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ZOOM Cloud Meetings is an intelligently engineered video conference software that can help you arrange video meetings, conferences, and video webinars from a remote location. It can build collaboration-enabled conference rooms.
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Zoom Video Communications, Inc
San Francisco
55 Almaden Boulevard, 6th Floor, San Jose, CA 95113 USA
4.6/5
Based on 135 Reviews
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Likelihood to recommend
Out of 100%
"Zoom has been a very effective communication tool for our internal team. Client communication would happen on Zoom every day and it was crystal clear in making it more effective deals through zoom calls"
"has become a way of life for businesses and personal use. It is not just company team meetings and one-on-ones, but grandmothers, book clubs, churches, and just about everyone and every organization now use video to connect. Zoom has emerged as the leader in the video conferencing industry. When the stay-at-home orders came in 2020, we all had to learn video conferencing on the fly. The primary reason Zoom dominated is because it is easier to use than traditional video conferencing platforms that have a bunch of hoops to jump through. With Zoom, anyone with a browser can use it. When teams, families, and other groups were forced to collaborate remotely, it was the easiest way to connect. "
"Zoom offers clarity and crystal-clear pictures. The sound in zoom is very good. you can share the screen and guide the team. Training the teams on zoom has been a great help. New joiners had an issue with technologies, so senior team members would join the call and help them understand technologies. File sharing has been very easy on zoom"
"Need to improve notification and increase the sharing capacity online. Recording should be improved to make it better."
"Use the slider to adjust the effect."
"Zoom has some loading issues on a few browsers, loading speed needs to be improved a lot. User interface can be better"
Ankit K.
Used the software for : 1-2 years
Company Size :51-200 employee
3.0
Apr 18, 2022
Zoom is a meeting software. It is used for online teaching and critical meeting. Zoom application is essential for online education. This app is very nice.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
Zoom app best online teaching for teachers
Zoom is free and paid meeting software. It have 24×7 contact support
No
Yes
Yes
You are join free meeting
I am used this for online teaching
Zoom is different from other software bacause it is a free meeting software
kama a.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Nov 22, 2021
I always describe my experience on the Zoom app as being flexible, convenient, and making it easy for me to meet people without trouble It really is a revolutionary invention.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM IOS App Experience
ZOOM After Sales Service Rating
nothing.
null
null
Rakesh S.
COO
Used the software for : 6-12 months (Daily)
Company Size :11-50 employees
Verified By :
5.0
Jan 30, 2023
Zoom has helped our team to be in contact during the pandemic and helped to deliver the project on time. Zoom helped to onboard and create new teams for training and development
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM After Sales Service Rating
Zoom has been a very effective communication tool for our internal team. Client communication would happen on Zoom every day and it was crystal clear in making it more effective deals through zoom calls
Need to improve notification and increase the sharing capacity online. Recording should be improved to make it better.
Notification and background setting options need to be increased.
We have evaluated Google connect an internal tool
Parmashor B.
Manager
Used the software for : Less than 6 months (Daily)
Company Size :1-10 employees
Verified By :
5.0
Jan 30, 2023
Since I started using Zoom, I wasn't confident about trying Zoom with only 2 uses. I only know what I learned through trial and error. Now I can't imagine not being able to zoom 2 for social meetings/groups/even educational webinars. I'm just using my phone or my 7" tablet while saving up for a real laptop with a big screen to communicate with everything and everyone on the screen.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM After Sales Service Rating
has become a way of life for businesses and personal use. It is not just company team meetings and one-on-ones, but grandmothers, book clubs, churches, and just about everyone and every organization now use video to connect. Zoom has emerged as the leader in the video conferencing industry. When the stay-at-home orders came in 2020, we all had to learn video conferencing on the fly. The primary reason Zoom dominated is because it is easier to use than traditional video conferencing platforms that have a bunch of hoops to jump through. With Zoom, anyone with a browser can use it. When teams, families, and other groups were forced to collaborate remotely, it was the easiest way to connect.
Use the slider to adjust the effect.
No
No
Zoom’s financials show a bright future. Environmental issues .Stickiness
Rakesh S.
COO
Used the software for : 1-2 years (Daily)
Company Size :51-200 employees
Verified By :
5.0
Jan 16, 2023
Zoom is an excellent tool for connecting with your team around the world. For example, after the pandemic, it was Zoom that kept my organisation and team connected. We were able to discuss, execute, and deliver the services to our clients. Zoom has helped our teams create value for our clients through one-on-one interaction anytime.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM After Sales Service Rating
Zoom offers clarity and crystal-clear pictures. The sound in zoom is very good. you can share the screen and guide the team. Training the teams on zoom has been a great help. New joiners had an issue with technologies, so senior team members would join the call and help them understand technologies. File sharing has been very easy on zoom
Zoom has some loading issues on a few browsers, loading speed needs to be improved a lot. User interface can be better
Zoom may integrate AI to make robust in near future
Google meets
Zoom is a great tool that keeps you and your team connected. A quick call or a brief discussion about the project. Zoom would also help you in making it possible
Pratap M.
Student
Used the software for : 2+ years (Weekly)
Company Size :51-200 employees
Verified By :
5.0
Dec 27, 2022
During the lockdown period, the zoom was used as the medium for conducting online classes. It provides a free plan to conduct meetings for up to 40 minutes. Zoom also has a screen-sharing feature, showing the required materials to the participants.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM After Sales Service Rating
Zoom provides a free plan for the users to conduct free meetings and webinars. It also enables the users to chat with the participants of the meeting. Hosts of the meeting can control the usage of participants. Anyone can easily schedule the meeting in zoom with minimal knowledge.
Zoom application size in the Android phone is quite large. Loading time of the application increases with low internet speed.
Nope, The developers are always ahead of their competitors.
I used Cisco WebEx, JioMeet, GoTo Meeting platform for conducting online meetings. But the zoom has the better service quality than others.
Zoom gained popularity due to its robustness. Every can easily join and schedule a meeting in zoom platform.
Dipanshi M.
Project Manager
Used the software for : 1-2 years (Weekly)
Company Size :51-200 employees
5.0
Nov 01, 2022
Zoom meeting is a very robust platform for cloud meetings. It helped my team to work productively and connect with remote coworkers. Its report file-sharing and presentation-sharing feature make our meetings meaningful. Also, its cross-platform web support allows me to attend sessions from any device.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM IOS App Experience
ZOOM After Sales Service Rating
The best thing I liked about Zoom meetings is its, video quality and smooth streaming. Its user interface is super intuitive. Very easy to share reports and presentations. It has app and web platform support.
No cons, haven't experienced any downside.
It lacks integration with various online note-taking tools.
Janet R.
Account Manager
Used the software for : 2+ years (Weekly)
Company Size :11-50 employees
Verified By :
5.0
Aug 22, 2022
It is beneficial to attend virtual meetings and webinars. It doesn't consume a lot of data. A friendly user and easy to use both on laptop and mobile. It has a lot of tools that can use for meetings.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM After Sales Service Rating
The ease of use, so friendly user. The good quality of audio and video. Also, do not consume a lot of data.
So far, I think It has almost everything I need and I don't see anything yet to improve.
So far, I don't see anything yet
Teams, Webex, Google Meet
The friendly user and many people are using Zoom than the others.
Ammar A.
Freelancer
Used the software for : 2+ years (Daily)
Company Size :1-10 employees
Verified By :
5.0
Jul 01, 2022
I admit that Zoom saved my time and effort and helped me meet my friends periodically, share projects and views, and also attend online meetings and lectures, and all of this saves you time
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM After Sales Service Rating
Any project that comes to my mind, I have to discuss it with my colleagues, and since they are far from me, I discuss them all at once by meeting in ZoomI can enter the meeting by phone or computer, and that makes a lot of things easierI can mute annoying people and kick them out directly, the program has high-resolution picture and sound quality, this is a feature I liked a lotI can record audio and video meetings on your device and follow them later, you can also share the screen for members to explain lessons, there is also a whiteboard to draw shapes and some alerts for educationThere are two versions, the free version you can only have a 40-minute meeting with 100 callers
One of the most common minuses that I didn't like, is the possibility of spying is very high, so that anyone can share the link and anyone outside the meeting can attend it
I wish I could increase the time to a full hour instead of 40 minutes
Vipul D.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
May 02, 2022
Zoom has completely changed the way we work & acted as the highest used/downloaded software. It's a must-have for anyone working from home or in hybrid mode. Its user friendly interface appeals so much that it has become a default choice.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
User friendliness
It's performance on low bandwidth connections.
Yes
Yes
Yes
Walkie Talkie
Teams, Google Meet & Webex
Clean UI, Top notch performance
Smit
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Apr 25, 2022
We have been using zoom for online meetings and webinars for the last three years. It works very well. We tried many other platforms, but no one matched the experience level of zoom.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
I like the interface and chat feature of this platform.
it will be great if it will increase the meeting time in free version.
