun 24, 2022
Petpooja is rally good PoS
Easy to use and outstanding support from both the support team and technical team. We need to improve the Inventory module and online sales. Reports are more helpful.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Online reconciliation
Cons
Inventory and CRM has to improve I can't get my customer details easliy
Any missing feature?
Dine in item out 9f stock marked details
Beijing h.
Pos
Used the software for : 1-2 years (Daily)
5.0
Jun 24, 2022
Easy to use
This software was beneficial because it captured all data and was easy to reconcile with online aggregators. Since this software is easy to use, everyone can quickly learn
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Online aggregators reconciliation and the integration of menu with third party
Cons
Please have net sales figures in report colum
Any missing feature?
As today nothing
Abdus
Team Lead
Used the software for : 2+ years (Daily)
5.0
Jun 13, 2022
All in one POS
I strongly Recommend Petpooja for Restaurant owners as it is the finest Pos in the market. It is user friendly and cloud-based software where you can monitor all your data under one roof. The setup was simple l, and you can automate it easily. One-stop solution for all the restaurant owners to automate Inventory, Reports, and aggregators operation.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
All in one POS.
Cons
Business Networking
Any missing feature?
No
What other products like Petpooja have you used or evaluated?
Unipro, Posist, limeTray and Dine plan
How Petpooja is better/different from its competitors?
Very economical and user friendly
Ripan M.
Owner
Used the software for : 2+ years (Yearly)
5.0
Jun 13, 2022
Spot on service
It would be a great help if during night help can be increased because especially after 12 it's hard to get any customer care executives.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Simplicity
Cons
Captain app guest name one registered don't feature second time.
Any missing feature?
Not exactly
What other products like Petpooja have you used or evaluated?
Micros
How Petpooja is better/different from its competitors?
Simple and easy to use
Aman G.
Merchant Trainer & Technical Support
Used the software for : Free trial (Daily)
5.0
Jun 09, 2022
Best POS Software with user friendly interface
Petpooja POS software gives the best solution for restaurant management, and the interface of the software or application is very user friendly, and one can use it.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Quick Support
Cons
We can add the employee attendance and working hour.
Any missing feature?
Restaurant employee attendance & working hour.
How Petpooja is better/different from its competitors?
Provide the quick support to the customers.
Brown B.
Growth lead
Used the software for : 6-12 months (Daily)
5.0
Jun 08, 2022
Brown BurgerCo Training
Nishant & team provide timely training and solve every query of partners. Brown Burger team appraises their timely efforts and wishes them a promising future
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Easy to operate, training and support is is their forte
Cons
Integration part can be better
Any missing feature?
Takeaway qr code
How Petpooja is better/different from its competitors?
Better communication, timely action
Rios P.
Owner
Used the software for : 1-2 years (Daily)
5.0
Jun 07, 2022
Best Support
The Petpooja team gives the best support. Every query is addressed and resolved quickly. I have been using this software for the last year, and I am happy with this software.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
The overall product is great and the support is very impressive
Cons
No cons
Any missing feature?
All features are there in the software
Yo F.
Owner
Used the software for : 6-12 months (Daily)
5.0
Jun 07, 2022
Best POS and Easy to use
It is easy to use, and training my staff for this software is easy. Even my new staff gets trained within a day. It has all the features to manage my restaurant
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
It is easy to use and training my staff for this software is super easy
Cons
Everything works fine. No con as such yet!
Any missing feature?
Not that I can thin of
Yo F.
Owner
Used the software for : 6-12 months (Daily)
5.0
Jun 07, 2022
Best POS and Easy to use
It is easy to use, and training my staff for this software is easy. I do not have to worry if I hire someone new. They give all the features which make it easier to manage our Outlet.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
It is easy to use
Cons
Everything works fine. No con as such yet!
Any missing feature?
Not that I can think of
Rajinder G.
Owner
Used the software for : 2+ years (Daily)
5.0
Jun 06, 2022
Mr Saumil Patel, Taxes team
The very dedicated, very knowledgeable, very passionate person Mr. Saumil is. An invaluable asset for Petpooja. He could solve many of my issues in minutes.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Pros
Almost all the features.
Cons
Didn't find any, so far.
Pizza p.
Owner
Used the software for : 1-2 years (Daily)
5.0
May 26, 2022
Outstanding software & Best customer service
I was so happy using your software & your support is Excellent whenever we need a kind of help they resolve the queries so quickly. All features are so good.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
All
Cons
NA
Any missing feature?
NA
P. B.
Owner
Used the software for : 2+ years (Daily)
5.0
May 24, 2022
Best Billing Software & User friendly
Had a great experience with the software. It is straightforward to use, user friendly, and with great support provided by the team. It has many useful features which help to manage restaurant operations easily
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Software features, service and support and easy to use
Cons
N/A
Any missing feature?
No
Le B.
Owner
Used the software for : 2+ years (Daily)
5.0
May 23, 2022
Pocket friendly & User friendly Software
We love to use the Software as its so user friendly and it serves so many features in low budget. It helps a lot in daily operation to make work more easier
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Easy to use
Cons
N/A
Any missing feature?
No
Tajamul B.
Owner
Used the software for : 6-12 months (Daily)
5.0
May 18, 2022
It is going good and very supportive
All services are good, and features are usable. I had a great experience with PETPOOJA as I have been using this for the last eight months. Also, the team is very supportive.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
software it self
Cons
inventory part can be improved
Any missing feature?
Integration from local delivery partners
What other products like Petpooja have you used or evaluated?
SMS services i am using.
How Petpooja is better/different from its competitors?
It is very different as all software has different features
Manash
Used the software for : 2+ years
Company Size :51-200 employee
5.0
May 17, 2022
Appreciate the work of Abdul Ameer
Thank you so much, Abdul Ameer, for your help in reinstalling the software.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Rocket M.
Owner
Used the software for : Less than 6 months (Daily)
5.0
May 17, 2022
Very well designed sofware for managing a food joint
First, they have made what is required in the food business, and that is easy to do business. Moreover, hats off to the whole team that works in perfect sync to give you a seamless exp if you are new to this software. Your issues get resolved in a matter of minutes. Great job, pet pooja team. Highly recommend !!
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Query resolution effots, time and quick action by the team.
Cons
Menu arrangement orders and bit more improvement in the menu display. It needs to be upgraded with more color themes and graphics. It helps locating a particular item little more faster.
Any missing feature?
When a zomato rider reaches the cafe it dsnt show the driver has reached plus when he picks up the order it again dsnt show the same. Moreover when it picks up the order ot should automatically get settled into past orders.
What other products like Petpooja have you used or evaluated?
Nothing. A simple kot machine
How Petpooja is better/different from its competitors?
