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Zenefits Pricing, Features, Reviews and Comparisons

What is Zenefits?

Zenefits is an all-in-one SaaS human resources and employee onboarding platform that helps more than 11,000 small to mid-sized companies streamline hiring, onboarding, and employee management, in the office or on the go.

Zenefits Starting Price

$ 8/Per User

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Our Awards and Recognition

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Zenefits Screenshots

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Key Features of Zenefits

  • Bonus, Loan & Advances Management
  • Document Management
  • Email Integration
  • Employee Self Service Management
  • Expense Management
  • Help Desk
  • HR & Payroll
  • Knowledge Management
  • Payroll Management
  • Performance Management
  • Project Management
  • Recruitment Management
  • Shift Management
  • Statutory Compliances
  • Task Management
  • Time & Attendance Management
  • Training Management
  • Travel Management
  • Workflow Administration
  • Employee Data Base
  • Leave Management
  • Multi Company
  • Application Security
  • Dashboard
  • MIS Reports
  • Analytical Reports
  • Integration with Biometric
  • Events & Reminders
  • Excel Import
  • Salary Information & History
  • Appraisal Management
  • Back Office Assistance
  • Talent Management
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Most Preferred on SoftwareSuggest

Starting at $ 5

Available on request

Starting at $ 10

Starting at $ 0.42

Starting at $ 39

Zenefits Users

Business

  • Freelancers
  • StartUps
  • SMEs
  • Agencies
  • Enterprises

Available Support

  • Email
  • Phone
  • Live Support
  • Training
  • Tickets

Specifications

  • Deployment:

    Cloud Based

  • Payment:

    Monthly, Yearly

  • Api
  • Customization
  • Mobile Support

Desktop Platforms

  • Web App
  • Windows
  • Mac

Mobile Platforms

Language Support

  • English

Top Software in HR Category

Available on request

Starting at $ 40

Zenefits Pricing

Essentials
$ 8
Per User
  • HR
  • Time & Scheduling
  • Benefits Admin w/ a Certified Broker Partner
  • Integrations
  • Mobile App
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Growth
$ 14
Per User/Month
  • Core HR
  • Time & Scheduling
  • Benefits Admin w/ a Certified Broker Partner
  • Integrations
  • Mobile App
  • Compensation Management
  • Performance Management
Get Pricing
Zen
$ 21
Per User/Month
  • Core HR
  • Time & Scheduling
  • Benefits Admin w/ Certified Broker Partner
  • Integrations
  • Mobile App
  • Performance Management
  • Compensation Management
  • Well-being
Get Pricing

Company Details

  • Company Name :

    Zenefits

  • Headquarter :

    San Francisco

  • Full Address :

    50 Beale Street, San Francisco, CA 94105 USA

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Available on request

Starting at $ 97.21

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Zenefits Description

Zenefits, the People Platform, integrates all of your HR and Benefits functions. It offers a range of apps including Payroll, Human Capital Management, Performance, and Benefits Administration. With a blend of advisory services and tightly integrated partner apps, Zenefits simplifies HR administration.

Alternatives of Zenefits

Zenefits Videos

Integrations

Box, G Suite, Slack, Salesforce, Expensify, Lyft, Bonusly, BetterWorks, Abacus, Intuit Quickbooks, Guideline, JazzHR, Office 365, Zapier

Overall Reviews

4.9/5

Based on 73 Reviews

Write a Review Or
Ask a question
Feature Feature 4.9

Feature

Out of 5

Ease of use Ease of use 4.9

Ease of use

Out of 5

Value for money Value for money 4.9

Value for money

Out of 5

Customer support Customer support 4.5

Customer support

Out of 5

Likelihood to recommend Likelihood to recommend 93%

Likelihood to recommend

Out of 100%

Overall Feedback from Customers

Pros

"Human Resource laws are always changing, Zenefits keeps us on top of new laws and advises us how to proceed and what forms to fill out, etc."

"Very user friendly and all inclusive software. We use it mainly for payroll, onboarding/offbboarding, HR, benefits, PTO, tax withholdings, unemployment Insurance, and employee files. "

"I found the implementation team to be the most impressive part about Zenefits. I really appreciate the individuals who introduced us to this product and conducted zoom sessions to share about the many functions of Zenefits. Even after the implementation, the individuals were open to staying connected for other support needs. "

Cons

"Getting in touch with them is sometimes frustrating but I realize they are busy answering other customers' calls. For the most part, I do not have a problem."

"Employee profile pages don't offer access to their PTO or paystubs which requires navigating to seperate modules. Everything is very "click of a button" easy, but when an employee is terminated it requires calling the company to reverse it if needed - which is out of character and odd. But they are easy to get ahold of and helpful. "

"One feature that I found could be improved is the Reporting piece. While I find this function to be super helpful and useful for me towards my workload, I would like to see a date functionality added to this. This pertains to the PayConnection portions that identifies modifications, deductions, new hire, and terminations. Having a date specified would be helpful to ensure accuracy of the reporting for me. "

Zenefits Reviews (73)

Tammy J.

Used the software for : Less than 6 months

Company Size :11-50 employee

1.0

Sep 30, 2021

Paying for Reviews

I am a client of Zenefits. They are offering to pay for 5 star reviews, so please don't trust those. Here is a snippet from the email from them:Here’s how it works — simply click on any (or all!) the links below and leave us a five star review. For every screenshot of a completed review on a separate site that you send me (just attach'em in a reply to this email), I’ll send you a $25 Amazon gift card to thank you for your time. That’s it — no strings attached.

Feature Feature 3

Feature

Out of 5

Ease of use Ease of use 3

Ease of use

Out of 5

Value for money Value for money 3

Value for money

Out of 5

Customer support Customer support 3

Customer support

Out of 5

Zenefits Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Time off,

Cons

Performance mgmt, ease of use/logging in

Do you think Zenefits delivers value for the money spent?