Yes
Yes
Yes
Saurabh S.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Apr 12, 2022
What I appreciate best about Zoom is how simple it is to use. Zoom is the most significant meeting software because of its simple and intuitive user interface and superb UX. Zoom's conferences are excellent, and it requires roughly 2 Mbps for them, allowing you to interact well even on weaker connections. At the very least, you'll be able to hold audio conferences no matter where you are, using significantly less bandwidth. Zoom is ideal for webinars since it supports presentations of any file format. To begin production, add the slides you've made in Powerpoint or Slide into the task area. My favorite features are screen recording, screen sharing, and changeable backgrounds. I enjoy the camera options, which allow you to change the backdrop, compensate for poor light, and even 'touch up' your look. Finally, I like how simple it is for me to meet with clients and prospects now. I can effortlessly plan and organize video conferences with individuals from all around the world. As long as you have a reliable internet connection, you should be OK.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
I use Zoom at my company with coworkers on a regular basis; I can just create a meeting invitation and send it by email, messenger, WhatsApp, etc. or any IM tool, and the conference will begin with very high-quality audio and video. from the start of the COVID epidemic As long as you have a reliable internet connection, you should be OK. You may bookmark certain messages to mark them as essential, which you can access from the sidebar at any time, making it simple to establish reminders or pin key communications.
The one thing I don't like about this application is that if you unintentionally switch on your microphone, Zoom doesn't notify you. Zoom desperately needs the ability to allow users to reduce or increase the volume of other conference speakers.
Not Sure
Yes
Yes
A second message box should appear informing attendees that the camera will be switched on when they arrive at the meeting, so they may prepare and modify their appearance.
Webex meetings, zoom rooms
Md M.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Feb 07, 2022
The virtual education service provided by Zoom is now available door to door. Zoom is a great technology that boosted the Fourth Industrial Revolution's progress. Zoom provides a new perspective for the developing world during the Corona pandemic. Zoom is a great way to start a variety of educational activities like classes, presentations, and group discussions.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
Zoom remains a breakthrough point in the twenty-first century's post-Corona concerns, contributing significantly to the global development of educational activities, particularly in developing countries. Video conferencing, Screen sharing, etc. recording features, whiteboard, etc are the multidimensional features that helps to make a clear virtual classroom environment.
The 40-minute meeting time limit, infrequent sessions for students from underdeveloped countries, giving presentations, and other academic activities are all factors to consider. Zoom's data sharing policy is one of its key flaws, as it enables unwanted spying.
Yes
Yes
Yes
strong hacker protection may be ensured
Google meet
A number of screens can be shared.
Hari B.
Student
Used the software for : More than 1 year
Company Size :201-500 employees
5.0
Jan 17, 2022
It is a nice software for online meetings. We can connect with many people from different countries at the same time. It runs very smoothly even while presenting. It's updates are making it even more better. Overall it's great!
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
It doesn't lag between meetings.
It doesn't allow audio while presenting the screen.
Hari B.
Used the software for : More than 1 year
5.0
Jan 27, 2022
It is a great and appreciated software. It's regular updates are making it even more better. It rarely lags between meetings. It has great features for presenting and extremely smooth. Overall it's great.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
It doesn't take much time to connect.
Not allowing audios of files while presenting screen.
Ankur G.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Jan 04, 2022
To struggle with online learning and teaching having team meetings in WFH situation zoom has actually been a boon for all users as things are more smooth now
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
The feature of making the ppt as your background
Security features where we can track participants
Yes
Yes
Yes
Not as such I believe everything required works pretty well
Google meet i have used
Its value for money and also easy to use
Bhumi
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Jan 04, 2022
In lockdown we are faces so many work related problems that time only zoom cloud meeting help us. Very useful application for official as well as students also.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
Easy to use application, anyone can access. Good quality video and audio during the meeting. So many peoples can join at a time. Screen sharing is also good.
I don't face any problem using zoom application. Best application among all the online meeting application.
Yes
Yes
Not Sure
I don't think there is any missing feature in zoom meeting.
Hangout
Zoom meeting has so many features and good quality video calls and audio also. We can connected so many peoples at a time that's why zoom cloud meeting is better than other application.
Martin j.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Oct 19, 2021
Has the best audio and video transfer rate, quality and instant sharing Tool.secondly has minimum cost. Zoom conference app bundles multiple functions into one and renders in on you r screen. It has helped us to conduct virtual business meeting and webinars.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
It is easy to use and deploy hence good for everyone.it works right off the bat,and it is breeze for anyone to connect over zoom and talk to a remote colleagues or customer
Nothing much to complain
Yes
Yes
Yes
Nothing much
Nothing
Have not compared to it's competitors
Joseph K.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Oct 14, 2021
It has been great tool that facilitates free online meetings and with quick join. It has an exceptional HD video and audio conferencing capabilities. It supports one-on-one live conversation.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
Video and audio conferencing, mass messaging. File sharing Tool like docs and pics .
Nothing to complain be upon its usability.
Yes
Yes
Yes
None
Not yet.
I have never compared with any.
Syed K.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Oct 12, 2021
Due to the pandemic, all the schools were closed. Zoom has helped my school in creating an interactive learning environment. We were able to continue imparting education to the students in a fun and interactive way.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
Zoom is so easy to use that even my 7-year-old student can use it seamlessly. Face-to-face learning has resulted in more interactive learning sessions. I can also share youtube videos for interactive sessions. The recording feature of zoom is very helpful. I can share the recorded sessions with the absentees so that they could patch up with their studies. The most favourable feature of Zoom is that it works on various popular operating systems including Windows, Mac IOS and Android.
My students often complain that when they switch to another application, the audio of the screen sharing is not audible and only the voice of the teacher is audible. Also, when they switch to any other app, their video switches off automatically. Zoom can add on the feature of floating screen. The company can work on these two minor drawbacks to improve customer satisfaction.
Yes
Yes
Yes
Floating screen
I have tried Google Meet for my school. I prefer Zoom because of its ease of usage and more features.
We can integrate Zoom with other platforms like youtube seamlessly. This is not possible with its other competitors in my opinion.
John K.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Oct 11, 2021
It is the most advanced online meetings webinars tool that collaborates our teams through free online distance meetings regardless geographical distance.We also use this software to share files and recording meeting sessions.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Video and audio conferencing.File sharing.Ease if deployment. Large number of attendees. File sharing. Online mass messaging. Among more.
I would just advise them to improve on network coverage,, though it meets optimum communication eventually.
Yes
Yes
Yes
Jerald
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Oct 05, 2021
Zoom is multipurpose software that may be used for video conferencing, webinars, screen sharing, and virtual classrooms, among other things. It's simple to use, and the UI/UX is excellent, particularly on desktop. Zoom allows us to simply share our presentations. It's simple to use on a computer, tablet, or iPhone. The host of the Zoom meeting has good cloud meeting management controls.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM IOS App Experience
ZOOM After Sales Service Rating
Zoom presentations are fluid, with no latency when moving from one slide to the next. Zoom allows you to record your meetings and download them to your computer at any time. It includes a whiteboard tool that makes it simple to explain things to the audience.
Every time we need to join a meeting, we require a passcode and the correct time. We can't view all participants on one screen on the tablet or mobile app. At times, the audio was inaudible. Zoom cloud-free meeting duration should be expanded, especially for professors, to explain topics to pupils with ease. The mobile app is really buggy.
Yes
Yes
Yes
I don't find anything missing
Ankish S.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Sep 20, 2021
Easy to integrate into your company's existing workflow. I combined it with Google Calendar and our corporate Slack channel, which really makes meeting time easier.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
Its integration ability with Okta and Calendar.
It needs to be optimized to work on low network strength.
Not Sure
Yes
Not Sure
I don't think so.
Jak K.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Sep 17, 2021
Zoom is a fantastic video conferencing software which makes meetings very easy and efficient online. Classroom features such as thumbs up/down and hand up are great!
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
Thumbs/up down feature
None
Yes
Yes
Yes
Funny filters
Skype, Facebook Messenger
Not sure
ayomide a.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Aug 30, 2021
I love cloud meeting because it works very well and it makes me comfortable in my business and it makes me connect to world wide and speak with people in different countries i just love everything about zoom i don't just have much to say. THANKS TO ZOOM KEEP IT UP.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
THE MOST THING I LOVE WITH ZOOM IT MAKES ME CONNECT TO DIFFERENT COUNTRIES AND IT MAKES MY BUSINESS RUN MORE SMOOTHLY, EASY, FAST AND CONNECT TO REAL HUMANS THANKS TO ZOOM I ALWAYS APPRECIATE.
I don't have much to say zoom is perfect but the only issue i have is it hangs up when there is internet connection problem.
