Best Remote Support Software in 2023
Best remote support software exists NoBrokerHood, SolarWinds Threat Monitor, ManageEngine Firewall Analyzer, Log360, and SpectX. These remote support software enables IT technicians to remotely connect to another computer or device to provide support anywhere.
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List of 20 Best Remote Support Software
Category Champions | 2023
Zoho Assist is cloud-based remote support and remo
Zoho Assist is a Remote Desktop Software that supports customer at a remote location through a secure connection. It helps IT help desk to resolve customer's issue at an instant and manage computers to solve queries efficiently. Read Zoho Assist Reviews
Starting Price: Available on Request
Recent Review
"Zoho Assist - Most Powerful Tool" - Tushar Rajput
Atera IT is a process automation software that helps MSPs and IT service providers of all sizes with integration, automation, and business processes. This cloud-based software offers Backup and Recovery, Billing & Invoicing, and Issue Management. Learn more about Atera
Starting Price: Starting Price: $99 Per User
Remote PC works well for enterprises, teams, and customers. This Remote Desktop Software has a rich dashboard and plenty of features to let you connect, collaborate and control remote sessions for PC and Mac. Read RemotePC Reviews
Starting Price: Available on Request
Recent Review
"RemotePC is one of the best softwares to work remotely" - Avinash mishra
Power your Android Endpoint with continuity
A powerful mobile device management solution designed for Android devices. It helps businesses enhance mobility and security via remote monitoring and remote control while providing Single App Mode and MAM to help MSPs improve productivity. Read AirDroid Business Reviews
Starting Price: Available on Request
Recent Review
"An Excellent Remote Access & Device Management Solution" - Mark
Viewabo is a fully featured Help Desk Software designed to serve SMEs, Startup, Agencies, Enterprises. Viewabo provides end-to-end solutions designed for Web App. This Help Desk System offers Dashboard, Feedback Management, Survey Management, Reporting/Analytics, Remote Access at one place. Learn more about Viewabo
Starting Price: Starting Price: $30 Per Month
High Performer | 2023
Easy to use remote desktop software that just work
ISL Light Remote Desktop is a fully featured Remote Support Software designed to serve Enterprises, SMEs. This online Remote Support system offers Real-time Chat, Diagnostic Tools, Customizable Branding, Session Recording at one place. Learn more about ISL Light Remote Desktop
Starting Price: Starting Price: $145 500 Minutes
WorkHub Tasks is an AI-driven Task Management platform. It gives roles and rights to ensure data privacy within and outside the company. Its escalation management ensures tasks are completed on time. Lastly, you can create tickets from multiple channels including email. Read WorkHub Tasks Reviews
Starting Price: Available on Request
Recent Review
"WorkHub Tasks Review!" - Abdullah Amjad
| Pros | Cons |
|---|---|
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Its features are better than other comparison tools such as live chat and Freshchat. |
There are issues at times with uploading data |
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It enables us to see what tickets are raised by customers and allows the team to collaborate on quickly and efficiently resolving these. |
Sometimes the notification for a new chat session does not go off, and the customer has to wait as a result. |
Category Champions | 2023
NinjaOne (formerly NinjaRMM) - The Easiest-to-Use
It is one of the best MSP software systems available in the market that doubles as a help desk for managing interaction tracking, license management, automatic scans, etc. It’s highly functionality helps testers perform tasks faster and more efficiently. Read NinjaOne Reviews
Starting Price: Available on Request
Recent Review
"Fantastic Management Software" - Chris Gleason
| Pros | Cons |
|---|---|
|
Ease of use |
BitLocker reporting on only the main drives would be beneficial. |
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Ease of installation and rollout. The structure of policies for management and monitoring is simple and straightforward. |
No complaints at this time. |
Emergents | 2023
Exotel is Asia’s largest cloud communication platform, supporting 4k+ businesses across India & SEA through calls & SMS for sales & support teams. Deploy a reliable & scalable solution for businesses of any size within 30 minutes. Read Exotel Reviews
Starting Price: Starting Price: $77.15 Per 3 Months
Recent Review
"We being in software firm have to handle various calls form our customers and other people daily. exotel has made our calling process simple and relaxed. Now we can listen clearly throughout the calls and help our cutomers in the best possible way." - Soumya Thakur
