Pipedrive Pricing, Features, Reviews and Comparisons

What is Pipedrive?

Pipedrive is leading web-based Lead Management system loved by large number of sales teams. It is also a sales pipeline management tool to centralize the sales process arounf deals and helps team members focus on the right thing.

Pipedrive Starting Price

$ 12/User/Month

Pipedrive Awards

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Pipedrive Screenshots

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Key Features of Pipedrive

  • CRM integration
  • Email Integration
  • Email Templates
  • Sales Forecasting
  • Sales Tracking
  • Application Integration
  • Online Activation
  • Activity Tracking
  • Lead Capture
  • Lead Scoring
  • Pipeline Management
  • Lead Segmentation

Pipedrive Users

Business

  • Freelancers
  • StartUps
  • SMEs
  • Agencies
  • Enterprises

Available Support

  • Email
  • Phone
  • Live Support
  • Training
  • Tickets

Specifications

  • Deployment:

    Cloud Based

  • Payment:

    SAAS

  • Api
  • Customization
  • Mobile Support

Desktop Platforms

  • Web App
  • Windows
  • Mac

Mobile Platforms

Language Support

  • English
  • Esperanto
  • French
  • Italian
  • Korean
  • Portuguese

Pipedrive Pricing

Silver
$ 12
User/Month
  • Full sales management
  • Live chat and email support
  • Smart email BCC
  • Native integrations, API access
  • 2GB storage per user
Gold
$ 25
User/Month
  • Silver+
  • Two-way full email sync
  • 5GB storage per user
Platinum
$ 75
Users/Month
  • Gold+
  • Phone, live chat and email support
  • 100GB storage per user
  • Dedicated hosting
  • Advanced user management

Company Details

  • Company Name :

    Pipedrive

  • Full Address :

    460 Park Ave South New York, NY 10016 USA

Pipedrive Description

With Pipedrive you'll always have a good overview of your sales pipeline. This truly effective sales methodology has been built into the software, which is why sales pros and deal makers love it (their words, not ours).

Pipedrive Slideshare

Pipedrive Videos

Overall Reviews

4.4/5

Based on 15 Reviews

Write a Review Or
Ask a question
Feature Feature 4.2

Feature

Out of 5

Ease of use Ease of use 4.4

Ease of use

Out of 5

Value for money Value for money 4.3

Value for money

Out of 5

Customer support Customer support 4.5

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 91%

Likelihood to recommend

Out of 100%

Overall Feedback from Customers

Pros

"The insights moreover provide very valuable inputs which can be used as a benchmark for our sales representatives."

"1. Easy to setup your account. 2. Easy setup of the stages/pipelines. 3. Very simple to merge leads. 4. Integrations can help in pointing out duplicates. 5. Supports Zapier to quickly link to other applications. 5. Support is very quick on chat."

"My likes about Pipedrive are: 1. It has a friendly user interface. 2. It's useful in keeping track of important business meetings, appointments or schedules."

Cons

"They addons like lead booster, chatbots and forms as paid addons which should be a part of the main pipedrive paid plan."

"Delay based automation is not there. UTM tracking is not there."

"1. Takes sometime to load >> Slower than other applications. 2. Lags some features like timers on deals to track time being spent on each lead. 3. Customisable reports are not available. "

Pipedrive Reviews (14)

Harshit

Sr. Digital Marketing Manager

Used the software for : 1-2 years (Daily)

Company Size :51-200 employees

4.0

Mar 06, 2023

Ultimate CRM for B2B Business

Earlier, we were using Freshsales, but the pipeline built in the Pipedrive gives us the best clarity of the deals moving in the various stages of the channel. The insights provide valuable inputs that can be used as a benchmark for our sales representatives.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 3

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Pipedrive After Sales Service Rating

1 2 3 4 5 6 7 8 9 10
Latest

Pros

The insights moreover provide very valuable inputs which can be used as a benchmark for our sales representatives.

Cons

They addons like lead booster, chatbots and forms as paid addons which should be a part of the main pipedrive paid plan.

Any missing feature?

UTM tracking

What other products like Pipedrive have you used or evaluated?

Freshsales

Harshit G.

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Nov 03, 2021

One Platform to See All Your Leads Moving

This platform helps us to see the movement of all the leads along with there lead stage. I have been using Pipedrive since 1 month and I can clearly see all the data in the insights.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 3

Customer support

Out of 5

Pipedrive Android App Experience

1 2 3 4 5 6 7 8 9 10

Pipedrive After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

The pipedrive movement of the leads.

Cons

Delay based automation is not there. UTM tracking is not there.

Do you think Pipedrive delivers value for the money spent?

Yes

Are you satisfied with Pipedrive features?

No

Did implimentation of Pipedrive was easy?

No

Any missing feature?

Delay based automation is not there. UTM tracking is not there.

What other products like Pipedrive have you used or evaluated?

SalesForce

How Pipedrive is better/different from its competitors?

Pipedrive allows better visibility of the leads.