No
Yes
Yes
not at all, i don't think any feature are missing
none
i have not come across any other application
Patrick H.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Aug 26, 2021
ZOOM Cloud Meetings is an incredible software that allows us to conduct online meetings comfortably. I like how affordable ZOOM Cloud Meetings has been. It's so impressive.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
I like the ease of use of ZOOM Cloud Meetings. It is a reliable and easy-to-access communication tool.
At the moment, ZOOM Cloud Meetings is working perfectly. No cons.
Yes
Yes
Yes
No. This is an impressive tool.
Join.me
It is fast and reliable. It is also affordable.
John M.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Aug 24, 2021
Zoom allows me to schedule, conduct and join online meeting sessions and training easily.This tool is also reliable with video conferencing.Saves time and cost.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
No I don't find any.
Kayla H.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Aug 19, 2021
Meetings with a large number of people, such as problems, concrete effects, and training that could be solved, are overwhelmingly stable compared to other apps.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
UI
Stability with low connection
Yes
Yes
Yes
No Missing Feature
Alex W.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Aug 18, 2021
Zoom cloud meetings is something i use almost everyday including weekends and i am happy with it's service .It offers so many security features making my meetings more secure .I would sure suggest you to buy it if you are planning for one. .
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
i personally feel that it's pros are user friendly, efficient screensharing,video call quality, very easy to customise
the mobile application doesnot display all the features available in web application ,exept that i did'nt find any cons
Yes
Yes
Yes
nope
google meet,microsoft teems
better privacy
Rahul R.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Aug 04, 2021
This application offers me good collaboration with my team members and it is a time-saving product, that never bounds me to carry my work on the basis of time zone and the place. This tool has shared my workload as I [have gotten] rid of sending excessive emails to my clients. Zoom offers consistent services and facilitates me in scheduling the meetings.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
This application offers me good collaboration with my team members and it is a time-saving product, that never bounds me being bound about to carry my work on the basis of time zone and the place. This tool has shared my workload as I [have gotten] rid of sending excessive emails to my clients. Zoom offers consistent services and facilitates me in scheduling the meetings.
This application offers me good collaboration with my team members and it is a time-saving product, that never bounds me being bound about to carry my work on the basis of time zone and the place. This tool has shared my workload as I [have gotten] rid of sending excessive emails to my clients. Zoom offers consistent services and facilitates me in scheduling the meetings.
Yes
Yes
Yes
This application offers me good collaboration with my team members and it is a time-saving product, that never bounds me being bound about to carry my work on the basis of time zone and the place. This tool has shared my workload as I [have gotten] rid of sending excessive emails to my clients. Zoom offers consistent services and facilitates me in scheduling the meetings.
This application offers me good collaboration with my team members and it is a time-saving product, that never bounds me being bound about to carry my work on the basis of time zone and the place. This tool has shared my workload as I [have gotten] rid of sending excessive emails to my clients. Zoom offers consistent services and facilitates me in scheduling the meetings.
This application offers me good collaboration with my team members and it is a time-saving product, that never bounds me being bound about to carry my work on the basis of time zone and the place. This tool has shared my workload as I [have gotten] rid of sending excessive emails to my clients. Zoom offers consistent services and facilitates me in scheduling the meetings.
Abrar A.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Aug 04, 2021
Zoom solved various problems. I am very accustomed to drawing in the form of Covid19. When corona attacks on a large scale then total activities are banned. For example, my classes are suspended. A few days later the Government announced that because of covid education it was a step towards attending online courses starting online and opting in this field. Zoom sessions solve many problems because the zoom is provided with different and advanced features are introduced. The Zoom platform offers a variety of services. 1. Live Group Chat Audio conference Video conference 4. Password Protection 5. recording 6. Browser Application 7. Screen Sharing 8. App Marketplace. Integration with bots to use with Zoom There is a big problem that is easily solved.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
1. I easy to discuss business plans and others we are working on for our organization. This application is very easy to customize and uses a friendly interface and quality customer service. 2. Zoom is an extremely easy-to-understand and maintain application. 3. Screen Sharing is one of the most efficient features that the solution to troubleshooting. 4. zoom meeting anytime and anywhere to perform the different tasks because it facilitates remote working. 5. zoom meeting helps the student to attend the classes online and cover the course outline is the situation of Covid19. 6. Video conferencing. 7. Add 500 participants. 8. Zoom meeting has a wide range of tools and embedded different features to attend to any meeting or webinar.
1. Sometimes slow internet in this time zoom meeting completely depends on the internet if the internet is slow or disconnect then zoom meeting does not properly work. 2. There should be lower video resolution options available to allow for easier usage in areas with low internet connectivity. 3. sometimes I face voice distortion but the internet connection is very strong.
Yes
Yes
Yes
No features are missing in this platform
Microsoft Teams. GoToMeeting. Google Meet.
Mooz Cloud Meetings is used to easy. Easy to install and maintain. User friendly. Screen recording.Password Authentication. Remote control.Video conferencing
Pooja
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Jul 30, 2021
It is just amazing, in this time of pandemic where it is really important to maintain that connect with office teams and collogues- zoom has helped us in all aspects.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
HARBAZ K.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Jul 28, 2021
I have been using the Zoom application since 2020. It is a great application, user friendly. It is easy to access the application. We can present our screen to other participants sitting in any part of the country or be in the world. It allows more than 150 participants for live video chat/conferencing
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
It can be used on both mobile or desktop as per users' convenience. It supports large audiences for video conferencing. It comes for free for 40 minutes meetings
Lack of Comment Control, HD videos are not standard.
Yes
Yes
Yes
None according to me
I have used skype
it is easy to use, easily accessible
Yash G.
ceo
Used the software for : More than 1 year
Company Size :1-10 employees
5.0
Jul 26, 2021
it is an amazing software for conducting online meetings and conferences as it does not flicker. The availability of various features come in very handy and help a lot.it is an amazing software for conducting online meetings and conferences as it does not flicker. The availability of various features come in very handy and help a lot.it is an amazing software for conducting online meetings and conferences as it does not flicker. The availability of various features come in very handy and help a lot.it is an amazing software for conducting online meetings and conferences as it does not flicker. The availability of various features come in very handy and help a lot.it is an amazing software for conducting online meetings and conferences as it does not flicker. The availability of various features come in very handy and help a lot.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
The ease of use and the available features
nothing
Raveena
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Jul 22, 2021
Zoom actually helps us to organize a meet among the employees ,students and friends. It helps you to make audio as well as video class . It also allows you to record the video or audio conferencing. You can also provide links for other people to join.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
It allow you to chat. It help us to connect the team online through video as well as audio conferencing. It allow you to raise hand , send emojis.
Sometimes it's hard to connect to the meeting when using mobile software of zoom. That could be the part that need some improvement.
Yes
Yes
Yes
I think there is nothing like missing. Zoom provides the value for money. You will get almost all the features you desire.
I have used Google meet,Skype,Microsoft teams .
Actually the best thing I like about zoom is ,it allow you to watch Present something online with the delivery of voice as well. While most of these software lack. While playing something online the video gets lagged and voice never comes.
Gaurang C.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Jul 15, 2021
Using this app is very simple. The video quality is perfect even at low internet connectivity. You can also chat with other participants personally. The screen sharing option is very easy to use.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
This app works perfect at low internet connectivity areas.
Sometimes it took longer to connect to a meeting.
Yes
Yes
Yes
There must be an option to customize the "reactions".
I have tried google hangout meet.
ZOOM Cloud Meetings much better than it as it works well even at low internet. The controls are very simple.
John D.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Jul 09, 2021
I've been very content with Zoom since the time I began utilizing it. In the Coronavirus period where all gatherings are virtual, Zoom was a genuine saver. I like the simple to utilize interface and mix with google schedules. I likewise like the security highlights in zoom. I have additionally as of late attempted the breakout rooms include which was extremely helpful. I'm ready to lead gatherings with 100+ individuals utilizing Zoom.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
The best thing about Zoom is not difficult to utilize. Any individual who is utilizing it interestingly can without much of a stretch control nearly highlight of zoom. Also, something else I like is its capacity of dealing with any number of members all at once. It is simply magnificent. With many members, we can without much of a stretch total our gathering meeting. Different highlights likewise improve zoom like screen-sharing, talking with different members, and so forth Sound and video control highlights of Zoom is excellent. We can handle sound settings like assuming we have more, one speaker associated with our framework then we can oversee it and same thing like mic
There are two things I don't like about Zoom. Zoom, lamentably, has been having mistakes with our Youtube web-based incorporation. Each time we need to push our live online course to YouTube, Zoom erroneously validates our record, which implies that there are a lot of circles to hop through to get endorsed in and live real-time to YouTube. The second thing that is somewhat bothering about Zoom is that during the online class, it consequently controls the interpreters' email addresses with reference bullets (*). This implies that. in the event that I need to see who the interpreter is for the online course, I need to go into settings and see the email address connected to interpretation. I have not figured out how to permit Zoom to show the first and last name of the interpreter instead of the edited email address.
