Best Virtual Agent Software for 2023

HelpOnClick is popular live chat software. It is completely focused on providing small and medium businesses with affordable and simple web solutions, helping them evolve into market giants. HelpOnClick facilitates the support teams to provide real-time online assistance to the clients with the help of a chat interface. Read HelpOnClick Reviews

Vitalize your IT service management practices with a robust ServiceNow ITSM solution to enhance the performance of your IT team, minimize IT expenses, and improve IT and business service availability. Read ServiceNow ITSM Reviews

Ozonetel is an industry leader within the Customer Experience space. Ozonetel’s cloud telephony solution helps businesses manage all conversations across voice, chat, SMS, social media & WhatsApp in one place. Read Ozonetel CloudAgent Reviews

Bold360 is AI-powered Live chat engagaement software that is integrated with an AI chatbot and live-agent software. With 24/7 available chatbots, they provide an intuitive platform that helps derive insights that matter. Read Bold360 Reviews

Jacada Workspace Agent Desktop is a fully featured Call Center Software designed to serve Startups, Agencies. Jacada Workspace Agent Desktop provides end-to-end solutions designed for Web App. This online Call Center system offers Inbound Call Center at one place. Read Jacada Reviews

eGain is the leading provider of omnichannel customer engagement software. eGain’s mature, web-native suite of customer experience solutions have enabled leading global financial service organizations to successfully deploy their eService roadmaps. Read eGain Reviews

EasyVista is a fully featured Asset Management Software designed to serve Startups, SMEs. EasyVista provides end-to-end solutions designed for Windows. This online Asset Management system offers Supplier Management, Configuration Management, Maintenance Management, Incident Management, Inventory Management at one place. Learn more about EasyVista

Synthetix liveChat software integrates with self-service software such as faqtAgent and smartAgent to allow specifically identified customers to escalate to live, one-to-one dialogue with your call-centre agents. Learn more about Synthetix Live Chat

Through scalable and flexible contact center virtualization genesys create a great customer experience. With Genesys it creating a powerful, virtualized customer engagement environment to route any customer interaction across your departments. Learn more about Genesys

Talkdesk is a leading cloud based call center software in the world. Which Create the call center your customers and agents deserve. It reduce average handle time and increase agent efficiency with automated workflows. Learn more about Talkdesk

Managing your project portfolio isn't easy! Cherwell project portfolio management software goes beyond simple planning and collaboration and aligns all your projects with key strategic corporate objectives with instant visibility & status across projects Learn more about Cherwell

With award-winning AI, Nuance is a cost-effective law enforcement case management software that can automate mundane tasks such as case documentation, auto-SMS sending, and timekeeping. The open-source law enforcement software can increase your revenue by 27%. Learn more about Nuance

By using Smart Action, automatic customer feedback software, you can send automatic review requests, turn negatives into positives, and do multiple-level marketing. Its customer feedback tools contribute to your revenue generation. Learn more about SmartAction

It's manage and optimize your organization’s use of applications with our powerful Software Asset Management (SAM) tools. With assyst you get deep insight into how and where your business is using software. Learn more about Axios

Inference Studio is a fully featured Cloud Telephony & IVRS Software designed to serve Enterprises, Agencies. Inference Studio provides end-to-end solutions designed for Windows. This online Cloud Telephony & IVRS system offers Call Routing, Call Recording, Call Logging, Multiple Scripts, Text to Speech at one place. Learn more about Inference Studio

KLoBot is a DIY Bot Builder Platform that allows your organization to create text+voice based conversational chatbots within minutes using an easy drag+drop skill interface, giving your bot instant superpowers to use across your favorite channels. Learn more about KLoBot

Nuacem AI is not just a chatbot platform, we are the world's first and only Conversational AI-powered Cognitive Customer Engagement platform that can fully amplify customer experience on Text, Voice & Video leveraging proprietary and advanced WhiteboxNLU Engine. Learn more about Nuacem