Best Video Chat Software for 2023
Best video chat software include Microsoft teams, reve chat, dialtm, c-zentrix contact centre, and enablex communication APIs. individuals and businesses use it for instant distant conferencing and cooperation via audio and speech relay.
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List of 20 Best Video Chat Software
WEVE is a video conferencing platform that hosts virtual events & fun experiences, improving company culture, engagement, and productivity. Learn more about Weve
Starting Price: Available on Request
Category Champions | 2023
Can handle up to 1,000 video participants exclusiv
ZOOM Cloud Meetings is an intelligently engineered video conference software that can help you arrange video meetings, conferences, and video webinars from a remote location. It can build collaboration-enabled conference rooms. Read ZOOM Reviews
Starting Price: Available on Request
Recent Review
"Zoom - An exceptional tool to be connected with team around the world" - Rakesh S
| Pros | Cons |
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Zoom has been a very effective communication tool for our internal team. Client communication would happen on Zoom every day and it was crystal clear in making it more effective deals through zoom calls |
Need to improve notification and increase the sharing capacity online. Recording should be improved to make it better. |
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has become a way of life for businesses and personal use. It is not just company team meetings and one-on-ones, but grandmothers, book clubs, churches, and just about everyone and every organization now use video to connect. Zoom has emerged as the leader in the video conferencing industry. When the stay-at-home orders came in 2020, we all had to learn video conferencing on the fly. The primary reason Zoom dominated is because it is easier to use than traditional video conferencing platforms that have a bunch of hoops to jump through. With Zoom, anyone with a browser can use it. When teams, families, and other groups were forced to collaborate remotely, it was the easiest way to connect. |
Use the slider to adjust the effect. |
Category Champions | 2023
Microsoft 365 is a web conferencing tool that enables you to host web conferences without compromising your privacy. This all-in-one software supports up to 10,000 users and allows you to collaborate with anyone within or outside your organization. Read Microsoft Teams Reviews
Starting Price: Available on Request
Recent Review
"Teams Review" - RaiseAhmed AbdulSalim Shaikh
| Pros | Cons |
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Meetings arrangements,interview arrangment, video conferencing,screen sharing |
Requires fast internet for smooth usage |
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7 day free trial and helped me to be more productive. |
Limited flexibility and confusing file structure but it also depends on person to person, many people don't find it confusing. |
Category Champions | 2023
Facebook Messenger is a fully featured Video Calling Software designed to serve every segment. Facebook Messenger provides end-to-end solutions designed for web apps. This online video calling system offers One-to-one calls, Group video calls, Video and voice messages, Photos, and notes in one place. Read Facebook Messenger Reviews
Starting Price: Available on Request
Recent Review
"Absolutely amazing experience" - Sewarove
| Pros | Cons |
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The possibility of communication in all waysVoice, image, writing and video |
The interface of the application and the ease of access to the settings need a little improvementAll file formats must be added to participate |
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user friendly powerful |
none |
Category Champions | 2023
Skype keeps the world talking, for free. Share, message and call - now with group video on mobile and tablet too. Read Skype Reviews
Starting Price: Available on Request
Recent Review
"Best Video Conferencing Solution " - Beberu Gathiaka
| Pros | Cons |
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Using Skype is easy. It comes with great features and I like the quality of audio and video. The software also comes with instant messaging feature which makes it even better. |
So far the software has been great and I have no complaints. |
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No time limit and ease of recording |
live status about online or off line |
Category Champions | 2023
WhatsApp Messenger is a fully featured Video Chat Software designed to serve every segment. WhatsApp Messenger provides end-to-end solutions designed for web apps. This online video chat system offers One-to-one calls, Group video calls, Video and voice messages, Photos, and notes in one place. Read WhatsApp Messenger Reviews
Starting Price: Available on Request
Recent Review
"Very Simple and most famous Chatting app" - X_ A?sii
| Pros | Cons |
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The most beneficial part is that it is easy and free to use. Unlimited chats and calling features. |
Only privacy and last seen double tick and custom privacy shall be improved. |
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Creation of chat links,video chatting, bulky sms send and messages are encrypted |
I woke request WhatsApp to updated after period of year because it do challenging some time to update after six months |
Category Champions | 2023
Hangouts are synced automatically across devices, so you can start a Hangout on your computer and continue on another device, such as your phone. Read Google Hangouts Reviews
Starting Price: Available on Request
Recent Review
"Decent tool for business communication!" - Namarata Gupta
| Pros | Cons |
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Google Hangouts is easy to use and understand. It is good for quick communication, file sharing etc. It also makes it easy to start individual and group video calls on the go and invite others for the same. |
It is impossible to know when a certain person was last active on Google Hangouts. Atleast I wasn’t able to figure out that part. Also there is a limit to characters that can be sent in a text which can be annoying at times. I hope these two features can be improved. |