Yes
Yes
Yes
no
Aryan K.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Jul 02, 2021
It is very safe host have many powers like mute anyone and remove one can share screen and change background the video quality is very good it is interesting app
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
The background
Price can be reduced
Yes
Yes
Yes
I don't think so
Google meet
It has more feature
Haseeb A.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Jun 25, 2021
I am an employee working in private sector. Before covid19 we had our usual meetings in office but because of covid19 this was not possible. Our company started using zoom meetings app and this app helped us work together even from home. The video and voice quality was good. The inbuilt features are also good. Now days everybody is using zoom for their business.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
A lot of people can interact with each other even though they are at home
Sometimes due to poor internet connection there is a minor issue in audio quality.
Yes
Yes
Yes
I didnt find anything that was missing but that is according to my use.
I have also used webex meetings app on android
Zoom definitely has more features than WEBEX
Ashwat N.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Jun 28, 2021
Zoom UI is excellent hassle free to use , meeting are of great quality overalll experience is impressive but from past update in zoom the original sound mode doesn't work properly , overall my experience with zoom is quiet good till now
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
Zoom UI are hassle free and easy to use ,also chat options during meetings is great option , scheduling meetings is very easy and meeting
Zoom meeting sound issues are most common issues faced by people ,I faced issues while using original sound options as it doesn't work properly
Yes
Yes
Yes
Zoom
Khalid K.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Jun 21, 2021
Zoom meetings are the best software for Online/conferences. I recently organized a conference, which had over 1000 Participants and in zoom it just const me 8000 INR that for a month. The only problem is with zoom is that their webinar plan is very high in rate.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
It has the best option in which can customize the whole meeting from the waiting room to polls everything is best.
The only con is the cost of the webinar plan. It can be improved. It should also provide some student discounts.
Yes
Yes
Yes
Banner Option is missing while in spotlight feature.
Google meets
Other software are not easy as ZOOM.
Shivkant S.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Jun 08, 2021
Zoom is amazing audio video meeting application for official online meeting, school teacher online class delivery, good fit for now in pandemic time but meeting ended in 40 min, Thanks
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
-Easy user interface can be use by non tech people.
please increase the meeting timings from 40 min to 1 or 2 hrs in basic plan.
Yes
Yes
Yes
All good :-)
Google meet, MS -Teams
mostly users are know how to use zoom
Sanjeev K.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
May 31, 2021
I am an employee working in private sector. Before covid19 we had our usual meetings in office but because of covid19 this was not possible. Our company started using zoom meetings app and this app helped us work together even from home. The video and voice quality was good. The inbuilt features are also good. Now days everybody is using zoom for their business.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
A lot of people can interact with each other even though they are at home
Sometimes due to poor internet connection there is a minor issue in audio quality.
Yes
Yes
Not Sure
I didnt find anything that was missing but that is according to my use.
I have also used webex meetings app on android
Zoom definitely has more features than WEBEX
MUHAMMAD Q.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Apr 23, 2021
Zoom is a best software in my view during covid 19 situation as it provides presenters a user friendly platform to present their work virtually using amazing features.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
Most impressive features include annotation to present your work more clearly using in built whiteboard and it provides an amazing recording feature to record the presentation for those who missed the session or for later memorization.
Recording limit for free version needs improvement. Further there should be an option to share bigger files within zoom.
Yes
Yes
Yes
Two factor authentication.
Never experienced any other product.
It's better because it provides user friendly free features.
AjayKumar
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Apr 19, 2021
This is has been revolution during the time of pandemic as it able to connect with the people remotely in both ways that is both office and personal usage
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
The way one can able to connect remotely either through web or phone app. The screen sharing features is smooth to the core
One of the major cons is that there are at times some voice issues in web browser whereas in the app it is working fine
Yes
Yes
Yes
The screen recording option can be made available to all users irrespective of the presenter permission
In comparison with Cisco and teams I suggest zoom to be feasible
The ease of operations
Sushant g.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Mar 29, 2021
Zoom has been very helpful specially during this covid time as it has made to work from home very comfortable without any much hastle. Best part is that it can work on multiple platforms and with no limit on persons connected.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
Most customizable app. Mic,camera,screen everything can be controlled individually. No limit on person attending meetings. In app chat option, excellent video and audio quality better than many other apps in market
Network is an issue. Even in good internet connection app display 'connection unstable' which is sometimes irritating. In app chat feature is not upto mark
Yes
Yes
Not Sure
Email notifications can be added.
I have used skype. But zoom is far better than skype as skype uses more power consumption.
Zoom is light app than many other same apps. Has lot more features like controlling mic video,etc.
TheCoolDev
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Mar 03, 2021
Zoom is a cool software for online classes and more video conferences.It is easy to use for all ages of people as it has easy User interface and settings.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
Easy to use ui
many settings cannot be used by basic account users
Yes
Yes
Yes
dark mode
Google meet and discord
because it is easy to use.
Arun
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Feb 24, 2021
Uses less bandwidth and quality video and audio call. The issue in india is the speed of internet is not consistent amd mostly mobile data is used so this helps.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
Breakout rooms
It will be great if zoom allows to directly pull people using different chat applications like skype into the meeting.
Yes
Yes
Not Sure
no inbuilt virtual video background
skype, web ex
as said earlier works fine with low internet bandwidth as compared to other apps.
Kunal
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Feb 10, 2021
Zoom could meeting is an amazing application for meetings and calls. In this lockdown days this is a backbone of my work. I can say it's awesome platform.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
*Video and Audio calls quality * Multiple people join and share screen
* Without subscription it has 40min limit
Yes
Yes
Yes
We can't set background if we connected through phone.
Microsoft Teams
Spotlight, Bettor sound and Video quality
sam
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Feb 08, 2021
Very handy software during covid time. we are using for corporate meetings, church meetings & family celebrations. We find this software very easy to operate
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM IOS App Experience
ZOOM After Sales Service Rating
This software so easy to operate even village people are able to operate its functions.
it will be good if it operate with low bandwidth
Yes
Yes
Yes
nothing as of now
Aditya R.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Feb 02, 2021
Zoom has a lot of features like Breakout rooms where people can have different discussions at the same meeting. Background blur is another useful feature.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
Breakout rooms, background blue and waiting rooms before calls are the most useful and important features I use here.
It requires a high speed internet connection. Whenever I am in a bit of low speed connectivity, it shows that the connection is unstable which is really not good
Yes
Yes
Not Sure
Nothing I can think of
Google Meet, Cisco meetings
Zoom has lot of features especially for host like breakout rooms, disallowing some participant in the room
Shadab A.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Jan 28, 2021
I am using it from more than 1 year for my professional meetings. It is very good and cheaply available app for meetings. It was life saver during COVID lockdown.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Shadab A.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Jan 28, 2021
It's very good and cheap app available for bussiness solutions. This is one of the cheapest app available for meetings and screen sharing solutions. I am using this software from more than 1 year.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
App loading time is fast in browsers as compared to other apps.
Zoom can work on fixing complaince issue for corporates.
Yes
Yes
Yes
Sakeena k.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Jan 25, 2021
It's one of the best application for instant meetings, video conferencing and instant messaging. Scheduling and invites are the easiest thing to do on zoom.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
Scheduling meetings is one of the best thing I can do on zoom. Calling and video conference from any part of the world. Without making noise you can raise hand? to speak and stay on mute if it's not required.
Password protection is a good option, but it should be easy to enter. The format should be improved.
Yes
Yes
Yes
Plain backgrounds
Skype
I have never gotta a chance to use other apps but I find zoom very convenient to use.
Ankit S.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Jan 18, 2021
Zoom has been a major software which have been using since lockdown to work on my team & attend several meeting. Even before lockdown there were no better software than zoo. To connect with our foreign counterparts.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
The best thing about zoom is that it gas the best user interface & the admin/host has total control over the meeting going on. Rather anyone can join with thd link from any device they hold.
Ut has lots of lovely features to hide the background while the meeting is going on... It guves real time indication of the network connectivity.. There are annotate options aswell in the meeting to write something on the screet.. We can chat aswell with all the participants & if not all we can dobit with specific participants aswell
Yes
Yes
Not Sure
At times if the network connectivity fails the meeting shuts down automatically for which solution must be found out
Google meet, skype
Its user interface is much better & easy
Ganesh
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Jan 18, 2021
This application is very helpful when it comes to huge number people to get into a meeting as we have association of more than 100 peoples. During this pandemic we had a meeting effortlessly.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
creating a meeting with code and number of people able to connect seamlessly
in terms of unofficial, can add many entertaining features so that everyone ll stay on app always.
Yes
Yes
Yes
Entertaining features need to improve for unofficial chat and meet over friends.
before we had skype, comparatively its ahead of features.
easy to use its interface and new features. also now all the started using Zoom as their primary option to connect to people.