I m sure it is
Swapnil
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Apr 25, 2022
Prompt resolution
The best customer service department :) I'll surely recommend PetPooja to everyone. Thanks and Regards, team :) Keep up the great work :) All the best :)
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Poonam k.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Apr 25, 2022
Customer service support is your USP
I am thrilled with how the pet pooja team supports its customers. It’s a delight to be a part of this lovely experience.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Pros
Customer service support
Cons
I would really appreciate if there is an option to just save the bill for our records without sending it to customer.
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Kishore M.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Apr 19, 2022
One Of Best Billing Software to mange everything
It's been three year that I've been using Petpooja Software, and recommend to all go for it because it is simple to use, understand and manage all platforms on a single POS
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Mobile App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Very easy to use and mange all platforms order on Single POS
Cons
Noting all us well
Do you think Petpooja delivers value for the money spent?
Not Sure
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
No
What other products like Petpooja have you used or evaluated?
Notknow
How Petpooja is better/different from its competitors?
Everything
Dheerendra K.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Apr 18, 2022
Simplest cloud enabled POS
Fantastic POS app for the Owner & the Food & Beverage team. Excellent and quick customer support. Hiroshi is true asset to Petpooja. Keep it up! Recommended. Cheers.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Pros
Data
Cons
Reports
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Apni A.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Apr 15, 2022
Excellent
You have picked up my problem quickly and provided a solution on time without delay. I am thankful to Petpooja. This is a perfect and user friendly platform. Thanks,
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Mobile App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Reports
Cons
Till now i could not find any issue
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
No
Swapnil
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Apr 15, 2022
Great customer support
PetPooja has eased our business operations to a large scale as we get orders from all aggregators on one screen. It also has Inventory Management features and Kitchen Display System, which has got paper usage in our restaurant to 0. Thanks a lot to the PetPooja team. Keep up the great work :)
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Ease of use
Cons
Menu editing
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
NA
Hilly B.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Apr 06, 2022
Great team and an amazing overall experience.
Hiren trained us on the software, and he is a beautiful guide and trainer. Very courteous and soft-spoken. Loved interacting with him. I wish him all the best.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Ease of operation
Cons
Haven't explored it enough to coment
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
No
Jagadish
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 29, 2022
Great work by Divya Adhikari
Thank you Divya for your constant support to get our brand onboarding. It was a great experience, hope to see the best service from your team. Cheers!
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Harshul A.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 28, 2022
I love the Customer Support
The best thing about petpooja is customer support, and the product is value for money. Features are also amazing. Yes it is best POS in the market ????
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Features and customer support
Cons
Nothing because your customer support is The best
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Everything is fine ???? it is Full pack and best ???? soon I will move to Petpooja Plus
What other products like Petpooja have you used or evaluated?
Hi-tech I have Tried and that is Shit
How Petpooja is better/different from its competitors?
Much Better
Prakash s.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 22, 2022
Good effort ????
It has been a very good experience so far with Petpooja, whenever we got into trouble with anything, only then we got the solution. Thank you dear Divya Kumar ji and your Team
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Mobile App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
First of all petpooja is very simple, never had any problem in doing it, apart from this the team is very good divya kumar ji's behavior is very good
Cons
Those with more than one store should get some amount of relief on purchasing software.
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
everything is very good wish you all the best
What other products like Petpooja have you used or evaluated?
yes absolutely done
How Petpooja is better/different from its competitors?
So many cool things in petpooja that make it good
Vvssignatures s.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 22, 2022
Rating
Best software and the coordinator Mamta is excellent in giving solution, very professional. All the help i need she give instant response, thanks to the whole team
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Pros
Kk
Cons
Kk
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Chandani
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 22, 2022
Review about petpooja software
Extremely easy and amazing software, covers all essential management functions, also thankyou for conducting sessions to make it more easy and fun.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Reports, accounting (expenses)
Cons
I think expenses can be seen with reason all together at the end for example if I added salary on different days at end i can see in the colum of expenses
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
It's really completely featured (Can add something related to accommodation only if possible like 5 rooms in billing page)
What other products like Petpooja have you used or evaluated?
Opera
How Petpooja is better/different from its competitors?
It's amazing value for money and sum up with all essential features for small business
Vijay D.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 22, 2022
DIVYAKUMAR
DIVYAKUMAR Service is very good I His behaviour very polite and thanks for supporting special Thanksgiving to DIVYAKUMAR All over experience is very good but one inventory team experience ????
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Billings app and captain app
Cons
Inventory and expenses account
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Expenses account
What other products like Petpooja have you used or evaluated?
????????
Vineet P.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Mar 17, 2022
Easy to use tool meant for everyone
We wanted a tool which is not complicated from end user perspective and Petpooja solves the purpose. With great customer service response, easy configurability and UI, the tool easily ticks off a lot of complicated issues
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
The customer service and system configurability
Cons
Customer facing notifications, tracking and integration of Whatsapp push notif features
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Customer front end for tracking and notifications
Rakesh K.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 16, 2022
Amazing POS system
Aftwr evaluating many POS system, I spoke to Deepak and immediately a sense of confidence crept in from the way he described the system, features, tool integration with thirdparty systems,how to implement etc. He also highlighted on their Customer Support who have lived up the expectation set by Deepak. We have been using it for over a year now and are delighted that we spoke to Deepak and we chose petpooja.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
The team of Petpooja, the tool,Easy of use and anyone to starting using within 15ms of knowing the tool
Cons
Removal of deactivated users.
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Removal of users from the system
What other products like Petpooja have you used or evaluated?
The entire POS system and petpooja plus
How Petpooja is better/different from its competitors?
Easy of use and customer support
Jasjit
Used the software for : Less than 6 months
Company Size :11-50 employee
1.0
Mar 16, 2022
Such waste of Money And useless software and worst after sale support
Useless software with worst after sale service and customer support Got stuck with them for one year now>They promote it as full restaurant solution but don't even have basic features. Do not recommend it to anyone.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Mobile App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
featuresnot use friendly after sale support
Cons
all of it
Do you think Petpooja delivers value for the money spent?
No
Are you satisfied with Petpooja features?
No
Did implimentation of Petpooja was easy?
No
Any missing feature?
basic billing
What other products like Petpooja have you used or evaluated?
none yet
How Petpooja is better/different from its competitors?
worst
Petpooja
Mar 16, 2022
Hello Mr. Jasjit we sincerely apologize for the inconvenience caused to you. Please send us a message at +91 8155009206 or email us at support@petpooja.com so we can assist you immediately. - Team Petpooja
Subhasis
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 16, 2022
One word for them OUTSTANDING
Their software is good.service is just outstanding.petpooja helped me a lot in managing my business.the reports they provide give you every aspect of your business.menu management module is also good and apt. yet to use all their features but what surprised me is their service.the best u can expect from any service vendor.thank you Wasim and all petpooja folks
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Service
Cons
Nothing
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Notbyet
Vineet P.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Mar 15, 2022
Petpooja- A cloud service bundle for your restaurant
Petpooja and its associated services offers you a great package to relieve you of day to day operations and management. Simple in its configurability and execution, the tool really bridges the Technical staff stuff to the common person. With little training and setup-you are good to go. There are nibbles of improvement expected in many areas, but the updates keep on ticking those boxes time to time. As a customer- I do recommend the tool.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Simple UI, user- friendly, cloud based
Cons
Some dependency on same Wi-Fi connection- unavailability makes those features unusable, Menu management could be better (comparing with competition in the market)
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Not Sure
Any missing feature?
