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Vtiger CRM Pricing, Features, Reviews and Comparisons

What is Vtiger CRM?

Vtiger is a one of the best web based CRM software for small & medium business of India and startups with built-in features of email marketing, activity and project management & much more. Online CRM software can also act as a mobile CRM & the downloadable version can be used as a Free CRM. 

Vtiger CRM Starting Price

$ 10/User/Month

Vtiger CRM Awards

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Our Awards and Recognition

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Vtiger CRM Screenshots

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Key Features of Vtiger CRM

  • Cloud Computing
  • Contact Manager
  • CRM & Sales Reports
  • CRM Analytics
  • Customer Support
  • Developer API
  • Email Marketing / SMS Marketing
  • Email Templates
  • Inventory Management
  • Lead Generation
  • Solution Management
  • Sales Tracking
  • Opportunity Management
  • Mobile App
  • Lead Management
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Vtiger CRM Users

Business

  • Freelancers
  • StartUps
  • SMEs
  • Agencies
  • Enterprises

Available Support

  • Email
  • Phone
  • Live Support
  • Training
  • Tickets

Specifications

  • Deployment:

    Cloud Based

  • Payment:

    Monthly

  • Api
  • Customization
  • Mobile Support

Desktop Platforms

  • Web App
  • Windows
  • Mac

Mobile Platforms

  • Android
  • iOS

Language Support

  • English

Top Software in CRM Category

Vtiger CRM Pricing

Sales Starter
$ 10
User/Month
  • Manage contacts
  • Leads & opportunities
  • Visual sales pipe
  • Manage documents
  • Workflow automationq
  • Quote builder
  • Make, receive, & record calls
  • Mass email campaigns
  • Advanced reporting
  • 10,000 emails / month
  • Web-to-lead forms
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Sales Professional
$ 20
User/Month
  • Sales Starter features +
  • Autoresponder emails
  • Twitter integration
  • Invoice Builder
  • Accept Payments
  • Multiple currencies
  • Sales forecasting
  • Sales insights
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Ultimate
$ 30
User/Month
  • Support Professional features +
  • Manage projects
  • Manage inventory
  • 25,000 emails / month
Get Pricing

Company Details

  • Company Name :

    Vtiger

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Vtiger CRM Description

Vtiger Build stronger, longer lasting relationships with CRM software that helps you increase sales wins, expand marketing reach, and improve customer service.

Feature:

  1. Get up to speed on each relationship faster, with a 360-degree history of your contacts
  2. Never lose track of your high priority deals, with a visualized sales pipeline
  3. Reach out instantly, with one-click emailing and calling
  4. Accelerate closure-to-payment, with quoting, invoicing, and payment requests
  5. Analyze performance with reports and forecasts

Vtiger CRM Slideshare

Vtiger CRM Videos

Overall Reviews

4.3/5

Based on 6 Reviews

Write a Review Or
Ask a question
Feature Feature 4.3

Feature

Out of 5

Ease of use Ease of use 4.8

Ease of use

Out of 5

Value for money Value for money 4.8

Value for money

Out of 5

Customer support Customer support 4.3

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 95%

Likelihood to recommend

Out of 100%

Overall Feedback from Customers

Pros

"- Cloud based, access from anywhere - Easy and intuitive dashboard - Able to customize modules, its fields and options as well - Able to create modules from scratch with correlating workflows - There is rarely any downtime or maintenance issue - Mobile app is available for Android and iOS device"

"Everything is amazing. However, it is highly affordable, which make it suitable for small businesses."

"It is an application that helps organize everything related to marketing, sales and support- It has a very easy-to-use user interface"

Cons

"- I would like to see is the ability to report across more modules - For some issues and requirements, the development time takes quite long"

"There is no much to mention as a drawback. However. the installation is not as straightforward as possible."

"Not provided new enhancement points as per their commitment- Default sales & help desk reports should be prepared by Vtiger team and available in 'Reports' module"

Vtiger CRM Reviews (6)

Jay R.

Used the software for : 1-2 years

Company Size :51-200 employee

3.0

Oct 06, 2020

A solution to simplify your work

From my experience with Vtiger, I can say that it has simplified all the critical processes of my company; our sales team is able to track opportunities and view sales funnel reports, our marketing team is able to email and tag the contacts to specific target audiences, our project unit also has better follow-up and control with great reworking capabilities & alerts and the management team has truthful information for the decision making. So, my overall experience is very good with Vtiger CRM.