| Pros | Cons |
|---|---|
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It has helped us manage our calls in the best possible and effectiveway. |
Sometimes the international calls get disconnected. |
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We are gald we switched to this software for calling. It has helped us make the call process more relaxing |
there is no free-trial session available. |
Category Champions | 2023
Splashtop is a fast, easy and secure remote access software which allows you to remotely access your Pc or Mac from any web browser. It is a boon to IT professionals, service providers, and help desks as they can remotely access their client's computers providing them with remote support. Read Splashtop Reviews
Starting Price: Available on Request
Recent Review
"The software is good and it is very easy to use" - amit pareek
SimpleHelp is one of the best and simple remote desktop tool. It is a boon to the support professionals as they can help their customers anywhere sitting in front of their computers by viewing their screens and controlling them. It comes with the provision to pay for the only number sessions being used. Read SimpleHelp Reviews
Starting Price: Starting Price: $300 Onetime
Recent Review
"Simple Help has been a life saver" - Dan Huckins
| Pros | Cons |
|---|---|
|
Have used this product for 5 years and love it. Very versatile |
Have to host your own server but its fairly easy to do and they now offer managed options for even less to configure. I wish them was more documentation but I have rarely needed to use said documentation. |
Emergents | 2023
Using NetSupport Manager, you can easily monitor and manage multiple systems via a LAN, WAN or with the internet; and from various devices including desktop, laptop, tablet or a smartphone. It also allows you to record or playback your remote support sessions. Learn more about NetSupport Manager
Starting Price: Available on Request
High Performer | 2023
Software by Instant Housecall Inc.
Using Instant Housecall, it’s easy to provide support to a remote desktop through firewalls, with almost no configuration. It facilitates features such as diagnostic tools, file sharing, real-time chat, session recording, session transfer, surveys and feedback, etc. Learn more about Instant Housecall
Starting Price: Available on Request
Contenders | 2023
Software by Verismic Software
Agentless Remote Control software facilitates you with functions such as diagnostic tools, file sharing, real-time chat, screen sharing, session recording, session transfer, surveys and feedback, etc. This software is available in the cloud, SaaS and web formats. Learn more about Agentless Remote Control
Starting Price: Available on Request
Emergents | 2023
Remo is a fully featured Remote Support Software designed to serve SMEs, Startups. Remo provides end-to-end solutions designed for Macintosh. This online Remote Support system offers Diagnostic Tools, File Sharing, Screen Sharing, Session Recording at one place. Learn more about Remo
Starting Price: Available on Request
Contenders | 2023
It is one of the best remote support software, which is meant for sysadmins, technicians and engineers providing IT support to their clients. This software facilitates secure access to remote devices, active directory administration, password management, etc. Learn more about Goverlan Reach
Starting Price: Starting Price: $15.0 operat
Contenders | 2023
Using it, you can start a remote session with your customer's device whether Windows, Mac, Android or iOS, and then with the laser pointer you can takeover the control of the remote desktop. This software is suitable for SaaS, e-commerce, app and handset companies. Learn more about ScreenMeet
Starting Price: Available on Request
Emergents | 2023
HelpWire helps you fix issues related to your products remotely. Without visiting the client’s location, this remote assistance software allows your team to do time-bound troubleshooting. You can label the remote technical session with your company logo as well. Learn more about HelpWire
Starting Price: Available on Request
It is an all-in-one remote monitoring and management(RMM) solution with built-in device monitoring and ticketing system facilities. This software is available in cloud, SaaS, and web formats. It also provides a 24*7 global technical support to it's customers. Learn more about Naverisk
Starting Price: Available on Request
Category Champions | 2023
This remote desktop support software comes with features such as diagnostic tools, file sharing, real-time chat, screen sharing, session recording, session transfers, surveys & feedback, etc. SecureLink is available in cloud, SaaS and web formats. Learn more about SecureLink
Starting Price: Available on Request
Until 31st Mar 2023