Customer call back and order tracing for pick up
Deepak R.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 15, 2022
User Friendly
It's been great experience with pet Pooja it saves our most of time the software gives you everything and very user friendly we are very pleased working with pet Pooja
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
The auto accept saves a lot of hassle
Cons
If it can also have auto food ready option
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Not yet
Akash U.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 15, 2022
Regarding POS and Customer Experience
I being founder of health food chain and into F&B industry from last 5 years can surely say with all confidence that Petpooja seriously offers great variety of features and best customer support till date. Miss Parmy Doshi was my Point of Contact and she was always there to help me out instantly with all my queries. The customer associates on call always provided the solution and updated all my mails on time. Would love to recommend Petpooja to anyone to avoid chaos and have hassle free experience focusing more on sales for your outlet.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Customer Associates are very helpful plus the software flow as in UI is very smooth
Cons
Not as such for now.
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Car dine in I guess!
What other products like Petpooja have you used or evaluated?
Not yet.
How Petpooja is better/different from its competitors?
Providing all features at one platform.
Jag S.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 15, 2022
Parmy Joshi
Worked diligently and efficiently, to get me up and going and my team affluent with Pet Pooja Software, thank you
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Efficiency and communicative
Cons
Apple software compatibility
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Google drive and sheets integration on reports
What other products like Petpooja have you used or evaluated?
Na
How Petpooja is better/different from its competitors?
Never used competitor
Anuraag
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Mar 15, 2022
FEEDBACK
Its been over a month since we have been using this software. Great customer support and service by the PetPooja team whenever there is any query. Thanks.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Ease of use and customer service
Cons
Daily attendance if that also can be taken for the staff.
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Staff attendance if you can add.
Vijay r.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 15, 2022
Valuable and nice support
I am using from 2 months and very much satisfied with petpooja.it is an easy interface so that any one can use it easily.overall experience is so nice.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Easy interface and reports
Cons
Nothing is difficult
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
No
What other products like Petpooja have you used or evaluated?
No idea
How Petpooja is better/different from its competitors?
Mainly team which is responding very fast
Rajkumar
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 15, 2022
Excellent Customer Service and best POS we have ever seen
Petpooja is an one stop solution for all restaurants right from the software, suppliers, hardware and so on. We are completely satisfied with the product. All the very best team.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Customer support.
Cons
It would be great if you could reduce the payment turnaround time on home website orders. Instant payout would be very helpful.
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
It would be great if you could list the UPI payment options before settling any bill. Currently there is option called "UPI/Other"
What other products like Petpooja have you used or evaluated?
Before using Petpooja we have purchased Dotpe for our home website. When compared to Dotpe the Petpooja UI looks really fresh and appealing. Petpooja helped us to integerate the Dunzo API with our POS which is very useful.
How Petpooja is better/different from its competitors?
I never expected this kind of customer support from any other companies. All of my queries are addressed on the same day.
Shibi B.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 14, 2022
Superb Staff
Pranav and Ankit are the best. Very kind and patient. They explained everything very well and were readily available to help. Petpooja company is lucky to have such a wonderful employees.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Mobile App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Staff
Cons
Nothing
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Nothing as such
Satish M.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 14, 2022
V good
It’s really helpful to scale out sales and report to understand and analysis, I’m really happy with the service from DIVYAKUMAR, and team support
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Mobile App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
It’s very easy to use no doubt, overall experience is v good,
Cons
I think the technician should make sure all applications should close before they leave AnyDesk, I seen many times they open all software open,
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
We can edit Zomato menu but not Swiggy
Bhupender S.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 14, 2022
Good job
We are running Petpooja software over 40 outlets and we have been the soft since 2018. Mittal panchal has been helping us to onboard them easily. She has been instrumental in handling complaints.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Onboarding process
Cons
online aggregators integration and coordination
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Nothing as I know
Vishal K.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 14, 2022
Excellent
Superb customer service and quick response especially by my point of contact Mr. Deepak
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Mobile App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Easy to use excellent customer service by POC Mr. Deepak. Made using this software a pleasure
Cons
Not all team members are adequately equipped for tasks.
Do you think Petpooja delivers value for the money spent?
Not Sure
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
No
Any missing feature?
Biller software IOS compatibility
What other products like Petpooja have you used or evaluated?
None
How Petpooja is better/different from its competitors?
Don’t know
Saravanan
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 14, 2022
My experience about petpooja
Petpooja software was only software with all futures and user friendly also with affordable price. We are using one and half years it's really good. Specialy our customer service excutive MR. DEEPAK PESWANI He is so polite and so professional. Also he help our enquiry in his leave days.His responses was like day 1 to till now nothing changed.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Inventory system
Cons
Sales trend need some last month or last week comparison in sales dashboard
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Nothing
Yaseer A.
Used the software for : Less than 6 months
Company Size :11-50 employee
1.0
Mar 14, 2022
Waste of Money
The software is not at all upto the mark the each time I need to reconfigure the printer also sometimes the taxes are added and sometime it's doesn't. I feel better to swtich to another POs
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Mobile App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Nothing it has whole lot of limitations
Cons
Printer setup, taxes etc. Their should be delivery beat planing system l
Do you think Petpooja delivers value for the money spent?
No
Are you satisfied with Petpooja features?
No
Did implimentation of Petpooja was easy?
Not Sure
Any missing feature?
Beat planning
What other products like Petpooja have you used or evaluated?
Food, Vyapar
How Petpooja is better/different from its competitors?
Not at all good can't even compare
Petpooja
Mar 16, 2022
Hello Mr. Yaseer we sincerely apologize for the inconvenience caused to you. Please send us a message at +91 8155009206 or email us at support@petpooja.com so we can assist you immediately. - Team Petpooja
Deepu N.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 11, 2022
Great and amazing
So good and satisfied its just amazing experience to work in petpooja worth for money and great customer service its so happy that i purchased petpooja
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Mobile App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Customer Service
Cons
Dashboard and after finish we have to manual sync more that 10 mins
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
No
What other products like Petpooja have you used or evaluated?
Yes
How Petpooja is better/different from its competitors?