No

Are you satisfied with Zenefits features?

No

Did implimentation of Zenefits was easy?

Not Sure

Any missing feature?

Performance management is weak

Evelyn M.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Dec 10, 2021

Zenefits has been a big help!

Zenefits has helped me tremendously when I have questions, especially with payroll. They make Human Resource related items so much easier on me as I run the office.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Pros

Human Resource laws are always changing, Zenefits keeps us on top of new laws and advises us how to proceed and what forms to fill out, etc.

Cons

Getting in touch with them is sometimes frustrating but I realize they are busy answering other customers' calls. For the most part, I do not have a problem.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Not Sure

Any missing feature?

Not that I'm aware of.

Ian

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Dec 06, 2021

A weight off your shoulders, as a busy entrepreneur

Zenefits takes care of all of your back-office work so you can focus on the important stuff as a small business entrepreneur. I'd highly recommend it to anyone!

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Payroll, taxes, benefits, etc.

Cons

Nothing comes to mind.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

No

What other products like Zenefits have you used or evaluated?

Gusto

How Zenefits is better/different from its competitors?

More feature-rich.

Hannah B.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Nov 23, 2021

Best Payroll System

I love how easy it is to run payroll! With around 300 employees it can be a challenging task but Zenefits makes it easy. Customizable, pre-made spreadsheets for easy data entry and uploading, automatic tax, deductions, and contribution calculations and monitoring, and quick off-cycle pay runs. Very user friendly!

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Very user friendly and all inclusive software. We use it mainly for payroll, onboarding/offbboarding, HR, benefits, PTO, tax withholdings, unemployment Insurance, and employee files.

Cons

Employee profile pages don't offer access to their PTO or paystubs which requires navigating to seperate modules. Everything is very "click of a button" easy, but when an employee is terminated it requires calling the company to reverse it if needed - which is out of character and odd. But they are easy to get ahold of and helpful.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Not Sure

Any missing feature?

Not that I can think of.

Erica C.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Nov 10, 2021

Overall Great Experience with Zenefits

Zenefits is the first HRIS system we implemented at this company. It's an all in one platform for payroll, hiring, benefits administration, and so much more! It's a platform that creates organization, seamless functionality, and personalization. I appreciate that it's intuitive, easy to navigate, and a platform for everyone in the company to stay connected.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Zenefits Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

I found the implementation team to be the most impressive part about Zenefits. I really appreciate the individuals who introduced us to this product and conducted zoom sessions to share about the many functions of Zenefits. Even after the implementation, the individuals were open to staying connected for other support needs.

Cons

One feature that I found could be improved is the Reporting piece. While I find this function to be super helpful and useful for me towards my workload, I would like to see a date functionality added to this. This pertains to the PayConnection portions that identifies modifications, deductions, new hire, and terminations. Having a date specified would be helpful to ensure accuracy of the reporting for me.

Do you think Zenefits delivers value for the money spent?

Not Sure

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

There are no features I found to be missing.

What other products like Zenefits have you used or evaluated?

N/A

How Zenefits is better/different from its competitors?

N/A

Jeremy T.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Nov 09, 2021

Zenefits!

Very easy to use, I use their mobile app daily to clock in and out of work. I also use it to access any benefit information I may need. Lastly I use the direct deposit feature and it is very easy to use and change.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Very easy to use and customer service is top tier

Cons

I did not every experience a con.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

I can not think of any new features

What other products like Zenefits have you used or evaluated?

I have not tried and new software

How Zenefits is better/different from its competitors?

They are easier and friendly

Jennifer M.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Nov 08, 2021

Amazing HR and Payroll Platform for Small Businesses

We love Zenefits! It has great functionality and it is user friendly for both employee and administrator. Customer Service could be a little bit better but overall, we love it!

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Pros

It is easy to use for both employee and administrator.

Cons

Customer Service could be improved.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Not Sure

Any missing feature?

Not at this time

What other products like Zenefits have you used or evaluated?

Namely, PeopleSoft, Oracle

How Zenefits is better/different from its competitors?

Reporting functionality is more customizable and easy to use

Christian A.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Nov 08, 2021

An excellent Human Resource Tool that is easy for the employees to use and connect to our Human Resource Team.

Streamlined the efficiency of our HR and the staff.by using the interface of the portal as aconnection between all staff. It helped us connect the employees with their Payroll, PTO notifications and health benefits.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits Android App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Having all the necesities all on one portal that was very easy to use.

Cons

I didn't think anything was lacking.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

N/A

What other products like Zenefits have you used or evaluated?

N/A

How Zenefits is better/different from its competitors?

N/A

Maclain W.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Nov 08, 2021

Zenefits is a go to product

It is fantastic for growing companies and has an incredible interface.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Most beneficial part of Zenefits is how incredible the product works. It is very easy to navigate and understand.

Cons

The app will began to lag if swapping between windows but not much of a problem.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Not Sure

Any missing feature?

None that I have found.

Max W.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Nov 03, 2021

Highly Recommend Zenefits

Zenefits has been very helpful for our company. With over 100 employees, Zenefits helps reduce confusion among them in relation to time keeping, available and used PTO and insurance benefits. It eliminates unnecessary conversations with payroll and HR because all pertinent information is available in one easy-to-use application. I would recommend Zenefits to anyone on the fence who needs a great HR solution.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

It allows you to track hours worked and PTO in real time.

Cons

I do not like how you aren't able to download your personal insurance card.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Not Sure

Any missing feature?

Able to access insurance cards.

What other products like Zenefits have you used or evaluated?

N/A

How Zenefits is better/different from its competitors?

N/A

Lance W.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Nov 03, 2021

User friendly HR/Payroll company

Zenefits does a nice job putting together an interface that is both easy to use and efficient to the end user! You are able to do almost anything to cover your business needs.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Zenefits Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

It is very easy to use and has multiple use cases.

