Best Workforce Management Software
Best workforce management software exists CEIPAL ATS, Freshteam, Wallet HR, Keka, and HRMantra. These workforce management software helps businesses manage staff scheduling and create the optimal flow for their organization.
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List of 20 Best Workforce Management Software
Category Champions | 2023
Manage and engage your workforce wherever they are
Sage HR is fast-becoming 1 HRIS software in staff leave and employee database management. By reducing the overhead time and money spent on paper chasing employees' leave requests, Sage HR helps you to solve your HR challenges and let’s you to focus on building your business! Read Sage HR Reviews
Starting Price: Starting Price: $5 Per Employee
Recent Review
"Well Rounded, packed with features." - Shoaib Shabbir
Papaya Global is a fully featured Payroll Software designed to serve Enterprises, SMEs and StartUps. Papaya Global provides end-to-end solutions designed for Web App and Android. This online Payroll system offers Document Storage, Cap Table Management, Financial Modeling, Compliance Management, Reporting/Analytics, Scheduling, Self Service Portal, Vacation/Leave Tracking, Benefits Management, Direct Deposit, Document Management, Multi-Country and Multi-State at one place. Read Papaya Global Reviews
Starting Price: Starting Price: $20 Employee/Month
Recent Review
"review of papaya global" - Tehzeeb Raza
This mobile-based field service management software connects an entire team working anywhere with everyone else at low costs. Connecteam has a plethora of templates to engage employees thereby improving their productivity resulting in sales growth. Read Connecteam Reviews
Starting Price: Starting Price: $29 Per Month
Recent Review
"This app is awesome!" - Kamil Joy
Category Champions | 2023
An applicant tracking system for great recruiters
Great recruiters know how to find great candidates. It's all the other things, like scheduling interviews and sending out status updates that they need help with. So, we built Freshteam a time management software to help recruiters focus on the only thing that matters: recruiting. Read Freshteam Reviews
Starting Price: Available on Request
Recent Review
"Amazing Experience" - Siddharth Bose
| Pros | Cons |
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Initially, I felt difficulty in managing employees physically as it was too hard to record all the documents and data. Now after implementing freshteam, it is so easy from hiring to the end. |
Compared to other management sites, It would be better if it includes some other options like timesheet management, payroll, and attendance integrated with the internal database. |
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Freshteam allows you to quickly build and customize forms to collect employee information by simply dragging and dropping form fields. You can choose to show/hide the form fields for specific teams or offices.There are a wide range of things you can do with Freshteam’s time off insights - spot/fix absenteeism trends, foresee leave trends, review/optimize leave policies, etc. |
It is a bit pricy per month |
Category Champions | 2023
Keka is the best Human Resource Management Software (Top HRM Software). The only cloud HR Software that is employee-centric. Unlike traditional HRMS solutions, we are a modern new generation platform focused on user experience and simplifying complex workflows. Read Keka HR Reviews
Starting Price: Starting Price: $97.21 Upto 100 Employees
Recent Review
"Easy way for tracking " - Minaxi Suthar
| Pros | Cons |
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Easy for applying leave and plus setting up the task and OKRs. |
Not any so far. |
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I guess Keka as Software itself is very useful. |
I didn't find such thing yet. |
eQuipMe is a fully featured Field Service Management Software designed to serve SMEs, Enterprises. eQuipMe provides end-to-end solutions designed for Windows. This online Field Service Management system offers Inventory Management, Scheduling, Time Clock, Billing & Invoicing, Routing at one place. Learn more about eQuipMe
Starting Price: Available on Request
Contenders | 2023
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HRMantra is the World's most feature rich HR and Payroll software helping automate the most complicated of hire to retire HR processes easily using its CRORES of ready to use features. It saves 30 min per emp per day giving over 10 times ROI. 100% project success assured. Read HRMantra Reviews
Starting Price: Available on Request
Recent Review
"Saves time and increase productivity" - Senorita Gonsalves
| Pros | Cons |
|---|---|
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You can easily navigate from one tab to another. Real time GPS tracking. |
Mobile application of HRMantra needs a little bit of improvement rest is fine. |
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Software is totally customizable |
Attendance |
High Performer | 2023
It is one of the best cloud based payroll software for small business. It is designed to help organizations to manage their employee's data. This software also allows for easy calculation of the full and final settlements. It is user-friendly best payroll system that provides 100% accuracy. It delivers to high-quality software service on a 24 x 7 basis. Read greytHR Reviews
Starting Price: Available on Request
Recent Review
