Best Sales Analytics Software
The best sales analytics software are Freshsales, OneHash CRM, Hubspot CRM, Salesforce, iCRM, and Simply CRM. These sales analytics solutions help organizations to analyze sales data and gain insights into sales performance.
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List of 20 Best Sales Analytics Software
EngageBay is a simple, powerful, all-in-one marketing, sales and service automation software with free CRM for startups and growing businesses. EngageBay helps you automate your marketing, sales and support by combining lead generation, email marketing, marketing automation, CRM & social media engagement, helpdesk, and ticketing. Read EngageBay Reviews
Starting Price: Available on Request
Recent Review
"Its okay to use" - Vishal singh
Category Champions | 2023
Freshsales is a sales CRM solution by Freshworks. With a highly intuitive user interface and a robust set of features including AI-based lead scoring, intelligent workflow automation, and visual deal pipeline, Freshsales gives businesses everything they need to manage their sales in a hassle-free package. Read Freshsales Reviews
Starting Price: Starting Price: $13.88 User/Month
Recent Review
"Review of Freshsales" - sher afgan
| Pros | Cons |
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Very smooth and quick |
Little bit slow |
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Features |
Interface can be more better |
HubSpot Client Management Software helps to business to keep the complete eye on each and every leads and touch point with those leads to track the lead status. Hubspot lead scoring system helps sales team reduce the time and efforts in filtering out the bulk lead. Read Hubspot CRM Reviews
Starting Price: Starting Price: $45 Per Month
Recent Review
"HubSpot CRM review" - Val R
| Pros | Cons |
|---|---|
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Easy navigation, Transparency, No hassels in data addition. Remarks added by anyone can be viewed by anybody in a sales heirarchy |
Faced only once con - lead source details had to be entered twice to register, despite adding the same at initial level |
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Automation and integration made easy |
need to fasten their customer response |
Contenders | 2023
Transform raw business data to refined insights.
ZOHO is comprehance Sales analytics CRM System. Manage sales reports and dashboards to track key performance markers. Get further experiences into your sales pipeline and rapidly spot inclines on lead sources, campaign, proprietors, and domains. Read Zoho Analytics Reviews
Starting Price: Available on Request
Recent Review
"Zoho Analytics" - Raghav Arora
| Pros | Cons |
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Ease of using , Robust , Scalable |
Frequency of synch |
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Zoho Analytics is one of the powerful BI tool which does reporting that helps in better decision making. |
It acts slow if query is huge . Upload tool needs improvement in terms large or heavy data. |
eSalesTrack CRM is web based open source software for Sales Analytical CRM system. Suits for small and medium-size business. Provide detailed analytics report in real-time information about customers, workforce, sales and marketing, and product services online from anywhere at any time. Read eSalesTrack Reviews
Starting Price: Starting Price: $40 User/Month
Recent Review
"Its so easy." - Akbar Khan
| Pros | Cons |
|---|---|
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Good to use. |
Nothing. |
Category Champions | 2023
Sales and CRM automation - Mobile first platform
Kapture CRM is a user-friendly, mobile-first and fully-customizable CRM platform which enables you to grow your business exponentially by automating all your sales, marketing, customer service, distribution and collections processes effortlessly. Read Kapture CRM Reviews
Starting Price: Starting Price: $20.82 User/Month/Billed Annually
Recent Review
"Most Customizable CRM" - Sunil Kumar
| Pros | Cons |
|---|---|
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Custom workflows |
Handling chats and chatbots |
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Easy to use |
Some time feel boring |
Emergents | 2023
A smart CRM that provides you with contact management, marketing automation, web analytics, telephony, newsletter management, 2-way emails, real time activity alerts, third-party integrations, and much more. Read AgileCRM Reviews
Starting Price: Available on Request
Recent Review
"Good CRM Software and best of customer service." - Ruslan Kostikov
Infor CRM is award-winning CRM software that renders well-integrated suite of modules to streamline customer services, marketing strategies and resource allocation of an organization to achieve its operational goals. It manages labels efficiently. Learn more about Infor CRM
Starting Price: Starting Price: $65 User/Month
SmashFly is a fully featured Recruitment Software designed to serve Agencies, Enterprises. SmashFly provides end-to-end solutions designed for Web App. This online Recruitment system offers CRM, Interview Management, Interaction Tracking, Resume Parsing, Job Board Posting at one place. Learn more about SmashFly
Starting Price: Available on Request
Category Champions | 2023
#1 CRM & support solution for growing businesses
Salesforce makes it easy for small businesses and startups build stronger client relationships with an all-in-one sales and support solution that is easy to use, setup, and maintain - Best client management software with standard cost. Read Salesforce Reviews