Feature Feature 3

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 3

Customer support

Out of 5

Vtiger CRM Android App Experience

1 2 3 4 5 6 7 8 9 10

Vtiger CRM After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

- Cloud based, access from anywhere - Easy and intuitive dashboard - Able to customize modules, its fields and options as well - Able to create modules from scratch with correlating workflows - There is rarely any downtime or maintenance issue - Mobile app is available for Android and iOS device

Cons

- I would like to see is the ability to report across more modules - For some issues and requirements, the development time takes quite long

Do you think Vtiger CRM delivers value for the money spent?

Yes

Are you satisfied with Vtiger CRM features?

Yes

Did implimentation of Vtiger CRM was easy?

Yes

Any missing feature?

No

What other products like Vtiger CRM have you used or evaluated?

Suite CRM and Highrise CRM

How Vtiger CRM is better/different from its competitors?

In terms of pricing and customization options

Sophia A.

Sales Manager

Used the software for : More than 1 year

Company Size :11-50 employees

4.0

Dec 24, 2019

Great All in One CRM

I see it as the perfect CRM for your sales. Handles all necessary sales automation process with all perfection. I have discovered also that it has several variants and can work virtually for all kinds of businesses

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Pros

Everything is amazing. However, it is highly affordable, which make it suitable for small businesses.

Cons

There is no much to mention as a drawback. However. the installation is not as straightforward as possible.

Jay

Business Analyst

Used the software for : More than 1 year

Company Size :51-200 employees

4.0

Aug 29, 2019

Best online system for customer relations

For business it is very important to find a quality multi-functional CRM system that will combine the capabilities of all the necessary programs for successful business. The program has all the necessary functions for sales, effective marketing and customer support. We are using Organization, Contact, Opportunity, Comment, Calendar, Documents, Cases and Reports modules. - Organization and Contact module is useful to enter details of customer's account and contact; - Opportunity module is useful to convert our hot / potential customer (or lead) in to the business; - Comment module is useful to make comment to the records; - Calendar module is useful to enter meeting / call related details for the records; - Document module is useful to upload / download the documents; - Cases module is useful to create cases related to respective Opportunity / Contact; - Reports module is useful to prepare and manage various reports

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Pros

It is an application that helps organize everything related to marketing, sales and support- It has a very easy-to-use user interface

Cons

Not provided new enhancement points as per their commitment- Default sales & help desk reports should be prepared by Vtiger team and available in 'Reports' module

Virmadevsinh

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Apr 21, 2017

Excellent Software

With Vtiger CRM software, the web interface is very easy to use and the speed is quite good. Its biggest advantages are that the software is accessible from anywhere and that it is cloud based. It has a central database with every detail that we need for dealing with companies, clients, mail outs, tech support or training. It provides the users with powerful automation options such as automatic sending of a follow up email just a week after sending a quotation. The technical as well customer support team is amazing. We always get a reply within an hour of sending a query. They go the extra mile to help their customers sort out an issue. When my team recently wanted some customisation on a PDF template, their team spent several hours working on it and sorted the necessary changes for us. You're bound to get a lot more than what you pay for. Don't let the low price fool you because Vtiger does 90% of what other software do, for a much lower price.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Akash

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Apr 20, 2017

The customer support is amazing and the representatives are highly knowledgeable.

Vtiger CRM software includes everything that an organization needs to be customer centric in terms of sales, support, and marketing. With this software, users can easily manage contacts, send email track deals, send and build quotes and invoices, track customer projects, and collaborate with the help of different built-in communication tools. There is immense ease of use in managing marketing campaigns, sending email templates and editing HTML emails.The customer support is amazing and the representatives are highly knowledgeable. They are ready to go the extra mile for their customers. Vtiger in its entirety is quite impressive and their team is always working on its growth by introducing new features from time to time. Vtiger provides better access to the information that my team needs at anytime, even when we do not have an internet connection. It has been a wonderful experience with Vtiger and we would like to continue the association.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Piyush

Co-Founder

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Dec 09, 2016

Easy to get started - satisfactory CRM for SMB users

During the early days of our startups we were using Vtiger CRM to manage all the inquiries and customers. We tried many other paid/free crm but none of them match the flexibility and easy of use compared to Vtiger. Hosted cloud based vtiger solutions fits perfect for most of SMB, it comes with all the basic needs like contacts management, integration , email integration, reminder, scheduling, working in team.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

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Vtiger CRM FAQs

How much does Vtiger CRM cost?

The starting price of Vtiger CRM is $ 10/User/Month. It has different pricing plans:

  1. Sales Starter : $ 10/User/Month
  2. Sales Professional : $ 20/User/Month
  3. Ultimate : $ 30/User/Month

Vtiger CRM also provides a free trial to users.

What are the top 5 features for Vtiger CRM?

The top 5 features for Vtiger CRM are:

  • Cloud Computing
  • Contact Manager
  • CRM & Sales Reports
  • CRM Analytics
  • Customer Support
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