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Messages all in one place |
More chat features |
Category Champions | 2023
Discord is a high-performance web conferencing software highly preferred by gamers as well as remotely working teams. This free app comes with a host of useful features and supports up to 8 users; however, you can also opt for its paid version-Discord Nitro. Read Discord Reviews
Starting Price: Available on Request
Recent Review
"Discord its good" - Mohamed
| Pros | Cons |
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Nitro he is for games only and nitro free servers |
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I love that it does the quick connection features, screen sharing, file sharing, community building, and all with a very simple and easy interface. |
The file sharing limit should be increased. Apart from that, the occasional Discord server crash can become more frequent at times, and this should be better prevented. |
Category Champions | 2023
GoToMeeting web conferencing software makes it simple and cost-effective to meet online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition. Read GoToMeeting Reviews
Starting Price: Starting Price: $24 Per Month
Recent Review
"Top-class, Scalable Online Meetings Solution. " - Charles Mattson
| Pros | Cons |
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user friendly powerful |
none |
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I like that GoToMeeting is an easy to use tool. It offers plenty of features and makes web meetings a breeze. The interface is also amazing. |
I have not had any issues using GoToMeeting. It is the best I have used. |
Emergents | 2023
REVE Chat is a multi-channel cloud based live chat software for offering instant assistance to your website visitors. Businesses can engage with customers on social media through Facebook and Viber Messaging. It allows your business to fully customize the chat experience to suit your brand and personalize every customer interaction. Read REVE Chat Reviews
Starting Price: Starting Price: $12 License / Month
Recent Review
"Functionality and Performance of Reve Chat" - Md Shaheen Reza
| Pros | Cons |
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The software is designed to provide a seamless and personalized experience for customers. |
Can be improved in chatbot feature. |
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Increased customer satisfaction: By providing a fast and convenient way for customers to get help and support, businesses can improve the overall customer experience and increase customer satisfaction. |
Chatbot can be improved |
Category Champions | 2023
Viber is a fully featured Community & Social Group Management Software designed to serve Startups, Agencies. Viber provides end-to-end solutions designed for Windows. This online Community & Social Group Management system offers Social Media Management, Communication Management, Chat / Messaging, Discussions / Forums, Video Content at one place. Read Viber Reviews
Starting Price: Available on Request
Recent Review
"Viber Review" - Haga Nirina
| Pros | Cons |
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The speed and quality of video conferencing is excellent and fast. |
The cost of using is a bit expensive. |
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I can call any number directly without adding it in the contacts list |
Make it work better at weak internet speeds |
Contenders | 2023
C-Zentrix is an end to end Customer Engagement solution wherein our call center solution is complimented with our CRMs (Ticketing CRM & Lead Management System) to give a 360° customer engagement experience. We are recognized by Gartner, world’s leading IT research and advisory company as one of the leading products in Contact Center Infrastructure across the globe. Read C-Zentrix Contact Center Reviews
Starting Price: Available on Request
Recent Review
"Best Call Center Management Software" - Anupama Sharma
| Pros | Cons |
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For a company who deals daily with number of Customers, or rely on the customers, Customer retention is must. This simple software just do the same. |
Leased line of telephone is needed. need few days training to get the Reports from dashboard. Many times signal error is detected. |
Contenders | 2023
A Video Conferencing Tool with AES 256 encryption for secure team collaboration. Now conduct online meetings seamlessly with DialTM. DialTMs AI-based features automate the attendance process on an online session and analyze the concentration level of each participant. Read DialTM Reviews
Starting Price: Starting Price: $13 Per Month
Recent Review
"Easy to use " - Balakrishnan
| Pros | Cons |
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Very much easy to use |
Going well |
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User friendly |
No as such |
High Performer | 2023
With EnableX comprehensive sets of programmable APIs & SDKs, Developers can rapidly customise and embed all or part of the communication functions – voice, video, SMS and chat – right into existing applications, workflows and system. Read EnableX Communication APIs Reviews
Starting Price: Available on Request
Recent Review
"One stop solution for all my video communication needs" - Bhoomika Munjal
| Pros | Cons |
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The integration process for the APIs was very smooth and the developer documentation helped us immensely. |
Initially we had problems with quality and user interface but we connected with enablex support and were able to resolve our problems swiftly. |
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Easy integration |
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Emergents | 2023
ClickDesk is the top online chat software because it is a combined live chat and help desk software. Small businesses use ClickDesk's live chat software to boost user engagement through web chat, voice chat, video chat, social media management, real-time analytics and an integrated help desk to manage support tickets and offline chats. Read ClickDesk Reviews
Starting Price: Available on Request
Recent Review
"My sales increasing like a charm" - Kshitiz Chaurasia
Category Champions | 2023
Connect Together,? Wherever? You Are.