Starting Price: Starting Price: $25 User/Month
Recent Review
"Best CRM Management Tool For Enterprises" - Sabish Chaurasia
| Pros | Cons |
|---|---|
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The Salesforce CRM solution is available only for software-as-a-service (SaaS) deployment. In addition, this Salesforce app provides a technology stack that covers database and security as well as workflow and user interfaces. |
Nothing as such. It is just a very helpful and productive tool for us |
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We can easily track project status, customer interaction status. We can produce customizable reports and dashboards. |
Sometimes it gives error and poor customer service experience. |
All-in-One CRM for Small and Medium Size Businesse
Mothernode CRM is the leading company to provide customer management and CRM. It is the cloud-based solution to collaboration between sales and marketing departments, regardless to choose the way of communicating with customers from anywhere in the world and from any computer or mobile. Learn more about Mothernode CRM
Starting Price: Starting Price: $49.99 User/Month
Emergents | 2023
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iSmartRecruit is a customizable Applicant Tracking System that is built to help recruiters, staffing agencies, enterprises and HR and ease their daily hiring process. Read iSmartRecruit Reviews
Starting Price: Available on Request
Recent Review
"Made my job easier" - Kristina Schneider
AcuityCRM is a fully featured CRM Software designed to serve Startups, SMEs. AcuityCRM provides end-to-end solutions designed for Web App. This online CRM system offers Quotes/Proposals, Territory Management, Lead Scoring, Social Media Integration, Internal Chat Integration at one place. Learn more about AcuityCRM
Starting Price: Available on Request
OneHash CRM is marching with a mission to lend a helping hand to growing SMBs with a platform that would be like an angel in disguise for them. An affordable cloud-based stable, flexible, cost-effective, user-friendly, highly agile and fully featured platform. Read OneHash CRM Reviews
Starting Price: Starting Price: $99 Per Month
Recent Review
"Highlighly recommended " - Yash Neem
| Pros | Cons |
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A full-featured platform. In addition, it is both flexible and adaptable. I think it's a great idea because it's all in one place. |
Translation needs improvement |
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We've seen an increase in productivity thanks to OneHash's seamless integration. We can now contain all of our data in the cloud. Many options are available, and the customization process is a cinch |
In my opinion, there should be a lot more onboarding support for new systems. |
Emergents | 2023
Creatio is the global supplier of no-code platform for industry workflows automation and CRM. Creatio’s customers enjoy the freedom to own their automation. Freedom is provided through unlimited customization, the ability to build apps without a line of code and a universe of ready-to-use templates and connectors. Read Creatio Reviews
Starting Price: Available on Request
Recent Review
"Good software for customer support" - Viral Virani
Platformly is a fully featured Email Marketing Software designed to serve SMEs, Startups. Platformly provides end-to-end solutions designed for Web App. This online Email Marketing system offers Customizable CTAs, Segmentation, Landing Pages/Web Forms, Drip Campaigns, Lead Scoring at one place. Read Platformly Reviews
Starting Price: Available on Request
Recent Review
"Ideal if you’re looking for a MailChimp alternative " - Rita Santos
| Pros | Cons |
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To be fair, I haven’t really gotten to the marketing automation tools, but I might try them over time. I’m really used to its email marketing tools now and they serve me just fine. I have an e-commerce business and to automate my email marketing would be a nice upgrade - the best thing is I don’t have to change my provider to do that. Overall a great purchase. |
I don’t have anything to say against it since I haven’t used many of its features. However, for email marketing, it’s perfect. It has the template feature that helps me create emails and send them easily to my contact list, and it allows me to create custom email marketing campaigns if I prefer to. |
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I would recommend Platformly to anyone who’s looking for an alternative for their current marketing automation tool. It’s very easy to use in comparison to its competitors I have tested, and it does not lack in features at all. It’s a really useful tool that saves me a lot of time during my workday. |
Can’t really think of anything I don’t like about Platformly. It has solved many issues I was facing with ActiveCampaign and it’s quite easy to work with for anyone who has used a marketing automation tool before. |
OWOX BI is a fully featured Business Intelligence Software designed to serve Agencies, Startups. OWOX BI provides end-to-end solutions designed for Windows. This online Business Intelligence system offers Data Analysis, Ad hoc Analysis, Data Visualization, Trend / Problem Indicators, Key Performance Indicators at one place. Learn more about OWOX BI
Starting Price: Starting Price: $115.0 Per Month
Category Champions | 2023