"Good Handy Software for my company" - Amrutha Rao
| Pros | Cons |
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Easy to use, user friendly and all time avaible, layouts are good, handy |
Mobile app cant be added, nothing more to say, it looks pretty cool, probably i ll think |
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Leave workflow, attendance tracking, regularisation, analytics and the mobile app. |
Occassionally seeing some minor issues in mobile app - maybe due to our bandwidth also. The new UI is good and please do add more self service tasks in the app |
Category Champions | 2023
India’s Most Popular HR & Payroll Software
HROne is owned by Uneecops group, a 60+ Million fast-growing conglomerate with 09+ offices pan India employing 700+ smart professionals. It is a veteran business automation and services provider with 20+ years of profound experience. Read HROne - Complete HR Software Reviews
Starting Price: Available on Request
Recent Review
"HROne- The best HCM Suite" - Tarulika Jain
| Pros | Cons |
|---|---|
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1. payroll |
engagement |
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Attendance management and salary slip |
need to log in every time |
Contenders | 2023
We are a focussed time management software solution provider for corporate. We offer end to end HR solution from recruitment to retirement covering entire employee life cycle in an organisation. Our solution can be delivered as a product that can be used by the customer at his location. Best for large, medium & small business HR software Read Wallet HR Reviews
Starting Price: Available on Request
Recent Review
"easy accessibility and user friendly" - Aishwariya
| Pros | Cons |
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Easy access of all modules |
no |
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Able to get daily reports |
Need to be shorten the module |
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Mind Workplace is a workforce management software to help you in providing A to Z workforce management solutions. From to recruitment to the helpdesk, mInd workplace does it all for your organization. Read Mind Workplace Reviews
Starting Price: Available on Request
Recent Review
"Awesome" - Kamesh Dewangan
| Pros | Cons |
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Many functions are available |
Voice recording feature should be improved |
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About this tool, what I found the best is it is easy for me to keep my audits in an organized way and I can check them wherever I want. |
Its already the best |
High Performer | 2023
Bitrix24 is one of the best CRM software which provides a platform to organize and track interaction with potential or existing clients, partners, agents and other contacts. It is a collaboration platform that's perfect for CRM. It has over 30 tools that will help your business grow and enjoy the work in a team. Read Bitrix24 Reviews
Starting Price: Starting Price: Available on Request
Recent Review
"TOP 1 CRM Software- Bitrix 24" - evez
| Pros | Cons |
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The most impressive features of Bitrix 24 are tasks, workgroups and, most importantly, the CRM system. The program is easy to use on computers. This program gives a positive direction to any company. |
A missing feature in Bitrix 24 is the employee tracking section. Business owners need tracking programs to increase their trust in their employees. If the tracking function is added to this program, it will become the number one program in the CRM sector |
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Its long lasting Feature list |
User Interface is quite complicated |
Category Champions | 2023
Zoho People is a Time Management Software and cloud-based HR software that's crafted to automate your HR processes while also focusing on your most important assets - your people. Designed for small, medium and enterprise businesses, Read Zoho People Reviews
Starting Price: Starting Price: $0.69 Employee/Month Billed Annually
Recent Review
"Reveiw for Zoho People" - Fadak Makhdoomi
| Pros | Cons |
|---|---|
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Ease in human resource management and day-to-day use with attendance, raising cases. Makes all of it a lot easy and smooth |
I do not dislike anything about Zoho People, and it is very efficient and easy to use |
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User friendly and ease of access |
Notification bar which sometimes is still showing unread content even after reading it |
#1 Employee Experience Platform | Zimyo is a human resource management solution that empowers organizations to manage and retain great talent! Read Zimyo Reviews
Starting Price: Starting Price: $0.83 Per Month
Recent Review
"The software is easy to use and the customer service is excellent " - Praveen
| Pros | Cons |
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"It is invaluable to have performance management tools. Goals provide a focus for the team and reviews bring everything together for an efficient but effective process. Our employees use the apps all the time instead of hiring administrators, so we can self-serve and provide better service for them by updating their information and requesting leave when it is convenient for them." |