Ayush K.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Jan 11, 2021
I really like the screen sharing feature, voting feature in zoom, and total time usage in live meetings. I don't know how but even when someone shares HD video, overall less data is consumed.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
It is easy to use and has a nice UI and the meetings consume less data
In browser mode it does not show time usage in live meetings like in the desktop or mobile app it does.
Yes
Yes
Yes
Maybe some stickers in chats
Google Meet, Cisco WebEX, and Microsoft teams
The zoom meeting consumes less data, and the it provides more features
binay k.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Jan 04, 2021
Useful tool for virtual video conference. In our organization, it helped a lot with our board meetings, client meetings and team discussions. Best thing about the Zoom is it doesn't take much of a bandwidth to work and performs perfectly and ease of use. Video and audio quality is also good and we can keep them recorded to watch later.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
Easy to connect with teams, features are useful and audio quality is working perfectly even in low bandwidth.
in mobile application video quality need to improve.
Yes
Yes
Yes
whiteboard, Quick notes are not available in mobile application
Microsoft teams
it very easy to use
Raghvendra p.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Dec 17, 2020
I am using this software for a very long time , basically I am teacher and this software help me for connectivity with my students during this pandamic, and share my classes through this software.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM IOS App Experience
ZOOM After Sales Service Rating
For online class it's a best software beacuse user like me who does not have proper internet zoom provided a best way to communicate with my students. And easy to use campare to other software
Till now I am using this software I don't feel any difficulty by using this software. Even my students loved this software.
Yes
Yes
Yes
I don't feel any issues so I am comfortable ll All the features they have
Google duo but I don't like there process of I'd password generator it's take time.
Yes it's very different form there competer beacuse people using this software for there meeting classes etc.
Asrith R.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Dec 08, 2020
During this pandemic zoom has become the new routine for me and many students across the world, I can't speak for them but for me using zoom for first time was an amazing experience, it's very easy to use and and has many features like emojis in chat and customizable backgrounds. These are just some of the features of this amazing app.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Mobile App Experience
ZOOM After Sales Service Rating
Easy to use and many amazing features.
Customer Support, a chat bot inside app could be really appreciated.
Yes
Yes
Not Sure
Chat Bot
Microsoft Teams, Google Meet, Facebook Messenger Rooms
Zoom's app is really light compared to teams and is really east to configure.
RAKSHITH R.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Dec 04, 2020
Zoom has been a good solution for organizations and colleges in this pandemic. With features like Screen sharing, HD video, and audio [sometimes it has problems], scheduling, anywhere and any device access like both laptop and mobile. But with the limitation on the number of participants and meeting time[for free version] it was sometimes difficult to conduct big sessions.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
Screen sharing, Anywhere any device access, HD video, and good audio quality, Chat feature with everyone and individually, rooms and workspaces, and easy to use.
Security and safety is a big concern when compared to its competitors. Also, the free version has a time limit and participant limit. Sometimes it has audio/video issues.
Not Sure
Yes
Not Sure
Participant status just like in Microsoft teams
Microsoft teams, Google Meet, Cisco Webex
Zoom lags in security features but again all apps have advantages and disadvantages.
Shadin J.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Nov 27, 2020
I use zoom a lot with online classes. It's about as good as any online video conferencing app can get. It's perfect- what more could anyone want? And all the extra parts- touch up your appearance, virtual background, turn upside down, it's amazing! It hardly ever glitches too.I would say that zoom is the best option. You don't even have to pay! It's amazing. but for personal uses I wouldn’t recommend it for larger companies.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM IOS App Experience
ZOOM After Sales Service Rating
1- It’s very easy to use 2- screen and App Share 3- virtual backgrounds on video 4- supports large audience 5- you can use it for free!
1- It has some issues regarding privacy and security ‘zoombombing’ 2- lack of comment control 3- bad customer support 4- too many subscriptions and add-ons 5- When you use it for free it allows limited audience and limited time of conference
Yes
Yes
Not Sure
Chat control is missing and I’d prefer if they add some game options for personal conferences
Vikram S.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Nov 23, 2020
I am using zoom cloud meeting from last one year. The best thing about using zoom meeting is it works smooth on low internet bandwidth. It is very polling and white board feature is also good. We can easily extract report from polls
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
It works smoothly on low internet bandwidth . No lags in screen sharing. We can easily access report from polls.
GUI needs more improvement for ease of use
Yes
Yes
Yes
Popup new chat box for every new msg
Skype for business and Microsoft teams
Smooth audio and video calling
Manisha G.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Nov 23, 2020
When we were all stuck in our homes, Zoom brought a huge change. It instantly overtook it's predecessor Skype and rapidly grew its users. Allowing several features to begin with and constantly updating them to newer needs, Zoom is value for its money! It made video conferencing made a piece of cake!
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
It's vast array of features for different purposes like friends meeting, classes and webinars is definitely most impressive!
The user interface can be worked upon more to make the use seemless!
Yes
Yes
Yes
None!!
Google Meets
Zoom got a headstart in the video conferencing applications but it keeps on adding newer feature that it's competitors have not.
Megesh V.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Nov 18, 2020
We all know that zoom is the clear winner of this pandemic. However there are other interesting features that add a lot of value, you can find them in teleport, airtable, microsoft teams, Google meet etc.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
The ease of use
Virtual conference mode, share and record screen etc
Yes
Yes
Yes
- Mute chat, rooms feature
Andrea L.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 13, 2020
I am happy to say that I am completely satisfied with the results obtained with the help of Zoom Meetings, because this platform has provided great instant communication functionality between my entire team and also with all my colleagues within the company. In my "Sales" work area, Zoom has become our ally on a recurring basis, as it helps us establish consecutive interaction at all times and also allows us to share all kinds of information in just a few minutes. Zoom is fast, fluid and provides great stability in all types of video conferences. It works with excellent video quality and provides a very easy-to-use platform.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM IOS App Experience
ZOOM After Sales Service Rating
The feature that most positively impressed me about Zoom is that this platform brought me excellent functionality in its mobile app. In our work area it is very important to keep in touch at all times, which is why this application has meant a lot to us, because it has allowed us to communicate regardless of whether we are outside of our working hours. In addition, Zoom offers a large maximum number of participants for each videoconference, something that has undoubtedly allowed us to have a better development and to share information with more people.
I currently have no problem with Zoom, this platform has worked wonders and has brought incredible functionality since I implemented it in my workspace. I am grateful for what this platform has been able to provide us with, instant communication and without any delays.
Yes
Yes
Yes
I do not consider that Zoom lacks any feature, its operation is amazing and it helps everyone to communicate directly.
Google Hangouts Meet
It offers a larger maximum space for participants in each video conference.
Karteek
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Nov 05, 2020
Zoom has made interaction easier and has enhanced productivity by virtual collaborations with seamless network connectivity
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
Seamless integration
Chat options can be improved
Yes
Yes
Yes
Invisible mode
Alejandro M.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Nov 02, 2020
Zoom Meetings has been a fully functional platform throughout my company, it has provided an excellent form of open communication on a network where stability abounds. I consider taht this platform has been very easy to use, its functions have allowed me to maintain immediate communication and interaction with each of my employees and also with each of my clients. Zoom helps me a lot to be able to make my work much easier, it allows me to communicate no matter where I am, and it allows me to carry out all kinds of videoconferences without any type of limit with respect to participants.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM IOS App Experience
ZOOM After Sales Service Rating
One of the things that most positively drew my attention about Zoom is that this platform offers me unmatched video quality and amazing audio transmission, which helps a lot to make a video conference or video call run quickly and easily. The video quality that Zoom offers is good in its version for computers and its version for mobile phones. Another positive point about Zoom is that it has an extremely simple implementation, which has allowed me and my entire team to adapt quickly to its structure.
The only negative factor that I have noticed about Zoom is that this platform does not offer a good file transfer service, the network it uses to transfer files to other users or transfer documents is extremely slow, which at times has limited a little what we can get from this platform. I believe that this functionality should be improved immediately to allow us a better performance.
Yes
Yes
Yes
Currently, I consider that Zoom offers everything a company would need, I do not consider that it lacks any functions in its platform, despite the malfunction it has in file transfer, I consider that this platform is quite complete compared to its competition.
GoToMeeting
The participant limit capacity that Zoom offers is a much higher capacity than GoToMeeting offers.