Too good
Shravan k.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 11, 2022
Best billing software
Software were user friendly and awesome facility and features, and the support team is also good,he is available any time for the customer.Dharmista vaghela ma'm is good seller
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Billing process is good
Cons
Improve the customer feedback msg form through sms or whatsapp
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
No
Shripad P.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Mar 11, 2022
Best One
The best POS in the industry. The ease of software the reports generations everything is fab. Only need to work on inventory management, it should be more simplified.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
User interface
Cons
Staff management system.
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Staff management
What other products like Petpooja have you used or evaluated?
Probably first and last.
How Petpooja is better/different from its competitors?
Interface and features
Shravan k.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 11, 2022
Bast software user friendly
Petpooja is the best billing softwareCustomer support team are the best,they are friendly with the customer,and Dharmista vaghela ma'm is very supportive
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Ashish C.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 11, 2022
Till now highly satisfied
We are highly satisfied with the support and the after sales care taken by all the team members specially thanks to Ms Dharmistha Bhagle. Thanks & Regards Team chef Treehouse
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Software it self
Cons
Inventory and f&b costing
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Not thoroughly checked
What other products like Petpooja have you used or evaluated?
No
Shripad P.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 11, 2022
Best One
The great POS for restaurants in the world. All features are on top. Only need to simplify the inventory management system. Over all good job, keep updating!
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Pros
Interface
Cons
Inventory management system
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Jaymin P.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 11, 2022
Excellent POS=Petpooja
Amazing POS experience from day one. Kudos to team Petpooja and special thanks to Mr Dhruvang Upadhyay for help me to get this.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja IOS App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Its user friendly
Cons
Not sure it’s required
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
No as of now
What other products like Petpooja have you used or evaluated?
Only POS
How Petpooja is better/different from its competitors?
Cover everything which requires
Ayush M.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Mar 11, 2022
Good software! Satisfied
Need to work in Dukaan integration, facing issues there. Good support by Vaidehi. thank you for everything! Wish you all the best and keep growing! Good luck!
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
ease of use
Cons
Dukaan intergration
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
ordering app
What other products like Petpooja have you used or evaluated?
none
How Petpooja is better/different from its competitors?
no idea
Ajaysinh P.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Mar 11, 2022
Petpooja is best POS billing software
Last week i opened restaurant i have started using petpooja billing software its cover & manage everything related to restaurant user friendly software,best billing & management software with affordable price and also thanks Ms. Dharmishtha vaghela. she help me a lot explain every thing many time and resolve it great experience with petpooja.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
easy to use
Cons
improved in inventory part
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
barcode
Surinder j.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 11, 2022
Great experience with petpooja
I will really recommend your softwere to all my known and your employ mittal panchal is very nice and helpful please add employee attendance in your softwere
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Very easy to use
Cons
Please add employees attendance in your softwere so we don't make any extra register for them and that also calculate their salary too and if they have advance that can be mentioned
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Only employees attendance part is missing and second part is if owner transfer cash then there is no provision for that to enter cash you just transfer by bank only no cash entry
What other products like Petpooja have you used or evaluated?
No
How Petpooja is better/different from its competitors?
We don't use other softwere like petpooja
Susithra C.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 10, 2022
Awesome service
24*7 support service is very good. I especially like to thank Mr.Deepak for his great support for all the time. I like to thank each one of you when they support in our difficulties and issues faced immediately.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja IOS App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Immediate resolution
Cons
More type of reports can be generated
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Swiggy discount part
How Petpooja is better/different from its competitors?
Good
Abhijit J.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 10, 2022
Great experience right from enquiry till operations
The application is an absolute star. Special thanks to Mr.Divya. his prompt support has helped the operation a lot. Hand held through the entire process & made sure we are clear through all things.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Simplicity
Cons
None as of now
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
None as of now
Sri K.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 10, 2022
amazing customer support
Our Kitchen team is too much happy with Deepakji, Harshitji, Yugdeepji where they understand with patience & help us. thanks for seamless flow design.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Inventory undoutedly is the best as we are using almost all features in it. well thought what the restaurant industry needs like central kitchen concept, semi gravy items recipe formation, raw material conversion etc. impressed me. Cpd dynamic reports section built for us is nice.
Cons
we are looking for fifo, lifo method. also if some one raises purchase some kind of notification bell is required i feel. kindly look in to it. other features i have not used much so cant comment on them.
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
when we enter vendors bill, we need latest rate be fed as internal sale.
What other products like Petpooja have you used or evaluated?
Possit, Apic base, ICS
How Petpooja is better/different from its competitors?
For Indian market its good in terms of rate, UI, customer support & customisation part form your team.
Abhishek
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Mar 10, 2022
Good platform.
We are finding it easy to use and have most of the functionalities built in. Inventory management to number of available reports is just awesome. Add asset management too pls
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Ease of use
Cons
Add Asset management
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Asset management
Gokul
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 10, 2022
Great experience
We had shifted from Posist to petpooja. At half the cost our experience is great. Be it online integration, customer support, reports all have been great.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Online integration
Cons
Table ordering could have been designed better. Taking number at counter first and giving access to customer is cumbersome. In that way dotpe process is simple.
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
There should be ways to use captain app in other system in case of emergency. We had problem with our system, logging in another system became an lengthy procedure.
What other products like Petpooja have you used or evaluated?
Would like to use royalty program
How Petpooja is better/different from its competitors?
Online integration, we used to have delayed orders in swiggy, now it is instant.
Ram S.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Mar 10, 2022
Good experience, Can be better
Good Software, Good support, Only thing missing is that if they would listen to customer's requirements and incorporate those to the software. It can become better.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Huge Offerings and integrations
Cons
Many features. Had contacted POC and sent many mails for this.
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
No
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Detailed Table Management and waiting management like Inrestro, Course wise Auto KOT printing
What other products like Petpooja have you used or evaluated?
No idea
How Petpooja is better/different from its competitors?
No idea
Gorang
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 10, 2022
Excellent software
Good to go, all features available which we required for running a restaurant. Installation and training was easy. Will recommend to everyone looking for a software for restaurant/cafe or any such outlet
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Abhijit Y.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 10, 2022
Thanks for continuing support
I do have software license for 3 different restaurant via Mittal Panchal and impressed with quick turnaround for our problems.thank you petpooja and team
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Mobile App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
User friendly console and quick support.
Cons
Reporting feature for time wise data for online orders and second is data should be there for atleast 6months to download
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Na
What other products like Petpooja have you used or evaluated?
Nope
How Petpooja is better/different from its competitors?
Integrations
Shafi M.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 09, 2022
Great Experience
I really love Petpooja and it's wonderful team. Mr. Devi Kumar was very supportive and coordinating. Made us feel very comfortable with his quick response towards queries. Highly professional Team member of Team Petpooja. Kudos.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Pros
Interface
Cons
Very user friendly and best Match for Restaurant Operations.