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"It is invaluable to have performance management tools. Goals provide a focus for the team and reviews bring everything together for an efficient but effective process. Our employees use the apps all the time instead of hiring administrators, so we can self-serve and provide better service for them by updating their information and requesting leave when it is convenient for them." |
none |
Category Champions | 2023
Field Employee Tracking and Sales Management
Delta Sales App is a Field Sales Automation & Employee Tracking App designed for distributors, manufacturers, wholesalers and companies who have field employees. With features like order reporting, customer management, employee tracking, attendance, beat planning and many more, it helps companies in increasing customer engagements, enhancing efficiency of field force, and reducing administrative tasks, which thereby boosts sales. Read DeltaSalesApp Reviews
Starting Price: Available on Request
Recent Review
"This Sales App helped me in sales increment " - Jagrit Pariyar
| Pros | Cons |
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The Live GPS Tracking of the employee is the features that impresses me among other features. |
Sometime it's difficult working offline, so just small recommendation to have a look at it |
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GPS tracking, order management, task management, expenses reporting, easy to use, all in one app, sales and distribution, salesforce automation. |
I would love to see in IOS version as well |
Category Champions | 2023
ADP Vista HCM is a web based payroll & hr software that helps you to streamline your payroll process and manage it efficiently without any additional investment on infrastructure. Built on the cloud by some of the best experts in this field, ADP Vista HCM gives you a great combination on your hands. Encompassing every aspect of HR Management such as Payroll, Employee Self Service, Punctuality, Leave management, reporting, as well as tax deductions and compliance, this software solution takes care of the entire HR management. This software solution is a statistician’s delight with great Reporting and Analytics features. The Employee Self Service option allows the employee to operate the software solution from his side comfortably. Highly customizable, this software solution works on a robust technology platform. Also, integration with other HR modules is easy. Read ADP Vista HCM Reviews
Starting Price: Available on Request
| Pros | Cons |
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Good software but has limited features |
Very complex to use |
Category Champions | 2023
Online Human Resources Information System (HRIS) and the best employee onboarding software that makes time for the work you were meant to do. But change can be hard. BambooHR guarantees your success when changing from spreadsheets to our intuitive online HR software. Read BambooHR Reviews
Starting Price: Available on Request
Recent Review
"Bamboo Hr" - Ismael gallego
| Pros | Cons |
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user friendly powerful |
none |
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It has a very robust time tracking feature. You can differentiate between sick leave, vacation, COVID, mental health, sabbatical or many others. Probably identified by your organization to start with. |
My boss, who is very relaxed, and I both missed filling out a quarterly goals worksheet on time. We did it, just in person and not on Bamboo. Bamboo still requires you to fill out the form online, even after the next quarter's goals are due. There should be a way to sort of 'dismiss' assignments, even if that comes from 'above'. |
Contenders | 2023
Calamari is a modern and innovative attendance & leave management tool for small and medium businesses. Calamari helps companies focused on growth and increasing their efficiency of people management. We help you manage your workforce with ease. Read Calamari Reviews
Starting Price: Starting Price: $10 Per Month
Recent Review
"Less burden on administration team." - Elizabeth Bland
Category Champions | 2023
workday Professional Service Automation System is a cloud-based software that gives resource management, portfolio manage and project leader, and secure data & financial data. It is to manage fully workforce automation lifecycle in a system and an easy links unstaffed job opening requisitions for external fulfillment in the software. Read Workday Reviews
Starting Price: Available on Request
Recent Review
"Best of for small business and departments" - Abu Zar
| Pros | Cons |
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One click searching system. |
I found everything good in my knowledge. |
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Workday is easy to use and I did not require any help in setting up my profile |
I did not really find any significant problems in using the system, however would prefer better customer care. |
Contenders | 2023
EM-HRMS is flagship product of Eastern Infotech. Which manages a life cycle of an employee, Also Automate all the HR Process in the company. EM-HRMS can reduce the day to day work effort by 40%. We have added module in EM-HRMS is work force management. Read EM-HRMS Reviews
Starting Price: Starting Price: $347.22 For 75 Users
Recent Review
"Very User Friendly" - Paras Jain
| Pros | Cons |
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I have used the trial version of the software. It is very user friendly and highly configurable. |
Functionality, East to Navigate |
Recent Review
Until 31st Mar 2023
What is Workforce Management Software?