Our team is dedicated to developing simple & efficient software that will ease the daily routine for small & med sized companies. Our aim is to provide simplest and most efficient CRM. Read Simply CRM Reviews
Starting Price: Starting Price: $25 Per Month
Recent Review
"Has the good 3rd party integrations. Great value. Great support" - Abel Sorensen
| Pros | Cons |
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I tried Zoho, HubSpot, Insightly and Pipedrive! I found the CRM was trying to control my way of working, instead of the against. Simply lives up to the name. Contact segmentation is straightforward and leveraged by the integrations. Tech support is super good. Definitely the best I have to work with |
Not a lot. Other users would like a phone app, but Google contacts, events, calendar and email are solid and reliable. |
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The best case scenario is gathering great leads and connections through targeted response and timely actions. |
Not a lot. Other users would like a phone app, but Google contacts, events, calendar and email are solid and reliable. |
Seller app is a data analytics platform for your amazon success with features like product research, competitor lookup, keyword research, and tracking, PPC optimization and more! Read SellerApp Reviews
Starting Price: Starting Price: $49.99 Per Month
Recent Review
"The Ultimate Amazon Advertising Tool with Automation and Stellar Customer Support" - Harry Jacob
| Pros | Cons |
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Keyword Research: SellerApp's advanced algorithms help you find the best performing keywords for your products. It also provides you with search volumes, competition levels, and suggested bids for each keyword.Campaign Management: With SellerApp, you can easily manage and optimize your campaigns to improve their performance. It provides you with a range of tools, such as campaign creation, bid optimization, and negative keyword management.Automated Suggestions: SellerApp's algorithms provide you with automated suggestions for bid adjustments, keyword optimizations, and negative keyword additions. This can save you a lot of time and help you improve your campaigns' performance.Analytics and Reporting: SellerApp provides you with detailed analytics and reporting on your campaigns' performance. This includes data on impressions, clicks, conversions, and cost-per-click. You can also track your ad spend and ROI, allowing you to make data-driven decisions.Competitor Analysis: With SellerApp, you can monitor your competitors' advertising campaigns and strategies. This can help you identify new opportunities and stay ahead of the competition.Customer Support: SellerApp provides exceptional customer support, with a dedicated team of experts available to answer your questions and help you improve your campaigns' performance. |
Cost: While SellerApp offers a range of features and benefits, it does come at a cost. Some sellers may find the pricing too high, especially if they have a small budget.Learning Curve: SellerApp offers many advanced features and tools, which may require a learning curve to use effectively. New users may need to spend some time learning how to navigate the platform and use its many features.Limited Integrations: SellerApp has limited integrations with other third-party tools and platforms. This may be a drawback for sellers who use other tools or platforms for managing their e-commerce business.Limited Platforms: SellerApp is primarily designed for Amazon advertising, which means it may not be suitable for sellers who sell on multiple platforms.Data Delay: Some users have reported a delay in data updates and synchronization, which can affect the accuracy of campaign analytics and reporting. |
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SellerApp provides data informed PPC Ads and identifies your target ACoS and helps in finding the break-even point to inform your PPC choices. It helps in determining the profitability of a product. It checks whether a product is worth the effort even before launching it. It gives critical data based on product price and various Amazon selling fees. |
I think the dashboard is not very beginner friendly.t would be very helpful if it was made simpler for everyone to be able to understand. |
Contenders | 2023
edge CRM is an AI-driven customer relationship management platform which helps you to enhance your productivity and sales efficiency. edge CRM helps you to build amazing relations with your customers. Read edge CRM Reviews
Starting Price: Starting Price: $10.97 User/Month
Recent Review
"Amazing experience, Easy to use" - Malet lobo
| Pros | Cons |
|---|---|
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Proposal builder, report, sales funnels, calender |
there nothing as such but i would love to see my social media notification |
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Simple to understand, easy to adopt and importantly with right features for my business! |
Currently I am very happy with the product and not looking at any cons. |
Recent Review
Until 31st Mar 2023
Effective sales management is one of the most, if not the most, crucial aspects of running a business. It’s definitely more complex and nuanced than it sounds. Most organizations believe that marketing your product or service is the most important part of the business. However, to do that, you must have a solid grasp of what your customers want and what is the best way to reach them and attract their attention.