Wilmer

Media manager

Used the software for : More than 1 year

Company Size :501-1000 employees

5.0

Jan 08, 2020

A great software that has allowed us to increase sales in our company.

The increase in sales of our company and having reached a higher level of organization within the company are the greatest benefits that Pipedrive has not allowed to use. The results begin to be noticed shortly after we signed up for this CRM sales service. We have a lot to thank Pipedrive. Using Pipedrive is very easy. In fact, I learned to do it in a relatively short period of time. The taskbars are positioned in such a way that they facilitate the work. Its interface has been designed with those users who have little experience with applications of this type in mind. Anyone without much experience learns to manipulate it in a matter of days. Registration is also simple. Some data is placed and voila. An email is required to subscribe to any of your plans. Another of the things I like most about Pipedrive is its analytics that allows me to analyze the summary of our sales in detail, in order to make the necessary adjustments. In fact, as a statistical tool to know the impact of our company's sales and how future behavior can be, it is valuable. Similarly, Pipedrive allows me to schedule actions such as meetings, conferences by sending me notifications via email. He is an excellent manager and assistant that allows us to always be up to date with the activities to be developed. Pipedrive really is very good.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Pros

Using Pipedrive is very easy.

Cons

For me Pipedrive is very good. I don't have many negatives to comment on Pipedrive. It would only improve the technical support service that sometimes does not answer in time the doubts that may arise or sometimes the solutions they offer do not solve the problem that may be presenting.

David S.

Senior Software Development Engineer

Used the software for : More than 1 year

Company Size :10,001+ employees

5.0

Aug 09, 2019

Pipedrive is the best!

Cling onto Pipedrive for increase in sales, business management not just for company teams or small businesses, but big companies too. It is simple, fast and effective. It is helpful in keeping track of each team activities and their contribution to boost sales, along with sales record and where to make immediate progress. It is simple and does not require a high knowledge of handling. Technical support service is very effective.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Pros

My likes about Pipedrive are: 1. It has a friendly user interface. 2. It's useful in keeping track of important business meetings, appointments or schedules.

Cons

1. It doesn't offer free version2. It doesn't give the privilege of customizing one's account. However, it meets the basic and needful requirement.

Ankur R.

Used the software for : 1-2 years

Company Size :51-200 employee

3.0

May 30, 2021

A Good CRM to Work With

This was one of the first CRMs I've used. Very Simple and Understandable UI. You get all the major feature which you are looking in a CRM. They have one of the best Chat supports. Pipedrive sometimes get slower to load and perform work, I've checked with multiple folks in the team and they have the same complaint. It has integrations available with major softwares. It's also good to see the Pipedrive logo available in the list of integrations. The Automation feature available is a huge plus, it's fairly simple to get an automation up and running in minutes. It lags some feature which the other CRMs may provide, but its a good CRM for any startup.

Feature Feature 3

Feature

Out of 5

Ease of use Ease of use 3

Ease of use

Out of 5

Value for money Value for money 3

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Pipedrive Android App Experience

1 2 3 4 5 6 7 8 9 10

Pipedrive After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

1. Easy to setup your account. 2. Easy setup of the stages/pipelines. 3. Very simple to merge leads. 4. Integrations can help in pointing out duplicates. 5. Supports Zapier to quickly link to other applications. 5. Support is very quick on chat.

Cons

1. Takes sometime to load >> Slower than other applications. 2. Lags some features like timers on deals to track time being spent on each lead. 3. Customisable reports are not available.

Do you think Pipedrive delivers value for the money spent?

No

Are you satisfied with Pipedrive features?

Yes

Did implimentation of Pipedrive was easy?

Not Sure

Any missing feature?

1. Customised Reports. 2. Ability to track lead stages based on certain logic like (How many leads move from Stage A to Stage B to Stage X)

What other products like Pipedrive have you used or evaluated?

I've checked Zoho, more or less all the CRMs provide similar features with some stuff here and there. Its always advisable to check all the available platforms and take the one which fits into the requirement the best.

How Pipedrive is better/different from its competitors?

Pipedrive provides one of the best support.

Steve

Solutions Architect

Used the software for : More than 1 year

Company Size :51-200 employees

4.0

Jun 24, 2019

PIpeDrive helps making sales easier

PipeDrive is a good CRM for the sales team to be used. it helps to create the right tasks and helps with managing due dates to talk to prospects. Helps with the custom reporting. CSVs can be imported from other CRMs with data.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Pros

PIpedrive has helped us with making our sales easier. It helps to manage the sales deals in the right way which helps our sales team to meet expectations.

Cons

There is nothing which I do not like about pipedrive.

Rodrigo I.