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Lovely p.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 09, 2022
Quick reply
1st I want to thanks to Divya for his great help and support. From day one to till date he never say no to our work. For my any doubt or he immediately arrange call for us. He always ready to help us even on Sunday also. Thank you so much Divya I know I really troubled you a lot for small small things also.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Mittal p.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 09, 2022
Nice app
Use this app approx 4 year. Very good support mittal panchal and Petpooja support. and every costumer happy so that i like this app.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Easy billing and maintain expences
Cons
At time no improvement in this app
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
No
What other products like Petpooja have you used or evaluated?
No
How Petpooja is better/different from its competitors?
Petpooja is the best billing app
Lovely p.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 09, 2022
Helpful
Divya Kumar is very helpful person. He is always ready to help us even on Sunday also. Area of improvement according to us is our kot print should be come out according to our eating pattern like soup starters and main course so please work on that. Rest everything is awesome
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Swiggy and Zomato everything is on one system
Cons
Sequence of food items
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Seprate billing of chat
What other products like Petpooja have you used or evaluated?
Not much
How Petpooja is better/different from its competitors?
Didn't try anything apart from petpooja
Ritwik B.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 09, 2022
It was smooth
Well, the whole process is very streamlined which essential for a restaurant owner. Less is more. No unnecessary steps involved. Everything is to the point which I very much appreciate.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Mobile App Experience
1
2
3
4
5
6
7
8
9
10
Pros
The streamlined process
Cons
I will submit if I find any in future.
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Not yet.
What other products like Petpooja have you used or evaluated?
Have tried a few homegrown software but not helpful in long run
How Petpooja is better/different from its competitors?
It makes the whole process easier.
Pranjal
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 09, 2022
Software feedback
Software is very user-friendly and helped our organisation to build new set of goals and targets to achieve. Specially your sales executive Mr. Pranav was also very helpful in software installation
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Pros
Autoacceptance of online orders
Cons
Manual sync feature of petpooja
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Not Sure
Goka H.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 09, 2022
Best restaurant management software till date.
The software has made the business to look into a very different view. Billing has been an easy job. But if they can train well in some issues in backend that Will be great.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Customer Service.
Cons
Listimg the raw materials.
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Not sure
How Petpooja is better/different from its competitors?
I haven't used any other
Rahul P.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 08, 2022
Everything is there on your fingure tip
Iam using this software from last 3months its very userfriendly. Compare to other software in a market. Just go through it once with proper training you will understand it with in a 2 days. Technical support also is good but sometime problem is if you tell them to call back on our time they forgot. Followup is lacking from Technical support. Its hapen we can understand due to overloded phonecalls. Keep rocking petpooja. "Mr.VASIM" is very polite if we not get any responce from Technical support. He assist me very well.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Md S.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Mar 08, 2022
The Bajji Factory
We The Bajji Factory are new in F&B sector, Petpooja team keep us much supported anytime. More to go will definitely recommend to all, Good going guys !
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Support
Cons
Reports
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Nope
What other products like Petpooja have you used or evaluated?
Nope
How Petpooja is better/different from its competitors?
User friendly and after sale service !
Naveen S.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 08, 2022
Outstanding Experience
Awesome company and all staff is very nice i appreciate to some employees of the company like - Roni Chandwani, Kahani,Jitwin Purohit,Manan Parikh,Priya Gupta. Those have gud knowledge and co operative Thanks to All once again.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Software is awesome I always recommend to all.
Cons
Lol SMS Compaign provide by the company with package amount for all user with customized name (customer Business Name)
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Not yet if i required then definefinetly bother u????
What other products like Petpooja have you used or evaluated?
Not used any other software before
How Petpooja is better/different from its competitors?
Petpooja is always recommended
Pranjal
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 08, 2022
Sales feedback
I am overwhelmed by the services provided by petpooja and specially my sales executive pranav for all the help he has given me while purchasing this software
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Pros
Billling
Cons
Manual sync
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Not Sure
Naved
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 08, 2022
Petpooja Software excellent working software
It is easy to work on Petpuja software and if there is any problem, then help is available on the support number immediately. petapuja software is the best software
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Mobile App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
It is easy to work on Petpuja, if there is any problem, then help is available immediately by calling the help support number.
Cons
Now everything is fine in this software
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Order and KOT applications come in iOS device
Charles
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 07, 2022
Must have for restaurants
Petpooja made POS service easy. especially their Android app for seeing live sales. highly recommended service. Get proper training in the beginning to understand all of functions then you are good to go.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Well organized and good UI
Cons
Sometimes merchant app gets logged out automatically.
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Nothing
Mohammed I.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 04, 2022
Solve Query in the timeline
Thanks for quick response and solving our query in timeline, and also thanks Mr. Kushal for being a very supportive & knowledgeable person to take responsibility.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Quick Support 24/7
Cons
Advance Order Management
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
This Software were design based on Restaurant Module. Add on Outlet/Retails Base
What other products like Petpooja have you used or evaluated?
No
How Petpooja is better/different from its competitors?
Yes
Hardik V.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 01, 2022
We are very happy to your privacy policy
We are very happy to your privacy policy, but plz improve your customer care desk, we are not get satisfied answer with them, your sales team full support with us thanks again
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Mann P.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Feb 22, 2022
Best POS to use
If you are a new restaurant owner and want to automate your operations then you must use Petpooja as it has multiple features to manage your end to end restaurant operations.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja IOS App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
It is very comprehensive and easy to use
Cons
Nothing
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
No
Sandeep P.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Feb 17, 2022
Training
Training provided by Jitwin Purohit was Excellent, Understanding and Cleared all doubts about Petpooja.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Easy to use.
Cons
Inventory training should be given before purchase.
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Pick up and delivery should show in main screen.
Tandoori S.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Dec 06, 2021
Excellent Trainer
We loved the training (pace, contains and patience of trainer)
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Mobile App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Quick
Cons
Customization features
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Not Sure
Any missing feature?
Simultaneous Operation from two systems / machine/ laptop/ computers
What other products like Petpooja have you used or evaluated?
too new to review it
How Petpooja is better/different from its competitors?
Still exploring
Sandeep S.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 29, 2021
Amazing Product and Service
I have been using software since 1 year and it has made restaurant management very easy for me, my staff is very comfortable with petpooja pos and the service they provide is very efficient
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
All the features in software are very useful, the product is much easy to use, user friendly
Cons
NONE
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
No
Petpooja
Dec 20, 2022
Thank you for your encouraging words!
Pragnesh T.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 26, 2021
Good PoS with the best featutes
We have been using Pet Pooja PoS for many years and the features and the support are very much good. Whenever we face any technical issue, the support team helps us efficiently.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
All the features
Cons
No
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
No
Petpooja
Dec 20, 2022
Thank you for your encouraging words!