Most sales professionals can instinctively predict these things. However, relying on instinct alone exposes you to risks and may drain time, effort, and money, especially in fast-growing organizations.
What are the Benefits of Sales Analytics Software?
Sales analytics CRM solutions can drive profitability, increase operational efficiency, and fuel innovation. They make it easier for businesses to execute focused and targeted sales strategies that yield measurable results. They help your workforce make more profitable decisions. They let you understand the smallest aspects of your sales process and help you prioritize opportunities. All of this will eventually help you interact with your customers more effectively.
There are some benefits of sales analytics CRM software that you will see immediately:
- You will be able to view sales data in a variety of different ways
- It will improve sales forecasting
- It will help evaluate sales performance more precisely
- It will identify challenges encountered by your sales team
- It will manage your sales pipeline and solve problems before they arise
Over time, Sales Analytics CRM software will benefit your business in the following ways:
- Sales Strategy and Planning: The best sales analytics software will help you build data-driven sales strategy and plans, account strategy, and also help you manage your sales talent.
- Sales Operations: Sales analytics tools can improve booking prediction, optimize effort based on lead quality, identify teams at risk, and conduct data-driven sales reviews.
- Channel Effectiveness: Another important function of a sales analytics CRM solution is that it can also effectively manage indirect sales to boost revenue and share. It can do this by segmenting partners, optimizing investments, and developing joint marketing programs to drive cross-sell strategy.
- Data-Driven Insights: Many raw data can be transformed into meaningful insights so businesses can make better and more reliable decisions. These insights can increase conversion, reduce cycle time, optimize spend, and bring predictability to sales outcomes.
- Quicker Wins: Sales analytics CRM solutions help you gain more visibility on sales projects. It helps you identify low-hanging fruits and opportunities to cross-sell with the help of forecasting patterns and pipeline location. They help the sales team prioritize projects. They enable managers to identify which strategies are not working for them and devise better ones. All of this ensures that the sales team wins more, much quicker.
- Team Analytics: Sales analytics tools help sales managers keep track of the progress and performance of each sales team member. With reliable data, they are able to identify consistent top performers within the team and identify opportunities to raise the performance levels of the other team members, identify any gaps and raise the overall performance of the team.
- Integrations: The best sales analytics software solutions easily integrate with other sales software. This simplifies the workflow of the sales team. Instead of juggling different tools, all your software will be available to them in one place.
- Goal Alignment: Sales analytics CRM solutions align analytics to client goals and customize solutions to business context. They bring together capabilities that overcome multiple data, process, and adoption challenges to drive implementation and results, thereby taking account of the outcomes.
What are the Features of Sales Analytics Software?
Here are some of the common features offered by the best sales analytics software solutions in the market:
- Dashboards: Sales analytics tools usually come equipped with dashboards that enable you to access key information at just a glance or with a few clicks. The dashboard tracks, analyses, and displays key performance indicators, metrics, and key data points related to the sales activity of the individual and/or the team.
- Forecasting Analytics: Forecasting analytics, if done manually, can be highly susceptible to human error. Sales analytics CRM solutions can automate most of it and eliminate much human intervention and investment of time and resources. Moreover, they present huge amounts of data in a simplified and even visual format which facilitates swift and efficient decision-making.
- Mobile Capabilities: Sales teams, including sales managers, are often on the go and rely on mobile phones to take care of many of their sales functions. Many sales analytics CRM solutions offer dataset visualization across various platforms, including mobile phones.
- Lead Analytics: Predictive lead scoring is another attractive feature of sales analytics systems. It helps you identify trends in the customer pipeline. It uses these trends to predict how far along a lead is in the pipeline. This allows sales teams to qualify and prioritize opportunities based on which leads are most likely to close.
What Should Look While Purchasing a Sales Analytics CRM Software?
The best sales analytics software help sales teams make more successful decisions. It also helps them analyze and improve their overall sales process and recognize better opportunities. Simplify sales analysis and forecasting.