Shoryavardhaan G.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 02, 2020
Zoom is a very good software for meetings . you should use zoom for your first meeting and you will love it's my guarantee.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
zoom meeting's virtual background and stickers are very impressive they help us express our feelings without unmuting ourself
zoom's software connection are not so strong in every meeting it gets disconnected
Not Sure
Yes
Yes
zoom has missed a feature of customized layout which its competitors have
i have used google meet . but its is not likely as zoom the quality is not good of google meet
zoom has virtual stickers and background that it's competitor don't have and the host control is very likely in zoom
Shoryavardhaan G.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 02, 2020
Zoom is a very good software for meeting. Must use zoom for meetings. Zoom has virtual background and vide filters and stickers
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
The virtual background and stickers are very useful and used the express the expressions
Zoom's connection is not good every day atleast two times gets disconnected
Not Sure
Yes
Yes
hrijul
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Nov 02, 2020
i use it personally to teach online classes for a private academy. But I've also implemented it with other companies to provide training, meetings, and webinars since the Covid-19 emergency began.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
Its interface is really simple and easy to use. The learning curve is very short thanks to the platform interface. It is very easy to share the Zoom link to join the video conference. Screen sharing quality is excellent.
multiple screen sharing would be a great improvmet
Not Sure
Yes
Yes
multiple screen sharing
google meet
better quality and connection
Vivek B.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Oct 22, 2020
It is very easy to use and really helpful to connect to colleagues quickly and can have chat video calls and screen sharing and recordings.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
SCREEN Sharing and 100 users participation
Connectivity issues with low network
Yes
Yes
Yes
No
Google meet but it doesnt allow 100 users to get connect
Easy to use
Ali A.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Oct 21, 2020
I use zoom a lot, with online classes and summer camp. It's about as good as any online video conferencing app can get. It's perfect- what more could you want? And all the extra parts- touch up your appearance, virtual background, turn upside down, it's amazing! It hardly ever glitches too.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM IOS App Experience
ZOOM After Sales Service Rating
Das Produkt ist einfach bedient!
Ich persönlich finde, dass ich keine Nachteile gefunden habe.
Not Sure
Yes
Yes
Ich glaube nein, es fehlen keine Funktionen.
Ishaan
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Oct 20, 2020
Zoom has helped me a lot in this quarantine to be connected to the rest of the world and get things sail smoothly.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM IOS App Experience
ZOOM After Sales Service Rating
It's simple & clean UI, various features like screen sharing, remote access control, QnA, cloud recording.
The audio experience can be improved a bit
Yes
Yes
Yes
Nothing. Simply brilliant.
Arvind d.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Oct 19, 2020
Since the start of lockdown we got struck in our homes only given a freedom to collaborate with friends, family, and clients through zoom, there were some hiccups but right now one of the most useful tool used on our machine. Thanks!! Great work zoom team!!
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM IOS App Experience
ZOOM After Sales Service Rating
Ease of use, quality of videos, and as of now secured.
There were things related to security, but things are fixed now!!
Yes
Yes
Yes
Not missing, but an improvement on white board, to share automatically to all the participant.
Only zoom cloud meeting and iOS app
Light and integrated with outlook
Ria
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Oct 05, 2020
One Of the most compatible software for conferences and meetings, ideal for small meetings and one to one meeting. Allows maximum participants and the purchase rate is also decent. Does not take much stirage in the device.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
•Provides maximum participants. (500) •Basic plan is free with unlimited meeetings allowing 50 participants. •Nominal subscription. •Unlimited one to one conversation. •Best for small meetings/ chats. •Smooth streaming experience. •Has the least amount of latency and highest frame rates we can get from internet
•Security issues, vulnerable and prone to cyber threats. •Log in issues, minimize does not function properly, it automaticaly removes a participant if they minimize the app. •Pluggin issues also arise, creating delay in meetings. •Echos during call, voice keeps breaking. •Sometimes audio and video are not coordinated. •Can be hacked easily, has acquired a bad name off late. •Crashes in between. •Not possible to receive email messages
Yes
Yes
Not Sure
Minimizing the app during a meeting leads to crashing. Has to be logged in again. Plugging issues are there, sometimes audio does not coordinate with video.
Google meet, microsoft teams, webex
Not always, it depends on the occasion. For a larger participants like conferences where participants are outsiders ( national/ international), zoom does not server the purpose. However for small office meetings with a small number of participants, zoom is the best. Also zoom is an excellent platform for conducting interviews.
Rianka S.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Oct 01, 2020
Zoom is one of the easiest and compact software for video conference. Pros: Free for 50 participants. unlimited one to one chats, fine for small meetings. Provides maximum meeting participants. plugin is problematic sometimes
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
•Provides maximum participants. (500) •Basic plan is free with unlimited meeetings allowing 50 participants. •Nominal subscription. •Unlimited one to one conversation. •Best for small meetings/ chats. •Smooth streaming experience. •Has the least amount of latency and highest frame rates we can get from internet.
•Security issues, vulnerable and prone to cyber threats. •Log in issues, minimize does not function properly, it automaticaly removes a participant if they minimize the app. •Pluggin issues also arise, creating delay in meetings. •Echos during call, voice keeps breaking. •Sometimes audio and video are not coordinated. •Can be hacked easily, has acquired a bad name off late. •Crashes in between. •Not possible to receive email messages.
Yes
Yes
Yes
Make minimizing the app possible. Receive emails through app.
Webex meet, Google meet
Zoom is cheaper, easy to operate, very understandable for layman .
Vaishali
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Sep 21, 2020
Zoom cloud meetings make communication so easy between co workers. We not only use zoom for our office work but my children also studies through zoom organise parties, play games, run a debate also on zoom. It made communication easy in this difficult corona pandemic.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
It's easy to use and provide option for chat personally as well.
Sometimes your mute option don't work. So I would suggest please work on it
Yes
Yes
Yes
Microphone
Prior to zoom we used skype for work. Zoom provides better options for official workers.
Zoom has more options and provides better video clarity for group meetings.
Deekshit
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Sep 29, 2020
We initially used skype business but it uses more data and less interaction options. Zoom has options like yes, no , raise hand and many more options which make the team meetings and sessions much more interactive. We can also ask polls to the entire audience. Every option there is either available on home screen or settings.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Mobile App Experience
ZOOM After Sales Service Rating
More Interactive session and options available for the person presenting.
People say that it has not been secure and uninvited participants showup sometimes.
Yes
Yes
Yes
Options like call secure and alternatives like auto mute and auto unmute will help the users even more.
Microsoft teams and skype business
More interactive sessions and calls and easy to use.
Sumit B.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Sep 16, 2020
It has enhanced the way of connecting over calls, we can schedule, re-schedule, plan client webinars. It has simply changed the way of working. Breakout room feature is one of the best I have experienced so far. Most recommended app.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
Breakout room is one the best featurei have experienced Ease to add host/Co-host in advance is a blessing.
Administrators control could be improved a bit more
Yes
Yes
Yes
Na
Google meet
Ease of usage, one click connect
Amit
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Sep 16, 2020
In current virtual working environment, clound meeting is the must have software in all everyone's laptop or desktop. Zoom meeting is really feature rech meeting app if you campare it with, WebEx, skpe and others.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
The most impressive thing is virtual background and breakout area features.
We can record and store the recording at local device.
Yes
Yes
Yes
Implementation of AI for auto setup of meeting by analysing the mail.
Skype for business , Cisco Webex
It is more features than its competitors.
Priyadarshan b.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Sep 16, 2020
Zoom allows me connect with my team any time and with an experience of just like physical appearance and also allows me to be with them in all there needs and to understand them in much better way. Helps a lot in giving them training and to make them understand about the work flow and atlast to track them as well.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
Easy of use .... Video conferencing and connecting many people at a time and live expereience .
Few more features in sharing files and making groups on it like we can do on whatsapp.
Yes
Yes
Yes
Group creation
Google meet
Easy of use is much better than other apps or may be I am more comfortable on it
Anurag k.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Sep 17, 2020
I'm a teacher and i need to takes classes online, zoom makes it possible. It is very user friendly and easy setup. Also the mobile app is very attractive and easy to use. The best part of this app is recording feature which is free for free users.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
The recording feature. The free for all makes it more usable.
Audio connection may be improved but its ok. Please add feature toRecord in mobile devices.
Yes
Yes
Yes
Only mobile recording.
Google meets, Microsoft team and webX
Zoom allow recording for free users.
Sumanth
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Sep 17, 2020
Zoom Channels - This is the one which i use very often in my day to day life. It helps in collaborating with the team and figuring things out Zoom Conferencing - Conferencing functionality is at it's best! It tries to compensate your need even during weak connections. Quick connects, scheduling are just simple under a click.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
Zoom Conferencing - it's simple, clean, clear to use. This functionality is there with rest of the softwares as well but this is simple to use.
One comment i can do on is that we don't have option to share file over zoom chats which we have in MS Teams
Yes
Yes
Not Sure
File sharing on chat is missing Link shared on meeting chat room is not hyperlinked automatically
MS Teams, Cisco Jabber
They didn't try to throw away bulk nimber of features on screen and asked use to search and use. They were clear with UI
Ritesh A.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Sep 21, 2020
It's a very good software for cloud meeting. In this pandemic time ot helped a lot of organizations, individuals, teachers to connect and get the work done smoother. Really appreciate the hard work done by the team. Kudos.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
The voice and video is very clear even in slow internet connectivity.