Cons

There could be more customization within the interface.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Not Sure

Any missing feature?

Customization of pay data batch uploads

What other products like Zenefits have you used or evaluated?

ADP Paylocity

How Zenefits is better/different from its competitors?

Everything is neatly organized in one place.

Camille B.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Nov 02, 2021

Easy to navigate tool!

Very happy with the past two years of Zenefits being used as a company tool. The portal is simple, and the customer service is great! I primarily use Zenefits for payroll, benefits, and prior onboarding.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Pros

I find the simplicity of use the most impressive feature about Zenefits.

Cons

I have not personally experienced anything that I could provide negative feedback on regarding Zenefits.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

No.

What other products like Zenefits have you used or evaluated?

N/A

How Zenefits is better/different from its competitors?

N/A

Tracy C.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 25, 2021

Zenefits is Amazing!

I love how user friendly and dependable Zenefits is! This platform has everything I need in terms of the end user. I never knew a software could be so easy to use. I would recommend this to anyone!

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

How easy it is to use. Also, having all the information of importance to the employee in one spot.

Cons

Customer service could be a little quicker.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

Not any that I can think of.

keaton r.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 25, 2021

My experience

Overall I have had a great experience using Zenefits. I am able to navigate very easily throughout the website or the app on my phone. It allows for me to get all my information extremely fast.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Pros

How user friendly It is.

Cons

I think that the website good be a little more visually appealing but not a big deal

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

Not that I know of.

What other products like Zenefits have you used or evaluated?

I can't remember the last one I used at my old job because never used It.

How Zenefits is better/different from its competitors?

It's a lot more user friendly I couldn't ever use my other option at my old job

Kristi R.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 25, 2021

Extremely user-friendly, all-encompassing HR platform! Highly recommend!

Zenefits is the best HR platform that I have ever used. It is an all-encompassing HR platform that provides multiple functions and capabilities in one easy-to-use app. It is extremely user-friendly and provides a one-stop location to get information on time off, time worked and insurance benefits to name a few. Even someone who is not great with technology would easily be able to navigate this app and have success doing so. I would highly recommend Zenefits to any company looking for a simple solutions that will benefit their organization as a whole.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

I like the transparency of the time worked and PTO. It doesn't leave any guesswork to the employee or the HR/ payroll manager.

Cons

I don't like how you aren't able to directly download the insurance card directly from the app. The function is there but it is disabled so I am not sure if it is specific to the organization I work at. However, Zenefits does provide all pertinent contact information for the insurance provider so it makes reaching out a breeze.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

No

What other products like Zenefits have you used or evaluated?

None

How Zenefits is better/different from its competitors?

I have not used any competitor's products that I am able to compare.

Lily L.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 25, 2021

Super easy and convenient

I love the mobile app it's super easy to use and convenient. I use it for my time tracking, payroll, and org chart all the time and if I need to get info on my health benefits it's literally on my phone.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

mobile app, not having to go or wait on HR.

Cons

Not sure because I haven't had any issues with Zenefits.

Do you think Zenefits delivers value for the money spent?

Not Sure

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Not Sure

Any missing feature?

none

What other products like Zenefits have you used or evaluated?

this is the first product I've used.

How Zenefits is better/different from its competitors?

Not sure since Zenefits is pretty awesome.

Maegan C.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 22, 2021

Easy To Use and Multifaceted

Zenefits is an innovative tool for all of your HR needs. It is incredibly easy to use and intuitive, and everything you need as an employer or an employee is right at your fingertips. Updating your personal information is also extremely easy, and working for a mid-sized company, I have referred to the Organization Chart many times. Great software.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 3

Customer support

Out of 5

Zenefits Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Pros

All of the different features and how intuitive the interface is.

Cons

The phone call wait times and the pay stub feature.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Not Sure

Any missing feature?

None

MiHyen V.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 22, 2021

Zenefits is Great

Zenefits has made the onboarding process for new hires so easy and quick. Having them run background checks as well as verify employee info has saved me so much time and kept the company compliant.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

The onboarding and time clock are the greatest help on my day to day.

Cons

Faster customer service response

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

Zenefits currently has all the features that my company needs, payroll, garnishment, payroll taxes, onboarding, benefits tracking.

What other products like Zenefits have you used or evaluated?

We switched from Paychex Flex, Zenefits was more cost efficient as well as easier to use.

How Zenefits is better/different from its competitors?

The site is very intuitive for all users as well as the integration from services was very simple.

Maegan

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 22, 2021

Easy To Use and Multifaceted

Zenefits is an innovative tool for all of your HR needs. It is incredibly easy to use and intuitive, and everything you need as an employer or an employee is right at your fingertips. Updating your personal information is also extremely easy, and working for a mid-sized company, I have referred to the Organization Chart many times. Great software.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 3

Value for money

Out of 5

Customer support Customer support 3

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

The organization chart, the ease of updating your bank information for direct deposit, and accessing your insurance information.

Cons

The pay stub feature can be a bit confusing and the phone call wait times can be excruciating.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Not Sure

Any missing feature?

None that come to mind

What other products like Zenefits have you used or evaluated?

None

How Zenefits is better/different from its competitors?

N/A

Jenn

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 20, 2021

Helped streamline operations for our nonprofit

We use Zenefits primarily for payroll processing, onboarding & HR administration, and PTO. It has helped make these processes so much more efficient and less prone to error compared to managing them manually. Tax time is also much less of a headache for me than it used to be! The online platform is user-friendly for both administrators and employees, and the Zenefits implementation staff were really helpful in getting it launched for us. Their customer service can be a little slow to respond when I submit a ticket, but I will say that my issues have always been resolved and the customer service agents I've communicated with have always been friendly and helpful.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Bryan

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 18, 2021

Zenefits is great

Zenefits has been great! It's UI is easy to use and doesn't feel cluttered. My staff finds it easy to check their payroll statements. Overall, it's simple and convenient to use for payroll and HR issues.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Zenefits is great for smaller businesses as their service is affordable and easy to use.