Sunil S.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 26, 2021
Customer Satisfaction
I have been very happy with the third party integration with Zomato and Swiggy, all this features on one platform makes my work effortless also software is very user friendly
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Customer support is very help full and responds quickly.
Cons
None
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
As of now nothing
Petpooja
Dec 20, 2022
Thank you for your encouraging words!
Ahmed M.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 26, 2021
The superb PoS with Superb features
Pet Pooja is the best application for me and my restaurant. Billing is done very smoothly and we are able to operate it very nicely. We are recommending Pet Pooja to all
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Inventory
Cons
As of now, I don't think any part can be improved. Everything is the best
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
No
Petpooja
Dec 20, 2022
Thank you for your encouraging words!
Gurupreet S.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 26, 2021
Outstanding Product
Petpooja's software is a myth that turned into reality. One software that provides solution for billing, inventory management and third party integration.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Petpooja provides third party integration which is very helpful for me as a restaurant owner.
Cons
No cons that I have come across.
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
No they have all features that a restaurant owner shall be looking for.
Petpooja
Dec 20, 2022
Thank you for your encouraging words!
Avaya K.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 26, 2021
Best POS and Features
Software is very useful and all the features that have been provided are useful for my restaurant. Grasping the software is totally effortless. Owner dashboard is very helpful for me.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Software is very to useful for restaurant many features like owner dashboard, inventory management, different type of reports are very useful for us. petpooja staff has very helpful at any time, vijay has helped me to solve my queries and explained me about many useful features.
Cons
nothing
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
No
Petpooja
Dec 20, 2022
Thank you for your encouraging words!
Azagar A.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 26, 2021
Very nice PoS
We have been using Pet Pooja's software for three years and till now we didn't face any issues. The performance of this software is much appreciated.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Pros
Poet Pooja itself is the most beneficial for our outlet.
Cons
PoS AMC must be reduced to INR 5000
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
No
Petpooja
Dec 20, 2022
Thank you for your encouraging words!
Raj S.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 24, 2021
Best PoS ever
We are using Pet Pooja PoS in our two outlets and it is too much easy for all of us to use it. Whenever I am having any technical issues, the customer support team is just a 1 call away. Hats Off.!!
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
I love each feature
Cons
N/A this is the best
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
N/A this is the best
Petpooja
Dec 20, 2022
Thank you for your encouraging words!
Vikram Y.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 24, 2021
Amazing PoS
When I bought this PoS, my work became so much easy and effortless. My staff members along with me love Pet Pooja PoS. We all are much comfortable with this
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Billing is much easy in the software
Cons
Sometimes I face issues with sender ID
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Sender ID must be made immediately
Petpooja
Dec 20, 2022
Thank you for your encouraging words!
Puneet M.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 24, 2021
Excellent software and service
My overall experience is really good, features are very useful and if we talk about support team they provide very good service, they are quick with reverting calls and solving queries
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Overall features are very useful owner dashboard is very useful for owner to manage everything online order reconciliation, inventory management are very good features in software
Cons
Nothing as of now
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
nothing
Petpooja
Dec 20, 2022
Thank you for your encouraging words!
Swapnil k.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 24, 2021
Innovative product
Petpooja provides billing software but with that they also provide so many other features like inventory management, owner dashboard. There support team has been very helpful and for me one point contact has been Titiksha, she helps my team with all the queries.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Owner dashboard has been quite helpful as I can sit anywhere and operate it.
Cons
Allow restaurant owners to use software in two devices.
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
None
Petpooja
Dec 20, 2022
Thank you for your encouraging words!
Caetano f.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 22, 2021
Good experience and support
petpooja is providing many features in pos which are useful for restaurant and cafe, software is very user friendly any person can use also after sales support provided by company is good, support team is giving good service
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
It is easy to use, dashboard is excellent, it includes many things which are useful for owner
Cons
Nothing as of now
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
No
Petpooja
Dec 20, 2022
Thank you for your encouraging words!
Yogesh
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 19, 2021
Good support
Anytime I face any issues in Menu, the support team sorts it out very well. This is much appreciated and I am recommending Pet Pooja to all of my groups.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Inventory is the best thing
Cons
N/A
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
No
Petpooja
Dec 20, 2022
Thank you for your encouraging words!
Gurmeet S.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 16, 2021
I am happy with this but looking for recipe and inventory features
It's help and easy to use for small menus. However, there should be a way to delete the not required categories from PP, and a way to select certain dishes and change its category in one go. Doing category change for each dish takes time and fatigues the mind.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Pros
Ease of use and nice dashboard
Cons
I have the same in my review comment
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Mentioned the same in my review comments
Petpooja
Dec 20, 2022
Thank you for your encouraging words!
Shailender Y.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 16, 2021
Best Support
Without this PoS I can't operate my business. So it is a must for me. I am getting the best support from Bhavika. The way she handles PoS queries for my outlet is much appreciated.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
The product is much easy to use, user friendly
Cons
Renewal charges must be little low
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
No
Petpooja
Dec 20, 2022
Thank you for your encouraging words!
Yajur S.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Nov 12, 2021
Good support
Very user-friendly and has much good support from each team. Sometimes support team takes some time to solve the issue. Though the solution is efficient
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Inventory is the best part
Cons
The support team sometimes takes much time to solve some queries, which need to be improved
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Not as of now
Gargi D.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 11, 2021
Easy to use and Support is Good
I am using Petpooja since 2018, Its very user friendly. My staff is very confrmatable with Billing. They are providing so many features for us that Its a one stop solution I say.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Their support. At midnight at closing hour If I face any issue they are just a call away to help us. They keep updating the product and launch new services to help us.
Cons
Nothing, They understand the market flow well and keep on upgrading the product
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
no
What other products like Petpooja have you used or evaluated?
I own a franchise outlet, so I am using petpooja from the beginning only. Haven't think about trying anything new
How Petpooja is better/different from its competitors?
-
Petpooja
Dec 20, 2022
Thank you for your encouraging words!
Jagdish L.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 11, 2021
Consumer Satisfaction
I had started my restaurant in Feb 2020, at the peak time of covid, even during such times petpooja support was always helpful. They have so many innovative products such as online order reconciliation, which helps owners like us keep track of our orders and payments of all online portals.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Pros
The 24 by 7 support that they offer is very helpful as restaurants are open till late.
Cons
Nothing as of now.
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Voice ordering feature
Petpooja
Dec 20, 2022
Thank you for your encouraging words!
Reema S.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 10, 2021
Very User Friendly
Easy to use, so many features to help us run our restaurant smoothly Like inventory, Different Reports, and they still add new products to Help us. Support is good
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
User Friendly and Their Quick response for support On call /Msg / Email. They are active everywhere to attend us
Cons
Nothing comes to mind at the moment
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
none
What other products like Petpooja have you used or evaluated?
none, Someone recommended Petpooja when I was planning to open my business.