Sometimes, I find someone else joining my meeting id and started my meeting
Yes
Yes
Yes
No
Arun
Used the software for : 1-2 years
Company Size :51-200 employee
3.0
Sep 16, 2020
During this covid 2019 time, we found it very useful and easy to use. We are small software consultant and used to have daily client meeting. No need to install it, simple web interface. Also free version is also good but works only for 45min.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Samarth A.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Sep 10, 2020
I have used quite a few softwares for Cloud Meetings during this Pandemic but i must say that Zoom has the most easy and smooth interface. With its Pro Version, the features are even better like unlimited Meeting Hours which means no more ending the meeting in 40 mins. A must try for all you guys who are working from home.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM IOS App Experience
ZOOM After Sales Service Rating
Its easy & smooth interface is the best feature along with its ability to load all Videos & Share Screen with less buffering
Free version could have extended meeting hours to 1 hour
Yes
Yes
Yes
Not really
Google Meet
Its ability to load Videos & Share Screen without Pixelation/Buffering
Harshvardhan S.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Sep 08, 2020
Zoom cloud meeting software is one of the best software for virtual meetings and online classes during this covid19 pandemic. It has eased the way we do our daily office meetings and discussions during this time. It's the best virtual meeting and training software I would recommend as Work from home enabler
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
software is easy to use, by default it allows 100 persons to join at at a time. Screen sharing and session recording.
A fast internet connection is required so there is no instability.It would be nice to add a whiteboard.
Yes
Yes
Yes
It would be nice to add a whiteboard
Google meet and Skype for Business and Microsoft teams. AMAZON CHIME,.
its easy to use in case of cross company business meetings where everyone is not one same account.
Naveed A.
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Sep 07, 2020
Zoom cloud meetings is the best meeting application for me. Skype was giving problems so we switched to this. Believe me it has a lot many options. Chats gets saved everytime. That means a history is already maintained. Files upload and download is very fast.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM IOS App Experience
ZOOM After Sales Service Rating
Zoom cloud meetings is the best meeting application for me. Skype was giving problems so we switched to this. Believe me it has a lot many options. Chats gets saved everytime. That means a history is already maintained. Files upload and download is very fast.
Recording feature should be given to everyone. Not just host.
Yes
Yes
Not Sure
Recording feature should be given to everyone.
Skype for business
Sekhar
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Sep 07, 2020
Have been using this app for video calls through the entire lockdown and it was just smooth enough for even 20 free users. Never faced any issue in video quality or audio quality. Sharing screen also had been very smooth
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
First thing is its free. The other similar apps are not free. Callback feature in paid version is also smooth.
The news about security if its true please do make it secure for free users as well.
Yes
Yes
Not Sure
Sharing of files and call back for free can come anytime soon?
Webex, teams, gotomeeting, meet
Uniqueness and they were almost the starters.
prakash b.
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Aug 28, 2020
It's very smooth and the connection does not break during a video call. I have tried a few video conferencing software and Zoom is the best by far. It has a user-friendly interface and even a person without IT skills can use it with ease. I would recommend Zoom to anyone who is looking for video conferencing.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
1)We can mute / unmute at once which is needed while doing so many video confrencing. 2)It shows the details of the people who write in the screen. 3)its easy userinterface. 4) we can keep it on the background too and we can do other work which is the best part. 5) An popup comes in windows which is the best option. 6)The link never expire for recurring meeting.
Nothing much, I love using Zoom. Sometimes it takes time to load on the browser login in. Thie desktop version is a bit slow at times, well that might again depend on the computers processor speed. Some features such as white-boarding, polling, and remote control are difficult to use for beginners. The business and enterprise plans can get a bit expensive, so if Zoom can look at bringing its price down then it will capture a larger market.
Yes
Yes
Yes
the non-user-friendly way to either copy the meeting invite, or how to share the info for a meeting invite. If you have previously set up a recurring meeting and you are interested in re-sharing the info, they make it hard to spot the buttons where the info is hidden under
the software is very simple to use even when you don't have an account, it's just a link when the app is installed and you can go into meetings, this simplicity made a lot of people be able to use it, the UI is simple and straight forward, sharing options are too many even sharing your audio only with the meeting is a strong feature i didn't find in other products, as well as any source of video or audio, virtual backgrounds are a great feature especially when they are a video and the graphics card is strong enough to handle them, meeting control settings for hosts is very good
I like that Zoom is easy to use. It takes only a few seconds to schedule a meeting or start one on the fly with invitations being sent immediately. Having an interface that is easy to navigate is one of the biggest merits of Zoom as it reduces any complexity that a beginner may face. The video conferences through Zoom are very clear and without any drop in quality. I've also used Zoom for screen sharing and there were no issues with how it functioned.
Bhola R.
Teacher
Used the software for : 6-12 months
Company Size :201-500 employees
3.0
Aug 14, 2020
Overall good app for video conferencing In my school the teachers use this app for video calling it in built feature of sharing screen is awesome. You can also privately message someone good the good thing about it is it works with email id not by your phone number
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
It is a Good app for video conferencing and as a school student I am attending my online classes in this app it works fine
Connecting issue / Server issues
Gibson
Used the software for : 2+ years
Company Size :51-200 employee
4.0
Aug 10, 2020
Very useful especially in this covid situation .Was very helpful and had a good video interaction in my zoom interview and office meetings. However, strong connection is recommended . Also the same can be used in both mobile and desktop.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
Good video quality and the same can be used both in mobile and pc
In case of network issue, we are not logged out in desktop. However in mobile, even in a small network glitch, we get logged out
Yes
Yes
Yes
No
Utkanksha
Used the software for : 2+ years
Company Size :51-200 employee
5.0
Aug 10, 2020
I have been using this app from 4 mnths and its quite easy and smooth in working i do not face any interruptions while using it. This app helped me alot in attending and giving online classes and also provided me the best platform in this pandemic . i feel delighted.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ZOOM Android App Experience
ZOOM After Sales Service Rating
Yes this product is easy to use ..i liked the most individual chat option and raising hand feature.
Sometimes app get hang due to multiple joinings or may be because of net issues
Yes
Yes
Yes
No
Hangouts , google meet and webex
All these appd just dint give me that satisfaction that i have got from this app
Garima K.
Software Engineer
Used the software for : Less than 6 months
Company Size :10,001+ employees
5.0
Oct 01, 2020
Experience with ZOOM Cloud Meetings is strong. It includes feature like instant messaging to each other , calling , video calling , screen share , dashboard , whiteboard , video recording , business meetings
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Cloud driven application
Host or co-host has all the controls.
Ani
Developer
Used the software for : More than 1 year
Company Size :10,001+ employees
5.0
Sep 16, 2020
Amazingly simple form with try nice and clean and tidy up for Facebook today to get the latest flash player is required for video playback is unavailable right now because this video is not a problem with the best of luck
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Everything
Nothing
Smriti S.
Used the software for : More than 1 year
Company Size :1-10 employees
5.0
Aug 04, 2020
ZOOM Cloud Meetings is most popular as video calling software these days being its firm or personal life . Everyone is on zoom. Zoom is secured as it has meetings with password protection. Zoom app also works fine.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Its password protected
I didn't find anything
Adnan A.
RF Engineer
Used the software for : Less than 6 months
Company Size :10,001+ employees
5.0
Sep 15, 2020
I have used Zoom Cloud Meetings multiple times, especially after the lockdown, to have video conferencing with multiple friends. Last I remember, 10 friends had a video conferencing and the voice and video qualities were pretty fine.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
The option of doing video conferencing with multiple people at good speed and voice and video quality
The purchase price is a little higher. Need to reduce it a bit so the affordability becomes higher
Avinash
engineer
Used the software for : Less than 6 months
Company Size :1-10 employees
4.0
Jul 30, 2020
all good but privacy should be it shows number , name , video live , and also teacher not interact with students at real time so this software should improve there sliding software and also provide privacy by hidding active users details
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
attend Meeting in one click
bugs in sliding from left to right
Ashutosh K.
Business development executive
Used the software for : More than 1 year
Company Size :10,001+ employees
5.0
Jul 29, 2020
It's a user friendly interactive platform for conducting meeting, lecture, gym and yoga training, enhancement of skill.100 people can be accommodated at once. Screen share option which consume less mobile data.seamless and smooth, no lagging in between the meeting. Good and endless option for host to interact with his audience. Co-host grant access to other member to let guest join in without distractions. Polling feature in order to appoint someone if too many candidate are there for same post. Minimize the screen option in laptop/pc and can perform other task simultaneously.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Interface, UI, UX, user friendly mode, Easy operative,less data consumption, screen share,99 percent seamless and smooth.
Time limit of 40 minutes for one session,however another meeting can be created within few minutes. Data privacy concern sometimes.
Anvesha V.
Analyst
Used the software for : Less than 6 months
Company Size :5001-10,000 employees
5.0
Jul 28, 2020
ZOOM Cloud Meetings works on low bandwidth of data, Meetings are secured with passwords.Larger audience can go into video conferencing one at a time. Zoom has more features to control access in terms of participating list
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
It works with low bandwidth of data
None observed
Anish P.