Cons

The payroll statements can be a little too simple at times and a bit more detail is desired.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

More detail on payroll statements

What other products like Zenefits have you used or evaluated?

MMC HR

How Zenefits is better/different from its competitors?

It's more simple and affordable

Emily S.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 11, 2021

Great for small and growing companies

Zenefits has been a great HRIS for our small but growing company! We have employees all over the US and Canada, and it makes onboarding, time off, and benefits a breeze. There is also a ton of great resources not just for the software, but also for educational/regulation purposes.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Zenefits has been a great HRIS for our small but growing company! We have employees all over the US and Canada, and it makes onboarding, time off, and benefits a breeze. There is also a ton of great resources not just for the software, but also for educational/regulation purposes.

Cons

The ADP integration has been a major pain point for us. ADP told us they had no plans of working with Zenefits so it's all file feeds, which doesn't work seamlessly with our payroll process.

Do you think Zenefits delivers value for the money spent?

Not Sure

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Not Sure

Any missing feature?

adp sync

Ashley

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 11, 2021

Zenefits feedback

The Zenefits team is always ready to help answer any of my questions and tackle any issues that come up. I always feel supported. The help articles are also a great resource for me and my team.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits Android App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Ease of use. Clean UI.

Cons

Reporting and integrations could be improved

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Not Sure

Any missing feature?

No

Byung K.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 07, 2021

One Stop HR Solution

We currently use Zenefits to meet our HR needs, including payroll, employee recordkeeping and onboarding. It has been a cost effective and easy to use solution for us for over 2 years.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

With Zenefits, we were able to migrate from our old ways of calling in payroll to ADP into the digital ages. ADP and other solutions were much more expensive and offered services that were not necessary for a small to mid sized company but still had to pay for.

Cons

Zenefits should offer a chat/talk function to a live service representative, like they used to. All service calls are handled through emails - but they generally respond with 2 business days.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

None that i can think of.

Shannon F.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 07, 2021

WSPA - Zenefits Review

Zenefits is an amazing system that is user friendly for both the administrator and the employee. Its ease of use allows us to properly track time (important for California); run payrolls for both exempt and non-exempt; its online onboarding is great for remote workers and new hires during COVID; it has a great vacation tracking system that allows you to customize to your organizations plan; and it has additional functions (like benefits, human resources, and evaluations if we want to add on functions (there are more too)).

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

The implementation was the best I've ever experienced and the ongoing ease of use as an administrator and employee has been the best of all systems I have used.

Cons

Their customer service wait time is too long and it is not easy to find answers to questions in their help section

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

None

What other products like Zenefits have you used or evaluated?

Paychex, Kronos, ADP

How Zenefits is better/different from its competitors?

It is state of the art functionality that is user friendly while providing the necessary tools for an HRM.

Heather C.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 06, 2021

Zenefits is great for our company

Zenefits is easy to use from both the company side as well as the employee side! It is also great as it connects with our scheduling system, which in turn make processing payroll a piece of cake.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Most impressive is the make on-boarding new employees very easy to manage.

Cons

Honestly, I have not found anything I dislike about Zenefits.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

Not that I can find.

What other products like Zenefits have you used or evaluated?

Deputy for scheduling

Philip M.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 06, 2021

Easy to use, yet powerful

Made payroll a breeze for me. Payroll and PTO management has a great UX for me and employees. The onboarding processes is great for new employees. I would like to see Zenefits add a native reimbursement management tool.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Nice UX and apps for admin and employees

Cons

Reimbursement management is missing. Time scheduling needs improvement.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

Reimbursement management

Bethany

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 06, 2021

All-in-one program

Zenefits has been the best all-in-one system I have used. I like how the everything is in one place and the system is fairly easy to use. Customer service is overall helpful and friendly.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Zenefits Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Everything is in one place for ease of use

Cons

Customer service has been a bit slow/hard to reach this year

Do you think Zenefits delivers value for the money spent?

Not Sure

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

Not that I know of

Dan

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 05, 2021

Simple, and cost friendly!

Zenefits has provided quite a few benefits to our business. Wenot only reduced costs by switching to them, but we also reduced system use which increased savings and employee satisfaction. No one likes using too many logins to something one platform could do all in one.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Pricing and combination of a timekeeping app with payroll.

Cons

We only feel support can improve. When calling or emailing in, it takes a long time to get a response.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

No features I feel are missing except a task manager and more compliance features/updates.

What other products like Zenefits have you used or evaluated?

We have used Gusto before

How Zenefits is better/different from its competitors?

Zenefits has more ease of use in its programs at a better price.

Lisa S.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 05, 2021

Excellent value for small organizations

Zenefits is an excellent value for small organizations looking to automate human resources management, payroll processing, time management, and benefits administration.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Easy to use

Cons

none

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

none

Ashley M.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 05, 2021

Trusted Partnership

Zenefits does an exceptional job organizing and explaining important compliance and other HR matters. I have used other HRIS and Zenefits payroll is by far the easiest to use. My firm is growing and we’re confident with Zenefits partnership to continue to run smoothly.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Detailed instructions on any possible issue

Cons

Wait time on the phone

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

N/A

Kiyo G.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 04, 2021

Easy to use for a small organization!

Zenefits is easy to use! We're a small organization with limited capacity/expertise on HR/benefits administration. Everything is laid out intuitively and is easy to navigate

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Zenefits Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

How easy it is to use and how inexpensive it is

Cons

Sometimes I wish the turnaround time for customer support would be quicker, but they always get back to us

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Not Sure

Any missing feature?

None! They have everything we need

What other products like Zenefits have you used or evaluated?

I've only used Zenefits and I am happy with it

How Zenefits is better/different from its competitors?

