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Zoho CRM
Zoho CRM Pricing, Features, Reviews and Comparisons
What is Zoho CRM?
Zoho CRM Application gives you a 360-degree view of your complete sales cycle and pipeline. It also has a open source version. Zoho CRM empowers small to large-sized organizations with a complete customer relationship lifecycle management solution for managing organization-wide Sales, Marketing, Customer Support & Service and Inventory Management in a single business system.
Zoho CRM Starting Price
$ 10/User/Month
Zoho CRM Awards
Get an Overview for the Leaders Matrix at glance
Our Awards and Recognition
More Awards
Key Features of Zoho CRM
- Accounting
- Capture Leads from Twitter/Facebooks
- Case Management
- Cloud Computing
- Contact Manager
- CRM & Sales Dashboards
- CRM & Sales Reports
- CRM Analytics
- Customer Management
- Customer Support
- Email Integration
- Email Marketing / SMS Marketing
- Email Templates
- Expense Management
- Inventory Management
- Invoice
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Zoho CRM Users
Business
- Freelancers
- StartUps
- SMEs
- Agencies
- Enterprises
Available Support
- Phone
- Live Support
- Training
- Tickets
Specifications
- Deployment:
Cloud Based
- Payment:
Monthly, Yearly
-
Api
-
Customization
-
Mobile Support
Language Support
- Arabic
- Bulgarian
- Chinese
- Croatian
- Czech
- Danish
- Dutch
- English
- French
- German
- Hebrew
- Hindi
- Hungarian
- Indonesian
- Italian
- Japanese
- Korean
- Polish
- Portuguese
- Russian
- Spanish
- Swedish
- Thai
- Turkish
Zoho CRM Categories on SoftwareSuggest
Zoho CRM Pricing
Click here to get detailed pricing as per your requirements.
Standard
$ 10
User/Month
- Sales forecasting
- Reports and dashboards
- Document library
- Roles and profiles
- Mass email
- Call center connectors
- 100,000 records
PROFESSIONAL
$ 16.67
User/Month
- Includes everything in Standard +
- Email integration
- Social CRM
- Google AdWords integration
- Workflow automation
- Inventory management
- Macros
- Unlimited records
ENTERPRISE
$ 29.17
User/Month
- Includes everything in Professional +
- Territory management
- Custom applications
- Custom buttons
- Workflow approval processes
- Page layouts
- Custom modules
- Multiple currencies
Company Details
-
Company
Name :
Zoho Corporation Pvt. Ltd.
- Headquarter
:
Chennai
- Website :
-
Full Address :
4141 Hacienda Drive Pleasanton, California 94588 USA
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Zoho CRM Description
Sales Force Automation:
Zoho CRM's Sales force automation solution helps you to track leads, prospects, business opportunities and close more deals in less time. Additionally, you can effectively use the existing customer data for future up-selling and cross-selling opportunities
Marketing Automation:
With the Zoho CRM marketing automation, you can effectively plan marketing activities, improve the quality of leads generation process. Additionally, you can measure the performance and effectiveness (ROI) of campaigns.
Customer Support & Service:
Zoho CRM's Cases and Solutions functionality empowers you to streamline the organization-wide Customer Support process and enable a better integration between Sales & Customer Support processes in a single system.
Inventory Management:
Zoho CRM Inventory Management helps you to achieve the seamless integration between pre-sales and post-sales activities in a single application. In addition, you can also track procurement of goods or services from the preferred list of vendors.
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Zoho CRM Customers
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Alternatives of Zoho CRM
Starting at $ 25
Zoho CRM Videos
Overall Reviews
Overall Feedback from Customers
Pros
"The workflow of the Zoho forms is impressive."
"Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system."
"We can create stages of opportunities as per our business requirement. We can manage contacts, leads and accounts so everything can be tracked at one place. The sales forecasting is quite intuitive. Invoicing can be raised ."
Cons
"Zoho needs to give support to add google captcha v3 invisible captcha on the Zoho form."
"Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system."
"Opportunities should automatically flow from leads or can create opportunities from contacts."
Zoho CRM Reviews (37)
Rajan P.
wordpress developer
Used the software for : 1-2 years (Daily)
Company Size :51-200 employees
Verified By : 
Great software to track user information
I am using Zoho CRM to get users' leads from our website contact form. Zoho CRM provides a variety of codes to add records on-site so users can edit that form as per their requirement, even though Zoho can create custom fields in case any of the areas do not match the actual criteria.
