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SugarCRM Pricing, Features, Reviews and Comparisons

What is SugarCRM?

The highly customizable SugarCRM is trusted by millions worldwide. SugarCRM for small businesses gives every user from sales, marketing, or support - the power to create extraordinary customer relationships. Powerful workflow tools allow you to automate and optimize even the most complex business practices – to heighten customer experiences, drive productivity and reduce operating costs.

SugarCRM Starting Price

$ 40/User/Month

SugarCRM Awards

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SugarCRM Screenshots

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Key Features of SugarCRM

  • Accounting
  • Capture Leads from Twitter/Facebooks
  • Case Management
  • Cloud Computing
  • Contact Manager
  • CRM & Sales Dashboards
  • CRM & Sales Reports
  • CRM Analytics
  • Customer Support
  • Developer API
  • Email Marketing / SMS Marketing
  • Email Templates
  • Inventory Management
  • Invoice
  • Lead Generation
  • Marketing Analytics
  • Marketing Automation
  • Marketing Collateral
  • On-Demand (SaaS)
  • Partner Cloud (VAR or Service Provider)
  • Products & Price Books
  • Supplier and Purchase Order Management
  • Sales Quotes
  • Social CRM
  • Solution Management
  • Territory Management
  • Sales Tracking
  • Opportunity Management
  • Mobile App
  • Lead Management
  • Sales Force Automation
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Most Preferred on SoftwareSuggest

Starting at $ 10

Starting at $ 0

Starting at $ 15

Starting at $ 0

Starting at $ 208.32

Available on request

Starting at $ 5

SugarCRM Users

Business

  • Freelancers
  • StartUps
  • SMEs
  • Agencies
  • Enterprises

Available Support

  • Email
  • Phone
  • Live Support
  • Training
  • Tickets

Specifications

  • Deployment:

    Cloud Based

  • Payment:

    Monthly

  • Api
  • Customization
  • Mobile Support

Desktop Platforms

  • Web App
  • Windows
  • Mac

Mobile Platforms

Language Support

  • English

Top Software in CRM Category

SugarCRM Pricing

PROFESSIONAL
$ 40
User/Month
  • Sales automation and forecasting
  • Marketing lead management
  • Support automation
  • Call center automation
  • Reporting & Dashboards
  • SugarCRM Mobile
  • Cloud or on-premise deployment
  • 15GB storage
  • Unlimited Studio customizations
  • Unlimited online support
  • Support for MySQL and SQL Server (On-Site)
Get Pricing
ENTERPRISE
$ 65
User/Month
  • Revenue Line Item Level Opportunity Tracking Forecasting
  • Product Level Quotes
  • Advanced Workflow
  • Role-based Views
  • 100 Concurrent Customer Self-service Portal Users
  • SQL-Based Reporting Access
  • Support for Oracle and DB2 (On-Site)
  • 12x5 (hours/days) Email and Phone Support
  • 60GB storage
Get Pricing
ULTIMATE
$ 150
User/Month
  • 24x7 support
  • Assigned Technical Account Manager
  • 250GB storage
  • Up to 5 sandbox instances (On-Demand)
Get Pricing

Company Details

  • Company Name :

    SugarCRM

  • Full Address :

    SugarCRM Inc 10050 North Wolfe Road, SW2-130 Cupertino, CA 95014 USA

People who viewed SugarCRM also visited

SugarCRM Description

Sugar is a complete CRM solution that automates your core sales, customer service and marketing processes, with a focus on the individual. Users get powerful functionality they’ll actually want to use, driving higher adoption and greater business insights. Its powerful, adaptable, affordable products are made for the way your business runs today, leveraging a world of information and opportunity. With all the complexities businesses face, we made the choice of CRM simple. One straightforward price.

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SugarCRM Customers

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SugarCRM Videos

Overall Reviews

4.8/5

Based on 6 Reviews

Write a Review Or
Ask a question
Feature Feature 4.7

Feature

Out of 5

Ease of use Ease of use 4.8

Ease of use

Out of 5

Value for money Value for money 4.8

Value for money

Out of 5

Customer support Customer support 4.7

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 90%

Likelihood to recommend

Out of 100%

SugarCRM Reviews (6)

Harsh

Officer

Used the software for : More than 1 year

Company Size :51-200 employees

5.0

Jul 28, 2020

Sugar CRM best

When I started using it, it doesn't took much time to understand all of its functionality. It is best to handle and easy to locate the buttons. Even now I can by closing my eyes I can locate its button it is so handy to use.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Pros

Functionality and easy to use

Cons

Repetitive entries

Birju D.

BDM

Used the software for : More than 1 year

Company Size :1-10 employees

5.0

Jun 30, 2020

Just what you need.

SugarCRM has been perfectly suitable for my personal use. It's been a year and I'm still exploring. I've also implemented the same for several companies from different verticals and needs. Inventory management gets difficult though if you're using any other accounting or erp software.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Pros

Easy to customize

Cons

Add-ons

Nita

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Nov 29, 2016

Quick customer care service and always helpful in case of any query or doubt!

I love the overall look and the interface. It looks very pleasant to me. In general, it is easy to navigate. Sugar CRM has helped me reduce the need of business cards. Contacts of leads or clients are available to me very easily now. Quick customer care service and always helpful in case of any query or doubt!

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Parimal

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Nov 28, 2016

The most powerful software

SugarCRM is the best open source CRM software at present and is trusted by millions. It makes the job of every user - right from sales, marketing to support extremely easy. So far the most powerful software that has been able to create great customer relationships. The workflow tools too are the best and automate even the most difficult business practices. Our productivity has increased drastically and operational costs have gone down significantly.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Nihir

Technician

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Mar 17, 2016

SugarCRM is a highly efficient and effective CRM tool which has helped us make our Customer Relationship strong.

The best part of SugarCRM is as they claim, a very handy and powerful workflow tools which seriously helps in knowing exactly what the customers want. It is helping us in finding exactly what the customer wants. Our Customer Relationship has been improvised alot and we are quite satisfied with the service.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Innovative I.

Business Development Officer

Used the software for : 2+ years

Company Size :51-200 employee

Verified By : Google

5.0

Jun 01, 2016

Very Friendly to Use for Business

I Am very happy to have SugarCRM for free to help my business grow. Many features ease of use help me for better productivity.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

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SugarCRM FAQs

How much does SugarCRM cost?

The starting price of SugarCRM is $ 40/User/Month. It has different pricing plans:

  1. PROFESSIONAL : $ 40/User/Month
  2. ENTERPRISE : $ 65/User/Month
  3. ULTIMATE : $ 150/User/Month

SugarCRM also provides a free trial to users.

What are the top 5 features for SugarCRM?

The top 5 features for SugarCRM are:

  • Accounting
  • Capture Leads from Twitter/Facebooks
  • Case Management
  • Cloud Computing
  • Contact Manager
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