N/A

Sarah

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 04, 2021

Highly recommended for payroll

Payroll is great with zenefits! Recently made the switch from a different system- we also use it for HR and performance management and have been satisfied with the platform so far!

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 3

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Payroll, Easy to use platform

Cons

Faster customer support

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Not Sure

Any missing feature?

N/A

What other products like Zenefits have you used or evaluated?

n/a

How Zenefits is better/different from its competitors?

n/a

Yessenia V.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 04, 2021

Great software

I have not one bad thing to say about Zenefits. Everything about it is efficient, and easy to use and makes it easy to train other employees. The price just makes it that much better.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Efficiency, and the ease to change anything that needs modifications.

Cons

I have nothing that I feel needs to be changed.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

None.

Jessica

Used the software for : 2+ years

Company Size :51-200 employee

4.0

Oct 04, 2021

This is a great platform

Zenefits is a great platform. Easy to use and navigate. Hiring, benefits, handbooks, doc storage all in one. Make hiring super easy. Everything we need is right at our fingertips.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

The customer service is amazing

Cons

Paychex integration

Do you think Zenefits delivers value for the money spent?

Not Sure

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Not Sure

Any missing feature?

No that i can think of.

Elise W.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 04, 2021

Happy with Zenefits

Love onboarding, PTO tracking, timesheet reporting, tax management system that allows us to have Zenefits file and pay taxes on our behalf. We use them as our HR portal and are happy.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits Android App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Onboarding, PTO tracking, timesheets

Cons

tax help is a little slow

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

n/a

Michelle B.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 01, 2021

Great HRIS System Platform!

Zenefits has been a blessing when it comes to onboarding - their self-service easy to navigate feature is such a great tool to have, specially when you are solo in your HR department.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 1

Customer support

Out of 5

Zenefits Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

How easy it is to use and navigate.

Cons

Overall great HRIS platform and huge time saver! However their customer service could be improved.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

I wish they could create entities in other states for you so that there wasn't so much back and forth communication.

What other products like Zenefits have you used or evaluated?

N/A

How Zenefits is better/different from its competitors?

I've only used Zenefits

Tiffani C.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 01, 2021

Zenefits is great!

Zenefits is a great one stop shop HRIS platform. It has payroll, onboarding, benefits management, time and attendance, time off, etc. Its very easy to use and setup, no integration costs, pricing is great. I have implemented Zenefits at 3 different companies so far. The only thing I would say it lacks is an ATS, but it does partner with a few really good ones.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

easy to use, so many different modules that are included, easy to setup, no implementation costs.

Cons

Scheduling module, lack of an ATS.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

ATS

What other products like Zenefits have you used or evaluated?

tons of them, bamboohr, namely, isolved, paycom, paychex, adp, etc.

How Zenefits is better/different from its competitors?

price for one, ease of use

Roxy

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Oct 01, 2021

Zenefits Payroll Software review

Zenefits has been a great and easy HR platform for us to use! We are a smaller company, and so we were able to tailor Zenefits to what we needed in an HR Database.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Easy to use! Onboarding is done quickly. Great customer service. Budget-friendly for smaller companies.

Cons

They are continuing to improve and integrate with other software.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

they are continuing to add new features, so this is great!

Margaret

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 30, 2021

Zenefits is the best

I have used Zenefits for 5+ years at two different organizations and it has worked wonderfully. It is affordable, very flexible and easy to use, and does a great job with time tracking. They also file your payroll tax returns and W-2s for free.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Affordable, easy to use, haven't been any errors

Cons

Support can be slow to respond

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

Not that I can think of

What other products like Zenefits have you used or evaluated?

ADP, Gusto, Paychex etc

How Zenefits is better/different from its competitors?

Cheaper, allows you to run as many pay runs per month for the same price, payroll returns and W-2s are free etc

Javier V.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 30, 2021

Easy HR from Zenefits

Zenefits has helped Network Remedy with all our HR needs. It was easy to set up and it's very easy to use. We track PTO and sick days with this software. It definitely helps with reporting too. Performance management and other things. It's a general software, one size fits all kind of thing, but it fills all the gaps you didn't even know were there. You'll need to customize it to fit your company, but it's the best bang for your buck.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits Android App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

It considers every scenario you can think of. Things that I didn't consider, they have it covered.

Cons

It's general. You need to customize it to make it your own.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Not Sure

Any missing feature?

I can't think of any features that are missing.

What other products like Zenefits have you used or evaluated?

I have not tried any other software

How Zenefits is better/different from its competitors?

I have not tried other companies for HR outsourcing.

Michael L.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 30, 2021

I love not worrying about doing payroll

I love not worrying about doing payroll and managing employee time off or filing payroll taxes at the Federal, state and local levels. Thanks Zenefits for doing all of that for me.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Automatic handling of payroll taxes

Cons

Adding a less than 5 employee payroll plan so I don't pay for users not in my organization.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

none that I need

What other products like Zenefits have you used or evaluated?

none

How Zenefits is better/different from its competitors?

I don't recall my research from 2 years ago when picking software

Stephanie

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 30, 2021

Great easy to use platform

This has been a timesaver for me. It's a great easy to use platform that has everything in one place (onboarding, payroll, benefits, 401k, employee information, etc). I wish I had a dedicated rep to answer questions instead of having to submit a support ticket and wait a few days for a response. But I've been with them for 6 years and don't intend on switching, it's a great platform.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 3

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Their app is really easy to use and they're constantly updating with new information.

Cons

Customer service. I just don't like to have to wait a few days when I have a question not solved by FAQ's

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

dedicated rep

Sarah S.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 30, 2021

Makes things easier day to day

I have a loathe of HR tasks, but Zenefits raises my stat from a 0. I appreciate the seamless benefits process, onboarding employees, running payroll is pretty easy, and time off app is nice. I have been using them for 6 years and love watching them progress as a company to offer us more and more.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Their committment to growing businesses. The book is great!