System Engineer
Used the software for : More than 1 year
Company Size :10,001+ employees
5.0
Jul 28, 2020
Overall, great tool to host team meetings. You can connect to a meeting with just a click. Also, you can share the link with others using many platforms and it has web support too. You dont have to download app to connect to a meeting.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Ease to connect
Sometimes have connection issues
Jasmine
Teacher
Used the software for : Free trial
Company Size :10,001+ employees
5.0
Jul 24, 2020
Its interface is really simple and easy to use. The learning curve is very short thanks to the platform interface. It is very easy to share the Zoom link to join the video conference. Screen sharing quality is excellent.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
It has best video calling feature
It needs a subscription
Aman
Hr
Used the software for : 6-12 months
Company Size :501-1000 employees
5.0
Jul 22, 2020
Best service ever need to upgrade software and allow us to continue meeting with just click on the continue button. It will make it more useful for everyone.you should need to upgrade this problem as soon as possible.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Providing to connect lots of people with you.
Automatic discount after 45 min.
Jeevan A.
CEO
Used the software for : Less than 6 months
Company Size :1-10 employees
4.0
Jul 15, 2020
They have no service focus. They respond to you for technical support after the license period gets expired. It seems they are using COVID as an excuse. I bought an Add on License but had difficulty in attaching the same to my plan. When I could not figure out the same I raised a Ticket but they did not respond with a resolution for 2 months. The License validity was only 1 month. The Support framework is Video based so you need to watch a lot of content to get to understand your specific needs. There is not text search where by you can get straight to the point. Further the license gets auto updated and the attached card gets charged. Even if you tell them that this was picked because of the auto pay feature and it was never used (The use data is available with them) they do not refund the money.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
The GUI of the product is very good.
User Management & Licence Attachment.
Robin c.
Used the software for : Free trial
Company Size :1-10 employees
5.0
Jul 03, 2020
It was a good experience using zoom. It lessens my efforts of teaching students during this pandemic period. My only suggestion to increase meeting time in free version so that teachers can complete their topics easily.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Its blackboard feature
40 minutes time limit
Uddeep J.
IT support
Used the software for : Less than 6 months
Company Size :51-200 employees
5.0
Jul 02, 2020
Zoom has features like meeting in host control, co-hosting, cloud recording, waiting room, webinars, tile views, spotlighting participants etc that are missing in other video conferencing apps like Skype, Google meet etc. Despite of news about security, zoom has come to this level of features.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Features it has aren't there in any other app
Every one can see every one else video. No option to make participants videos visible only to host. Bad customer support.
Uddeep J.
Devops engineer
Used the software for : Less than 6 months
Company Size :501-1000 employees
4.0
Jun 30, 2020
Liking it very much because of all the amazing features it has, despite of negitive reviews about the security, where zoom has come up with lot of security policies. I wish customer support is more quicker even for pro customers.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
There are lot of features in zoom, which are missing in other apps Google meet etc like only host can control the meeting, webinars, going live to youtube etc.
Everyone in the meeting can see every other, it would be nice if there is an option to make that only host can view every one.. Would be helpful in online classes like yoga, where your privacy is important.
Deepankar T.
Senior Recruitment Consultant
Used the software for : Less than 6 months
Company Size :501-1000 employees
5.0
Jun 30, 2020
I use it daily for team meetings and video conferencing. HD video and voice with full screen view. We can message in group, share files also can use whiteboard. Most important is that it is super easy to use.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
It's video conferencing facility.
When you back to the desktop or exit the app without end of meeting it should ask for exit permissions but it doesn't ask and in background it runs.
Bhupesh g.
QA
Used the software for : More than 1 year
Company Size :1-10 employees
5.0
Jun 29, 2020
Very recommend for meeting screen share and online work. Since I am using it more than 1 year so I recommend all to use this software even the trial version works so well and I recommend it for big members team meetings.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Easy to share screen and can connect easily with my team using a meeting I'd.
Its works well recommend for online meeting
Nisha
Consultant
Used the software for : More than 1 year
Company Size :1-10 employees
4.0
Jun 25, 2020
My overall experience has been Average. I enjoy the meetings but if I have to change the settings I find it difficult and cumbersome. It’s confusing. For one of my meetings, two meeting id were created. Don’t know how.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Broadcasting YouTube
Difficult to modify settings
Amol
Presales Consultant
Used the software for : More than 1 year
Company Size :201-500 employees
2.0
Jun 22, 2020
Concern about security. Many hidden charges applicable. Not more than 500 user can participant like Cisco Webex. Toll charges are also applicable. Zoom is taking more money for calling via Video end device which is absolutely free on WebEx.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
ease of use
user friendly
Srinivasan
Used the software for : More than 1 year
Company Size :5001-10,000 employees
3.0
Jun 22, 2020
Good to have a video call over a long time. Features were amazing like changing background to mask and give experience on call is perfect. Hangs at times when used over a period of time. May be memory consumption should have been better.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Background
Hangs
Aditya S.
Software Engineer
Used the software for : Less than 6 months
Company Size :5001-10,000 employees
5.0
Jun 17, 2020
ZOOM Cloud Meeting is great tool . It works with low internet connectivity. Zoom mobile app is also great for audio , video conferencing. Zoom support is good. Zoom has friendly user interface which requires no technical training to use this software.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
It does not have latency problem. Its secured with password. Audio and Video quality is superb.
In Zoom , sharing control is tricky. In case of non-host , a person does not have much control for sharing , recording session.
Prakash
sr risk and operations
Used the software for : Free trial
Company Size :1001-5000 employees
5.0
Jun 15, 2020
Zoom allows me to share my screen with others, making it easy to interact and direct my clients in a professional manner while also remaining somewhat face-to-face. The ability to create different rooms creates an easy-going atmosphere and makes it somewhat easy to avoid overcrowding during meetings.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
It is easy too install and set up, friendly UI perhaps a little fashioned but functional.With a great video quality, online meetings with zoom are the easiest way to communicate worldwideit is very easy to learn how to use it for all different type of age
I have no complaints whatsoever regarding customer experience.
Silky
Senior Software Engineer
Used the software for : Less than 6 months
Company Size :10,001+ employees
5.0
May 29, 2020
My firm has recently started using zoom. Zoom has a friendly User Interface. It consumes less bandwidth. Even with low internet connectivity, It keeps everyone connected for business. Zoom has a whiteboard feature which can be used in training or calls to explain any feature, aspect, or to consolidate the discussions. Zoom meetings can be secured with passwords which makes it great for business meetings with clients while dealing with confidential information.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Zoom requires less bandwidth for meetings which makes it good for usage while working remotely. Even Zoom Mobile app supports all the features.
In Zoom, only the host or co-host can record the meeting session. This feature is not enabled at the participant level. I feel this is a feature that can be improved.
Gopi
IT
Used the software for : 6-12 months
Company Size :11-50 employees
2.0
May 27, 2020
It is very great but has some security issues. Even works in with the low bandwidth. Quite easy to use so that new person also no need to panic how to use it. It is also giving basic free version for the users so we can check and go for the paid version.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Easy to use
Support and security issues
Himanshu
Physics Faculty
Used the software for : Less than 6 months
Company Size :1001-5000 employees
5.0
May 15, 2020
Satisfied with the service. I'm using their pro version for about a month now and except a few minor glitches things are going smooth. With a new version of Zoom, they have somewhat addressed safety concerns as well.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Easy to use with good video quality
Screen sharing tools needs improvement
Anurag
Software Engineer
Used the software for : Free trial
Company Size :5001-10,000 employees
5.0
May 01, 2020
I'm happy with the features and overall great experience.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Free version, controls, and scheduling meetings. Powerful for both websites and apps equally.
Nothing as such.
Subhash
Self employed
Used the software for : Less than 6 months
Company Size :11-50 employees
5.0
Apr 21, 2020
The simple app was too good. We could even use it for screen sharing from a phone as well.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Easy to setup. No need of download for viewers.
Security code of conduct. Not endorsed by bigger technology brands.
Shekhar
RPA Developer
Used the software for : 6-12 months
Company Size :501-1000 employees
5.0
Oct 16, 2019
Excellent program for video conferencing and other forms of communication! zoom has saved us a lot of money compared to others. this has saved us a lot of money as compared to other similar products. The mobile app also helps in getting more people on the call. It is a complete value for money. Check to price before buying any of the product's subscription.
Feature
Out of 5
Ease of use
Out of 5
Value for money
Out of 5
Customer support
Out of 5
Best Application in the current world.1. Video conferencing & Video meeting is good.2. Cloud & local system recording, Also on Free trial.3. Schedule meeting at any time.4. Audio quality is the best.5. Easy with no dial-in issue.
Cost is some high as per other products.
The starting price of ZOOM is $ 0/Per Month. It has different pricing plans:
ZOOM also provides a free trial to users.
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