EnableX provides innovative Video Communications and Collaboration Solutions that empower your remote workforce, students, or customers to stay connected. Read EnableX Video Meeting Reviews
Starting Price: Starting Price: $4.99 License/Month
Recent Review
"Video & Audio Quality" - Minal Kolhe
| Pros | Cons |
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Direct Streaming Option |
Frame adjustment & User interface |
Emergents | 2023
Acquire.io is a cloud-based, integrated and innovative customer communication platform designed to bridge the gap between customers and sales reps through live chat and co-browsing. Learn more about Acquire
Starting Price: Available on Request
Emergents | 2023
TeamViewer provides unparalleled ease of use and flexibility. It even works across firewalls, and is available in more than 30 languages. As an all-in-one software solution that includes unattended remote access, multiple remote connections at the same time from a single computer. Learn more about TeamViewer
Starting Price: Available on Request
Emergents | 2023
There’s nothing like connecting face-to-face for a more personal meeting experience. When you can’t meet in person, video conferencing is the next best thing. AnyMeeting provides all the features you need for a great video conference experience. Learn more about AnyMeeting
Starting Price: Available on Request
Emergents | 2023
BirdSeed is a fully featured Live Chat Software designed to serve SMEs, Startups. BirdSeed provides end-to-end solutions designed for Web App. This online Live Chat system offers Canned Responses, Offline Form, Proactive Chat, Third Party Integration, Transfers/Routing at one place. Learn more about BirdSeed
Starting Price: Available on Request
Recent Review
Until 31st Mar 2023
What is Video Chat Software?
A video chat software is a tool that enables users to interact virtually through voice and video conferencing. Such solutions are used to connect two or more users via live voice and audio feed. Users from different locations can interact in real-time using video conferencing systems for personal, educational, or business purposes.
Video chat software became popular in the early 2000s with the entry of internet-based software like iChat & Skype software. With an internet connection and software installed, users could interact from any location in the world. However, video conferencing solutions were just getting started. 2020 saw a steep rise in the manufacture of video-enabled cellular phones that make video conferencing go truly mobile. Today video conferencing has applications in medicine, international dialogue, news, business, education, and several other fields since it facilitates collaboration and is the next best thing to physical interactions.
Video conferencing has come a long way today in terms of quality, security, and features. Today most hand-held devices use such software to merge audio, video, and on-screen animation and drawings over secure networks. There are thousands of applications that have a dedicated video chat module to facilitate smooth communication.
The COVID-19 pandemic caused a huge surge in the use of video chat software. As people became isolated and business operations came to a standstill, many organizations were forced to adapt to video chat tools to resume business functions or reconnect digitally. According to reports, the SaaS-based video conferencing software Zoom software managed to add more subscribers in January & February 2020 alone compared to the entire year 2019.
Video conferencing solutions make the world seem much smaller, and many of them help users connect without the need for dedicated hardware or software. Video chat software is currently moving towards providing 'telepresence,’ which is essentially more powerful, advanced, and feature-rich to cater to the needs of corporate conglomerates. They can help connect a large number of users securely with premium quality audio and video relays.
Another recent development seen in online video chat solutions is TV cams, which allow users to employ free software for video chat on their TV sets without the use of a computer. TV cameras are typically connected to other television, smartphones, or networks that allow them to Livestream via webcams.
How does a Video chat tool work?
Video conferencing tools use real-time digital compression of audio & video streams using hardware and software. However, before going into the technical details, it is best to know the technology and steps being followed in the conferencing process.
A typical voice call includes an interaction between two or more parties using an internet connection and hardware ( mobile phones or a computer, speakers, and a webcam). The call is initiated by either of the two (or possibly more) parties, and a lively exchange of video and audio information happens in real-time. Video chat software also allows text messaging, sharing of files, JavaScript exchanges, and much more.
Video chat solutions convert analog information derived from microphones and cameras into binary (digital) signals. Most such tools have an inbuilt compression software that helps 'packetize' audio and video information, which enables data to move faster over broadband internet or WiFi.
The conferencing system's video and audio clarity depend partly on the compression ratios. Solutions with higher compression ratios tend to produce a fluid and real-time interaction experience. Similarly, tools with lower compression ratios offer static and choppy video call experiences, which can be very disruptive to the cause.