Workforce management software (WFM) consists of a set of tools that you can use to increase employee productivity and overall efficiency. It helps you match the right employee to the right job. Thus, helping your management effectively monitor and support employee operations.
Many organizations are deploying WFM tools to aid these processes. Moreover, a workforce management system has the capability to support several aspects of human resource management. These include attendance, scheduling, talent and performance management, and benefits administration.
Workforce management software is designed for workforce management to maximize employee productivity by ensuring that they are in the correct place at the right time. in addition, it helps a business manage staff scheduling.
Features of Workforce Management Software
1. Mobile Experience
Employees use more than just laptops to do their work and collaborate with their team. Many of them work on the go and even from home. A workforce management software does much more than just getting loaded on company servers.
It can easily be configured to help your employees when they are paying a site visit or working from their homes. They can easily access the necessary documents and information whenever they need it from their phone. Integrating a WFM system with mobile devices can help employees keep up their productivity no matter where they’re working.
2. Software Integration
While workforce management solutions can provide a plethora of benefits, they aren’t all-inclusive systems. Many companies use a host of other software such as reporting, payroll, and quality control to fulfill their organizational needs.
Indeed, a workforce management system software cannot provide all these services. However, it can easily be integrated with other software. Thus, helping in gathering crucial business data and providing better information to managers.
3. Multi-Platform Support
Most of the employees nowadays prefer to use personal laptops and smartphones. Using company devices is just an added hassle. Interestingly, enterprise workforce management software offers multi-platform support for most of the operating systems.
Thus, helping you save on resources and allowing employees to access their own devices. Moreover, multi-platform support means that employees can easily access their workforce management program anytime and anywhere.
4. Automated Reporting
Most of us know that a workforce management tool provides you the ability to create in-depth reports from business data. However, a lesser-known fact is that workforce management can automatically distribute these reports to your managers.
Thus, your HR or upper management no longer needs to send out reports to managers. Instead, managers can receive reports, curate information, and directly speak to employees about their job duties.
5. Real-Time Scheduling
Scheduling is an on-going hassle for management. No sooner than you write a schedule, you need to make sure that it is followed properly, and it even allows time off and covers illnesses. Now, how can you properly implement this?
A workforce management scheduling software allows managers to conduct real-time scheduling. Providing access to your managers and employees can help you fill the void when a resource is absent or unwell.
Moreover, scheduling makes way for skill-based routing. Thus, helping managers determine who is qualified enough to perform an important task and contact that employee immediately.
Benefits of Using WFM Tools in Organizations
While the benefits of workforce management software may seem obvious, there are a dozen hidden benefits you can utilize for your business. Let us try and understand the benefits of using workforce management software.
1. Higher Employee Morale
WFM software allows you to automate your core processes. This, in turn, can help you speed your entire workforce operations. Be it payroll, attendance tracking, or management tasks, a workforce management system can manage it all.
It will help you save time spent on administrative tasks and avoid manual labor. When everything gets automated, everyone from your HR team to the labor force stays happy and motivated.
2. Reduced Costs
If you manage payroll and workforce operations manually, you need to hire a specific HR team for such operations. However, this will be a major cost addition to your organization. Interestingly, you can easily eliminate this cost by using WFM tools. This will easily help you save money, time, and resources.
3. Enhanced Analytical Function
Data analysis and management are essential for every business. An online workforce management system provides you with analysis tools that help you compare existing performance with past performances.
This, in turn, will help you measure the overall success and failure of your organization. Moreover, this data can help your managers make smart and effective decisions.
4. Compliance
The government has made strict laws to ensure that employees don’t face any sort of injustice. However, manual workforce management can lead to inaccurate results.