Zoho CRM After Sales Service Rating
Latest
Pros
The workflow of the Zoho forms is impressive.
Cons
Zoho needs to give support to add google captcha v3 invisible captcha on the Zoho form.
Any missing feature?
Zoho form don't have support of google captcha v3 invisible.
What other products like Zoho CRM have you used or evaluated?
Salesforce
How Zoho CRM is better/different from its competitors?
Zoho CRM has better layout & easy for the user. Apart from that the flow of the zoho pages are easy to understand so user can easy to get any page from the menu section.
Useful
0
Pravash P.
Sales Head
Used the software for : 2+ years (Daily)
Company Size :51-200 employees
Ease of Use
Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.
Zoho CRM After Sales Service Rating
Pros
Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.
Cons
Zoho CRM empowers SMBs & enterprises with a 360º customer relationship lifecycle management solution. Key features include contact management, sales funnels, pipeline management, workflow automation, AI-powered conversational assistant, task management, managing marketing campaigns, sales forecasting, customer support & service, inventory management, reporting & analytics, and seamlessly integrating with 500+ popular business apps in a single business system.
Any missing feature?
GPS
Useful
0
Chandan C.
Sales Manager
Used the software for : 6-12 months (Daily)
Company Size :501-1000 employees
Verified By : 
Seamless CRM to build your Sales Funnel
It is one of the best CRMs to use as we scale. There are features to manage your accounts, leads, contacts, and opportunities. We can raise invoicing requests from the CRM itself.
Zoho CRM Mobile App Experience
Zoho CRM After Sales Service Rating
Pros
We can create stages of opportunities as per our business requirement. We can manage contacts, leads and accounts so everything can be tracked at one place. The sales forecasting is quite intuitive. Invoicing can be raised .
Cons
Opportunities should automatically flow from leads or can create opportunities from contacts.
Any missing feature?
There should be option to raise conflict of interest.
Useful
0
Shrinkhala S.
Senior Manager
Used the software for : 2+ years (Daily)
Company Size :201-500 employees
Verified By :
The best CRM platform for all round project management with speed and accuracy . Try the freemium version now.
Zoho CRM is one of the best platforms for managing projects and business activities end to end most efficiently. It brings a continuous flow to task management and streamlines all the critical business activities most suitably with speed and accuracy. Moreover, it is easy to monitor the progress of task flow, and also managing people across various verticals and functions is easy and relatively smooth. Overall, the best solution for project management.
Zoho CRM After Sales Service Rating
Pros
Managing humongous and complicated business tasks is easy and streamlined now. Monitoring and evaluation of business activities is easiest than ever. We are capturing our end to end training activities and beneficiaries data in Zoho CRM and all the business responsibilities are segregated to the defined business users in most efficient and accurate manner through Zoho CRM.
Cons
We loved the features to the core of our heart as it helped in improving business performance and increased productivity. I would request the team to increase the days for free trial version so that we can get extended free trial period
Any missing feature?
So far so good. All the salient features are good to use and operate flawlessly
What other products like Zoho CRM have you used or evaluated?
Campus CRM and Talism CRM have also been used by my organization for organizing and managing business data in most streamlined and transparent manner.
How Zoho CRM is better/different from its competitors?
Yes, Indeed a better version as it helps in organizing the data in most effective manner without any data theft or loss. It works well with limited bandwidth and never troubles while working or operation.
Useful
0
Joydeep D.
Sr. Academic Counselor
Used the software for : Less than 6 months (Daily)
Company Size :51-200 employees
Verified By :
A common and Popular CRM Tool
It is a common and Popular CRM Tool with a complete automated package with email, HRM, and many more. It is a single software for all communication needs in an organization. It is versatile and filled with excellent features with API integrations as well.
Zoho CRM After Sales Service Rating
Pros
My complete customer database with updates to be added everyday. its api integration to cloud calling sets it apart from others.
Cons
It can be laggy sometimes and it is a little complicated to use.
Any missing feature?
Credit line.
Useful
0
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Zoho CRM FAQs
How much does Zoho CRM cost?
The starting price of Zoho CRM is $ 10/User/Month. It has different pricing plans:
- Standard : $ 10/User/Month
- PROFESSIONAL : $ 16.67/User/Month
- ENTERPRISE : $ 29.17/User/Month
Zoho CRM also provides a free trial to users.
What are the top 5 features for Zoho CRM?
The top 5 features for Zoho CRM are:
- Accounting
- Capture Leads from Twitter/Facebooks
- Case Management
- Cloud Computing
- Contact Manager