How Petpooja is better/different from its competitors?
Their support, Affordable pricing
Petpooja
Dec 20, 2022
Thank you for your encouraging words!
Guruprit R.
Used the software for : 1-2 years
Company Size :51-200 employee
3.0
Oct 11, 2021
Good trainer
Falguni is the best trainer in this company.If u do happen to take petpooja, you should specifically ask for Falguni to get your orientation done with this software.You will not be disappointed.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Mobile App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
To begin , this POS seems to be value for money, considering the current circumstances.
Cons
Ease of migration from previous software can definitely be improved.
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
No
Any missing feature?
Not that i can mention right now.
Sonu G.
Used the software for : Less than 6 months
Company Size :11-50 employee
1.0
Sep 22, 2021
NEED MY REFUND ASAP
there are lots of hidden charges which was not informed earlier, and they cannot customise as per cafe preferences.very bad customer service.NEED MY REFUND ASAP.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
NOTHING
Cons
HOME ORDER PAGE CUSTOMIZATION
Do you think Petpooja delivers value for the money spent?
No
Are you satisfied with Petpooja features?
No
Did implimentation of Petpooja was easy?
No
Any missing feature?
MANY
Vishal R.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Sep 13, 2021
Quick reply
I was used this software from last 6 month's . The software is fair and easy for use. The service is very fast and quick reply, whenever I called for any single problem they solved quickly. Special thanks to Mr. Ritesh Gaikwad because he trained us easily and solved our queries so fast. All reports are detailed . Really it's nice software.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Mobile App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Service
Cons
Every thing is good.
Do you think Petpooja delivers value for the money spent?
Not Sure
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
No
What other products like Petpooja have you used or evaluated?
No
How Petpooja is better/different from its competitors?
Yes
Petpooja
Dec 20, 2022
Thank you for your encouraging words!
Hardik T.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Jun 20, 2021
Easy to handle and superb service
Its amazing software super services and quick compliant solutions the team is handling their clients just so good and provide perfect training to their clients i just highly recommend it simply amazing
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja IOS App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Easy handling quick response from team for queries
Cons
Nothing
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Its perfect
What other products like Petpooja have you used or evaluated?
No
How Petpooja is better/different from its competitors?
Not compared with others but petpooja us super easy n so smooth to handle
Petpooja
Dec 20, 2022
Thank you for your encouraging words!
Sravani
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Feb 05, 2021
Useful
It has created a great impact in managing our cafe right from sale to the inventory. It is very useful and easy to adopt. We are able to check our pitfalls and progess easily through this.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Billing
Cons
Inventory little difficult to understand.
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
No
Gorakhnath K.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Jan 04, 2021
Features awesome
Petpooja is an single point for all your restaurants needs. Maximum with Grate features and functionality. Easy to use and more descriptive. I will highly recommend to use of this software
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Grate maximum features with functionality
Cons
NA
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
NA
What other products like Petpooja have you used or evaluated?
NA
How Petpooja is better/different from its competitors?
No. its unique.
Bharat M.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 18, 2020
Very Useful software ontime data record to owner
Petpooja POS software is very userfriendly software everyone can operate this soft, although it's having robust features such as online ordering, inventory, merchant app, online order reconcilaton and many more. I recommend every restaurant owner to use Petpooja POS software.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Inventory & merchant application
Cons
All parts are good but need to work on swiggy online ordering
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
HRMS
What other products like Petpooja have you used or evaluated?
Captain Ordering app, Marketplace, Kitchen Display system
How Petpooja is better/different from its competitors?
User friendly lot's of feature, cheap price from others, Robust features & Support
Petpooja
Dec 20, 2022
Thank you for your encouraging words!
Dhruval T.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Oct 20, 2020
Best Software for Restaurant
Easy-to-use , you Can track the records of sales and other report from anywhere. very easy for Owner as well as for the manager. Value of money is good.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Everything is good
Cons
N/A
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
N/A
How Petpooja is better/different from its competitors?
Low Pricing & Great Support !
Petpooja
Dec 20, 2022
Thank you for your encouraging words!
Nida K.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Oct 05, 2020
Makes life easy
Petpooja is good POS and it really is one of the best tool for food industry people. Though there may be small hitches but overall it gives you good experience and worth recommending! It does make life easy for restaurant owners.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Good overall package
Cons
Can't comment now
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Training initially or periodic review can be added
Petpooja
Dec 20, 2022
Thank you for your encouraging words!
Akbar P.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Sep 28, 2020
Best product ever !! (It's what I feel)
Petpooja is simple,easy to use solution that can be scaled to meet the needs of every type and size of restaurant, whether you operate a single outlet or hundreds. Petpooja provides what you need, from quick billing, to accurate inventory management, and integration with online orders platforms.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
As all data is saved instantaneously in the cloud, Person can track sales as they happen, update prices and accept orders wherever they are – all they need is an internet connection. It is Faster than the old cash register system
Cons
Among disadvantages of Petpooja, I can only name bugs that sometimes might appear during work. But that’s part of any software no matter how good it is. If there’s a great customer support team, there’s nothing to worry about.
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
Not as of now.
What other products like Petpooja have you used or evaluated?
I am with Petpooja since my business started. So i am not sure about others but what I heard from the circle is they are facing issues with others now and then.
How Petpooja is better/different from its competitors?
I am not a person to compare things here. I am here for my opinion. I cannot say about others because I have not worked with them.
Mukul T.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Sep 16, 2020
Really great and awesome keep upgrading at regular intervals
Petpooja has been a wonderful experience so far it has got really nice interface to support my business. It gives me a peace of mind as i can track entire restaurant billing and order status using this software.The team is amazing as it keeps updating the software from time to time for better. It gives me an option to print and download monthly reports as well to keep a track of my business. Highly recommended
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Petpooja Android App Experience
1
2
3
4
5
6
7
8
9
10
Petpooja After Sales Service Rating
1
2
3
4
5
6
7
8
9
10
Pros
Smooth interface gives one stop solution to taking table orders , modification and billing.Sales tracking is so easy gives me option for tracking hourly sales.
Cons
A little improvement needed in terms of network interface at certain times it goes off air or it doesn't trigger Zomato orders.
Do you think Petpooja delivers value for the money spent?
Yes
Are you satisfied with Petpooja features?
Yes
Did implimentation of Petpooja was easy?
Yes
Any missing feature?
All good
What other products like Petpooja have you used or evaluated?
No
How Petpooja is better/different from its competitors?
It has far better and easy features than any other easy for staff to train and understand.
Petpooja
Dec 20, 2022
Thank you for your encouraging words!
Aditya P.