This will not only affect your employees but will also increase your risk of non-compliance. Moreover, not complying with the guidelines is against the law and can have adverse consequences for your company.
To avoid such scenarios, you must invest in online workforce management software. These tools will help you keep up with your compliance needs and provide a comfortable working environment for your employees.
5. Customer Satisfaction
A cloud-based workforce management software allows you to integrate customer satisfaction along with the overall organizational performance. This, in turn, helps you serve your employees better.
Moreover, this also lets your managers keep an eye on your employees and know if they are taking the necessary steps to keep the customers satisfied.
Factors To Consider While Purchasing A Workforce Management Software
There are many factors to consider before making a decision, such as the software's functionality and scalability. Here is a list of factors that you need to consider before finalizing a software.
1. Ease of Use and Mobility
In an industry where mobility is of utmost importance, workforce management software instantly provides field technicians with appropriate information.
You need to choose a workforce management software that ensures there are no interruptions while carrying out maintenance.
Thus, to maintain a productive workforce, you must ensure that your organization's software has a user-friendly design. Moreover, you should ensure that information should be easily accessible and be compatible with mobile devices.
2. Employee Management
A workforce management software allows easy tracking of employees effortlessly. You can easily calculate their attendance and compile it at the end of every month to review the payroll and leave management.
A good workforce management tool comes with a payroll automation module. It helps streamline the payroll process and ensures that the payroll, receipts, and reports are generated with ease.
You must choose software that is user-friendly and scalable. Moreover, you should conduct a need assessment and identify the challenges that need to be addressed.
3. Automated Reporting
An enterprise workforce management software will help save both time and effort and easily generate reports. The system you buy should be able to generate custom reports and be ready for the different variations of the geographical data. An ideal software will help you easily track inventories, customer feedback, employee performance, and job status.
4. Enhanced Functionality
You should choose software that has improved functionality and exclusive features. The tool chosen by you should be able to perform different tasks seamlessly.
Some of the remote workforce management software even offers the latest customer engagement tools through web portals. This will allow your customers to engage with your company whenever they want.
Potential Issues With Workforce Management Solution
Let us try and understand some of the potential issues with workforce management software.
1. Workforce management can become a scapegoat for not hitting service- level goals.
2. It can even create unrealistic cost-savings expectations
3. Workforce management solutions cannot make up for a staffing shortfall.
4. It cannot be used to move customers to various channels.
Latest Trends And Statistics of Workforce Management Software
1. Data-Driven Insights
Earlier “data-driven insights” were only used in large tech companies and large corporate offices. Interestingly, that’s no longer the case.
Nowadays, you can track your field service workers easily using a workforce management software solution.
From monitoring employee vehicles to calculate how long it takes to complete tasks, these management tools are here to stay.
Employee accountability is the best benefit experienced by managers. It helps you ensure that your field service staff isn’t taking a longer lunch break while claiming to be on-site or at a customer’s home.
Interestingly, this technology can also improve your processes. This is possible as workforce management solutions provide means of efficient routing.
Your dispatchers will know exactly where your vehicle is at all times. So when you get a new delivery, they can send the closest truck. Interestingly, All of this can be managed directly from your employee workforce mobile app.
Your dispatchers will know exactly where every vehicle is at all times.
It’s a much more effective system than manually calling each employee on the road to see where they are. This is inefficient for management, as well as the workers who are interrupted by these calls.
2. Remote Workforce Communication
Did you know that 80% of the modern workforce is deskless?
With a rise in the virtual workforce, it is possible that your company has several remote employees. Your managers need to communicate with field service workers even if they’re not present with them at all times.
Communication barriers can have an adverse effect on employee productivity, operating costs, and employee happiness.
In order to solve these issues, companies are turning to technology as a resource for improving communication with remote staff. Thus, employing mobile apps are becoming the most popular workforce management tools in 2020.
3. Emphasis On Company Culture
Company culture has become a driving force in retaining employees. As a matter of fact, less than one-third of the entire workforce is engaged.
94% of managers and 88% of employees agree that having a fun workplace culture leads to success. Furthermore, companies with strong company culture are 4x more likely to see revenue growth.