From helping you to study customer habits to understanding market trends, staying on top of the progress on deals, and helping the team move swiftly through the sales pipeline, sales analytics and CRM solutions can bring immense value to the table. However, as is the case with any CRM solution, it is important to choose the best sales analytics software for your business needs. Here are some things that you should look for:
- Integration: The best sales analytics software is the one that seamlessly integrates with your existing systems and processes or those that you intend to implement in the near future.
- Flexibility: Off-the-shelf CRM solutions may not always be a perfect fit. However, there are flexible CRM solutions that can be customized and adapted to the needs of your business. This flexibility also puts you in an advantageous position when you need your analytics system to scale and change with your organization.
- User-Friendliness: There is no dearth of software solutions designed to enhance business efficiency. However, employees are forced to learn a new set of controls and protocols every time a solution is introduced. Ideally, you must choose a sales analytics CRM system with intuitive controls, built-in tutorial programs, and multi-channel support. This will lead to a high adoption rate and help you realize the value of the software.
- Data Capacity: Sales analytics deals will involve big data, after all. Ensure that your sales analytics CRM solution can capture, process, and store massive amounts of digital information.
- Data Visualization: The whole point of analytics is to present a huge amount of data in a meaningful, insightful, and legible format. However, if your sales analytics system gives you reports just as confusing as the original data, you will fail to translate that information into real, usable insights. You must opt for sales analytics solutions that rely on data visualization in the form of interactive graphs, charts, and other image-centric reports. Any business owner knows that sales are both an art and a science. Not only does it require passion, but great attention to detail. Business leaders must also acknowledge that it requires the use of more technical approaches to yield results, and these approaches are what make sales management a rich and complex task. To uncomplicate these approaches, we recommend using sales analytics CRM software.
How Does Sales Analytics Software Work?
Sales analytics CRM solutions use predictive algorithms, frameworks, and technology to transform sales data into insights that inform sales decisions and create actionable outcomes. To do this, they adopt a three-pronged approach.?
- Information: Data management, data augmentation, design metrics, reporting, and visualization transform big data into meaningful business metrics.
- Insight: These metrics help to identify underlying patterns and behavior and help predict outcomes. Sales outcomes can be improved by understanding behavior like bookings prediction, pipeline forecasting, “At Risk” teams, account sizing, and X sell. It can optimize efforts to drive ROI by facilitating lead prioritization, channel management, and resource allocation.
- Impact: By enabling analytics, institutionalization, and adoption through deployment, sales analytics systems operationalize data-driven decisions to make sustainable business value a reality. This means faster growth and an increase in sales ROI over time.
Challenges in Sales Analytics Software
Most business owners, heads of sales, and Chief Sales Officers are constantly trying to find the answer to the following questions:
- How can they accelerate sales?
- How can they increase conversions?
- How can they support their sales teams to achieve business objectives?
- How can they enhance customer experience?
- How can they drive marketing performance and increase ROI?
Sales Analytics software may bring them closer to getting these questions answered.
What Should You Know About Sales Analytics Software?
Sales analytics software is designed to simplify sales forecasting and present sales data that is predictive in nature. This data is presented in the form of statistical datasets and reports. Scores of data are collected, modeled, and analyzed swiftly. This data is presented in an easy, readable format, which sales teams can filter and analyze with little to no training.
Determining and tracking patterns in the sales pipeline is a very time-consuming task involving considerable manual effort. Sales analytics software can automate the exercise to a great extent. It also makes it possible to analyze pipeline activity over a certain period of time and compare multiple forecast models to facilitate reliable forecasting.
In essence, sales analytics software uses algorithms based on existing CRM software data to estimate the probability of possible sales outcomes.
Who Uses Sales Analytics Software?
We will go into detail about how sales analytics CRM software can be a huge asset to an organization a little further in this article. However, let’s understand the value they create for the sales teams at all levels:
- Sales Representatives: Sales analytics CRM solutions can help sales representatives prioritize sales projects based on their difficulty levels by enabling them to forecast potential sales outcomes.
- Sales Operations Teams: Not all sales professionals are involved in direct selling. Some of them work as a part of a sales operations team that makes sense of sales data to help sales representatives sell better. A sales analytics CRM software can help them do a better job of that and save much time and manual effort.
- Sales Managers: The insights gained from sales analytics CRM systems help sales managers keep track of the progress made by individual sales representatives and also the team as a whole. It also helps sales managers manage performance and increase the team's overall efficiency.