Cons

Time off seems to be hard for my employees to understand. Not sure why!

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Not Sure

Any missing feature?

The app has lost features since inception. I can't view employee things I used to.

What other products like Zenefits have you used or evaluated?

ADP, paychex, gusto

How Zenefits is better/different from its competitors?

Business thought leadership

Patti G.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 30, 2021

HR and Payroll Made Simple

I am the HR Lead for a start up company which means everything is from scratch! Zenefits has helped make our HR and Payroll processes simple and efficient. Even when I forget a step because I wear multiple hats, they never fail to send me reminders to ensure we are successful and compliant with all processes. Always a great experience!

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Teressa E.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 30, 2021

Makes onboarding and benefits admin super easy!

Makes onboarding and benefits administration super easy! Saves a ton of time by allowing employee to manage their own elections. Our employees love it!

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Onboarding Employee portal benefits admin

Cons

would like them to add the annual compliance notices to their processes

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

would like them to add the annual compliance notices to their processes

What other products like Zenefits have you used or evaluated?

paychex

How Zenefits is better/different from its competitors?

more comprehensive

Ben

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 30, 2021

Zenefits is great!

Zenefits has been a great addition to our benefits administration process. They have great features that allow us to keep up to date with our growing company.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Zenefits has been a great addition to our benefits administration process. They have great features that allow us to keep up to date with our growing company.

Cons

Their time off feature could add more categories

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

More time off categories

Adam

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 30, 2021

Great HR platform for small companies

This is a great HR platform for small companies at a really good price. We use it for HR, payroll, benefits and onboarding. It is very easy to use even for an HR novice.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits Android App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

It is great for HR, payroll and benefits.

Cons

Their FSA feature needs better customer service.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

I wish they had R&D tax credit support.

Jai B.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 30, 2021

Zenefits is the perfect platform to manage your payroll, benefits, 401k, and HR for small businesses.

Zenefits is the perfect platform for any small to medium size business. I am an entrepreneur and Zenefits has allowed me to manage payroll, benefits, 401k, and HR from one user friendly platform. Their customer service is amazing, and I love the peace of mind of having there HR experts in my corner for any employee related issues. I have now used them for about 7 years with three different companies and I don't plan on going anywhere. Did I mention they also make all your payroll taxes for you? Well, they do, and I love it :)

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

UI and UX as well as their data and reporting.

Cons

Currently I have to manually turn a recurring deduction once the total amount has been deducted. I would love if the platform not only tracked the deductions but if it would turn them off automatically once the deduction has been met.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

Not that I can think of at the moment, really happy with the platform.

What other products like Zenefits have you used or evaluated?

Gusto

Carlee

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 30, 2021

Highly Recommended!

Great platform that really encompasses almost everything you could possibly need to help your business to run smoothly. We have 3 companies and use Zenefits for all 3. Highly recommend them!

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Payroll and the timeclock have really simplified my life.

Cons

They could improve the wait times for customer support

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Not Sure

Any missing feature?

Additional help with garnishments

What other products like Zenefits have you used or evaluated?

paychex and bamboo

How Zenefits is better/different from its competitors?

offers more and easier to navigate

Thomas M.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 30, 2021

Good Service

We're a business that's used Zenefits for about two years. They've helped take the headache out of our HR and payroll needs. Simple interface to understand and easy to use. We're planning to renew for a third year. Would recommend their service.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Helps automate our HR and payroll service, easy to use interface, competitively priced.

Cons

There is sometimes a wait for their customer service to respond to a request. Depends on how backed up they are.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

Not for our small 40 person business.

Mary C.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 30, 2021

Well worth it......

I have been able to keep our company going when our employee who set this up left. The support staff has been great with answering my questions and guiding me through processes. I am not sure what I would have done otherwise. It has been very hard finding a bookkeeper who could do all of these things in the past. I have peace of mind knowing the quarterly taxes get filed without me having to do anything. I can onboard employees with out having experience in how to do it.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Being able to run our payroll and knowing that the taxes are covered. The W-2 are generated. I can pull the reports for our accountant.

Cons

Sometimes I have a hard time finding what I am looking for. Perhaps the help menu can be improved. When needed I would like to be able to contact by phone in a more timely manner.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Not Sure

Any missing feature?

I would like to be able to run payroll on the App, there were a few times when I didn't have access to my computer

What other products like Zenefits have you used or evaluated?

none

How Zenefits is better/different from its competitors?

couldn't tell you

Shawna P.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 30, 2021

Zenefits is a great online HR and payroll solution for small businesses

We have used Zenefits for 6 years. It has helped us manage going from 18 employees to 41. Payroll is easy to use. Receptacle for hiring docs, I-9 information is great.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Cost and ease of use.

Cons

Customer service can be challenging at times.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

I wish it integrated with Principal for 401k transmissions.

What other products like Zenefits have you used or evaluated?

No

How Zenefits is better/different from its competitors?

Cost and ease of use.

JKeese

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 30, 2021

Makes benefits and On Boarding a breeze

The platform makes the offer process and onboarding seamless and professional for small businesses. Having the data all in one place for managers to access is valuable.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits Mobile App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

The employee records management to keep everything online

Cons

onboarding as a customer and support responsiveness especially with COBRA transistions

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

No

Any missing feature?

better comparisons and input from companies on open enrollment timing, plan options and communication

Jessica M.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 30, 2021

We're new but we love it so far

Zenefits has helped us create better workflows and policies within our organization. It's truly become part of our company vocabulary and policy. Honestly, I don't know how we functioned prior. Thank you Zenefits.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

It's very user friendly and pretty easy to learn. Our set up was also phenomenal.

Cons

Integration with Zoom is my top feature I'd like to see.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

None that I could find.

What other products like Zenefits have you used or evaluated?