The average compression rate for video call software ranges between 13:1 and 17:1. However, the speed of the broadband connection is also pivotal in determining the quality of the video call. Once the data is relayed successfully to the other end of the call, the software decompresses the signal back to its original size in an analog form. This enables the viewer to see their caller on their laptop, computer monitor, or TV and hear them through the device's speakers.
Ideally, after the above steps, users should be able to see and hear each other. However, to produce high-quality video and audio, a few extra steps need to be undertaken. Many such software use advanced features to better sync audio-video signals, while a few others use a technology called acoustic echo cancelation to improve call quantity. Such features ensure that there is minimal sound interference and overlaps happening during conferences.
Features of Video chat Software
Video conferencing solutions work with several components simultaneously. Typically such software are comprised of four different layers, namely:
- User Interface: The Video chat UI is used for planning, scheduling, setup, and calling using the software. The user interface can be either graphical or voice-based in nature, allowing individuals to control a variety of actions. Through the user interface, individuals can control the rest of the components mentioned below.
- Control/Signaling Pane: This pane helps users choose who they want to call and what type of call it could be. This pane helps manage incoming and outgoing video calls along with session parameters.
- Conference Control: This component allows users to route calls, add parties or connect with a group of users. This component is responsible for the creation of stacks at different endpoints of a call.
- Media Pane: The media pane handles the mixing and streaming of video and audio signals in a video call. It handles User Datagram Packets (UDPs), real-time transport protocols (RTP), and real-time transport control protocols (RTCP). The UDP and RTPs carry out information such as device type, frame rate, video size, etc. On the other hand, RTCP acts as a quality management protocol to detect errors during live-streaming.
Benefits of Video Chat System
Video chat solutions are used all over the globe and provide the following benefits:
- Better Engagement: Participants in most audio conferences tend to have difficulty in concentration over long periods of time. However, video conferencing solutions enforce virtual eye contact with all members present, closely mimicking face-to-face interactions and boost engagement.
- Efficiency: Video conferencing saves much commuting time and helps users conversate with clients, suppliers, customers, and vendors with the click of a button. Video chat office software not only saves valuable work hours but is also a greener and more sustainable alternative to in-person meets.
- Cost-effective: Video conferencing saves you a lot of expenses that would have been spent on commuting for training, appointments, business travels, or health visits. With the help of free software for video chat, you can communicate for free using only your internet services.
- Enhanced Collaboration: With better communication powered by video chat tools, organizations can improve collaboration and communication between remote teams and help keep everyone on the same page. Moreover, the human brain can process and remember visual data much better than audio or written data.
- Improved Productivity: Teams can drastically improve their response time using video conference solutions. In most cases, a quick video call is much better than marking a colleague in a mail and asking a question. Moreover, video calls remove the need for having in-person conversations. Nowadays, you can invite anyone to join a video call with you through their email instantly, get on a quick call, and record the conversation for your future reference.
- Structured Meetings: People from different organizations and locations can join in on a video call as per their availability and schedules. With invitations having fixed start and end times, you know exactly when you are expected, what the topic is to be discussed, and who are the participants of a meeting. This helps you stay prepared, save idle time, and boost productivity. Moreover, these tools allow you to share screens, raise hands and pin messages apart from providing you timely reminders.
How to buy the best video chat software?
There is a huge variety of video chat apps available for individual, enterprise, or business needs. The most popular ones are SaaS-based, which allow users to be less dependent on software installations.
To find the best online video chat software for your business, you need to look at the unique demands of your company and understand the type of conferencing needs your organization has. Another key indicator about the same would be the type of conferencing solutions that your competitors are using. Typically, most video chat tools work just fine with small and medium teams. However, it is best to read software reviews, do your own research and possibly try out the free version of the software before making a serious commitment.
FAQs of Video Chat Software
Video conferencing solutions are used by several remote teams in multiple fields. The hardware processing all the data at your end is referred to as codec, while other significant components include a video and audio input and output, network connection, and a computer.
While considering the price of video chat software, it is also important to know about the add-ons or hidden software prices that a provider may have. It is best to opt for a provider having a good track record, one thar provides assistance 24x7, preferably through the channels of your choice.
Zoom
Skype
Microsoft Teams
Cisco WebEx Meetings
Blue Jeans Meeting
Google Hangouts Meet
GoToMeeting
Jabber
join.me
Zoho Meeting
Video chat solutions can connect users via audio and video. They can help you choose the type of call you need to make and digitize analog audio and video signals. After the data reaches the other end of the call, it is decompressed to allow the invited parties to interact in real-time. All the concerned parties using video chat software use a combination of hardware and software tools to collaborate easily.