Owner
Used the software for : More than 1 year
Company Size :11-50 employees
5.0
Jul 09, 2020
Super Product - Superior Support
Awesome. I like the complete team too - we have interacted with VPs to Integration analysts. Completely supportive and down-to-earth culture. Extremely superior experience compared to other available alternative. That is the reason why they have the largest installation base in India.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Pros
Complete Product is Configurable, which means I can decide when to scale up (scale down according to business). Lot of features work so seamlessly that we have not had any major issues in now 2 years.
Cons
We have recommended them to lot of outlets, but their referral program is not that enticing.
Petpooja
Dec 20, 2022
Thank you for your encouraging words!
Prashant S.
Auditor
Used the software for : More than 1 year
Company Size :1-10 employees
5.0
Jul 09, 2020
Best App for Restaurant
Till date, its wonderful. From very beginning it was very easy for management as well as for the manager. All the features that we wanted were already included there in the system. So I am very happy to use PetPooja service. Thanks
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Pros
Easy to use
Cons
All is good
Petpooja
Dec 20, 2022
Thank you for your encouraging words!
Nitin W.
Used the software for : More than 1 year
Company Size :1-10 employees
5.0
Jun 30, 2020
Petpooja Billing software
Customer service is very strong the guys are spontaneous in response best part is it feels like a personalized service as the account manager will solve all your issues. They are not kind of send us mail first even if you text them the issue they are spontaneous to work on it and resolve the same
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Pros
its easy to use and is cloud based which means your information is almost realtime
Cons
it can be bit faster. Sync issues are there but very nominal
Petpooja
Dec 20, 2022
Thank you for your encouraging words!
Arti
Owner
Used the software for : Less than 6 months
Company Size :1-10 employees
5.0
Mar 02, 2020
Overall Good.
I am very happy that I choose Petpooja for my business. It allows me only what to show and not to show my staff. I can control the rights to use the software. Keeping up the backup form day one to till the date with completely privacy is a good thing.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Pros
I like everything about the software. Very user friendly.
Cons
Nothing to change. I like it the way it is.
Petpooja
Dec 20, 2022
Thank you for your encouraging words!
Kirti
Owner
Used the software for : Less than 6 months
Company Size :1-10 employees
5.0
Mar 02, 2020
Great Experience
Its great value for money and easy to use for staff as well. Can track the records of sales and other report from anywhere. Value of money is good. Integration with 3rd parties is a very good feature to accept all the orders at one place.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Pros
Everything is good. So far Nothing to complain about anything.
Cons
None.
Petpooja
Dec 20, 2022
Thank you for your encouraging words!
Ekta
Owner
Used the software for : More than 1 year
Company Size :11-50 employees
5.0
Nov 22, 2019
Easy-to-use.
Easy-to-use. Good Service on the field as well as online or call. I can use it and monitor my sales or accept my orders even when I am traveling. My employees can easily use.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Pros
Security and Privacy factor are so good. Plus Cloud-based system so runs on all operating systems. Data is safe. in addition, The product is compatible with touchscreens and standard click screens both.
Cons
These are only small issues. Overall, we like the Petpooja.
Petpooja
Dec 20, 2022
Thank you for your encouraging words!
Mrs. S.
Owner
Used the software for : Less than 6 months
Company Size :1-10 employees
5.0
Oct 16, 2019
Easy to use software
From managing customers to providing great food, ambiance and ensuring quality throughout, it is a pain in the neck to run a restaurant or even a small cafe. The attention to details in ensuring consistent quality, revenue and profit aren’t easy. Petpooja makes things lot easy for Owners like us. You don’t have to worry about safety, server accessibility, and security of your data.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Pros
Sales is a challenging aspect to track and maintain, with Petpooja I am easily able to do that. With Petpooja software, you get cloud access to the system whereby everything is done and stored in the cloud.
Cons
Sometimes facing Some issues with the inventory but nothing to complain about.
Petpooja
Dec 20, 2022
Thank you for your encouraging words!
Gaurav S.
IT Manager
Used the software for : More than 1 year
Company Size :51-200 employees
5.0
Oct 09, 2019
PetPooja as the Saviour!
PetPooja has tremendously helped us to scale and manage our operations from a single screen. We don't have to think twice when making quick changes to the menu or even take quick decisions (on the fly), based on real-time data.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Pros
The whole team is aligned as a whole to listening and working on customer feedback, which is rare to come across these days. Numerous integrations that makes life easier for the end user.
Cons
None at all!
Petpooja
Dec 20, 2022
Thank you for your encouraging words!
Pradeep
Manager
Used the software for : Less than 6 months
Company Size :11-50 employees
1.0
Sep 29, 2020
Petpuja
Company salesman motto is only sale. After sale he not connect.not recommend a hardware support this billing software is not use in tab or any other Android, windows or iPhone phone only for computer or laptop but not support for printing solutions.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Pros
Not like
Cons
Bad experience
Raj
Co-founder
Used the software for : 6-12 months
Company Size :11-50 employees
4.0
Aug 29, 2019
Good POS
Software is good and easy to use, but lack of proper local support is a big minus. They should invest on providing good training and hand-holding in Hyderabad.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Pros
Ease of use. Good price point vis-a-vis competition
Cons
Customer support is not up to the mark. Remote training on software is not effective at all. No local support and hence couldn't use all the features of the software
Lollo
Owner
Used the software for : More than 1 year
Company Size :11-50 employees
4.0
Feb 07, 2019
Outstanding cloud based software with one stop shop for all solutions
Reliable, quick customer support, best performance and solutions for all needs. We started it approx 18 months back and we are super satisfied with it. Super pocket friendly as well.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Pros
Simple UI, online ordering integration, customer support, regular updation as per market trends and requirements
Cons
Inventory module and MIS quite tricky and not simple
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Petpooja FAQs
How much does Petpooja cost?
The starting price of Petpooja is $ 138.89/User/ Year. It has different pricing plans:
- Petpooja First Year Payment : $ 138.89/User/ Year
- Petpooja Yearly Payment : $ 104.17/Per Year
The details of Petpooja’s free trial have not been shared by the vendor.
What apps do Petpooja integrate with?
Petpooja integrates with various apps:
- Swiggy
- Sodexo
- PayTm
- UPI
- Dunzo
- #Loyalty
- Lazypay
- Eazyloans
- SAP
- Ticket
- INDIFI
- AWS
- Mobikwik
- exclusif
- xeno
- Eazydiner
- UrbanPiper
- Pinelabs
- IIFL
- worldline
- Sunmi
- Bijlipay
- olamoney
- Roadcast
- Razorpay
- amazon
- udaan
- zomato
What are the top 5 features for Petpooja?
The top 5 features for Petpooja are:
- Customer Management
- Inventory Management
- Maintenance Staff Management
- POS invoicing
- Production Management
Petpooja Awards
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