QuickBooks Time

How Zenefits is better/different from its competitors?

Quickbooks Time is what we used prior for our time clock. Zenefits is so much more than that.

Aaron

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 30, 2021

Smooth Transition and Intuitive Interface

My small nonprofit had an easy transition to Zenefits thanks to personalized onboarding. We use Zenefits for payroll + benefits + timesheets, and it checks all the boxes! It's a cost effective way to get some peace of mind.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 3

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Pros

Intuitive Interface, smooth onboarding.

Cons

Customer service could be more accessible

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

No

Christian S.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 30, 2021

Big Fans of Zenefits

We’ve relied heavily on Zenefits to scale our business by helping us to be more effective and efficient in engaging and interacting with our employees. Since I joined Boomtown, we have increased our headcount by 5x – and thanks to Zenefits, we haven’t had to add any People Ops headcount to manage that growth.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Zenefits provides our employees with one powerful app to view their paystubs, request time off, view their benefits information, manage their pre-tax spending accounts, and look up contact information of their fellow team members. By having everything in one place for our employees in Zenefits (both online and in the mobile app), we were able to dramatically reduce the amount of questions from our employees and in turn improve our employee experience.

Cons

Customer service response times can be slow times but they always get back to you. Requests such as changing the level of service on payroll tax filings from calculate only to full service generally receive a response within a few hours.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

No missing features today.

What other products like Zenefits have you used or evaluated?

Gusto (formerly ZenPayroll)

How Zenefits is better/different from its competitors?

Robust suite of tools and integrations, good value for money relative to hiring a People Ops person to manage more manual processes.

Chris L.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 30, 2021

Zenefits saves my time

Zenefits is user-friendly and easy to use as it only takes me 15 minutes per payroll bi weekly to complete. It takes care of taxes, employee timesheets and benefits. It allows me to do my job better without needing to hire a HR.

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

User friendly, timesheet can be done through a mobile device and all records are available

Cons

its a bit too much apps for some i do not use, but a simple solution would be to allow us to hide those unused apps.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Not Sure

Any missing feature?

no

What other products like Zenefits have you used or evaluated?

na

How Zenefits is better/different from its competitors?

easy to use, up to date.

Roxanne K.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 30, 2021

We Love Zenefits!

Payroll is so easy to use! It only takes minutes and there are no fees for off-cycle runs. The app for time tracking has been great for our employees!

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

The user interface is so simple. It doesn't take a lot of time to figure out how to use it for us or the employees.

Cons

Customer support can be hard to reach, but they have a robust help center, training videos, and a customer forum to get help from other users.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

They have everything we need!

How Zenefits is better/different from its competitors?

Zenefits has the best price point for the features you get. We have a simple payroll situation and it works great for us!

Richard B.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 30, 2021

Low cost, all in one solution

We brought in Zenefits to offer an all in one payroll and compliance automated process for a low cost for immediate needs, but scalable as we grow. Within a year we went from 5 employees to 20 w/ Zenefits!

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

All in one solution

Cons

Customer support (Covid impacted it I'm sure)

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

No

What other products like Zenefits have you used or evaluated?

ADP

How Zenefits is better/different from its competitors?

Zenefits is modern day and agile with modern day business vs. ADP being more enterprise based

Tracy K.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 30, 2021

Get more time back!

Zenefits has reduced the time I spend managing my team and I am SO thankful. I would highly recommend getting this product! Plus their customer service is top notch!

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits Android App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

The ease of use.

Cons

Would love to see more management options in the app.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

More management options in the app

What other products like Zenefits have you used or evaluated?

Don't know

Marissa

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 30, 2021

Zenefits is top notch

Our company loves the fact that payroll, time tracking, health benefit management, and onboarding are all in one place. Our 401K plan and stock options are also linked!

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits Android App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Our company saves time by having payroll, time keeping, onboarding and health benefits all in one place.

Cons

Accessing the support desk could be improved.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

no

Jennifer M.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 30, 2021

Amazing HR and Payroll Platform for Small Businesses

Zenefits provides a user-friendly platform for both employees and employer for both HR and Payroll. Great customization and ability to scale for growth make this an excellent product!

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Zenefits IOS App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Ease of use, customization

Cons

Customer support could be faster at times.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

No

What other products like Zenefits have you used or evaluated?

Namely

How Zenefits is better/different from its competitors?

Easier to use and better reporting capabilities

MaryAnn

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 30, 2021

Great platform

Great platform. Easy to use. Makes running payroll and onboarding so easy. Also easy to keep track of time and employee PTO. Extensive HR library so that you can create handbooks, offer letters, employee reviews, etc. Highly recommend.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits Android App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

Easy payroll and onboarding process.

Cons

Hard to get a hold of customer service rep.

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

none.

What other products like Zenefits have you used or evaluated?

ADP

How Zenefits is better/different from its competitors?

easier platform to use.

JESSICA L.

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 30, 2021

Great HR tool for small orgs!

Zenefits has provided my small organization with a great framework for our HR processes and we've been able to automate several key processes within our organization. Onboarding, PTO, and benefits administration are a breeze now!

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 3

Customer support

Out of 5

Zenefits Android App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

HR automation, ease of use for people of all technological comfort levels, super easy benefits administration

Cons

The tool is pretty rigid and doesn't allow for much costumization

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Yes

Any missing feature?

I with the performance management was less rigid.

Christina

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Sep 30, 2021

Great people management platform!

Zenefits has made managing our employees' timesheets, time off, and personnel files so easy! I also love using the business intelligence app to generate different kinds of reports as needed. Happy to be using this platform.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Zenefits Android App Experience

1 2 3 4 5 6 7 8 9 10

Zenefits After Sales Service Rating

1 2 3 4 5 6 7 8 9 10

Pros

The product overall is very easy to use!