CEO

Used the software for : 6-12 months

Company Size :1-10 employees

5.0

Jan 21, 2019

Great CRM For Beginners

I really enjoy using this app, easy to use, simple, reliable and it offers a lot of integrations. I recommend it for beginners. It could also take care of your whole accounts.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Pros

Easy to use, a lot of functions and features available

Cons

Limited integrations available

Mihir

Digital marketing executive

Used the software for : Less than 6 months

Company Size :11-50 employees

4.0

Jul 25, 2018

Good CRM

Overall software is good, help me for the last 6 months. But need some modification like (today's follow-up, this weeks meeting). Rest pipedrive is very good CRM for all marketers and salespeople.

Feature Feature 3

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 3

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Pros

All information gather together( all platforms)

Cons

Facing difficulty for followups

Taneha

Used the software for : Less than 6 months

Company Size :5001-10,000 employees

5.0

Jun 20, 2018

Track marketing campaigns.

Through this software, you will be able to manage and track the campaigns across all channels. This software allows you to make smarter decisions and let you think where you have to invest. It shows the impact of your marketing activities on your sales pipeline. You can set up automatic lead scoring and route through this software. Don't believe my words just use it and then see the magic in your business. Love it.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Pros

Manage and track campaigns across all channels, Allow you to make smarter decisions, Shows the impact of your marketing activities on the sales pipeline.

Cons

I am happy with the functionality of this app.

Niraj

Used the software for : More than 1 year

Company Size :501-1000 employees

4.0

Jun 20, 2018

Best Lead management software.

This software tracks all the information about your CRM leads. The timeline lets you access the most up-to-date contact information. You can write e-mails and even track them. Buying and selling leads can be difficult to manage especially when you are working with multiple verticals. This powerful system simplifies the management of vendors, clients, advertisers, affiliates and also for your salesforce. It delivers leads quickly and accurately to any CRM.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Pros

Helps you to track your business, Import leads, Add leads to your account, Track competition and it automates lead assignment, Add lead scores or other CRM metrics.

Cons

It only supports Web App, not Windows and Macintosh.

Parita

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Apr 21, 2017

CRM software offers as a relatively flexible and good functionality for its price

Pipedrive CRM software is highly customizable. Once the user finds his way around it, they can easily shape it according to their wish. The workflow is flexible and makes most of the tasks hassle free. As a start-up company, we wanted a product that could track potential customers for us through the sales cycle and Pipedrive has efficiently served this purpose. My team would identify different stages in the sales cycle and with the help of Pipedrive, they would track opportunities. The software offers a relatively flexible and good functionality for its price. My staff members are able to easily share information and task status across the team. Pipedrive recently launched new statistics that includes the charts and this feature has helped us a lot with the reporting. Options for generation of custom reports based on a number of filters is also available. Overall it is much easier now to report on sales data, make presentations with those reports and set new business strategies. All thanks to Pipedrive! 

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Praful

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Apr 18, 2017

Awesome CRM Software

Pipedrive is a CRM tool for small as well as mid-sized businesses. It has the ability to visualize a company's sales pipeline. The software ensures that important conversations and activities are not dropped out. My staff, sales team and my managers like it because of its ease of use and intuitiveness. Pipedrive CRM software is very good at forecasting agreements, and its integration capabilities with other platforms like Google Apps, MailChimp and Zapier etc allow us to have a seamless deal process. It has excellent visuals, interface design, and is easily adaptable so that the users can manage multiple types of pipes simultaneously. It drives my team members to put in activity once they have completed their tasks, so that our sales projects always keep moving forward. We had started using Pipedrive to manage all our inbound and outbound leads two years ago. As my sales team grows, it gets easier to set everything up. Customize the pipeline, create filters, manage leads, schedule activities and manage emails with this amazing CRM tool. I genuinely recommend Pipedrive. 

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Jignasa

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Feb 20, 2017

Its excellent features!!

Thinking of a lead management system, I always choose Pipedrive. Its excellent features, interactive tools and large scope for engagement enable me to find newer ways of handling leads and convert them into sales. With this lead management software, I have successfully centralized my sales procedures. Today, my team performs way better than a few years back. They are more clued on in their activities and with zero effort, make back-to-back sales from the leads.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Raghav

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 12, 2016

Best Sales Engagement tool for SMB's

Pipedrive is a leading sales engagement platform tool for small to medium scale of businesses. I loved Pipedrive sales methodology as it allowed us to focus on the activities that close deals.  Using Pipedrive gave me no chance to miss any deal. You can control your deal as it moves through the pipedrive. This is a CRM that is a joy to use. Its technical support team is also excellent - responsive, understanding and capable.  Pipedrive offers cheapest priced software at just $12/-Per user per month.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

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Pipedrive FAQs

How much does Pipedrive cost?

The starting price of Pipedrive is $ 12/User/Month. It has different pricing plans:

  1. Silver : $ 12/User/Month
  2. Gold : $ 25/User/Month
  3. Platinum : $ 75/Users/Month

Pipedrive also provides a free trial to users.

What are the top 5 features for Pipedrive?

The top 5 features for Pipedrive are:

  • CRM integration
  • Email Integration
  • Email Templates
  • Sales Forecasting
  • Sales Tracking