Cons

The only feature I would like to see improvement in is the Time & Attendance app, specifically just updating the user interface/experience. I found the old formatting easier and more enjoyable to use, whereas the current version is more time consuming and can often lead employees to accidentally under report hours due to the "view by weeks".

Do you think Zenefits delivers value for the money spent?

Yes

Are you satisfied with Zenefits features?

Yes

Did implimentation of Zenefits was easy?

Not Sure

Any missing feature?

None that I can think of at the moment

Neela

Used the software for : Free trial

Company Size :501-1000 employees

4.0

Dec 26, 2017

Affordable HR systems with essential hr functions

I am using Zenefits software for more than a year. It has reduced my workload, the features are specially designed to fulfill all the hr needs in a cost-effective way. I found the feature of appraisal management highly beneficially. Apart from that, I could easily manage the new residents and performance of existing employees without any additional workload.  

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 4

Ease of use

Out of 5

Value for money Value for money 0

Value for money

Out of 5

Customer support Customer support 0

Customer support

Out of 5

Pros

Zenefits software has an excellent user interface which is very simple to use. It is value for money

Cons

Using for more than a year and looking forward to more successful years since the software has zero issues.

Varun

Used the software for : Less than 6 months

Company Size :5001-10,000 employees

5.0

Dec 26, 2017

A highly effective software to manage the HR systems.

I came across Zenefits after looking for a trustworthy software to manage the hr systems for business. I was little skeptical at the beginning but the software is brilliantly designed. I own a small business and it was easy for me to keep track of information related to employees. I could instantly calculate the bonus and loans of employees. Additionally, I could create events and reminders for a regular one to one meet up. The support team is very helpful and prompt  

Feature Feature 4

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 0

Value for money

Out of 5

Customer support Customer support 0

Customer support

Out of 5

Pros

Excellent web-based app. based suited for small business and startups.

Namrata

Used the software for : More than 1 year

Company Size :201-500 employees

5.0

Nov 12, 2017

Great Management of administrative tasks

If you want to manage the payroll of employee, it is the best in the industry. It is extremely user friendly. All the information is available just a click away, the best part is I can easily access all the information from my smart phone even while travelling.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Pros

Zenefits takes care of entire administrative tasks like payroll, workflow, training, appraisal, talent, salary information, attendance, recruitment and knowledge management. The tool is totally worth the money.

Cons

The customers services provided by Zenefits only helps to tackle the software issues and not personal difficulties we face in managing through it.

Shruti

Used the software for : More than 1 year

Company Size :51-200 employees

5.0

Nov 12, 2017

Elegant payroll Management

I found the Zenefits software very helpful to manage my firm’s payroll. I could easily have a check on my employee’s status, workflow, appraisals and performance with the help of Zenefits.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 4

Value for money

Out of 5

Customer support Customer support 4

Customer support

Out of 5

Pros

Every business needs a reliable software which could add value to organization. Zenefits has features to manage the payroll HR, project, task, recruitment, back office, loads, salary history, appraisal, events, tenders etc. which makes it the best in indu

Cons

Zenefits is not helpful when it comes with dealing employee issues; an individual has to take care of it themselves. There is no provision to add secondary beneficiary in case of life insurance which is must for all the employees.

Sidharthan

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Jun 12, 2017

Innovative and user-friendly solution of HR and Payroll

A unique payroll management software that it is, Zenefits is all about benefits in the HR domain. The user-friendly and dynamic solution quickly integrates with other solutions and allows me to maintain a centralized infrastructure for my entire organization. Its interactive dashboard generates all relevant information, as per our requirements. From managing tasks and documents to monitoring salary, attendance and payroll; Zenefits offer a 360° and customized solutions to our management.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Vandan

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Apr 04, 2017

Great software.

The reporting capabilities that Zenefits offers are great. The users can create their own or use the ones provided by the software. They offer to manage benefits, corporate liability insurance, FSA as well as commuter benefits. Payroll synchronizes easily if used with one of their partners. With Zenefits, the user can have an insight on everything. This payroll software just keeps everyone's information in one place and it is secure. The implementation specialists on boards are amazing and very helpful. The integration that it provides with other applications is very unique. It seamlessly integrates with different applications without any overhead. It has streamlined so many business and payroll processes for us. Great software.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Janki

Used the software for : 2+ years

Company Size :51-200 employee

5.0

Apr 03, 2017

The customer service is good

Zenefits payroll comes with the kind of user-friendliness unlike anything. The customer service is good, and their representatives are smart and always available to resolve our issues. The customization is better than other software and the system has helped in our tracking and compliance needs. Zenefits is ideal for start-ups that are looking to grow. It is easy to use and all the employees can view personal information along with benefits and compensation. Zenefits interfaces with Expensify, Lever, and many more applications. Employee profiles can be easily changed and it makes employee info management paperless.

Feature Feature 5

Feature

Out of 5

Ease of use Ease of use 5

Ease of use

Out of 5

Value for money Value for money 5

Value for money

Out of 5

Customer support Customer support 5

Customer support

Out of 5

Read More

Zenefits FAQs

How much does Zenefits cost?

The starting price of Zenefits is $ 8/Per User. It has different pricing plans:

  1. Essentials : $ 8/Per User
  2. Growth : $ 14/Per User/Month
  3. Zen : $ 21/Per User/Month

Zenefits also provides a free trial to users.

What apps do Zenefits integrate with?

Zenefits integrates with various apps:

  • Box
  • G Suite
  • Slack
  • Salesforce
  • Expensify
  • Lyft
  • Bonusly
  • BetterWorks
  • Abacus
  • Intuit Quickbooks
  • Guideline
  • JazzHR
  • Office 365
  • Zapier

What are the top 5 features for Zenefits?

The top 5 features for Zenefits are:

  • Bonus, Loan & Advances Management
  • Document Management
  • Email Integration
  • Employee Self Service Management
  • Expense Management
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